The only downside is you don't get to submit a review every day sometimes it can be days till you are offered the next review.

User testing with userlytics.com has been easy and straightforward. I can train our freelance analysts on it quickly too.

Heat-maps and click rates would be very useful to incorporate, along with data on how many participants fail certain parts of the screener to identify where the drop off rates are.

I have to say I have never felt more supported by the customer support team than here. Quick and helpful responses, tons of valuable feedback.

Userlytics has been great in putting us in the shoes of users and also for validating our research tools.

The study validated the site was a positive user experience but also provided invaluable insights and recommendations for actionable improvement areas.

It was powerful to see the users faces as they did the test and the results of the test were helpful for my team.

Requesting more credits is very quick. Our account manager [SENSITIVE CONTENT] is excellent, always accommodating and helpful.

The tool itself works well and is extremely easy to use, the testers are reliable, the tests are done within 2 days, your customer feedback is listened to.

Thank you to the entire Userlytics team for making it so easy to test, to use and for having the best support. You are changing the game.

Userlytics is great for cost effective user testing.

Really like the visual charts of responses, which I'm able to copy and paste in my presentation, great quality of video/audio recordings, and the overall layout of the platform.

It's a winner tool and, by using it, we've identified  UX problems and found ways to test new solutions.

There are a few features that I found missing, granted they could be there and I couldn't find them.

They are true partners and go above and beyond to ensure your study is successful.

Using Userlytics as a remote, evaluative testing service for a startup (think cost constrained).

Setting up a test is easy and the 2 preview options are very useful and effective. For participants, joining a test session was easy.

I thought the preview experience also was better than user testing to experience the test myself. I also found that their support team was extremely responsive when I needed help with my credits.

I also appreciate that they offer a wide variety of test types. Putting together a test on this site is quite easy, and I love their preview function.

By kickstarting our user research practice with Userlytics, I was able to provide insightful, rich stories to our clients that is also budget friendly.

I evaluated several different options from different vendors in terms of costs, features, technical reliability, stability and userlytics was a good, basic option.

Their video editing function is great for showing highlight reels to clients and colleagues. Their customer service is fantastic.

Aside from the user-friendly and efficient platform, the customer service team is 10 stars out of 5. They are always willing to help me set anything up in such a timely manner - and so nice.

It is easy to recruit very specific participants, and you can now do live testing as well as recorded.

Their global panel and quality of participants is impressive and I have never had the same participant twice.

They have made sure I have gotten quality testers which in turn has provided quality research. Their pricing, ease of use, customer service, and quality of testers/panels can't be beat.

It's hard to scale top to bottom and the questions can get lost. Also putting a star or indicator for when a task/scenerio/metric has a URL link attached.

Userlytics is a good value for money, remote testing solution but limited.

The support from the Userlytics team is great, always on hand to answer any questions and ensure the project runs smoothly.

Userlytics has all or almost all the features that other expensive, long-time established competitors offer and is more affordable and has dedicated customer support.

While Userlytics filled with tons of great features, it is very easy and intuitive to use.

Great 👍 helpful team, huge candidate pool, fast responses, variety of options to conduct research.

We mainly run it for unmoderated or moderated user tests. The availability to high quality participants was great, even for profiles that are difficult to find.

The pricing structure is straightforward and very reasonable. I like the fact you can purchase credits as needed.

Many of my known users who are new got nothing since they have joined. It's very outdated and conservative also its interface is very dull and very unappealing to clients too.

Many say it's easy to use but hold on. You won't get any tests and that's frustrating, what's even more frustrating is that the App doesn't record the test properly  and some surveys don't work.

In general, the credit system is overly complicated and my #1 pain point.

Not mentioning the overheads and paperwork we avoid as a result of not conducting them ourselves.

You can start really easy and you can check the results easy. The customer support is also good and they are willing to help.

It is good value for money. It has an API out so you can push the data into other tools for more detailed analysis.

How can we then achieve the best outcome be it traffic or sales from the best possible path.

Some of the features in their reporting don't work very well, ie reports with old data and bad graphs for data over time. Seems to have more negative affects on site speed than other platforms.

Its sometimes tough to tell which account I'm in. There are no visuals  outside the grey box to let me know what account I'm in.

It integrates well with many services, the most important for me are MixPanel and Google Analytics. I haven't tried many other A/B testing tools, but I'm very pleased with VWO.

VWO is by far the best to run tests in AND the data they provide is insightful and actionable, which always makes me and the client happy.

Occasionally alerts and warning were confusing to the user.

I am using this tool for last 3 years and have very good feedback on this. It's easy to use and help us to increase the conversion.

Additionally, it is great that you can segment traffic very thoroughly throughout all the heatmaps, visitor recordings, and A/B tests.

Most bê a good experiencie. Thanks to agree a good experiencie.

Customer service does not take accountability. There are no notifications in the software that features or data will eb lost.

It is an excellent tool to perform testing of websites and optimize them, easy to use and very user friendly.

For the most part, customer support was was helpful when needed. My only real issue is the way Google Anlytics and VWO sync up.

I like the interface and it does help us gain some useful information about the way people are interacting with the websites we design.

I liked the dashboard and the overall ease of use of getting my tests started. I also love the fact that you can do a split test and see the differences side-by-side.

The BEST part about VWO is how quickly their Customer Service team responds on chat. I can get really quick feedback on an experiment I was planning to launch that same day.

Very easy to use and suitable for any technical skill level.

The tool is very easy to setup and deploy. Sadly, their new pricing model doesn't make it affordable for everybody.

Their editor is also very powerful and their support was always quick to response and was really helpful.

I really like how the reports can easy be shared with the clients and represent the data well.

Powerful optimisation with great value for money.

It can make your website more slow, but not too much to worry about.

They are always available and very eager to help. They have a great chat response rate.

Set up is simple, paste code on the website and you are good to start testing. You can set up hypothesis and test them with an A/B, multivariate or split URL test and evaluate the results.

I like the ability to utilize this software in order to show our clients the interactions on their website.

I appreciate their accessible pricing options.

Data tracking often doesn't match up with other sources. The VWO stats can be misleading.

US Dollar

Userlytics is a cloud-based remote user testing and research platform, which helps businesses gain insights into user's journey by recording screen of test participants as they interact with websites, web or mobile applications, prototypes, or competitor's site. Features include picture-in-picture recording, hyperlinked annotations, device targeting, card sorting, tree testing and automated transcriptions.


Administrators can define test goals and demographic filters such as country, gender, age, or technology profile or add custom screener questions and qualify target users based on answers. Supervisors can create different tasks for participants and their performance through time on task, success/failure questions, SUS, NPS and more. Userlytics includes a live conversation feature, which lets hosts conduct test sessions, schedule call with participants and invite multiple viewers to the test.  


Userlytics comes with mobile applications for Android and iOS. It is available on monthly subscriptions and support is extended via documentation, email and phone. 



LongDescription

Commenting/Notes

Real Time Analytics

Engagement Tracking

User Research Analysis

Customizable Categories

Prototype Creation

Usability Testing

Customizable Fields

Collaboration Tools

User Journeys

Assessment Management

Customer Experience Management

Multi-Channel Data Collection

Survey/Poll Management

Unmoderated Testing

Question Library

Video Support

Visual Analytics

Customizable Questions

Demographic Data

For Mobile

Dashboard

For Websites

Reporting/Analytics

Customizable Forms

Screen Activity Recording

Negative Feedback Management

Third-Party Integrations

Software Testing Management

Design Management

AB Testing

User Management

Multi-Language

Surveys & Feedback

Text Analysis

Sentiment Analysis

NPS Survey Structure

Predictive Analytics

Customizable Branding

Drag & Drop

Tagging

Data Visualization

Search/Filter

Single Sign On

Video recording/Transcriptions

Audience Targeting

Conversion Rate Optimization

Real Time Data

Performance Metrics

Annotations

Benchmarking

Activity Dashboard

Reporting & Statistics

Geotargeting

Moderated Usability Testing

Quantitative Metrics

Custom project – $99 per participant
Enterprise – $69 per participant
Limitless - $69,000 unlimited participants & concurrent studies

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Userlytics

Live Online

Webinars

Documentation

Videos

VWO Testing helps businesses design, deploy and manage custom tests for websites and mobile/web applications. The platform enables organizations to create A/B, split and multivariate tests to run surveys and analyze customer experience, engagement level, revenue, conversion rate and other factors via a unified portal.


VWO Testing includes a visual editor, which allows testers to modify headlines, CTAs, images, fonts, background colour, layouts and other elements, create multiple versions of a webpage and resize, drag or hide options. Features include Single Sign-On (SSO) authentication, behavioral and IP-based targeting, campaign scheduling, multi-segment comparisons, API access, and more. Additionally, administrators can modify codes in HTML, CSS or JavaScripts using the built-in code editor.


VWO Testing lets users gain insights into new/returning visitors, traffic, browsers, and other metrics via statistics, analytics and reports. Pricing includes monthly subscriptions and support is extended via phone, email and other online measures.



Funnel Analysis

Test Scheduling

Visual Editor

Experience Management

Performance Management

Customizable Reports

Content Analytics

Sales Trend Analysis

Data Import/Export

Campaign Segmentation

Quantitative Analysis

Heatmaps

Statistical Analysis

Performance Testing

Pageview Tracking

Qualitative Comparative Analysis

Behavioral Targeting

User Interaction Tracking

Web Traffic Reporting

Landing Pages/Web Forms

Contextual Targeting

Visitor Tracking

Customizable Templates

WYSIWYG Editor

Conversion Tracking

Behavior Tracking

Goal Setting/Tracking

Split Testing

Widgets

Campaign Analytics

Abandoned Cart Saver

Multivariate Testing

Website Analytics

Monitoring

Pricing begins from $199 per month for 10000 users.

Userlytics vs VWO Testing

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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