RepeatMD

RATING:

4.1

Overview

About RepeatMD

RepeatMD is a digital platform offering solutions for medical practices, particularly in the aesthetics and wellness industry. Their mobile rewards application aims to enhance patient experience and practice growth by providing a mobile rewards system. The platform focuses on increasing revenue, managing referrals, and improving retention. It also offers features like membership plans, white-label eCommerce, text message marketing, and patient financing services. RepeatMD claims to automate retention and increase referrals through targeted messaging and one-click referrals. They emphasize their ability to transform patient lives and offer a range of services to help practices grow, without explicitly highlighting any positive outcomes or customer satisfaction.

RepeatMD Pricing

Free trial:

Not Available

Free version:

Not Available

RepeatMD Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

Customer Support

Value for money

3.5

Functionality

Most Helpful Reviews for RepeatMD

1 - 5 of 87 Reviews

Read All 87 Reviews

Ashley

Verified reviewer

Medical Practice, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2023

Fantastic Implementation and support team

RepeatMD dedicated their time to truly understand our practice's needs and wants and customized the entire app to suit our practice and patients perfectly. They are the Best!!!

PROS

We had the privilege of working with an exceptional customer success team that ensured our platform was up and running exactly as we desired. The RepeatMD team gave us excellent guidance and constant support, making sure our platform was exactly how we wanted it.

CONS

None! Our implementation was easy and A LOT faster than what I was used to. We launched with an event and the app was a resounding success.

Renee

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed May 2023

I would like more support to make my subscription with RepeatMD successful.

I love the app, however, I have not been successful in making it profitable for my business. My rep never checks in with me or provides any ideas or support to help.

PROS

Love the app concept. The platform is very attractive and eyecatching.

CONS

Lack of support from customer service representative. No real interaction to make platform successful for my business.

Reasons for switching to RepeatMD

I was told that RepeatMD provided more services and had a more hands on approach with business owners, however, I found out that's not the case. I would like for someone to call me regarding my account.

Gina

Medical Practice, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed April 2024

Sweet talk false promises

Not a good fit for our med spa. Patients complaining and not user friendly. Customer service is not what we expected. Too many false promises.

PROS

Nothing. The customer service tries to understand my issues but can’t solve them.

CONS

The expense of the app is very expensive and definitely not worth it.

Reason for choosing RepeatMD

The sales pitch which is the only tool the company is proficient with.

Priyanshu

Verified reviewer

Information Technology and Services, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2023

Scaling business via RepeatMD..

Well, overall RepeatMD has significantly improved our customer engagement, data analytics, and collaboration efforts. Its loyalty program, flexibility, and membership management make it an outstanding choice in scaling business..

PROS

Well undoubtedly RepeatMD platform has proven to be highly beneficial via its customer centric engagement, real-time data analytics & documentation. Not only this RepeatMD provides flexible tools, including multi-channel marketing and ecommerce management, which have proven profitable.The membership program allows us to maintain close contact with existing patients, offering special treatment and rewards, enhancing their experience.In summary, RepeatMD has significantly improved our customer engagement, data analytics, and collaboration efforts. At last I would say Its loyalty program, flexibility, and membership management make it an outstanding choice for businesses seeking to enhance marketing and customer relations for scaling business..

CONS

Well not much hate just little pricing issue..Else, overall a healthy tool for scaling business & I would highly recomend it..