Though it was affordable, I probably lost business as a result in the final analysis.

They also raise the price of it without informing you. I had to go through 4 people to cancel my account.

Also, at times it takes a long time to log in and it can be frustrating if you need to access the app quickly.

So let this review be your warning. The low price comes with a massive.

To say that the invoices are confusing would be a gross understatement.

We had problems with the app crashing mid-call. For awhile it would happen at the same time stamp for every call.

Dont need any hardware for this system and can use it anywhere. Has built in fax and sms capability and contact management, like the online portal for sms messaging very good and quick.

Customer service was great, good features and functionality, room for customizations, can keep personal phone number private.

That it was very affordable and that it was HIPAA compliant. The app was relatively easy to navigate as well.

It's HIPAA compliant with a signed BAA. Voice quality is excellent.

State of the art PBX was highly customizable and made our business sound like a fortune 500 company.

Most functionality is available but it can be very difficult to navigate. They could use a big UX cleanup across most of their website.

Good product, not super great. Ended up switching to something that fit my needs better.

IP phone system for on-the-go small business owners - great features that can make you look like a full-fledged company. Prices are competitive, too.

I am not sure exactly how it works with Ring Central for all our companies, which makes it hard for me to sort out my bills.

Given the affordability of the phone plan, I've decided I can live with the bugs, but they're still a pain.

15 years of great experience with phone. Com It is easy to use, it has a flexibility for work that improves business performance.

Overall my experience is positive. It's easy to set up and use.

There customer service is really good, answered quickly, no holding on line and they answered my questions and helped with using my recorded message as my first answer greeting.

I absolutely loved it except that it doesn't have a google chrome extention which made click-to-call- difficult for me.

AMAZING customer service/support. Easy configuration and sensible flow/interface.

Easy to set-up, easy to use. Great Business Phone System.

I like that it's scalable as my business grows and I can put a high-quality Polycom SIP phone right in my home office. The Android app is also useful if I want to make calls from that number remotely.

I like that the interface is simple to understand and is easy to integrate onto my phone without confusion.

Billing nightmare and missing critical Self-Help solutions/support.

I appreciate the versatility that phone.com has to offer when it comes to how you want to handle calls.

Great software when ready to upgrade from all the free apps.

I cant say enough great things. We love how it is over the internet so our phone service can go anywhere.

Routing calls or forwarding directly to a number and not through an extension will incur per minute charges over the basic minimums.

When you contact customer support, there is no urgency for them to assist you and never return your phone calls or emails. This is highly unprofessional as a business.

Terrible user interface. No way to resend a fax through the dashboard.

Although the website is very useful, it is somewhat outdated and thus difficult to navigate at first. Some settings are difficult to find and are not intuitive at all.

Powerful Cloud Based Phone System at the right price.

Overall, a great phone system. Just began using it and very happy.

Customer support simply doesn't seem to care a single bit about the massive inconvenience to our business that this porting delay has caused our business.

Phone.com was the best choice for my lastest company. They have great prices, excellent support and all the features that I need for my business.

Overall a great experience with Skype, have been using it for more than 7 years now. Easy to connect, voice and video call quality is great provided a good internet connection.

Sadly my overall experience with Skype was not good.

Almost everybody is familiar with the software, so it's easy to introduce in a company setting. It's a great platform for team communication (chats and video conferencing).

It is quite easy to search for people and also tremendously practical for making a call abroad.

It's very helpfull when studying with mates: We can share screen and communicate, which helps to explain and share ideas more easily, like we are studying together at the same room.

The least I dislike about this app is that if you try to send other people request to make a lot of friends  then they block your account which is so disgusting.

Not user friendly enough, application is often loaded with unnecessary features that makes it unprofessional and slow to use.

Overall, Skype is a good product to have as an individual or as a business.

What I really like about Skype is the ease of use of the app, everything you need is accessible and functional.

The majority of people now use Zoom, so it is hard to find someone who still uses it. Therefore, unless you have regular contact on the platform, you may not use it.

Sadly, I can't count how many times meetings were interrupted or dropped, or faced with technical challenges. It was usually quite frustrating for all parties involved in the meeting.

It is easy to use and the option to phone call is usefull.

It is really a user friendly product, which a simple interface and quick messaging feature. Video and audio quality are also good.

We love how easy Skype is to use. It makes meetings a breeze.

Connectivity (FREEZES) Issues. Lack of new features, it's been the same for years.

It is also convenient to integrate other applications to Skype. Skype also works very well on my laptop as well as my mobile phone and the audio/video during calls is high quality.

Best product for securely messaging and set up instant meetings in an organisation.

Overall I have  the best experience while using this app. It is a one of a kind I wouldnt  not trade it for any other app.

Love it and use it whenever i can to talk with people and maybe potential customers and find business contacts for assistance.

I liked how easy it was for me to use and navigate the software.

What I like most about Skype is the UI and the fact that it's user friendly. Messaging for business and sending/accessing files is super easy.

Screen share feature is amazing and completely free of cost. It is a simple and amazing software.

There have been times when I have not received a call even though the caller was calling. New group call feature which doesn't auto ring is annoying as well.

For both personal and business reasons, Skype is a terrific way to connect quickly and effortlessly.

I love that I can easily call people and receive calls. I personally find the screenshare option remarkably useful, espeically when I have to hold presentations or teaching online.

Skype used to be a mainstay in my field (ancient history) because of its ability to connect international scholars cheaply and easily. It was mostly stable, fairly easy to use, and low-fuss.

There was a time in the past when it worked well enough and there weren't many other options. However, I believe there are now many better options out there for your time, money, and security.

So immediately they accept the request you can speak in your language and they  will hear in their language and that makes a good and easy conversation with them.

Great tool for chatting, conferance and video calling. User-interface is very good.

Skype is the undisputed leader in instant messaging for small businesses. It has a fast chat interface and is best for small conversations and planned meetings with stable screen sharing features.

There is not much I do not like, but the lack of support of break-out rooms is something I have noticed and missed on occasion, though a minor gripe.

The one thing It makes me not like the software that much is the lagging and freezing problem.

Skype's OneDrive integration enables you to share files one-by-one or in bulk over Skype. Any content from your computer or phone can be shared with your colleagues if video meetings are not enough.

I like that this software is free, simple, and easy to set up. It does not require a lot of knowledge and the format and design is clear.

US Dollar

Phone.com is a cloud-based PBX business phone solution that caters to small businesses in industries such as retail, technology, services, lifestyle, health and education. It offers users SIP trunking service together with PBX service for a single-provider VoIP solution. The solution also includes applications such as call queuing, conferencing and call recording.


Phone.com's Communicator softphone application allows businesses to use desktops based on Mac OS or Microsoft Windows as PBX extensions. The application supports both voice and video calling and enables users to manage and modify their call settings. Users can also install the Phone.com mobile app to access PBX features and dial out from their Phone.com numbers using mobile devices. The mobile app is compatible with Android, iOS and BlackBerry devices.


Additionally, Phone.com features dial-by-name directory, HIPAA compliance, E911 dialing and bulk number porting. Services are offered on a monthly subscription basis that includes support via phone, email and online livechat.



LongDescription

Call Transfer

Softphone

Meeting Management

Video Chat

Employee Directory

IVR/Voice Recognition

Call Recording

Call Logging

Collaboration Tools

Call Center Management

Presentation Streaming

Private Chat

VoIP

Call Routing

Call Queues

Recording

Contact Management

VoIP Connection

Audio Calls

HD Audio/Video

Screen Sharing

Mobile Access

Call Scheduling

Voicemail Transcription

Virtual Call Center

Host Controls

Unified Communications

Call Conferencing

Caller ID

Call Screening

Audio/Video Recording

File Sharing

Alerts/Notifications

Real-Time Chat

Two Way Audio & Video

Electronic Hand Raising

Reporting/Analytics

Automatic Transcription

Remote Access/Control

Video Conferencing

Purchasing & Receiving

Call Monitoring

SIP Trunking

International Calling

Virtual Voicemail

Custom Greetings/Messages

Automated Attendant

Online Voice Transmission

Our $9.99/month base plan includes 100 minutes, all 40+ features, toll-free or local phone number and 24x7 U.S. Support.  No extra charges for toll-free minutes.

Two options for additional minutes:
1.  Pay-Per-Minute above 100 minutes as low as 2.5¢
2.  Unlimited Extensions as low as $19.99/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

Phone.com

Live Online

Webinars

Documentation

Videos

Skype is a VoIP solution by Microsoft that allows users to make phone calls, host or join video conferences, and send and receive instant messages in one-on-one or group chats. The software is preinstalled on many Windows systems, and is free for basic use, with additional charges for calling local or national phone numbers. Skype is aimed at individuals and only offers basic functions for business users.

Skype offers a range of functionality in addition to VoIP telephony to Skype users, cellphones, and landlines. Users can exchange messages and send files to their contacts, and host conferences with or without video streams, with up to 50 participants. Skype also provides screen sharing capabilities, a customizable interface, and the ability to import contacts into an address book. An appointment scheduler allows meetings to be time-limited and participants can be invited to meetings via phone, email, or link sharing. Additionally, Skype's integrated translation software can broadcast live conversations in other languages, translating full sentences and presenting these as subtitles.


Phone.com vs Skype

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