Showing 1-20 of 90 products
Wire is a cloud-based collaboration solution that offers conference calls, video conferences, screen sharing and file sharing functionalities within a suite. Wire features team admin, which allows users to add or remove users and... Read more
Blink is an intranet solution designed for mobile and field workers in businesses across various industries such as retail, construction, hospitality and more. Key features include calendar management, content management, an employee... Read more
Jostle is a cloud-based collaboration and social networking solution that helps businesses share news, align teams, invite participants, and recognize contributions. The platform allows employees to discuss topics and share their ideas... Read more
Blizz is a video conferencing platform designed to help small to large businesses, connect with teams across locations through chat messages, voice and video calls. Key features include indexed messaging, chat encryption, multi-monitor... Read more
monday.com, an award-winning project management tool, helps teams plan together efficiently and execute projects that deliver results on time. Its ease of use and flexibility means fast onboarding for your team and the ability to manage... Read more
Bitrix24’s is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions,... Read more
When I Work
When I Work
When I Work is a cloud-based employee scheduling solution that helps organizations track time and attendance, create and edit employee schedules, add new jobs to the calendar, review timesheets and fill shifts. When I Work lets users... Read more
todo.vu is cloud-based project management solution offering integrated customer relationship management, project management, time tracking and billing tools. The platform is suitable for contractors, freelancers and small teams. todo.vu... Read more
Nifty is a cloud-based project management solution designed to help marketing and product teams manage feedback, collaboration, milestone tracking, task assignment and more. Key features include Agile methodologies, Gantt charts,... Read more
Samepage is a cloud-based collaboration software solution that helps teams eliminate project bottlenecks and communicate seamlessly with team members. Samepage provides a suite of project management tools, communication features and... Read more
Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial... Read more
Trello is a visual collaboration tool for planning tasks and projects. While commonly used by agile software development teams, the solution is also used in other departments such as marketing, sales, support and HR. The web-based... Read more
Basecamp is a real-time communication tool that helps teams stay on the same page; it’s less for traditional project management tasks (e.g., resource planning and long-term scheduling). With to-do-lists, calendaring, due dates and... Read more
GoToMeeting is a video conferencing and collaboration software that can launch meetings from various locations such as email, Microsoft Office, and instant-messaging tools. The solution is suitable for businesses of all sizes and can... Read more
Cisco Webex is a video conferencing software designed for all types of business. It is equipped with layouts that can be customized and allows for active participation in the meetings. Users can organize or join conferences via cell... Read more
Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online... Read more
Telegram is an open-source desktop and mobile messaging app that provides businesses with reliable messaging by utilizing end-to-end encryption and self-destruct message capabilities. Telegram allows businesses to customize their own... Read more
ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar. Users... Read more
ConnectWise Control is cloud-based operations management solution that allows technicians to perform remote support, gain remote access and run remote meetings. It acts as a meeting point for technicians and customers, enabling them... Read more
Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report creation. Zoho... Read more
In a collaborative business setup, employees have to communicate with, not only their own teammates, but also members of other teams. Any miscommunication or delay in communication can result in poor collaboration and missed project deadlines.
Team communication software equips businesses with the tools required to ensure effective communication among employees. It allows team members to exchange messages, share files, and connect via audio and video calls.
Since there are several team communication software tools available on the market, it can be difficult for buyers to find the right solution. To help with product selection, we’ve created a buyers guide that includes important information required for making a purchase decision.
Here's what we'll cover:
- What is team communication software?
- Common features of team communication software
- What type of buyer are you?
- Benefits of team communication software
- Market trends to understand
What is team communication software?
Team communication software is a type of software that lets users collaborate with their team members via direct messages, group chats, and audio and video conferences. It allows users to perform the following functions:
- Share work-related files and documents
- Communicate with peers remotely
- Share screens and conduct online presentations
- Create and manage discussion forums and chat groups
- Conduct one-on-one or group meetings
Common features of team communication software
In this section, we’ve listed some of the common features of team communication software. Identify features required for your business, and select a solution accordingly.
|File sharing||Use a drag-and-drop interface to share files, or send files as attachments.|
|Internal chat||Communicate with teammates using a business-wide internal chat tool.|
|Video conferencing||Connect with team members via video calls. Send invites and add multiple colleagues to these calls.|
|Screen sharing||Share your desktop screen with teammates for online presentations, collaboration, or other business purposes.|
|Group messaging||Create message groups to discuss projects and tasks, and share related updates.|
What type of buyer are you?
Based on number of employees, most buyers can be divided into the following two types:
- Small and midsize businesses (up to 1,000 employees): These businesses have fewer employees and therefore small teams and simple collaboration needs. Team communication software with instant messaging, audio and video conferencing, and file sharing capabilities should meet the needs of such buyers.
- Large businesses (over 1,000 employees): Such businesses have large teams and therefore more complex collaboration needs. They also have different departments that need to collaborate frequently. These businesses should invest in a comprehensive team communication tool with file sharing, one-on-one and group chats, audio and video conferencing, and screen sharing capabilities. They should also seek a tool that can be integrated with other software applications, such as project management tools.
Benefits of team communication software
Understanding the key benefits of team communication software will help you build a strong case for investing in one.
- Removal of communication gaps: Team communication software provides all the tools required for easy and effective collaboration. Users can connect with their peers in real time via instant messages, chats, audio calls, and video conferences instead of having to schedule meetings or send emails. This ease of communication also helps save time, thereby enhancing team productivity.
- Improved project management: Effective communication is key to smooth project execution. Miscommunication or delay in communication can lead to potential crisis situations. Team communication software offers the tools required to coordinate efforts, connect in real time, and communicate about project challenges. It helps project members stay on the same page and have access to the latest information.
- Better work efficiency: Team communication software enables employees to work collaboratively. With real-time access to resources (such as files and documents) and the ability to discuss work via audio and video calls, employees can complete their tasks more quickly and efficiently.
Market trends to understand
Here are some key trends impacting the team collaboration software space:
- Shift toward smartphone-based collaboration: With businesses increasingly implementing bring-your-own-device (BYOD) policies, smartphones are becoming employees’ preferred method of communication. In line with this trend, team collaboration software vendors are working on improving the mobile experience for users by providing mobile apps with features such as integrated messaging, video calling and conferencing, and real-time notifications.
- Corporate social networking on the rise: Corporate social networking allows businesses to replicate the social networking experience for their employees to improve participation and engagement. With increasing emphasis on employee collaboration and engagement, corporate social networking is expected to become a key team communication software functionality in the near future.
- Augmented reality (AR) and virtual reality (VR) to replicate the physical meeting experience: Team communication software equipped with AR and VR capabilities combines the ease of online meetings with the physical experience of in-person meetings. It provides interactive virtual spaces where teams can connect and collaborate just like they would do in physical meetings.
Note: The application selected in this article is an example to show a feature in context and isn’t intended as an endorsement or recommendation. It has been obtained from sources believed to be reliable at the time of publication.