Deskfound vs RELEX

RATING:

5.0

(29)

Deskfound has 29 reviews and a rating of 4.97 / 5 stars vs RELEX which has 12 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
5.0 (29)
4.6 (12)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
December 11, 2023
March 16, 2023
Pros/Cons
  • Pros

  • Deskfound takes care of all the details, ensuring a seamless experience every time.
  • Loved how it integrated with Slack - our whole team was able to use it seamlessly.
  • Cons

  • There are no features missing or that could be improved.
  • Hard to customize virtual spaces, some employees have login issues.
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  • Pros

  • The team behind the software has been fantastic in supporting the business and IT throughout the implementation and rollout. Truck building logic works well (Accurate master data is required).
  • Easy to implement/maintain/run/develop. Great and easy to learn user and admin interfaces.
  • Cons

  • This unfortunately has made me as customer suspicious about new functionalities and how they actually work for our reality.
  • Sometimes it feels that the direction of software developement is missing the mark, so to say. Help-files are somewhat cryptic.
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Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos