Loopio vs Rippling

RATING:

4.6

(71)

Loopio has 71 reviews and a rating of 4.62 / 5 stars vs Rippling which has 3046 reviews and a rating of 4.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (71)
4.9 (3046)
Ease-of-Use
5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
December 23, 2021
May 17, 2024
Pros/Cons
  • Pros

  • The pricing is also very competitive and is a great value.
  • Preset response templates make it very easy to give a response to customers and with just little modifications you can convince them.
  • Cons

  • Export formatting is our biggest pain point; however, this has a lot to do with preferences.
  • Keyword matches sometimes return very off the wall answers, but those are few and far between. When using subgroups, there is no way to reflect the subgroup ended on the import.
Read all user reviews
  • Pros

  • Everything I need to relate payroll, time off, insurance, is in the same application and its ease of use and navigation is outstanding.
  • The ability to send over time off and have it documented. I also love the dashboard, the cleanness, and seeing team member updates is amazing.
  • Cons

  • Horrible Onboarding for someone who advocates themselves as an onboarding service.
  • Probably more of our problem, but the birthdays are not up to date.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos