Also, customer service chat has very limited hours that do not accommodate our evening employees during their close-out if they have questions. Also, their email marketing only allows us to send.

My overall experience has been great. The system has what I need for effective day to day operations and a vast array of data and tools for planning and marketing.

We also love the support that is offered with live chats when trouble shooting. The ongoing training updates and tutorials are quite amazing and make a smooth process in training new employees.

The daily dashboard gives a quick glance of how the day is going. Support team is always helpful.

It is extremely user friendly, most mistakes are fixable when training. I love the chat feature when I need to learn something new or need help with anything.

The program is easy to use and is quickly responsive.

Missing features are apparent in any software. However we try and keep up on the latest.

I love the guest reminders. I also love that my staff has access to their schedules and can book appointments from home at any time.

This software is very user friendly. I've never needed tech support because it's so easy to use.

As with any software there are things I would like to see change. However Envision has the best customer service around.

I love Envision and love that it has all the reports we need to grow our business and team. I have recommended it to many salons.

My experience has been great. Easy to teach my team how to use.

Email marketing is included so we can send out promotions and updates to all of our clients, which was super helpful to update everyone during COVID.

A book guide is not available and the one on the software can be difficult to navigate through. They have a few complaints with the BBB that have gone unresolved.

Almost every day something went wrong. Whether the credit card machine stopped responding to the software or vise Versa.

When I had to lower costs due to a financial hardship I immediately was just a number and realized I was only a dollar sign. The fact that I had been a client for 12 years no longer mattered.

The best part about this software is how clear the display is. It was very easy to implement to my employees, even the ones not familiar with computer bookings.

Support and customer service. They have the best customer care I ever experience.

I have learned to always back up my information in case Envision goes down (which has happened one time). Their customer service is outstanding.

Been with them for DECADES and switched to envision go and it's been a mess.

From the business side or backend, it can be more difficult.

I like the simplicity of the appointment calendar from an appointment-scheduler perspective. I also like the ease of setting up hours, location, confirmations, etc.

Payroc processing seems to be run out of someones home there customer service is terrible.

I find Envision very user friendly. It has a nice design that is easy for everyone in the office to use.

I love the ease we have with the multi use functions that cover all our needs in a POS system.

It's just not something they offer and I can submit a request on their blog for something I want them to create. The entire business model is a mess and I am shocked they are still in business.

Desktop: Lack of knowledge of the software by tech support. Cloud: No IP protection at the lowest priced tier.

The error message bug regarding processing emails. Not a big problem, just annoying.

I joined insight 6 months ago and have had nothing but problems with this company. They never answer their phones, and when they do they seem not very interested in sorting any of your problems out.

And try we did; we struggled to learn and use the system. 6 months later, we took the loss on the other software and came back to Insight.

Have been using insight for years now and have always had good prompt service. We recently added POS to our program and are enjoying its ease or operation so far.

Overall I love the software. It's integration of many aspects of my business is great.

Great product does just about everything you could ever want to do to run a successful salon.

My favorite part of the software would have to be the appointment book feature.

Customer support (barely needed) has always been both quick and effective to resolve questions. I've recommended it to other salon professionals and will continue to do so.

Because I'm don't know how it works. I also think it's crazy we have to pay extra for text messaging.

They are friendly and very helpful and are always  there when we need them!!!  24/7.

I love the ease of reports and download to quickbooks for simplified bookkeeping process. The online booking is excellent for customer convenience and retention.

I used this software for work and it worked pretty well for us.

At first, when I signed up for the program, I feel the value for the money is great.

Now I am told that will never happen because of the platform it was built in. Basically your sales department lied to be to get the sale.

I am a small business owner, so all the setup was on me. It was easy and intuitive for a non-technie.

I have used this software for my biz for about 15 years - it is truly awesome & easy to use.

It is disappointing to have to continue to pay more each time we are ready to add a new feature.

Most of it was easy to use. When tech support was needed they were awesome.

Love the customer service, always so great. Whole system is easy an friendly to use.

Bottom line, Insight Salon Software is more than worth the investment.

Love the capabilities of this program it's easy to learn and integrates with quick books which are a huge timesaver for me.

I've had this program since their beginning, love how they've grown with our changing industry. Great for tracking, goal setting and we love the mobile app.

I love the amount of customization that is available even in regards to menu access. It helps my part time staff make the program work for their thought process and technical ability.

They were very patient and extremely helpful, and if the call was during their office hours, they were pretty quick to answer and were almost always able to solve the issue.

We did beta testing with them when they were developing the software and called fairly often and not one time where we disappointed. I think that says a lot for a company.

