This is good tool and platform to manage reward and referral programs. It has many aspects like can be work with reward and referrals as well as it's user friendly.

The app is really best for iPhone which leaves Android customers a bit in the dark.

Patient love to use their rewards and we have noticed significantly increased traffic and loyalty, especially because patients don't have to shop around for pricing.

The app's responsive customer support team deserves praise for their prompt assistance and dedication to resolving any issues or inquiries that may arise.

No one calls the parents to update cards so if the email they have is wrong then the parent has no way of knowing that their card is expired.

The user experience and interface is so user friendly and easy to understand and operate. I would say it is the best customer engagement tool which promotes the small e-commerce business.

Customer support for the app is poor. There is no phone number to call when clients have trouble saving app to Home Screen which is one of the most important features.

We are bringing in monthly revenue. Keeping our clients consistent, in order to give them better outcomes.

It is used to built  a revenue automation technology that delivers  great delivery and makes good products. Happy with support and assistance from RepeatMD.

RepeatMD offers the best patient experience. From hassle-free memberships to a 24-hour marketplace, it's never been easier to increase monthly recurring revenue and build patient loyalty.

RepeatMD is best solution for managing loyalty programs & rewards. UI is easy to operate and buttery smooth.

It also improves patients' experiences with their own mobile rewards program, making it more enjoyable for users to utilize it.

I don't blame RepeatMD for that. I blame a poor economy and people just not having more disposable income right now.

We have really liked and utilized the marketplace and rewards.

Simplicity is the best, data analytics, customer engagement, collaboration effort.

Its ease of use has allowed us to show appreciation to our loyal customers, keeping them engaged and coming back for more.

We have managed to increase market capitation with stable revenue generation network system. The mobile reward app has improved customer experience and managed to attract more potential clients.

6 months later still no delivery. Setting up a web app on a phone is cumbersome and 95% of people have no idea how to do it, so we have to do it for them.

They have the peace of mind that everything is affordable in our clinic with Affirm. RepeatMD has taught us a new profitable business model in which we are no longer leading with discounts.

Any health or beauty clinic that is looking to grow should consider using RepeatMD. The interface is intuitive, powerful, and feature-rich.

I love the fact that it is so easy to use, it gives all of the treatment options and package deals, and it helps clients make informed decisions.

Currently stuck with all app revenue going into one bank account for one LLC when I need it to be going into the correct LLC account.

Marketing material had to be resubmitted for color change and was delayed.

Prices were entered and advertised wrong so we had to honor that and lost money.

Ease of build and deployment. Staff is great, quick, and easy to work with3.

It’s very hard to customize. They also very slow They announced upgrade of the system in April- not time yet on when they will go life on that.

The user interface is most likely for the real world and it attracts customers for my business and provides all support to gain the profit. It shares the correct and best format data of users.

Our clients love checking in to receive rewards. We love the ease at which they can finance treatments in the app as well as the ease of marketing sales.

Their attention to detail, exemplary customer support, and commitment to innovation position the company as a standout in the industry.

It provides reports on customer referrals and recommends suitable reward.

Well, this tool is amazing for customers engagement and also help to analyse the data. It provide the standard and correct data and also it is budget friendly.

I love the client loyalty we develop with the membership program.

Implementing loyalty programmes and referral incentives is a good idea. A nice platform for e-marketing is RepeatMD.

They are able to see what is successful in other practices and help us mirror that by offering customer driven specials and services to allow us to have the greatest success.

The product is easy to use. I like the look of the software and the way it integrates with my business.

For rewards only it is ok. For memberships it does not integrate into our system so each time someone does buy one it is tons of additional work and impossible to integrate with our EMR.

I effortlessly increase memberships without the hassle of managing them. Excellent customer service and a great team.

I have had buyer's remorse almost since the first design meeting. I am spending FAR MORE on this app than I have gotten back from client's purchasing packages or memberships.

Making changes to the site is not an option that WE can do ourselves currently. Customers have stated that the site is not the easiest to navigate.

They failed to cancel memberships when I asked them to (because as the business owner I didn't have the power to actually do it myself) so lots of pissed off patients.

In RepeatMD we can easily create the loyalty programs and the user interface is easy to understand the navigation pane contains all the options.

The seamless integration with most of the fintech solutions we use in our organisation is great. It removes the hassle of having to purchase other third party tools so as to utilise the App.

Ease of use, our patients love it. Easier to take payments and make packages.

So far a great experience. Our clients are really liking the platform and the client loyalty is paying off with more repeat customers and more cross selling of services.

Product is easy to use and somewhat easy to navigate.

RepeatMD dedicated their time to truly understand our practice's needs and wants and customized the entire app to suit our practice and patients perfectly.

Deceptive, disappointing and unprofessional. Actually unbelievable that they function this way.

The app is confusing and hard to navigate. We have clients complaining about it and our staff struggles to explain it.

It seems like a great idea and might be depending on the demographics of the clients you have but mine have not grabbed onto the idea yet and are reluctant to.

At last I would say Its loyalty program, flexibility, and membership management make it an outstanding choice for businesses seeking to enhance marketing and customer relations for scaling business.

There are great photos, it is an attractive app. I like that patients can purchase and pay through the app without it taking my time and attention.

Costly, poor implementation, and lack of support.

With great technical support and deployment team, deployment went really well and happy with tool overall.

The descriptions and details they use can be a bit vague or difficult for patients to pick between services. I make updates and corrections as I often see that there are errors and omissions.

Customer service is great very quick responses.

Easy to implement and sign up our patients, can build in our membership plans and financing for higher ticket items.

Adding Rewards and Loyalty is vital to success for a Med Spa.

My overall experience is very amazing with this tool. It is very user friendly  and easy to hand.

All in all, it is not as user friendly as we would like. It is also very difficult for clients to cancel their memberships which is frustrating.

Found out a year in the app had been available and being used by other local companies that joined AFTER me. I was lied to and told it was not available.

I really love the rewards feature, because with this amazing feature I can build up rewards when I come in to use the system. Furthermore, patient retention is key, and RepeatMD is superb with that.

Professional design and easy onboarding process with great RepeatMD staff members. Client loyalty is allowing us to offer more services at better prices to loyal customers.

As stated above, my least favorite app. Clients get so confused and the marketplace cannot be edited by the company admin, only RepeatMD.

It is very easy to use and everything is right in front of you.

It is utilized to create revenue automation system that produces high quality items and delivers excellent service.

Easy to use, excellent support, beautiful design.

Customer service Grace is great very quick responses.

I like the recurring revenue of the memberships.

Their customer service and product are great. We will continue to use their service and are looking forward to Version 2 of the app.

Customer support is very good too as they truly guided me in maximizing the platform to reach a desired outcome for my investments through rewards, right packages and kind assistance.

Best of all, its easy to use (even though it doesn't integrate with our EMR) and it is patient-driven, so we don't have to worry about managing anything.

I love that the patient feels VIP by joining. I love that it helps build retention while rewarding patient acquisition.

I love their incentives and workshops on helping to grow my business. And who doesn't love so many opportunities to win a Louis Vuitton.

Clients experienced difficulty using it and could not easily access their own memberships. It caused a bottle neck at the front desk that we simply could not afford.

Because it allows me to track referral and rewards management very easily. It is easy to integrate and works very efficiently with multiple marketing channels without any hassle.

US Dollar

ChiDesk is an online booking and operations management software for spas and salons. The cloud-based platform allows businesses to manage appointments, record and track sales, manage employees, strengthen client relationships, schedule classes, and gain insight into business performance. The platform can also be used by fitness instructors, personal trainers, medical professionals, and other customer-facing professionals in the service industry, in order to manage bookings and clients.


Designed to function on all web-enabled devices, ChiDesk allows users to manage their spa or salon operations from anywhere, and facilitate on-the-go information access. The appointment scheduling tools within ChiDesk allow employees to view their upcoming appointments or classes, view attendee details, and track attendance. Businesses can allow their clients to book appointments online by embedding the ChiDesk widget into their business website, and the system facilitates group bookings, recurring appointments, electronic registration, appointment validation, and more. 



LongDescription

Employee Management

Customer Surveys

Faculty/Staff Management

Electronic Payments

Payment Processing

Booth Rental Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Before & After Pictures

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Multi-Location

Treatment Packages

Booking Management

Email Marketing

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Performance Metrics

Marketing Automation

Email Reminders

Email Management

Website Integration

Alerts/Notifications

Online Booking

Reporting & Statistics

Client Profiles

Reminders

Automated Scheduling

Customizable Templates

Calendar Sync

Billing & Invoicing

Customizable Branding

Commission Management

Employee Scheduling

Payroll Management

Appointment Management

Client Management

Drag & Drop

Point of Sale (POS)

Third-Party Integrations

Appointment Scheduling

Inventory Management

Loyalty Program

Web browser (OS agnostic)

Solo: $40 per month, 1 employee
Standard: $60 per month, 1-5 employees
Advanced: $80 per month, 6-12 employees
Premium: $100 per month, 13-20 employees
Enterprise: $120 per month, 21-50 employees

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ChiDesk

Live Online

Documentation

RepeatMD is a digital platform offering solutions for medical practices, particularly in the aesthetics and wellness industry. Their mobile rewards application aims to enhance patient experience and practice growth by providing a mobile rewards system. The platform focuses on increasing revenue, managing referrals, and improving retention. It also offers features like membership plans, white-label eCommerce, text message marketing, and patient financing services. RepeatMD claims to automate retention and increase referrals through targeted messaging and one-click referrals. They emphasize their ability to transform patient lives and offer a range of services to help practices grow, without explicitly highlighting any positive outcomes or customer satisfaction.

ChiDesk vs RepeatMD

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