All Zoho Mail Reviews
1-25 of 205 Reviews
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Anthony
2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed October 2021
Mail Made Easy
Ngala Emmanuel
Verified reviewer
Graphic Design, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2023
An incredible email management system with amazing features
It helps us with email management ( chatting and marketing). It's quite super easy to manage. I highly recommend it.
PROSWe currently use Zoho Mail Solutions as our email management system. It's cheap and easy to use. From domain verification to mailbox creation- It's super easy to use.It works pretty much like Gmail with the exception that it offers more advanced email automation features than Gmail.Notifications are sent in a timely manner, the user interface is rich in texture and design. There are great themes to play around with. I can customize the default email templates or autoresponders and many more.It also offers user account security like two-factor authentication.
CONSI think the admin console can be difficult to locate sometimes. There are too many features in the user dashboard. While this might not be a big deal, for a new user it can be challenging.Secondly, all external images from emails are hidden by default and I need to enable them manually by clicking on "display now" before they show up. It's frustrating.
Reasons for switching to Zoho Mail
Google Workspace is not bad, however, it lacks some advanced features that I will require from an email marketing tool and also it's expensive.
Dedre
Verified reviewer
Luxury Goods & Jewelry, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
A simple email client that is far more superior to any other
I love Zoho mail. It is easy to use and even the free version has so much more functionality and support than GMail for example.Inbox management is convenient, especially the option to use aliases for different email inbox delivery.
PROSI started using Zoho Mail as a free mail client that could be configured with a custom domain, and I switched with all 3 of my businesses.It is easy to use and can be integrated with the whole Zoho suite, which makes running your business so much easier.The voice typing is really great, especially if you are on the road and have to respond quickly and can be done via the app.The Workdrive is like Google Drive, where you can store all your documents for easy access, and you can add events and meetings to the calendar or create tasks.The collaboration feature between employees in an organization is excellent and helpful with quick chats or keeping a response history without having to email the responses back and forth between employees. Channel can be created for each department to keep them separated as well.
CONSThis is a straightforward email client like Gmail or Outlook, so for any additional features, such as an autoresponder or CRM, you have to use the rest of the Zoho Suite. This is expected though, and the extra features of Zoho mail make it far superior to the other email clients.
Reasons for switching to Zoho Mail
I was looking for a free email client that allows custom domain emails. However, I soon upgraded to the paid version for Zoho suite features.
Vansh
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2021
A good option if you use other Zoho apps, but it's not without annoyances.
Features-wise, Zoho Mail does not fall short at all. It has everything you need for an email app. It just doesn't feel as refined as Gmail. Bug fixes and a refreshed, more modern UI will make the product near-perfect.
PROSWhat I love about all Zoho products is how seamless the complete experience is. The way all the apps communicate with each other is super convenient. This integration is particularly evident between Zoho Mail and Zoho CRM. It's in the simple things, like how the email contact list is integrated with contacts/leads/deals added in CRM. I also love how when you receive an email, you can see, from the Mail app itself, whether this address is a lead, deal or just contact. It's a nice touch. The UI is also extremely easy to navigate. All buttons are where they're supposed to be, and I appreciate the night mode. It's a boon while working in low light conditions.
CONSDespite its amazing features, my experience of using Zoho Mail on desktop was extremely sub-par. Everything is just slow; there's no other way to put it. The app itself takes a few seconds extra to load occasionally, but that's just the beginning. Formatting emails is infuriating, to say the least. Uploading images in between text can take minutes (these are compressed photos of less than 1MB) even on solid wifi. I often use GIFs, and these take even longer to upload if they don't fail altogether. Resizing images within the emails is glitchy. The font picker does not switch to the right font sometimes. Also, before I send out emails with images/videos/gifs, I usually send out a test to my Zoho and Gmail accounts to see if it looks alright. More often than not, the images and videos will not load on Zoho Mail at all, while Gmail would load them in a split second. As someone who writes a lot of emails, these are not things I can put up with. Also, the UI, while dead easy to navigate, is extremely dull and boring. Gmail is leagues ahead in this regard. I hope this is a one-off incident since I don't see many other reviewers complaining about these on Capterra. It's a shame though, because the overall proposition is so solid and appealing.
Jose
Legal Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
The best option for SME
cost effective, easy to use, affordable for sme
PROSEasy to use and cost effective for SME.
CONSAll is ok, sorry, no cons for zoho mail.
Reasons for switching to Zoho Mail
it was too expensive for my company, no affordable
Nabila
Verified reviewer
Investment Management, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
My Zoho Mail review
Zoho mail is a valuable tool for startups and mid-sized businesses and has worked very well beyond expectations. Similarly, this application's user-friendliness is a strong point. Finally, this is the perfect mail service for those looking for decent mail satisfaction manager software without jeopardizing their company's budget and also meeting everyday expectations.
PROSThe most important characteristic of this postal service is its high value for money, as it is not costly when providing all of the functionality that a business requires. Another plus is that it comes with unbeatable features such as shortcut keys that allow you to quickly access preferred options such as calendar, mission, notes, attachments, and so on. User-friendliness comes last but not least. I never even had to make assumptions when roaming around the app to find the appropriate functionality because the interface is simple to use.
CONSOne field that the company can develop is to provide live support for mailbox installation rather than just video tutorials. Implementing email was a little challenging because the program had to be set up with the help of experts. Aside from that, this program is simple to use. The program has been running smoothly so far after the configuration is complete.
Reasons for switching to Zoho Mail
SpamTitan is too advance and difficult to use for me.
Felix
Verified reviewer
Accounting, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed September 2019
Great for basic capabilities, lacking integration with other suites
Zoho Mail was a very solid experience during the time I used it for over 5 years. It was mostly stable with no major issues whatsoever. The setup was straightforward and I didn't have to switch into the "admin" role during day to day very often. It was quite set-it-and-forget-it for basic email duties. However, as time went on, their email solution and other included goodies felt more and more limited. With everyone using the big names of Gsuite and O365, still being stuck on Zoho's unheard of platform seemed more work than it was worth. It's a great (free under 5 users) product if you're not looking to do anything fancy, and only care about basic functionality.
PROSZoho Mail worked well as a provider for my email on my custom domain. It has all of the features you would need out of a typical email provider, like Gmail or Outlook. It was simple to set up, just by adding an MX record into my DNS which took until 5 minutes. The UI is simple but powerful, and their advanced search tools helped me find emails from long ago that I wouldn't be able to find otherwise. Since my only user was myself and an additional service account for miscellaneous sending purposes, I was using the "free" version, which is fully featured, but limited to 5 users. While the free version includes quite a lot of mail features, it is ultimately limited on mail storage, eventually causing me to move away. The free version also included access to some of Zoho's other products, including their contacts and calendar suite (expected with any email provider these days), as well as their office suite (think Word/Excel/Powerpoint). These were nice features to have included, but I ultimately did not use them too much, except for Contacts and Calendar.
CONSZoho is the underdog in the category of SaaS business suites, competing against GSuite and O365. While the product is fully featured and includes plenty of powerful tools, what it lacks is widespread support and integration, which ultimately made me move to O365, after using Zoho for 5 years. Their propriety storage and document solution are basically unheard of compared to Office Online (with OneDrive) and Google Docs (with Drive). Their IMAP/POP3, CalDav, and CardDav solutions are basic and fragmented, though the features are there. Furthermore, with the free account, I didn't get/expect any customer support so any problems were left to myself to fix (not many came up anyways). Primarily, you lack integration with third parties and industry leaders with their services. They don't provide many plugins or connectors to external parties, and when they do, the options are lackluster. Don't expect to be able to automate things with Zoho.
Reason for choosing Zoho Mail
While just getting started with similar business suites, the choice for Zoho was clear, since they offered a generous free tier.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed July 2023
Best Free Company Email Software
I highly recommend this software. Its easy to use and has all the features of a top rate email software even with the free version.
PROSIt always for easy management of company team email accounts
CONSStorage is limited in the free version. I am not sure if there is a feature to backup emails off the zoho server which would be an excellent solution to this issue.
Reasons for switching to Zoho Mail
Zoho allowed me to create email accounts with my domain name free.
Harriott
Health, Wellness and Fitness, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
This is a very good product
I like it a lot. I would encourage anyone to use it.
PROSI like the clean look, and I like the secure email feature.
CONSIt took me a while to get used to it initially because the "feel" is different from what I was used to.
Reason for choosing Zoho Mail
My developer recommended it and he is trustworthy.
Reasons for switching to Zoho Mail
My developer recommended it, and he is trustworthy.
Christopher
Verified reviewer
Information Technology and Services, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2023
The best professional email service to start
Very good, first setup was very easy because they have instructions for most domain registrars in their help pages.
PROSTheir free plan is the best way to start with a professionnal email.
CONSSince the professionnal email is hosted on Zoho, it can't be used in android apps like Gmail. However their Zoho Mail app for android works great and I really like it.
Reasons for switching to Zoho Mail
Zoho Mail is cheaper for pretty much the same benefits and they have a free plan so we can try it first. I like the nice dark theme by default and the interface is different but very easy to use.
Mark
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
Excellent for Zoho Mail
I like the OneAuth sercurity service , quite good.
CONSI like the OneAuth sercurity service , quite good.
Ramakant
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Free Business Email tool
Overall i have created all my business emails using Zoho Email. Zoho email provides you a mobile app where you can login and check your emails. The email transfer rate is very fast.
PROSZoho is a free platform to create business emails easily. If you are running any company and existing over the internet and want to create a Business email along with your domain name, you are choosing Zoho Email for creating 5 Free business emails.
CONSNothing still now. The DNS varification is very time taking.
Reason for choosing Zoho Mail
Zoho Email is very secure and fast. The support team is very pro active and reply in 5-7 hours. Easy login to zoho emails using Mobile apps and Laptop login. Yuu can also add 2 factors authentication.
Reasons for switching to Zoho Mail
Gsuite is taking $5 per month for creating Business emails.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2021
Great alternative to G-Suite for small businesses
I originally tried G-Suite in my organisation. While its powerful and well-known, I found it way too complex to install and manage in a very small organisation. Its seemed needlessly complex and required expertise to administer. I cancelled and tried Zoho and never looked back. I find it simpler and more suited to a small business. And the apps that come bundled in are a big bonus.
PROSIts simple and easy to use and the the support desk has been great on the few occasions I needed it. There are a bunch of good apps that come bundled-in with the Zoho mail. Its also cheap, dependable and affordable.
CONSMy password manager doesn't always work too well on the login screen. But thats picking hairs a bit!
Reason for choosing Zoho Mail
Easier to work with, cheaper, not owned by Google.
Reasons for switching to Zoho Mail
G Suite was very complicated and required a lot of work to set up. I found Zoho way more friendly and easy to use.
Gary
Music, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Zoho Mail has everything you need in a e-mail server/host.
I have had two other e-mail hosts and Zoho has been the best so far. Their prices are very good, their support is amazing. I have not had any issues since changing over.
PROSThe desktop App and Web app are feature packed and work very well. Zoho has the ability to create application specific password/access for Outlook. Their App actually is better than Outlook on both function and stability.
CONSContacts allow you to import from Outlook.com, but no from the Outlook Program. It does allow for importing contact from a CSV file, but I lose some fields.
Reason for choosing Zoho Mail
The Gmail App interface is no where near as refined.
Reasons for switching to Zoho Mail
Stability issues with Outlook. I had to delete the account and start over several times to restore send/receive. Error report was unhelpful for trouble shootong. MS was worthless. I have not had any issues with the Zoho desktop or web based App. It works with Outlook.
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Zoho Mail's Email Splitting a LIFE SAVER!
We lost a specific feature that some of our email users required. Zoho allowed us to keep this feature using email splitting where those accounts are on Zoho Mail's servers as our secondary email server.This was a major solution which solved those specific users not being able to work for few hours on that day since we were able to impliment Zoho Mail and splitting within hours it was the fastest way we could implement the solution which was greatly appreciated.
PROSWe primarily use Zoho Mail as our secondary email server for some email accounts that require a specific feature that is no longer present on our primary email server so this was a life saver.Zoho Mail makes it easy to migrate and while we did not need to migrate all of our email accounts we are glad to know we can easily move from our primary server if necessary so we are not locked into any email solution.
CONSThe initial setup was a bit challenging as Zoho system assumes you want to set its server as the primary email server so you will have to ignore the constant prompt to add Zoho Mail as your MX record. I think Zoho could add an option to disable that prompt for persons who are just using Zoho Mail as a secondary email server.
Reason for choosing Zoho Mail
Zoho Mail had the most userfriendly email migration solution that allowed us to migrate some of our email accounts from our primary email server and setting them as the secondary email server for those accounts.We had to implement this solution with hours when a particular feature was no longer available for some accounts who required the feature and Zoho Mail was the easiest to impliment literally within hours the same day we lost the feature.
Sreejith
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Best email solution for Startup
It's an years of trust and still going on! We never had any situation to contact the support for addressing any issue.
PROSI am using Zoho Mail for years now and there was no issue at all. The mail delivery is good, less spam and can control everything at Control Panel. Easy to use and configure for Admins in terms of management, Security features, multi-domain email hosting, Domain name striping (really good feature), Mobile App with basic management feature, Email Groups, SPAM control etc. We haven't experienced any mail drops or mail reputation issue so far ( 3-4 years). Another advantage with Zoho is the integration with other Zoho App and 3rd party applications.
CONSEasy to use and easy to configure for admins. It would be good if some more features are added in Zoho Mail Admin mobile app.
Reason for choosing Zoho Mail
We were looking for a budget email service. Zoho was offering free email accounts for limited users without a duration limit. While other alternatives were for 30 days limit or only paid.
Kelsey
Public Safety, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Th Best Bang For Your Buck
The entire experience has been amazing.
PROSZoho Mail and the entire Zoho suite are easy to setup, use, and manage. From onboarding to faint operational use, there isn’t another service that can match it.
CONSI really don’t dislike anything about Zoho Mail.
Reason for choosing Zoho Mail
The affordability, ease of use, and numerous features were the selling point.
Reasons for switching to Zoho Mail
Needed something with more feature, at a reasonable cost.
Trevor
Verified reviewer
Internet, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed August 2019
Great, inexpensive e-mail hosting for custom domains
My Microsoft Office 365 subscription was about to expire, so I needed to find and migrate to another solution quickly. After some brief searching, Zoho Mail came up as a reputable, low-cost option for me to consider. I couldn't find any other good competitors at this price point, so I went ahead and signed up. Migration was easy, and
PROSIt's easy to sign up and get your e-mail migrated over. They provide a simple web interface that does all I need it to. Zoho also provides secure IMAP connectivity, if you want to use a separate e-mail client. Zoho is competitively priced, and is easily worth the cost of entry for anyone who needs basic e-mail services.
CONSThe Zoho Mail design isn't particularly beautiful, as software user interfaces go, but it's functional and straightforward. A cleaner, modern UI would be nice, but I'm not complaining either.
Reason for choosing Zoho Mail
I selected Zoho Mail over other products, because of its reputation, low cost, flexibility with payment options (PayPal), and support for custom e-mail domains.
Reasons for switching to Zoho Mail
I switched because Microsoft Office 365 is far too expensive for my needs.
Terence
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed January 2023
A terrible email provider that should be avoided.
Horrendous and completely unprofessional. Now I see why people go to google or outlook. Great for free. If you have to pay we suggest you go to a professional company.
PROSIt’s cheap. That being said. You get exactly what you pay for.
CONSComplete and utter incompetence. Every time any of our employees travels out of the country zoho turns off the emails. We have had staff with multiple trips where important business emails were missed as they didn’t receive emails nor was anyone at the company notified. We had a customer support agent [SENSITIVE CONTENT] who utterly useless making this situation right. You would think that this would have been resolved during the first few trips but oh no. Every single trip it happens. If you have a small business I would seriously avoid using this company. You get exactly what you pay for.
Reason for choosing Zoho Mail
Price and personal recommendation.
Reasons for switching to Zoho Mail
Heard good things about zoho. Learnt first hand how truly terrible they are.
Maisarah
Verified reviewer
Telecommunications, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2021
Best for personal and business email management
Zoho Mail is a good software for a basic email usage like sending and receiving email or storing an email.
PROSHosting a business email with Zoho Mail is very affordable and they also offers a very good tools to managing the admin area and tools to filter the spam email from flooding my primary email folder. Great security comes with this service and feel secure suing this service.
CONSZoho Mail is on the lightweight categorize in term of email service software. There are no option to build a landing site from this software unlike other email services like Gmail.
Reasons for switching to Zoho Mail
Gaggle Mail don't have feature that i need.
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Email Hosting in Constant Revamp Mode
Since I am an active user and recommend this to my clients, I would defintiely say it's worth it, despite the spam stuff. Junk mail will be a pain no matter what. The interface is pleasing and I do notice they are constantly working to make improvements and updating things
PROSI use this daily and it's great. It is totally separate from my website hosting email and with a few settings on the server & on my domain registrar, my mail was set up. I use it on my local computer/devices OR I can also login and manage email on the web. I set up folders, filters, blacklist/whitelists, and love that I can create an alias email to give out if I don't want someone to have the private email. Their support is good, despite taking a few days to get a response sometimes, but they are very friendly and always want to help you solve your problem. A few times, i've gotten phone calls and they've accessed my screen to help me troubleshoot an issue they aren't able to replicate which is miles above other support services these days. If you choose, you can also use several other features like their contacts manager, calendar, tasks, and several other Zoho branded products (some free, some not). It's straightforward and basic but to be clear: this is not a replacement for the mail system hyou use on your comptuer... it is an email HOSTING service = where your emails are stored. You still need to use an app on your computer/device to send/receive messages. HUGE Pro: move to a new web host is a. All I need to do is change a few MX records at my domain registar, I never have to worry about losing email. The steps involved "may" require help but not hard to do. You can set up a spam management system to either allow, bounce or quarantine msgs.
CONSIt seems like my email sometimes appears to be offline in my computer mail app. It's usually brief but it happens. The more recent setup for anti-spoofing settings were a pain in the butt to set up and I had to contact support for help b/c their instructions were wrong (but, like I said, they did help me and were eager to please). The spam filtering feels limiting. I can only block emails/ domains. I wish I could add a spam filter based on subjects, keywords or phrases to swipe them in one action. The type of spam that we seem to get with the same topic yet comes from infinite number of addresses makes it a huge pain to manage. You have to login, go to your Control Panel & add the addresses/domains to the blacklist. If I could do this based on the subject line or keywords, I'd have to do this less often. I drown in emails & too many still get through (even if in my Junk folder), I don't want to ever see them. Then, I seem to get a lot of false negatives. Legitimate people sometimes do not get through & again, need to check the spam settings, add them to the main whitelist & check the quarantine folder. These are more recent changes but it's increasing the time I spend, instead of reducing.
Dakota
Luxury Goods & Jewelry, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
A learning experience that has helped me better understand the managing the finer points of business
I ended up learning a lot about the finer points of running a business. By being able to set up my own FREE email server, I now have my own "place" to host all of my work related emails, organize them to my liking, and further share it with the rest of my employees. With the Streams folders, it makes general communication between employees quick and easy, and moderated for appropriateness. It's an incredibly secure way to build a platform for business related communication, both with customers, and with my own team. Overall, this is one of the programs I accredit my budding success (and sanity) to.
PROSThe amount of internal organization this software has, has propelled the rate at which I'm able to get work done. I absolutely love the way you can filter through your emails based on an almost mind boggling amount of search fields. I especially love the attachment filter, as so many of my emails have pictures and PDFs. Even further, the interface for the server is very legible, and as you click through to your emails, the new windows cascade and expand to the right, making it easy to quickly scan for necessary information. The extra applications/plug-ins such as Group Calendars, Streams, Tasks, etc. make internal company communication SO EASY! Honestly, I could talk about the inter-connectivity of the software all day. Not to mention, it's very easy to configure your email with a custom domain server, and as a webmaster, that's just one less headache I want to deal with.
CONSI first started using Zoho Mail when I was still learning how to write basic HTML and CSS code, and at the time there was a bit of a learning curve for myself when it came to the initial setup of the product. Some of the vocabulary I had yet to learn was throughout the email client, and made it somewhat hard to understand exactly what I was doing. With that being said, Zoho has literally hundreds of resources that are both directly from the company, and from other reliable sources, on how to overcome the "language barrier" and take you through the setup process set by step. So, although there is a learning curve with certain steps, there's still innumerable amounts of resources to help you through the process.
Brandon
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2018
Free business email has never been this good
Zoho Mail solved two huge problems for us: internal communication and professional company branding in our emails. We needed a platform to facilitate better communication within the company. We chose Zoho to begin with because it was free but found that its functionality surpassed what we were hoping for. Before we had been using free services that required us to cram our company name into the sender portion of the email (e.g., joe.mycompany@gmail.com). This looked unprofessional. Since moving to Zoho, all our outgoing emails now look professional and uniform with our company website dot com in the domain portion.
PROSThis email service does everything and more than we needed or wanted. It has spam filters (and they work!) You can organize and filter mail to automatically go to predetermined folders. You can set up and moderate several accounts for employees. You get to attach your own company/website name to the end of the email address (e.g., joe@mycompany.com). And it's totally affordable for small companies. 25 free user accounts and unlimited groups for free! Customer service is great for a free service. I have emailed them to report a problem and have received a response within an hour. The longest I had to wait was 24 hours, but it was during a peak season, so I'm not surprised. They are surprisingly attentive and timely for a free service.
CONSIt is a bit complicated and involved in regards to setup. Someone with a little knowledge won't have a problem. But if you have trouble setting up a gmail account, you'll definitely need some help with this.
Avezkhan
Computer Software, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2023
Zoho Mail Review
Zoho Mail is very essay to used. as per my experience Zoho Provide other think like ZOHO chat on the same page as well as 15gb free storage for the users. and very fast resonance as compare to other mail services.
PROSZoho Mail offers a clean and essay UI. Most Impotently User can set their own domain names for email addresses, as well as it is provides generous storage options, allowing users to store a significant amount of emails and Zoho Mail offers an ad-free experience as well. Aslo Zoho allowing users there own services like Zoho CRM, Zoho Projects, or Zoho Docs from within the email interface.
CONSSome time I feel performance issues with Zoho mail. Compared to some other email providers, Zoho Mail may have a more limited selection of third-party integrations While it's offers a range of advanced features but for learn that they don't have perfect and clean documentation. And For Mobile Application Zoho mail have different different app for like chat, For mail.
Reason for choosing Zoho Mail
Zoho Mail offers various pricing plans, including a free option First I tried free plan then I purchase paid. And I already utilize other Zoho applications, such as Zoho CRM, Zoho Projects, or Zoho Docs, so I choose Zoho Mail
Ernesto Enrique
Verified reviewer
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2019
The real best alternative for corporate mail
My experience with Zoho Mail has been great, with it I can review all my emails from my company as if it were any other famous email platform.
PROSI could write for hours the benefits of Zoho Mail and why I like it so much. I'll start by mentioning the user interface, it's one of the best I've tried and has nothing to envy of its competition. It has all the options that one looks for in mail, attaching files has never been so easy and the best thing of all is that it has a section where all the files that you have sent or received. It has excellent applications for smartphones, which allow you to check your mail and have great quality, work perfectly. Also applications to manage users and configurations. Simply the best option for small and large companies to host corporate emails.
CONSI like all of Zoho Mail, I did not like the interface very much but a year ago they updated it and now it looks spectacular.
Reasons for switching to Zoho Mail
Zoho Mail is cheaper