All ParqEx Reviews
1-14 of 14 Reviews
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Lisa
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Parking Structure Use
We use the ParqEx app for our mixed use building tenants. We are able to provide guest parking within our parking structure. ParqEx provided handouts we provide to our tenants. Also whenever I have a question they are always very prompt in returning emails or phone calls.
PROSFind the app easy to use. I constantly have issues with the MKE parking app but not with ParqEx.
CONSThe address for the parking structure is different from our building address. This can sometimes confuse our tenants.
Vendor Response
Lisa, thank you for your continued support. We're pleased you have experienced such success with our parking solutions.
Replied February 2021
Ellen
Sports, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2021
Parqex for owners
I love it and will continue to use it to leasing parking spots
PROSThis has been an amazing tool for continuously lease my parking spot. I rarely have a dip in sales and the price is adjustable in real time
CONSIt can be a bit confusing in navigation for owners dashboard to get to what you needs. Additionally, the experience on mobile is very different than desktop
Reason for choosing ParqEx
Easy to lease
Vendor Response
Ellen, thank you for your review and your continued use of our services! We're happy you're happy with ParqEx.
Replied February 2021
Nellie
Law Practice, 5,001-10,000 employees
Used less than 12 months
OVERALL RATING:
3
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2021
ParqEx
Customer service was always very helpful as quick to answer any questions, the functionality of the app was ok. Lastly, does not seem there are a lot of users yet as renters were hard to come across.
PROSThe ParqEx app was helpful to find short-term parking renters, but not so much for long-term renters. It was easier to find someone within my building than through the app.
CONSPayment was not immediate. Renters were hard to come by, also wish there was an options to do both short-term and long term renting.
Vendor Response
Nellie, we thank you for your business. We're always looking for ways to improve. If you have any questions, our customer service team is always willing to help!
Replied February 2021
Allison
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Love this amenity to our building!
Great!
PROSThe convenience and how it takes the management of the system out of our hands for the most part.
CONSDo not have any cons at this time. We will communicate with our rep if we have any questions or things to add.
Vendor Response
Thank you, Allison! We're happy you enjoy our parking solutions.
Replied February 2021
Nakul
Insurance, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed January 2021
Nice application to rent the parking spaces
Overall, I was very satisfied with the application and the support team was also very responsive.
PROSIt was easy to post and interact with customers.
CONSAlthough, it provides enough information to book/offer parking space. It would nice to see a graph of parking rates observed typically in a particular area just to see of you are offering too cheap based on the timing of the month. In Midwest for certain regions, it is difficult to rent out if you have an open space for such scenarios you can use this information.
Vendor Response
Thank you, Nakul. We're happy to hear you've found our application easy to use. Thank you for your suggestions on ways to improve.
Replied February 2021
Michael
Printing, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Great aplications
Very great people and supportave
PROShands free, no longer have to manually open doors and to control the people.
CONSevery complicated to set up but you guys did it so easier.
Vendor Response
Thanks, Michael! Touchless is certainly a favorite feature.
Replied February 2021
Jerry
Financial Services, 201-500 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed February 2021
review of a rentor
I think parqex takes too much I commissions and I am thinking about leaving
PROSEasy to set up although there were some bugs with posting multiple pictures
CONSSoftware is ok but I don’t use it often other than the setup
Reason for choosing ParqEx
They had the market I was looking for
Reasons for switching to ParqEx
They stopped their service
Vendor Response
Jerry, we appreciate your business! We hope we can continue to work together.
Replied February 2021
RICK
Real Estate, 1,001-5,000 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Carefree way to rent your parking spot
Good user experience on the Website... very responsive customer service in a day and age when customer service tends to be bad or lacking
PROSI was trying to rent my spot out on websites and flyers in my building. No takers. Started ParEx.. rented it in 10 days. I had a problem getting paid the first time.. called into ParqEx.... Excellent responsive customer Service... they even followed up with me to make sure all was well. I would recommend for hassle free renting of your spot
CONSother than getting paid the first time....No... I had a good experience.
Vendor Response
Thanks, Rick! Happy we were able to rent your spot and quickly resolve your issue.
Replied February 2021
Colleen
Real Estate, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Takes a minute to get the hang of things ... but then almost effortless
Once you know he software and what features you need, it is a smooth program
CONSthe initial "figuring out" stage gets a bit dicey - but the team is there to help figure it out quickly enough that it really wasnt a concern!
Vendor Response
Thank you, Colleen! We're happy to hear you've had a smooth experience with our app.
Replied February 2021
Jennifer
Hospital & Health Care, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed February 2021
Easy to use!
This app was very easy to use and to easy to communicate with renters in the app. Payment also disbursed quickly.
CONSThe feature for posting the listings could be improved.
Vendor Response
Thank you, Jennifer! We take pride in the simplicity of our app and are always looking for ways to improve.
Replied February 2021
Marco
Real Estate, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
ParqEx for residential building
Honestly, if it wasn't for the changes in Cook county, we most likely would not have gotten rid of ParqEx.
PROSAlternate source of income for the property.
CONSNothing comes to mind. Why is there a minimum on characters that must be used to leave a comment??
Vendor Response
Marco, thank you for your review. We're happy you had a positive experience with us!
Replied June 2021
Ian
Program Development, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Simple Platform for rentals
This software platform is easy to use in-browser.
CONSThe account details were sometimes a little confusing to administrate.
Vendor Response
Thanks, Ian!
Replied February 2021
Michael
Facilities Services, 2-10 employees
Used less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed February 2021
too expensive not enough people use this
it was average nothing really new even the survey is hard to use
CONS30% off the top is organized crime rate should be much cheaper for company that does nothing
Vendor Response
Michael, we're sorry you haven't had a good experience. If you have any concerns, please reach out, and we can talk through any issues! Thank you.
Replied February 2021
Sonja
Food Production, 11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
ParqEx Review
I really like it and its overall ease of use makes the glitches irrelevant.
PROSI really like this app. It makes parking within my building (going in and out) super easy and convenient to my busy lifestyle.
CONSI think there could be more updates, sometimes the app glitches and forces me to close it out for it to function properly.
Vendor Response
Sonja, thank you for your review! We're happy you find our app convenient. As always, be sure to stay up to date with our newest app updates. We're always tweaking things on our end to make the user experience better!
Replied May 2021