Showing 1-20 of 38 products
Proxyclick is a cloud-based visitor management solution suitable for small, midsize and large enterprises. Key features of Proxyclick include visitor registration, instant pictures, badge printing, instant notifications and reporting. Proxyclick... Read more
Qminder is a cloud-based queue management system designed to help businesses of all sizes manage waiting rooms, customer engagement, workflows and follow-ups across multiple locations. The platform enables organizations to manage waiting... Read more
Lobbipad is a cloud-based visitor management software that helps manage all processes related to visitors, from check-in as per regulatory compliance for guests and employees, to departure from office premises. The centralized platform... Read more
Vizito is a cloud-based visitor management application suitable for small, midsize and large enterprises across all industries. Core features include visitor registration, automatic notifications, digital signature collection and photo... Read more
Vizitor is a cloud-based visitor management solution which caters to businesses such as salons, offices, universities, hotels, airports and hospitals. The solution is accessible with Android and iOS devices. Key features enable users... Read more
Sine is a cloud-based visitor management solution that serves small, midsize and large businesses. It's suitable for a variety of industries including construction, schools, hospitals, offices and property managers. Key features of... Read more
Envoy is a cloud-based visitor management and registration solution that serves small and medium businesses across various industries. It is compatible with iPads running iOS 8 or later versions. Core features include visitor registration,... Read more
SwipedOn is a cloud-based visitor management solution suitable for businesses of all sizes across a wide range of industries. It is equally suitable for nonprofits, schools and public administration. The SwipedOn iPad app allows... Read more
The Receptionist for iPad is a cloud-based visitor management solution that serves businesses of all sizes across all industries. The primary features of The Receptionist are visitor logs, visitor badges, visitor notifications (via... Read more
Traction Guest is a cloud-based visitor management solution for businesses of all sizes and industries. It enables users to manage visitor information, administration processes and on-premise security at workplaces and events. Core... Read more
iLobby is a cloud-based visitor management solution that is suitable for businesses of all sizes in manufacturing, education and government sectors. The key features of the solution include visitor registration, notifications, legal... Read more
Teamgo Visitor Management is a cloud-based solution suitable for businesses of all sizes. It is appropriate for all industries and serves clients globally. Core features include front desk reception, badge printing, automatic notifications,... Read more
Gate Sentry is a cloud-based visitor management solution designed to help residential properties, security agencies and enterprises monitor check-ins in real-time and create visitor lists. Features include remote access, passcodes,... Read more
Sign In App is a smart visitor management solution helping businesses and schools keep track of their visitors and staff. As visitors and staff sign in, their details are automatically stored in your secure online portal which provides... Read more
Greetly is a cloud-based visitor management solution that helps users automate the data collection process for offices. It allows visitors to input the reason for their visit using a moble or desktop device, as well as photos, digital... Read more
WhosOnLocation is a cloud-based visitor management solution suitable for small, midsize and large enterprises. It's suitable for a variety of industries including schools, offices, government, manufacturing and construction. Key features... Read more
VisitUs Reception is a cloud-based visitor management solution for businesses across various industries such as mining and construction, event management, schools and theme parks. Key features allow users to automate notifications,... Read more
Veristream offers a cloud-based visitor management software, BreezN, which allows you to track and monitor all of your visitors and vendors. They cater to businesses of all sizes, across various industries, including enterprise companies... Read more
LobbyConnect is a cloud-based visitor management application that caters to small, midsize and large enterprises across all industries. The key features include visitor registration, digital document signing, badge printing, user notifications... Read more
ALICE Receptionist is a cloud-based and on-premise visitor management solution suitable for small, midsize, and large businesses across various industries. The key features of the solution are visitor registration, motion detection,... Read more
Building security is critical for any organization, especially when visitor access to company facilities is necessary for meetings or events.
Similar to software that manages reservations for hospitality, a visitor management system (VMS) helps manage and track visitors, allows selective access to buildings and improves the overall visitor experience.
This buyer’s guide is intended to help those seeking a VMS. We’ll cover:
What Is a Visitor Management System?
A VMS helps manage the flow of visitors into a company’s facilities or other locations. As visitors arrive, they can use a kiosk loaded with a VMS to self-register for a meeting or event. Visitor identification, such as a photo ID or business card, can also be scanned and checked against a watch list to increase security. Additionally, administrative personnel can use the solution to manage assets, such as keys and access cards assigned to visitors. Each item can be individually tagged to mitigate the risk of loss or theft.
Once the system clears a person for entry, they can print a customized name tag or visitor badge that will allow them access to any area the company determines.
The system can also notify an employee that their guest has arrived and offer the guest directions to a meeting room or display a directory. In the case of emergency evacuations, security supervisors and floor wardens can sign people out of the building premises securely using an electronic verification process.
Over time, visitor data can be collected for return visits and reporting purposes.
Common Features of a Visitor Management System
Features vary among top VMS software platforms, but the following features are most common:
|Visitor screening||A VMS screens visitors against local or online watch lists. Schools and day cares often use a VMS to prevent entry or alert security officials if a registered sex offender attempts to enter.|
|Preregistration||VMS users can enable pre-registration, which emails guests ahead of their visit. These emails can include dates, times, directions, parking information and other details that help visitors get to their meetings quickly.|
|Self check-in||Guests can self-register by using a tablet kiosk or smartphone as they enter the building. These visitor-facing interfaces can be customized with company logos or special instructions.|
|ID scanning and badging||Instead of entering information with a keypad, visitors can scan their business card or other photo identification to check in. A VMS can instantly print a name tag to give guests access to their intended destination in a building.|
|Electronic documents||A company can ask visitors to digitally sign documents when checking in, such as a non-disclosure agreement to protect sensitive corporate information.|
|Visitor tracking and reporting||The system can retain information about each person, such as arrival and departure time, duration of visit and more. This data is useful for determining the location of a visitor or generating reports on attendance, for example.|
|Notifications||After a visitor checks in, the system can notify the employee they are scheduled to meet with, so meetings can start on time.|
|Embedded database||A VMS comes integrated with an embedded database where all data is stored locally. This eliminates the need of any connections with third-party database systems or setting up preregistration tools, as visitor information is stored by the system.|
What Type of Buyer Are You?
Your industry determines the features and extras that can be useful for your organization. A variety of industries may use a VMS to increase security and efficiency in their facilities, such as:
K-12 education. Primary school VMS users can benefit from ID cards customized with the school’s logo for faculty and name badges for students. This helps increase transparency among students and faculty and prevent entry for those who have no official business at the school.
University campus. Campus security is a top priority. Using a VMS, higher education campuses can maintain secure facilities with access control so that only professors and administrators are allowed into sensitive areas.
Corporate and government. Companies and government organizations can keep data and hardware secure with access control, as well as improve the visitor experience for nonemployees by providing directions and other information to help them reach their meetings on time.
A VMS often requires the use of extra hardware and other accessories so visitors can check in, print name tags and gain access to buildings. These can include:
Kiosk computers. A receptionist can greet visitors and use a VMS to check them in. However, for companies or organizations with a high volume of guests, events and meetings, setting up a kiosk for self check in can speed up the check-in process.
Printers. Guests can be identified visually with customized name tags printed on a specialized printer, located either behind the reception desk or next to a self-service kiosk.
ID cards and keytags. For frequent visitors, companies may decide to issue permanent plastic ID cards or keytags, which are small plastic tags guests can scan upon entry.
Pricing and Purchasing Options
Most systems require a monthly payment, but may differ on how that payment is calculated. Here are some common pricing models:
- Per lobby, location or room. Many systems offer pricing that increases with the number of lobbies the user needs to manage. Additional features or support services are available as pricing scales.
- Per visits or contacts. Fewer VMS vendors price their systems in this way. However, if you have a small business with infrequent visitors, a system priced in this way may be more affordable.
It’s important to note that some vendors combine these pricing structures, e.g., a basic package may charge a flat monthly price for one lobby location and up to 25 visitors per day. Evaluate system providers to determine the plan that makes the most sense for your needs.