All Chanty Reviews
1-25 of 34 Reviews
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Mile
Verified reviewer
Pharmaceuticals, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
My favorite team chat app!
I completely stopped using all other messaging tools since picking up Chanty. I use it on my phone, PC and Mac without any issues. Excellent tool that is only bound to become better in the time to come.
PROSSo easy to set up and use, love the simplicity and the ability to search for unlimited number of messages. The free version is great for any small team looking to replace Slack!
CONSNo support for gif comments, but I hear they're working on it!
Vendor Response
Dear Mile, Thank you for sharing your thoughts on Chanty! We have now added the gifs and you can easily use them in your conversations now!
Replied March 2022
Pia
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2022
Love Chanty
We use chanty for work purposes and it suits most of our needs perfectly. It is simple to use and was easy to set up.
CONSI would like videos to be shared more easily :)
Reason for choosing Chanty
Chanty seemed a lot simpler and straight to the point, which it is and great for being that. Less is more.
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed February 2020
Use something else, anything else
These folks seem very shady. They have a horrible 14-day return policy, which they enforce even on an annual subscription, meaning I can't get a partial refund even though we won't be using their software at all for the remaining 6 months of the subscription. Hundreds of dollars wasted. There's no way to cancel my account, the support phone number that appears on my invoice is disconnected, and I'm really concerned they're just going to automatically charge my card again in 6 more months. This company
PROSIt's cheaper than Slack. That's about it.
CONSLack of features, integrations, terrible company behind it.
Reason for choosing Chanty
Price. Should've just paid a little more, maybe I would've gotten a decent chat system.
Reasons for switching to Chanty
Slack wanted too much ransom money just to let us see our chat history. Chanty seemed like a better idea at the time. I wish we had chosen some other option now.
Vendor Response
Hi Troy, Thank you for the feedback. Like we mentioned, Chanty offers the 14-day return policy after every billing transaction to make sure our services work for your use case. As also mentioned in private communication before, your subscription for Chanty Business plan has been canceled. Your card will not be charged for the Chanty Services at the end of your billing cycle. You can continue using Chanty or request deleting your team space any time and erase all your data from Chanty. Finally, the contact phone is fully operational, you can schedule a call to make sure yourself. Thanks, Chanty Team
Replied February 2020
Paul
Financial Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
WORKS WELL, FLAWLESS UPTIME AND EASY TO LEARN -CHANTY
This allows up to time shift and keep work flow going, threads get updated around the clock and we can check status on where everyone is without waiting for the clock. It is very useful and powerful tool on both projects and general workflow.
PROSQuick, fast and clear to learn, solid value and not messed up with too many options, lets us communicate across time zones effectively as we have staff in multiple locations including Philippines. Free form search is great and lets us find a previous thread topic easily. Administration is also a snap. I really like things that do exactly what they are supposed to. We had Hip-chat and they were bought by Slack and closed which we did NOT like, Slack is just far too much on options and integrations and a lot more expensive. We are not trying to run a software empire, just a business and this was a far better option for us.
CONSNot much to not like. The darn thing works well.
Reason for choosing Chanty
Like the simple and effective approach, they were pleasantly engaging and willing to respond quickly to support questions. Nice people
Reasons for switching to Chanty
Simplicity, point and shoot, ease of set up and cost.
Vendor Response
Dear Paul, We are happy to hear that you are enjoying using Chanty!
Replied March 2022
Hugo
Verified reviewer
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed January 2020
Simply but lacks of integrations
Simplicity is one of the most important features this software has Ease of use as well, my team adapted rapidly Voice messages are the most important tool we have to communicate between us, no third party as sleack.
CONSIntegrations (It lacks integration with third parties: Calendar, Pcloud, and more)
Vendor Response
Thank you for the review! We do our best to develop Chanty and make it more convenient and useful for you. And we are grateful for reasoned feedbacks that help us understand your expectations and needs better. For your convenience, we have created the Chanty Community on Facebook to get you informed about the latest updates, the hottest deals, and discounts, and help with all the possible concerns you might have so far. Join the community on FB (@TeamCollaboration) and have a nice day!
Replied January 2020
Aysel
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Easy in use team chat
Probably, the most intuitive and easy to use chat for teams, valuing collaboration and effective communication. I am huge fan of tasks features - it really helps to organize workflow and save time. Their awesome blog is a real storehouse of tons of useful and unique information. Besides Chanty Team is the most involved and passioned about their product team, I have ever seen. They always provide actual information about the development process on Facebook group and instantly answer all users questions, objections and wishes.
PROS- Unlimited messages - Easy in use - Great Customer Support. It is even possible to reach them via Facebook Group and get quick response! - Convenient tasks management - Intuitive Interface and great design
CONSIt will be awesome to add such feature as audio messages, but I have heard they are hardly working on it.
