All HeyGen Reviews
1-25 of 277 Reviews
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Alan
Verified reviewer
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Stop hesitating
WOW! It is crazy what the future of AI and video gen looks like
PROSIf you upgrade to the finetuning tool there are endless possibilities. The ability to scale our business has just been accelerated.
CONSStaggered product offereing. Create based plans that either include fine tune or do not
Reason for choosing HeyGen
Functionality. The [sensitive content hidden] demonstrates his product right up front.
Kip
Graphic Design, 1 employee
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
Interesting an Unique
Fantastic interface that made it easy for me to move quickly.
PROSI was able to import a unique character and supply voice over for animation. The process was very quick and the interface was intuitive. To get started was just a few minutes because there was virtually no learning curve.
CONSWhen my video character was generated, his hat had a few glitches. I realize that this is not the fault of the HeyGen software, but a hallmark of AI in general. Not bad enough to put me off though.
Egon
Broadcast Media, 51-200 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed February 2024
Easy to use
I especially liked the ease of use (hence the title), the easiest of all gen AI tools I have used so far.
PROSHow easy every step, from onboarding, to uploading assets, to generatiing voice and video is. Integration with other voice services
CONSI think the price is OK for professional use, but for recreational use a little too high.
Reasons for switching to HeyGen
Easier to operate. More livelike video and integration of Elevenlabs voice.
Thiago
Verified reviewer
Marketing and Advertising, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
Scammers and disloyal to their customers
I love how their are disloyal to their customers. Really great how they mistreat you.
CONSFor me, they are scammers. If I could, I would give a 0 star rating... Look, this was the situation: First of all, I canceled my subscription inside the platform last month and they charged me again anyway, but it doesn't stop there. Into my account history I have paid for 4 months for a 15 minute credit. Actually, 3 monthly payments paid, with the exception of this one (march 2024) now that I'm asking for cancellation and refund. By my calculations (and by the calculation of anyone who knows how to add), this is the equivalent of 45 minutes of credits for video generation. My total video generation history was exactly 9 credits, equivalent to 9 minutes. Where the hell did the other 36 minutes go? Totally scammers
Brian
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed January 2024
Just started using the product
"We are still in the process of learning how to incorporate the product into our marketing strategy."
PROS"It's amazing that I have the ability to create an avatar of myself."
CONS"In order to ensure diversity and inclusivity in our platform, we need to prioritize the creation of additional senior models of color, especially black people avatars. This will not only enhance the representativeness of our platform but also provide a fair and inclusive experience to all users, regardless of their race, ethnicity or background."
Reason for choosing HeyGen
"The convenience and speed of implementation are crucial for the success of our marketing campaign project."
Cody
Real Estate, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
Mind Blowing
It's incredible to see how the AI learns the speech and mannerisms of our models. I love that they include an ethical consent requirement before creating the avatars.
CONSWhile the technology is super impressive, it does take some fine tuning with the script to get the avatar to sound natural.
Anton
Broadcast Media, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
HeyGen is one of those AI products that actually creates value.
The level of video outputs that you get. Those are the best Ai avatars on the market. So good some people wont even notice the difference from real videos. Saved a lot time
CONSI am not a big fan of the pricings. And I would love to have a bit more flexebility with the creation of Ai avatars.
Jarrod
E-Learning, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
HeyGen is great for professors!
HeyGen works very well. Easy to use, seamless, and astounding video quality.
CONSLow limit of free access. It would be nice to get more functionality out of the free trial.
Irving
Marketing and Advertising, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
You must try this product if you want to generate videos quality videos in minutes.
My overall experience has been incredible. Thank you for creating this solution for us.
PROSThe fact that I can create a video in minutes.
CONSI'm still learning to use the platform.
Sammy
Biotechnology, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
perfect for Video
how intuitive heygen its amazing, i created so many avatas
CONSthey have a prblem were voice clones dotn mathc with the video for now
Hellen
Verified reviewer
Accounting, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed March 2024
Useful and promising
HeyGen is very user friend and make good creations is very easy
CONSI think that avatar creation need a little improvement in eyes and tongue movements
Anonymous
1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Freakishly accurate
Good sound, not too robotic. Good video adaptation from photo.
CONSI found no cons so far. May be a bit pricey to pay for.
Greg
Broadcast Media, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
I freaking love it!
I'm in love. It allows me to create content I could never have created on my own. It allows me to reach people in places I could never have reached before. My only complaint is that I can't afford all the things I'd like to do with it.
PROSIt's fast. It's good at Avatar generation. It's good at voice generation. It exports quickly. It can be done simply.
CONSNot a great mobile experience yet. I'm sure it will be one day.
Reasons for switching to HeyGen
Ease of use and the cost just made it more reasonable.
Piscean
Graphic Design, 1 employee
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2024
HeyGen is Awesome!
Im excited to start a new project today!
PROSCreating my own avatar was so freaking awesome!
CONSA very small thing, working in desktop mode on my cell. But thats just a small thing. Other programs dont all you to use desktop mode, you have design on an actual desktop. HeyGen is a win.
Reasons for switching to HeyGen
HeyGen lets me do things that D-ID wouldn't, like working from my mobile.
José
Arts and Crafts, 1 employee
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2024
Very Usefull tool
it is a awesome app that help you to create a content for different social media
PROSi like the great creation of videos avatar
CONSthe price is very expensive to a regular user that no earn money from this
Reasons for switching to HeyGen
the other products only can make a artifical video and not using and avatar like hey gen
Jordi Canals Ventura
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
HeyGen is so cool!
The easy way to generate my own AI avatar.
CONSIt could be cheaper for educational goals.
Reasons for switching to HeyGen
I couldn't create my own avatar using a monthly plan.
Patrick
Government Relations, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed January 2024
Hey Gen review
Good most of my videos go thru without issue
PROSThe instant avatar saved me a lot of time
CONSIt's policy on political speech. Videos being rejected because of a possible statement about political parties is discriminatory and seems to violate the first ammendment
Reason for choosing HeyGen
I use both products one for shorts one for longer videos
Namat
Graphic Design, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Satisfaction in using the HeyGen platform
In essence, I really like using HeyGen, especially in terms of its use.
PROSIts use is very easy to put into practice.
CONSThe free credits are few and the package price is beyond my reach.
Reasons for switching to HeyGen
Because it is a bit expensive in the package offer.
Nur
Government Administration, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
AI Avatar generator
I'm very satisfied with HeyGen especially on the avatar AI generator, with very quality video.
PROSI'm using HeyGen to develop my slide presentation and I'm using the AI avatar generator, very easy to create my content, and select my country language.. and the avatar is very neutral. the pronunciation is very similar to my country's language
CONSwhen I'm editing the scripts, the language keeps changing to Indonesian instead of Malay, even if I delete one character, it keeps changing the country language. but it's not difficult to change back to my country's language.
Vitalii
Pharmaceuticals, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Heygen AI in Action: A Real-World Review
There is only the first experience, and it's great!
PROSThe opportunity to create your high-quality avatar (digital copy). The next great thing is a translation of video from one language to another. It is great as the voice in translated language is like in a peaker and voice is synchronized with mimics
CONSLimited to circle and square generation of own avatars from the photo
Zak
Music, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Fun AI video app that actually works!
Definitely an interesting experience overall, very easy to follow the UI and generate what I want.
PROSIt is incredible how far AI has come in such a short amount of time. With only 2 minutes of video and audio it has created a full avatar of myself and it really acts and sounds like me :)
CONSI wish that I had more of a chance to play around with it in the free version, giving me only enough credits for one video.
Bill
Online Media, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed February 2024
Super Fast and Easy to use with really greeat results.
This has made AI avatar generation a snap! I use it in almost all of my videos.
PROSI've used many AI APPs; HeyGen is by far (so far) the quickest and slickest. Rather than waste time trying to get something to work, it "just does." The results are amazing.
CONSEach time I go in I do stumble around a bit to find and use the "right icons."
John
Design, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
3
Reviewed February 2024
Very Promising so far!
again, it looks good so far! Looking to see what else it can do.
PROSI am enjoying what I see so far... still new to its use but very impressed at what I can do thus far.
CONSthe upgrade price was a little much for me and I would have loved to try the full avatar in the free version (at least for a small time to test it out
Alisson Henriques
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
An easy-to-use program
I'm testing several similar programs, but HeyGen really impressed me with its quality, speed and ease of use. I consider the program to be our official AI here at the company.
PROSEase of use, the program's layout is clean and very intuitive. It is well divided and easy to assimilate.
CONSCould give a greater number of credits for testing
seok ho
Wholesale, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Amazing program
1.Accurate motion expression up to the shape of the mouth 2.Similar tone 3.Ability to apply each language
CONS1.Expensive price 2.The pitch of the intonation is a bit awkward 3.It is difficult to record voice when learning (the volume is too low when shooting with a smartphone)