The only time I ever have to call in now is when I can't figure something out the program works for me seamlessly. The program also offers a ton of features for what I feel is a fantastic price.

The rest of the software and reports are really robust. There are things I could knit-pick about, but for the money, it's a really great value and it does a great job.

US Dollar

Envision Salon & Spa software is an all-in-one business management solution. Envision provides features such as review management, appointment setting, inventory management, reporting, and so much more.
Envision Salon & Spa helps you to utilize technology to manage your business. Envision covers business basics such as appointment setting and check outs but also offers innovative features like review management and automated marketing.
Envision’s review manager tool is a feature that helps grow your brand’s reputation which leads to an increase in business. This tool allows you to generate, manage, share, and track your reviews all from one place. Take the stress out of marketing by automating emails and texts to reach out to current and potential clients. Send email or text reminders to clients to reduce no shows. You can even automate requests for reviews.
Mobile applications for iOS and Android devices are available. Services are offered on a monthly subscription basis that includes support via phone and email.


LongDescription

Employee Management

Customer Surveys

SMS Messaging

For Salons and Spas

Customer Mobile App

Task Scheduling

Client Database

Confirmation/Reminders

Customer Database

Recurring Appointments

Gift Card Management

Payroll & Commissions

Calendar Management

Multi-Location

Booking Management

Email Marketing

Sales Reports

Inventory Tracking

Performance Metrics

Social Media Integration

Email Reminders

Online Booking

Client Profiles

Reminders

Real-Time Reporting

Employee Scheduling

Appointment Management

Client Management

Point of Sale (POS)

Appointment Scheduling

Inventory Management

Loyalty Program

Search/Filter

Purchase Order Management

Barcode/Ticket Scanning

Price/Margin Management

Retail Inventory Management

Order Management

Transaction History

Sales Trend Analysis

Barcode Recognition

Data Import/Export

For Retail

Sales Tax Management

Pricing Management

Activity Dashboard

Reporting & Statistics

Discount Management

Commission Management

Stock Management

Customer History

Retail Management

Electronic Payments

Booth Rental Management

Client Portal

Alerts/Notifications

SMS Marketing

Automated Scheduling

Customizable Templates

Calendar Sync

Customizable Branding

Drag & Drop

Third-Party Integrations

Scheduling

Promotions Management

Payment Processing

Product Catalog

Credit Card Processing

Inventory Replenishment

Billing & Invoicing

Website Integration

For Barbershops

Customizable Reports

Data Synchronization

Electronic Signature

eCommerce Management

Multi-Currency

Returns Management

Returns Tracking

Accounting Integration

Access Controls/Permissions

Retail POS

Customer Accounts

Ordering Automation

Mobile Alerts

Referral Tracking

Wait List Management

Availability Management

Customizable Forms

Cash Management

Solo
$35 a month (1 user)
Perfect for solo users to small, growing companies looking for a simple solution.

Standard
$125 a month (10 users max)
Develop your small, growing companies looking for a simple solution.

Preferred
$225 a month (25 users max)
Grow your business with advanced business building and tracking tools.

Ultimate
$365 a month (50 users max)
Enjoy all of the benefits of Preferred, plus additional dashboards, customization options, online gift card sales, and more!

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Envision Salon & Spa

Documentation

Videos

Insight is a salon and spa management solution that offers online booking, staff management and automatic notifications within a suite. The product is available both in cloud-based and on-premise deployment options.


Insight allows users book and confirm appointments online via automated text messages and emails. The system also enables users with customer engagement by recording client preferences, tracking products purchased, service and appointment history and by rewarding loyalty points.


Insight's marketing tools include automated text messages and email campaigns, blogs and newsletters. Users can also track customer birthdays, anniversaries and referral sources.


Insight also allows users to track sales and staff performance by storing contact and employment details, setting up work schedules and restricting data access with administrative controls and passwords.


Other features include inventory management, time tracking, payroll management, reporting, online payment processing and services management. Pricing is subscription based for cloud and one-time for on-premise version.



Reservations Management

Room Booking

Mobile Access

Online Payments

Real-Time Notifications

Email Management

Contact Database

Payroll Management

For Medical Spas

Faculty/Staff Management

Item Management

Marketing Automation

Reporting/Analytics

Windows 7

Windows Vista

Windows XP

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Solo edition - $25/month (single employee)
Partner edition - $50/month (2-3 employees)
Growth edition - $75/month (4-6 employees)
Small business edition - $100/month (7–12 employees)
Enterprise edition - $140/month (Unlimited employees)

Contact Syntec Business Systems for more detailed pricing

Envision Salon & Spa vs Insight

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