Easy to use, superior quality. Giving priority to voice quality when the connection is weak is a Lifesize strength.

Nothing to say! It is perfectly in line with what we were looking for. In my opinion, the mobile interface should be improved.

We have been doing business with Lifesize hardware and products for close to ten years. They have been responsive and willing to assist with any problems. Their sales team is flexible for individual company needs. I consider Lifesize a perfect size company for providing responsive competitive offerings, without being a red tape mess to deal with for software requests, billing, sales, etc.

It is very easy to use. You can tell someone is leading the development team that values "cutting friction points". Where one software has three pop ups to do the same task, Lifesize seems to complete it in one or two. They create this easy to use interface while keeping security in mind in the background. My users love the software.

It would be nice if it had some of the screen controlling features that other meeting software has.

We have used Lifesize for Virtual Visits for appointments with our physicians and some meetings. The app is not always user friendly for patients making it difficult to connect. However, you can add in other physicians or providers to a patient visit very easily.

Lifesize has the ability to add other licensed users to a meeting with ease. you can go to the directory click on a name and "ring" them up. Once they answer they can be easily added to an existing meeting.

Software can tend to be "glitchy". Logging on to a meeting can be a challenge at times with no clear explanation. The screen "shakes" and moves at times and background noise can be picked up on the audio.

Our overall experience with Lifesize is positive - we are able to utilize it for large company-wide meetings and are able to use it for one on one meetings (even while working from home). Our employees use this system daily and it works just great (even in 2020).

Lifesize is our current video-conferencing system. Employees are able to use it on a daily basis (if needed) and not only have access when in a conference room, but are able to have the app., and therefore able to either host or call into meetings from their phone. It's a very easy system to use, and sharing your screen (presenting) during a meeting is easy.

There isn't anything we don't like about this system. It has been a lifesaver during Covid, and all of our employees are able to use it with ease.

Overall, this service has been good for us to use. We have used it mainly for educational live videos.

There are a few functions that I really like about Lifesize. I like that you can download an app, or use a link to a webpage. Having the different options is good for users that we connect with so they can choose how to participate. If you're using it frequently the app is very useful and I find it much easier to use rather than the online platform. Creating a meeting, and a meeting link is very easy. I am able to quickly create it and send it out to those I want to participate. We are able to designate specific meeting "room numbers" for groups that consistently need a video conferencing option, for example board of directors. That meeting link and room number never changes, so that is helpful for consistency. I do like that you can share your presentation along with the live video of you. This has been great for us to offer education.

I have found the customer service to be less than helpful. It seems like too big of a corporation, or maybe outsourced help. Every time I contact them for help, it has never been resolved and their usual answer is "we need the person with the problem to contact us." We deal with people participating that are very busy and cannot take the time to call in to trouble shoot. I wish they could just give me the info to try to fix it on my own. We also seem to have had a few problems with participants not being able to hear the presentation, they are muted out for not apparent reason.

What I like most about the software is its ease of use. From the IT professional down to the more IT challenged users this software is easy to navigate, and anyone can use it.

In the past the biggest issue we have had with the software is its lack of functionality when there is a software version mismatch from host to participants. We experience both lack of audio or video until software is updated. This may have been resolved with the self updating cloud app though.

I am using Lifesize video conferencing in my office. It is very useful for making video conferencing with its user friendly features. The programme can be recorded for future use. Also it very easy to share with the network. The clarity of the audio and video is good. The presentations using PC and smart board could also be shared in the conference presentation.

It is easy for operation. Audio and video clarity is also good. It supports for multiple screen display.

Initial set up is very complicated. If it is needed to change the system location or if the settings are changed due to internal problems, it is very difficult to set up again as a user. The support is always needed for this kind of problem. Once the set up is made, as a user it is very easy to use. It needs a public IP for connecting the remote user. Hence, it is not suitable for individuals but for an institutions it is the best.

Overall experience with Lifesize has been good, and it has helped me carry on my work smoothly as it allows me to remotely interact with my colleagues.

Lifesize allows me easy video conferencing, with smooth connection. I have unhinged, and uninterrupted connection with other users, with whom I am able to share my screen, helping me in getting my work done remotely.

I would like to see a feature where multiple users can share screen at the same time.

I like Lifesize for its practical access, but I believe that the platform could offer more resources.

This is a good platform for video conferencing. I like it because it doesn't crash, the fluidity of the audio and video is good.

As a user participating in the broadcasts, I believe that we could have more resources on the screen, for example, to fix the administrator's video.

It's easy to set up meeting IDs so that users can connect via a URL, landline or the LF mobile app. It's also easy to add basic pass codes to meetings (for increased security).

Every once in a while I get an error stating that I can not connect when using the land line option. Also, I feel like they could do a better job of managing each connection, because sometime the quality goes very low.

Great video conferencing

LifeSize Cloud! Great quality video conferencing. Integration of all the units into one Console and being able to manage easily

More options on interface to customize. More user friendly interface on the HD phones. Smaller base units for storage purposes.

Easy to set up and use for quick meetings requiring screen sharing and multiple users

It is very easy to install and share the meeting links with other participants. The sounds quality is good and video is sufficient

The scheduling on the Outlook calendar is something to get used to. The video quality is not the best and the screen sharing can be a little slow on slower connections

Corporate wide travel went way down which is exactly what we were looking for in a product that has clean video and voice for a reasonable price.

The integration with the library of available conference rooms and users makes it very easy to use. the app for mobile devices works every time and still has full features for muting video and /or audio as needed.

"Needs" updates a little too frequently. Would be nice if they rolled out patches less frequently unless there is a security concern.

High quality video conferencing for a good price

The cloud app and its ease of access to use with external clients who don't have lifesize. It links well into invite/calendar/email.

Some staff find it difficult to use/understand the first time they want to create a meeting. Often after the camera/mic is setup for the first time, they have to log out and log back into the software before it works properly.

Lifesize does exactly what its supposed to do, which is impressive considering technology like video conferencing always seems so spotty. Its really easy to setup meetings and to dial/log in to them. The video and audio quality are great, too.

Not a lot to dislike. Would be nice if the cameras were a little more agile and could move around the room more.

Audio and video quality is great, there are no delays or drop offs. Ability to access it from the browser/web app is a bonus.

It's a bit painful to get it to work sometimes. Even using the browser version, I've had heaps of issues with logging in, it won't accept my login or password, I'd have to reset it many times and it still wouldn't work. This has happened at least 10 times in the past few months. I have had to reschedule meetings because I wasn't able to get it resolved in time through the support team.

Its very user friendly and easy to use! The HD cameras are great ! Our job site guys easy turn on the system , can make calls, can receive calls without having to read any manuals!

Would like more 3rd party integration. We use RingCentral and would like to be able to use that service with the Lifesize Hard ware.

We have used lifesize to successfully implement training across the US. It has been a useful way to expand our offerings and connect regions.

Occasionally connection issues and quality diminishes with high volume of users in a meeting.

Easy to use interface Great Mac and mobile clients Good integration with various hardware A/V options, great for conference room setups.

It can be a bit resource intensive at times, but otherwise no problems.

To describe it general, it is easy to use as well as setup and support. Supports lots of platform which make it flexible . The quality of video and sound acceptable, but sometimes it becomes very hard to understand

Easy to use and easy to setup. It has flexibility use almost every platform which has some benefits over other products.

It is expensive and video quality sometimes become really awful. Trial is limited so it could have some trial days and after that if all satisfied contract will be extended.

Our meetings are working out of three offices with Lifesize.

easy to use, quality is good for video chat, there is a mobile app also so the software is portable.

more controls for IT to make adjustments. Cost is another issue the cost of this setup was very expensive.

Pleasant and productive meetings

The setup is pretty straight-forward, lots of parts and cables to manage though. We have four offices in Europe, and finally we can have decent meetings. Both image and sound are perfect.

The onscreen menu's are somewhat awkward to use, I find them set in a strange order. We had trouble in one of our offices, due to a router setting - very cumbersome troubleshooting.

ease of use. quite intuitive and the fact it walks you thru the audio/video test before it lets you make the call

I don't like the fact it auto starts. By default, I'd prefer if auto start is disabled. It would be nice if it could auto install updates. wish there was a place to save extensions even for the people who use the free app.

The new features Lifesize has to offer has turned this software into an incredible collaboration tool that is perfect for our industry.

The quality of Lifesize is the first thing that stood out to our team. Seamless video calls have allowed for extremely professional internal and external video calls to clients no matter where they are in the world allowing our company to spend our valuable resources in other ways. Lifesize is changing the way we do business. The new features they offer have separated them from past competitors.

The Lifesize plug and play devices were a touch difficult to setup, but have worked flawless since setup.

Very useful for managing business since it allows to hold meetings at the same time with people located in different geographical groups. Improve productivity.

You have to be aware of the updates since eventually you have to update it which implies an investment in a technical staff that manages these maintenance services.