The pricing can be lower for smaller retailers to pick up this service.

By far, the best solution for web accessibility.

It was soooo easy to get in touch with someone, set up a demo and get the resources we needed to integrate ASAP. The demo was very helpful, as we were not sure how this compared to the competition.

The audit they provided made it so easy to see where we can improve, but it's so nice to have the AI fill in the gaps until we can make changes.

AccessiBe is really a great piece of software which lets me by make my WordPress site to comply with the ADA Requirements. It's an easy to install solution with a fair price.

Potential clients can be lost because of an inaccessible website or app. It's about doing the right thing in the long run, though.

Cost and ease of use and comunication with accessibe.

The ease of use with accessiBe is a game-changer.

I love the ease of installing the software with one line of code. That really helps anyone be able to do it on their own without additional cost.

Expensive and the interface on the implementation platform is a little confusing at times.

The product is really easy to use, great value.

You don't have to spend a lot of time, money, or effort getting your business to the greatest possible level of online accessibility, thanks to accessiBe.

The easiest software integration I've ever had. It was a quick and easy experience and adds so much value to our site.

Ease of use and easy to set up for my designer.

I didn't see any as of yet and will keep you updated if I do indeed come across anything that I don't like about accessiBe.

It is a tool that is easy to implement and has enormous potential for service.

It's a very easy to implement tool on a website and provides the necessary functionality to be compliant with high accessibility standards.

The audits are quite helpful, and the user interface is simple to navigate. We use AccessiBe since it ensures that your company users may access your website.

The WordPress plugin is really quick and easy to install. It works like a charm on my business website.

The software helps us to be compliant in a cost-effective way.

The ease of set up and the AI is sophisticated to address any non compliance on your shopify store.

We are a big company and this software helps us stay compliant in many different areas with its many different abilities. It's definitely a great tool.

I loved everything about this tool. It was easy to install into our app, it offered a lot of functionality and managing our compliance and pulling audits and reports was easy.

How hard it was to actually purchase. Confusing that we had to try the trial first and then able to buy.

It was extremely easy to install and it's a very well-thought-out product as it's very intuitive to use for website visitors.

Even though I am not so good at testing such tools, but my experience has been the best with accessiBe so far. Its AI-powered decisions make me use it more on other sites.

We had no difficulty integrating the software in and have been extremely please.

It is super easy to install! it is super easy to use and it has saved a lot of our customers from ADA Compliance lawsuits.

For a business site, it's necessary to make it compliance with every law of different countries. When it comes to people with disabilities, accessiBe works like a charm.

We love that this is a comprehensive solution for accessibility on our website.

From there, it's just a matter of what form my outreach takes. NPS is also slick, simple, intuitive, yet you can also customize and ensure a laser focus.

Super helpful information to provide to decision makers to show value.

I really like the way it seamlessly integrates with our applications.

Ability to make data driven decisions about which product features to invest in, which features to deprecate.

Setup for an Angular application was a little difficult.

Easy to use and navigate yourself - I've never had training and use it daily. Visually appealing, strong UI design.

I think the customer service is friendly and the conversations with the staff have been pleasant.

Visitor dashboards, robust functionality, user segments, and resource center are just a few of the things we love about Pendo. Additionally, their team is AWESOME and really easy to work with.

It is very easy to integrate and a non-technical person can easily administer the solution with visual tagging and the good UI.

If your application is built in odd ways (as ours is), it can be hard to get guides to deploy correctly. Pendo also has a pooled CS model, which can be frustrating.

I get great insight into customer usage of our software. It can be almost as granular as you would like.

They've helped us increase product adoption through improved communication methods, manage and analyze NPS, and track user behavior with greater specificity than we could previously.

We have apps so need better tool. And terrible biz practice trying to scam more money from customers.

Brilliant - after having a training session with our internal advocate for Pendo I found it extremely useful.

Inability in identifying abandonment. Inability to apply multiple tags across one or more features.

Setting up guides to work across multiple pages with distinct URLs is also quite painful, and could use something of an overhaul/UX redesign.

Pendo bridges a good gap for us in quickly learning how our users interact with our software - It helps us understand their needs better.

The guides are easy to set up and flexible too with lots of templates to help get you started quickly. Having worked in product management for over 25 years the discovery of Pendo was a godsend.

The ability to determine how clients are spending their time is helpful.

It is easy to use and helps executives start tracking the right metrics (instead of guessing at what is important).

Our customers love that these embedded guides prompt them through the actual processes they perform in the Bandwidth Dashboard. It’s like having an expert train you through every step.

This software is incredibly robust and easy to use.

Tagging each page was a boring task. Also it's weird how some data is extremely detailed and some other stuff is shown in a too simplicistic way.

Overall a great experience. Customer support is always there when you need them and the insight you gain from the data is invaluable.

The team has been great and it's been extremely useful with great, granular data.

NPS results cannot be adjusted, if someone mistakenly provides a detractor review there is no way to delete or adjust the number.

I love the flexibility of the product combined with the customer support and community that help inspire and create the in-app help I'm working on for my company.

Some parts of our application are not able to be set up for analytics - that is not Pendo's fault at all, but results in some missing pieces.

They are always their to help with issues, provide best practices and more.

US Dollar

accessiBe is a cloud-based solution designed to help businesses optimize websites to ensure compliance with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG). The platform includes artificial intelligence (AI)-enabled screen reader, which automatically scans, analyzes and recognizes images, tags, and other web elements to assist blind users with online browsing.


White-labelling capabilities in accessiBe allow enterprises to personalize the interface using custom images, colours, icons and more. The built-in contextual understanding feature lets organizations implement keyboard-only navigation functionality to help users with motor disabilities to navigate websites using tab, arrow and ESC keys. Additionally, the built-in glossary and live dictionary help people with cognitive disorders view meanings of slangs, phrases or abbreviation in real-time.


accessiBe supports integration with various websites including Magento, WordPress, WooCommerce, Shopify and more. Pricing includes monthly/annual billings and support is provided via email, FAQs and other online measures.



LongDescription

Real-Time Monitoring

For eCommerce

Content Management

Compliance Management

Data Security

AI/Machine Learning

For Sales Teams/Organizations

Multi-Language

Audit Management

Customizable Branding

Chatbot

Compliance Tracking

Machine Learning

Drag & Drop

Third-Party Integrations

Design Management

Content Scan

Website Accessibility Audits

Website Accessibility Tools

Personalized Accessibility Interface

Reporting/Analytics

Accessibility Statement Generator

Natural Language Processing

accessiBe is available on monthly or annual subscriptions, details of which are outlined below:
Standard - $49/month or $490/year
Large - $149/month or $1,490/year
Huge - $199/month or $1,990/year
Jumbo - $349/month or $3,490/year

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

accessiBe

In Person

Live Online

Documentation

Pendo is a product management solution that helps businesses in educational technology, healthcare and financial services streamline operations related to customer retention, user onboarding, product planning and more. It enables data analysts to track specific features and overall product usage across web and mobile applications.


Pendo allows team members to create and distribute surveys and polls to generate quantitative as well as qualitative insights into customer sentiments. The product roadmap module enables staff members to visualize product strategy and create plans based on multiple criteria, including features, timeline and segment. Additionally, it lets employees capture, prioritize and manage customer feature requests, facilitating product optimization and revenue generation processes.


Pendo offers integration with several third-party solutions, such as Algolia, Figma, HubSpot, Jira, Microsoft Teams, Slack, Salesforce and Tableau. Pricing is available on request and support is extended via live chat, documentation, FAQs phone and email.

Real-Time Analytics

Engagement Tracking

Cohort Analysis

Funnel Analysis

User Research Analysis

Leave Tracking

Surveys & Feedback

Employee Onboarding

Idea Management

Customizable Reports

Activity Tracking

Customer Segmentation

User Onboarding

Sentiment Analysis

Behavioral Analytics

Multiple Site Management

Site Search Tracking

Product Roadmapping

Event Tracking

Communication Management

NPS of Customers

Audience Targeting

Churn Management

Data Import/Export

User Journeys

Pulse Surveys

Customer Activity Tracking

Self Service Portal

Customer Experience Management

Self Service Tools

Heatmaps

Conversion Rate Optimization

Planning Tools

Orientation Workflow Management

Survey/Poll Management

Real-Time Data

Pageview Tracking

Performance Metrics

Training Management

Contextual Guidance

User Interaction Tracking

In-App Events Tracking

Time on Site Tracking

Workflow Management

Event Triggered Actions

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Customizable Questions

Knowledge Base Management

Retention Tracking

Data Visualization

Visitor Tracking

Chat/Messaging

Customizable Templates

Conversion Tracking

For Mobile

Revenue Tracking

For Websites

Behavior Tracking

Goal Setting/Tracking

Usage Tracking/Analytics

In-App Training

Monitoring

Prioritization

Trend Analysis

Feedback Management

Product Data Management

Search/Filter

Electronic Forms

Gantt/Timeline View

Requirements Management

Customer History

A/B Testing

Deadline Management

Launch Management

Milestone Tracking

Employee Management

Website Analytics

Multi-Channel Marketing

HR Management

User Management

Personalization

Asynchronous Learning

Status Tracking

Release Planning

Text Analysis

Self-paced Learning

Project Templates

Access Controls/Permissions

Data Storage Management

Free with up to 1,000 monthly active users. Each Pendo Free subscription includes: one web, one Android, and one iOS application key, no-code analytics and in-app guides, and full access to the Pendo community and resource center. 
For greater than 1,000 monthly users contact Pendo for a custom pricing plan.

accessiBe vs Pendo

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