GlossGenius vs Versum

RATING:

4.6

(55)

GlossGenius has 55 reviews and a rating of 4.6 / 5 stars vs Versum which has 160 reviews and a rating of 4.96 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (55)
5.0 (160)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
April 4, 2024
July 26, 2023
Pros/Cons
  • Pros

  • I love that this company is positivity focused and sends inspirational quotes every time I book someone in person. Learning how to use it has been very simple.
  • All my clients love the reminders they get. It makes it so much easier for me instead of texting everyone and i love how it sends me my client notes before their appointments.
  • Cons

  • Have to enter them as retail but that messes with taxes come tax time. Could enter as a service but either way there’s no keep track of them and have to do it manually in notes.
  • They say they do they say they listen they dont. I have friends who refuse to use this system because you cant control where people book appointments.
Read all user reviews
  • Pros

  • I like easy system to use in my company. I very like easy and Cast contact with help center.
  • Ve used a few systems and by far this is the easiest to use. My staff find it easy and helpful, saving the salon even more money.
  • Cons

  • That there was a lack of features on the mobile app.
  • One problem is only with customers database , If i doesn’t want to show for all employees this is nit possible.
Read all user reviews
Pricing Range
$
$
$
$
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FrontRunners

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos