BigSpy vs facelift

RATING:

4.8

(2128)

BigSpy has 2128 reviews and a rating of 4.78 / 5 stars vs facelift which has 101 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (2128)
4.4 (101)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
5 / 5
4 / 5
Last Review Written
May 2, 2024
April 30, 2024
Pros/Cons
  • Pros

  • I started using the BigSpy software recently and I already like it a lot. There are many features you can use and the support team is great.
  • Everything I need is it one place it is very awesome and the UI is very clear and I like every fact about this software I would love to use the software for a long time.
  • Cons

  • Limited ads on basic plan. While you are applying filters it consumes 1 ads.
  • I feel that the website is a bit hard to use, especially when I try to use the search bar.
Read all user reviews
  • Pros

  • The customer support team are amazing and get back to you so quickly.
  • As we are a big team, it was important to setup the toll correctly and the implementation team were fantastic in setting up the tool in a way that works with us.
  • Cons

  • Often outages which led to the disruption of out team.
  • Unfortunately, many modules do not work at the team level. This means that the authorizations cannot be released for everyone and many functions cannot be used.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos