PrePass vs Latitude WMS

RATING:

4.3

(50)

PrePass has 50 reviews and a rating of 4.28 / 5 stars vs Latitude WMS which has 33 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (50)
4.8 (33)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 22, 2024
October 28, 2022
Pros/Cons
  • Pros

  • Process is easy, but every year after renewal having issue with Washington & Oregon.
  • The help guides are useful to navigate the site.
  • Cons

  • The Prepass Elite pass does not have a feature to indicate to the driver that the toll pass was transmitted correctly. There is also no way for a driver to be alerted of low battery power.
  • The website updates slowly and is cumbersome to maneuver. Toll violation notifications are a hassle and often times unwarranted for various reasons.
Read all user reviews
  • Pros

  • With Latitude some of the technologies we have implemented include, paperless warehouse, customer compliance labeling/EDI and integration with smart conveyors.
  • Their software easily keeps track of thousands of items and also integrates with our shipping system and our ERP (Business One).
  • Cons

  • Here recently, it has been the lack of expertise on the front-lines (although I understand several key individuals recently left the company).
  • Some things aren't intuitive, support site needs to work with modern browsers (rather than IE).
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos