All CalAmp Reviews
1-25 of 69 Reviews
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Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Calamp Products are Fabulous
Usually, all Calamp products are nice. I have been using live tracking devices, fleet management, TTU hardware, BMW products.Products are easy to use and very much inclined to all safety measures. Report theft and maintain of it. Engine value check as well
CONSPerformance can be better in terms of lots of users and devices.
Faris
Restaurants, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
We use this software on a daily bases ensuring operations run smoothly
Overall our experience is very good. It's rare that the software would go down and customer service reps are super helpful and informative.
PROSGPS and route tracking are accurate at all times.
CONSWhen it comes to geo-graphing/geo-fencing, there aren't very clear instructions on how to use those features and reasons for use/benefits.
Reason for choosing CalAmp
More cost effective and reliable software with many hidden features that video trailers should be released showing clear instructions and proper use of the features provided.
Mark
Individual & Family Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2022
Business owner
Sucks I should dump your service and get on the works!
PROSThe ability to intargrate with our software system so we have everything on one screen. We can see when cars arrive and leave each Job.
CONSYour support and sales department (if you have one)
Reason for choosing CalAmp
At the time 5+ years ago (the company that you bought out) could upload stops to Garmin units giving our drivers turn by turn directions. Also connected out our Customer Service sofware.
Jean
Verified reviewer
Logistics and Supply Chain, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
Best GPS tracker management platform
The ability to update firmwares and config using batch updates and having realtime information about update progress is great!
CONSMigration from PULS is cumbersome. It should have been transparent to the user, you should have made it a drop-in replacement process.
Reason for choosing CalAmp
CANBus extensive supportPEG enginePULS management platform
Kirk
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2022
CalAmp - There is no better product on the market for pure GPS Tracking
If you need efficient and reliable GPS, there is no other. The ability for custom scripting, while time consuming to master, gives you absolute control of your units and allows you to weigh power management vs live communicating, reboot frequency, messages sent, etc.
PROSThe ability of scripting and allowing you to control all aspects of the software from Sleeping to Tracking Intervals allows you to create a near perfect product.
CONSWith the ability of scripting comes complexity. There was a very large ramp up time of many months for us to learn everything. Even something as straightforward as communicating with the unit via Terminal took a long time to get the basics of (basically, you either have EVERYTHING correct in your setup with wires, ports, etc or you get no response back).
Reason for choosing CalAmp
CalAmp would be well worth investing in a short "dummies" YouTube guide starting from the very beginning as it's quite intimidating to go through the literal 1,000+ pages of documentation just to get a basic example going. The 32-bit devices are easier than the 8-bit, but still very very complex. You have HEX-compressed UDP messages (with Lat/Long compressed requiring some serious know-how) that make it a much steeper learning curve vs competitors that allow you to send via TCP and send in standard ASCII often in a easy-to-interpret JSON format.
Stephen
Industrial Automation, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed December 2022
Good product with poor support
Vehicle tracking and remote data collection
PROSThe devices work well and seem to be robust. The PEG interface is good in that it allows some local processing, but limited in what you can do.
CONSit would be good to be able to write custom local software on the device, to reduce the volume of data sent over the air. It appears that there is a trend to go along tha direction with thier products, but it is still limited to thier peg, or peg2 interface. The change from PULS to DM-CTC has not been good. The DM-CTC platform obviosly is still not fully developed and misses some of the basic functionality that PULS had. Customer support in australia is poor, with questions first going to a local distributor and then passed to a support center in the usa. responses can take days, and are often just left unanswered. Direct contact to calamp for support does reduce the not normaly provide better results.
Reason for choosing CalAmp
pricing
Greg
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Calamp - PULS I believe is the best option!
I feel they are needing in some improvement, but are still the best option. In the end, no matter the cost, these device and this software (PULS) combination from Calamp are still number one in my opinion!
PROSThe PULS software allows us to control and monitor devices better than any other devices and it is critical for the best customer service across the board.
CONSWe really need, bulk scripting, a big fix on pg2 control and loading of those pg2 scripts. We need to have bulk loading and pulling scripts.The timer on CRC or 'sign script' needs to be reduced.
Stormy
Public Relations and Communications, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great Product
Great
PROSI enjoy the ease of running reports regarding tracking
CONSSometimes the mileage is off by a few miles.
Reasons for switching to CalAmp
Company made the switch
Lisa
Telecommunications, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2022
Review of new CTC
Overall I think CTC is an improvement from PULS, but a lot of work needs to be done to make it as easy to use.
PROSOverall the CTC is a better look and a more comprehensive feel than PULS, but needs work
CONSjobs need to be assigned for everythingyou can't copy/paste a large amount of devices at once to configure/update firmware, you have to search manually for each devicei have to click "load more" to see simple facts on each device like phone numbers or ICCID numbers
Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2022
Fleet Management - All in One Software Management Tool
I've used CalAmp Software - PULS, for now closed to 4 years, and throughout that time I can honestly say that they have made it easy for us to manage all Firmware/Builds/Version easily for all of our Hardware Products, all in an all-in-one software management tool!
CONSThe complexity to make 'bulk' changes to all devices/hardwares.
Luiz
Automotive, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed December 2022
CalAmp has to work a lot to really become a reliable SaaS company
The company has to respect the needs from customers. The company currently has no room to listen to the voice of the customer, we have faced several issues related to quality of the solution and to make things worse, the process of handling OTA operations with the devices isnot reliable. Also, Crashboxx is a great solution but it does not provide primitive API functions that every SaaS product.
PROS- Despite the fact the APIs do not provide real-time feedback for collision, they are able to provide a minimum level of information about collisions.- OTA Operations used to work great
CONS- OTA operations with the devices are not reliable.- Crashboxx solution has no APIs to support basic SaaS operations (billing, activating, deactivating, real-time feedback)- Crashboxx solution takes up to 7 days to confirm a collision (which is absurd in a real-time situation)- It is not possible to use Crashboxx with other features from the platform (such as motionlog)
Reason for choosing CalAmp
On the past, CalAmp used to be a high quality company and there was a special focus on listening to customers needs.
Brian
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed December 2022
Software developed by somebody who is not in the industry
Support is lacking. Overall useability needs to be looked at to simplify user navigation in the website.
PROSThe new website has a clean new look. I feel that it is sometimes a maze to find what you are looking for.
CONSThe reports are flaky and don't match real world reporting. When running certain reports i need quarterly data. The reports alerts that i can only use 30 days at a time. When i schedule reports for end of the month, they sometimes come out, sometimes don't.GPS sometimes bounces from our area clear across the country completely throwing off the reports. There needs to be some sort of catch for erroneous GPS points.
Reason for choosing CalAmp
Price
Beatrice
Utilities, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2022
I Want to Understand
For the most part it has been very helpful and allows us to see where all out drivers are and what they have completed at any time of the work day. The biggest problem is many times the GPS goes off line and we only get old information which can make it very difficult to see what's happening with our entire fleet.
PROSGPS is the most impactful feature for our division.
CONSAlthough we have many features on our software its difficult to understand all that's there and how to utilize it.
Reasons for switching to CalAmp
Not sure but I believe it was the cost.
Agnes
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2022
CalAmp Review
One of the most impactful features is being able to see the tech's speed limit. This feature helps a lot because it helps us determine whether a technician is going over the speed limit when we receive calls about our drivers or if they get a ticket for speeding we are able to dispute if needed.
CONSNot really anything that I can say about cons. I really like the app.
Maximiliano
Automotive, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed November 2022
Fleet management feedback
Unfortunately it has been really unsatisfactory until now
PROSAPI good coverage, features are potentially quite a lot
CONSReally difficult to understand and to receive support, mileage tracking is critical and it is often not reliable, especially the vehicle bus odometer
Reason for choosing CalAmp
It seemed good in terms of api and mileage tracking using vehicle bus
Kathleen
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Great devices for powered tracking operations!
Great devices (TTU2830) for powered equipment that give GPS location and calculated equipment hours to our customers.
CONSNothing we really don't like except the CalAmp TTU2830 is a powered device with back-up battery. Not always applicable for every customer application.
Ken
Government Administration, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
County Government Asset Management
I use this daily to track my Fleet and provide data to my customers in a timely manner.
PROSThis product has many easy to use functions. It has great reliability and support.
CONSSometimes there is a lag in response time when doing a search.I would like a longer time period range on reports.
Brian
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed November 2022
Customer service was not very good
It used to be a good service but customer service is hard to navigate and almost non existent. I will be leaving CalAmp in the near future because of it
PROSThe old software was better. Did not like
CONSToo slow. And maintenance program is not very user friendly
Reasons for switching to CalAmp
Better software at the time
Josh
Automotive, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Good product, could use better support
Wide compatibility, updated servicing website is multitudes better and makes fleet management of calamp devices easy.
CONSToo many issues recently with odometer support on fairly normal vehicles. Need faster integration with new vehicles.
Boris
Transportation/Trucking/Railroad, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
FUNCTIONALITY
4
Reviewed November 2022
Inaccurate positioning and delays
Hard to trust .
PROSweb based vehicle location system for work
CONSinaccurate (some vehicles stock in the ocean, some seat on the same spot for several month, some state "being tower with the speed of 87mi/h) Delays up to 45 minutes.
Steven
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Solid platform form an industry leader
You can trust the brand and they have a solid support staff that is always willing to help
CONSIt really isn't a Calamp issue necessarily but the lead time on units can be tough at times if you are caught off guard.
gonzalo
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2022
nice brand , good products
long therm duration, good quality, good variaty of products, sometimes seems to be they need more people to solve issues at least en latam.
PROSeasy to use, very complete, very flexible to configure
CONSsometimes I found some bugs during using
Junior
Utilities, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Awesome
It has been awesome so far. Cal/Amp continues to update the web page with additional features.
PROSBeing able to overlay Cal/Amp with out Cityworks maps to aid it dispatching
CONSNothing at this time, all of the features work properly
Penny
Utilities, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Best GPS for companies tracking
I use it for tracking, alerts, maintenance and many more without any difficult, plus the customer support is the best!
PROSAble to see where a vehicle is at all time, speed, directions.
CONSHard to learn at first until you get use to it.
David
Government Administration, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2022
Inspector Routes
I think it's a good product. It is helpful.
PROSIt gives me locations of my inspectors. I can see where they have been.
CONSIt doesn't show accurate placement at times. It doesn't update often.