Vendor Response
Hi Aysel and thanks for your feedback! We have great news, voice messaging is already available in Chanty. Feel free to give the new app version a try :) https://www.chanty.com/downloads.html
Replied May 2019
Vladyslav
Verified reviewer
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Didn't know I needed it so badly!
Can't believe we wasted time using Messenger for work. Chanty brings team communication to a whole new level - not going back to any other tool with my team.
PROSA friend talked me into using Chanty for our company - we were most communicating through Messenger before. Such a huge difference in the way we communicate, it brought our team productivity to a whole new level. The interface and layout are great - they're simply made to support work.
CONSGIFs! One of the best parts about Messenger that's still missing in Chanty. Developers, hurry up with GIFs please!
Vendor Response
Hi Vladyslav, Thank you for your feedback. We really appreciate it. Now you can insert GIFs in your chats. We hope that it will make your Chanty usage experience better.
Replied February 2021
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Remote team must have
Whether you're remote or in-office, a great tool worthy of your attention. Once you get used to it (takes an hour, I swear), it's the most practical way of communicating with your business team online.
PROSI run a remote team of 13 workers, and we're all scattered around the world. Having great communication is extremely important to get our jobs done and that's why we chose Chanty. Since I can snooze notifications and play with the settings, I don't have to worry about someone from a different timezone disturbing me at any time. Also, their support has been very patient with us. Overall, we're very happy with our Chanty experience.
CONSI know it's probably really small, but I'm missing the ""X is typing"" notification when I'm communcating in Chanty so that I know when someone is typing a message at the same time as I am :) Hopefully this will get fixed in upcoming updates.
Vendor Response
Hi there, Thank you for your feedback. We really appreciate it. Now you can see this message in private chats. We hope that it will make your Chanty usage experience better.
Replied February 2021
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2019
Thank you for this tool. It's awesome
If you still have doubt about joining Chanty, just try it a few days. It's completely free to start and their support team are always ready to help with any question.
PROSWith Chanty, it was very simple to sign up and set up my teamspace. This was the main reason why I chose it. I had used other chat software before and they all had huge cons like high price, poor interface, crashes. Chanty is by far the easiest and most beautiful tool that I've every used.
CONSNothing. Chanty has all features I need for productive communication with collegues.
Vendor Response
Thank you for sharing your thoughts on Chanty! We are happy to hear that you enjoy our services.
Replied March 2022
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Great team chat to perform the tasks I need done, simply and cleanly
A communication tool that helps us keep track of projects and tasks, but most importantly is simple and intuitive to use.
PROSUnlimited message history Collaboration and communication features Robust web, desktop and mobile apps Intuitive interface with fast onboarding of new members Powerful and relevant search in conversations and history timeline
CONSLack of custom emojis and advanced customization
Vendor Response
Thank you for your feedback. We really appreciate it. We are working on it. Hope that it will make your Chanty usage experience better in the future.
Replied February 2021
Anonymous
1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed February 2023
Chanty : Outil de communication
Chanty est une solution que j'apprécie parce qu'elle m'aide à communiquer de manière transparente avec mon équipe. Interface utilisateur très fluide et facile à utiliser. Mes fonctions préférées sont la possibilité de créer des appels vidéo de groupe pour tenir des réunions à distance et la fonction de partage d'écran pour discuter de nombreux projets et idées que nous pourrions avoir pendant un appel.
CONSLes paramètres de notification n'ont jamais fonctionné depuis que j'ai installé le produit. Les modules complémentaires ne sont pas aussi robustes que discord ou slack.
Reasons for switching to Chanty
Chanty est un logiciel de communication et de collaboration d'équipe qui aide les entreprises à établir la communication via la messagerie instantanée et les appels vocaux ou vidéo.
Riccardo
Arts and Crafts, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Task management + team communication = Chanty
My all-time favorite Chanty feature is the Teambook. I like it because it is a quick and easy way for me to see everything that happens in Chanty...in one place. My tasks, matters related to the team, messages, shared files, links, I can find everything in my Teambook, even if I am using Chanty on my smartphone. Another big plus of using Chanty is that not only you will be able to communicate using the chat but you can do so with voice messages or even calls (both audio and video options are available) made inside Chanty. This means that Chanty can become your main hub for managing tasks, exchanging files and communicate with team members and other people.
CONSSome project management tools over many more ways to look at projects than a simple Kanban board... unfortunately, this doesn't happen in Chanty. You need to keep this in mind because if you are looking for ways to look at projects from different views (e.g. list, Kanban, timeline or Gantt chart) you are going to be disappointed.
Vendor Response
Dear Riccardo, Thank you for sharing your thoughts on your experience with using Chanty. We are happy to hear that you are having a good time using the app. However, we are also sorry about the cons you mentioned. We will escalate this to our developers and try to add this feature as soon as possible. Our goal is to satisfy you fully!
Replied March 2022
Juan
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed May 2022
Muy decepcionante, un producto muy poco pulido.
Hace unos 6 meses que lo compre(suscribí), al principio vimos algunos fallos que dijeron solucionarían pero cada vez hay mas fallos y terminan siendo muy molestos. Yo uso la versión de escritorio Windows y les voy a contar solo algunos de los fallos porque son tantos que aburre el tema. - Cuando llamas a un compañero, no da tono que estas llamando, el otro contesta de repente y eso te confunde porque no sabes si funciona o no la llamada, sobre todo por lo siguiente. - 1 de cada 5 llamadas más o menos, hablas pero nadie contesta, el otro la coge pero no se escucha nada, cuelgas y lo intentas otra vez y funciona. - Ahora con algunos compañeros funciona compartir escritorio y con otros no, la solución que me dan, es que me vaya a la versión de navegador que funciona mejor, madre mía. - Cuando alguien te manda mensaje y lo lees para quitar el aviso de mensaje tienes que pulsar en otro usuario, vuelves al del mensaje y vuelves a picar en otro, y hay a veces que ni eso funciona y tienes que salir del Chanty por completo para que refresque. - Cuando estas hablando mas de 5 o 10 min. se corta solo y te quedas hablando solo porque no dice ni mú, vale puede pasarte puntualmente, pero no todos los santos días. Y podría seguir pero no quiero aburrir demasiado, es un producto muy poco pulido al menos la versión instalable de windows, pero lo triste es que después de 6 meses no han solucionado nada, sino va a peor diría yo. Lo compre por precio, pero ahora mismo no recomiendo.
PROSEl precio es lo único bueno de este software pero sino funciona, deja ser una ventaja.
CONSDemasiados fallos para un software con buena pinta de primeras.
Reason for choosing Chanty
Precio
Reasons for switching to Chanty
Porque queríamos compartir pantalla.
Vladimir
Information Technology and Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Best tool for instant messaging
As I mentioned above, Chanty is great for team communication. It's a simple, convenient and functional tool that help my team to stay productive every day.
PROSChanty has a very clear interface and isn't overload with confusing functionality. Currently, we use task discussions to communicate on separate topics, but we're looking forward to seeing Chanty threads. I'm sure it will be amazing!
CONSOnly a lack of audio calls prevent Chanty from becoming a leading communication software.
Vendor Response
Vladimir, thanks for your review. We're glad to announce that from 0.7.0 version Chanty has audio calls across all platforms! Please update your Chanty apps. P.s. Feel free to join our community on Facebook to be the first to know the latest Chanty updates: https://www.facebook.com/groups/chanty.early.adopters/ :)
Replied March 2019
Nandini
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Team communication made easy
Such a great tool for such a small price per month. Lots of options which we aren’t even using and which hopefully we will try in the future. We’re very happy with Chanty and don’t intend to change it in the near future.
PROSChanty is super easy and intuitive to use. Setting it up and getting started with your team takes minutes and anyone with basic IT literacy can use it. The app is fast both in communication and in search, which is crucial for us because we send a lot of messages. We ended up using audio calls quite a lot, especially for group calls with our remote employees. The team keeps updating the app with new features every other month or so, so it’s interesting to see the progress.
CONSSometimes there are glitches with audio calls, but it usually happens once per week for an hour or two and then it’s gone. I think they are working on fixing this issue.
Vendor Response
Dear Nandini, Thank you for sharing your thoughts on Chanty! We are happy that you enjoy using Chanty. We have fixed the bugs and hope the audio calls work perfect for you now!
Replied March 2022
Arzu
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Simple Team Chat Product
If what you're looking for is an easy-to-use communication tool that your team can adapt to quickly, Chanty is a pretty good choice. It really helps you save time. We also love the content that Chanty offers for its users. It's pretty easy to communicate with the Chanty team.
PROSIt's really easy to set up Chanty and the interface is really simple and easy to use. Especially the feature of the message search is incredible. Also, it is much cheaper than other team communication tools. It was very significant for us that our team could adapt quickly to this communication tool. We used Slack before Chanty and we didn't want our communication processes to be interrupted when we switched to a new tool. The easy-to-use interface is the biggest pros for us.
CONSNot much cons. Actually, since it is a team communication tool, it is not sufficient for project management.
Petra
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Helps our remote team
For the primary purpose of communication, you really can't beat Chanty in terms of simplicity, ease of use and finally, the price.
PROSWe run a distributed team of 30 from all over the world, spread across five different timezones. Chanty's been our go-to tool for staying in touch and discussing work-related issues as well as having fun sharing memes and gifs. It works flawlessly and we've recommended it to other remote and distributed teams.
CONSThe task management feature is very basic - I'd love to see the ability to track tasks and see who's on them, what their status is, to assign subtasks, deadlines and more. Alternatively, a native Trello integration would be great.
Vendor Response
Hi Petra, Thank you for your feedback. We really appreciate it. We have added an integration with Trello. Also now you can set deadlines, see who is on task and check its status. We hope that it will make your Chanty usage experience better.
Replied February 2021
Pavel
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Must-have chat tool to make a team cooperate fluently in a virtual workplace
The best tool we’ve tried to communicate between remote teammates.
PROSSimple, clean and easy app for team communication Intuitive tasks feature with ability to discuss any task in a dedicated conversation Teambook concept with team members, conversations, tasks and shared content Notifications, silent and Do not disturb mode Ability to manage members and conversations, share links and files with previews, watch media content in-app.
CONSUnfortunately, it is not an open source service
Dmitriy
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Chanty is our general chat tool to help us better communicate and organize team work
We are happy to standardize on a solution that allows us to track tasks as a team in one location for the latest information on each of our projects.
PROSI love the following in Chanty: ability to pin messages in any conversation; adding most actively used conversations to Favorites; no limits in message history; easy file sharing across all apps; neat and clean mobile apps.
CONSDuring the use of the application I did not find cons
Vendor Response
Dear Dmitriy, We are happy to hear that you enjoy using Chanty and hoping to continue serving you in better ways everyday!
Replied March 2022
Aleksey
Verified reviewer
Media Production, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Communication AND task management
For a complete beginner to team communication online, Chanty works great
PROSI love the ability to assign tasks within Chanty, it's by far my favorite option. The design and interface are simple and great to use, even if you're not tech savvy like me. I enjoyed audio calls as well.
CONSIntegration with Basecamp would be great
Vendor Response
Hi Aleksey, Thank you for your feedback. We really appreciate it. We are working on integration with Basecamp for the moment. We hope that it will make your Chanty usage experience better.
Replied February 2021
Daniil
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Great solution for small teams
Chanty is a great tool for communication at work. For the last month, all the updates are a huge breakthrough. Hope the guys will continue to work on improving their product. Looking forward to audio calls!
PROS1) Handy Teambook hub 2) Creating, managing and discussing tasks 3) Unlimited history
CONS1) Missing audio calls 2) Needs more integrations
Vendor Response
Thanks for your review Daniil! Hurry up to check out the new Chanty 0.7.0 version with unlimited audio calls, Zapier integration and much more :)
Replied March 2019
Akhil
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
The best communication tool for corporates
I liked everything about chanty starting from name of the product to UI and Ux everything is awesome about this.The best in the market i would say
CONSvery minor improvements like threads, video calls etc.
Vendor Response
Hi Akhil, Thank you for your feedback. We really appreciate it. Now you have the possibility to create threads and we have added 1-on-1 and group video call features. We hope that it will make your Chanty usage experience better
Replied February 2021
Evgeniy
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Lightweight chat platform for business communication with unlimited message history
Simple Slack alternative with unlimited message history and zero learning curve
PROSSearching through unlimited message history Ability to handle tasks as a team at one central location for the latest information on each of our projects Easy navigation through the app Sending multiple files without compression Engaging my team with GIFs, reactions, emojis.
CONSCan’t install it on my own servers .
Collin
Media Production, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Good for my whole team
The Chanty team has been super responsive in regards to feedback for new features, and community engagement letting people know what is going on in the development process. I was looking for a business solution for team chat and Chanty has been great to use. It is very easy for even the non-tech members of our team to pick up and use, and with each new release it keeps getting better.
PROS-Easy for my Non-Tech People to Use -Tons of great features for my Tech-Team -Intuitive Interface -Great Customer Support -Always integrating new features
CONS-Lack of Status Messages: "AFK" "On Lunch" "In a Meeting" "QA Testing Project 1"
Vendor Response
Dear Collin, thank you for sharing your thoughts. We are happy that you like the app. For cons, we have escalated your suggestion to the concerned department and we will be adding the feature soon!
Replied March 2022
Angelina
Verified reviewer
Design, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
An effective tool to communicate at work
I highly recommend Chanty if you are looking for an effective chat tool for your small business.
PROSI love that they've added tasks and the ability to manage a team space. Btw, the Facebook community is so much fun. Great support!
CONSNone. Up to this point, I haven't found any problems.
Vendor Response
Thanks for your review Angelina! Glad that you enjoy using Chanty :)
Replied March 2019