Epicor for Distribution vs WISE

RATING:

3.9

(77)

Epicor for Distribution has 77 reviews and a rating of 3.92 / 5 stars vs WISE which has 20 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (77)
4.4 (20)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 5, 2022
January 2, 2024
Pros/Cons
  • Pros

  • The Prophet 21 development and support staff are very knowledgeable. Many of the folks have been there a long time, employee retention is great and the knowledge is very useful.
  • Its a great software with lot of options for customization which can suit any size industry, overall a positive experience.
  • Cons

  • If you forget to do this at a later date, you can literally cost your company hundreds or thousands of dollars because the wrong vendor was given the PO.
  • Out of the box it is weak without a strong development team because it integrates poorly initially.
Read all user reviews
  • Pros

  • The aspects I like most about this software is the ability to develop functionality on top of the base product. We can be agile and maneuver the software to adhere to our objectives of our operations.
  • The user interface is clean and provides easy access for the end users. We are able to track our inventory accurately and ensure that all of our orders are shipped out on time.
  • Cons

  • For instance SSCC, and certain EAN codes. There are some small system errors that occur once in a while.
  • The fee to receive US dollars. If all the other currencies are without a fee this is an annoying surprise.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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2 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos