The versatility and adaptability of this system is super. Customer service is always responsive and helpful.

They are the best value for the money without the big price tag.

Just login with any social account and no downloads required. Wonderful platform for virtual team meetings.

The features all work just fine but there are better products on the market that more people are already integrated with.

I would recommend GoToConnect as a reliable soft phone app. I have not had any issues with using the applications.

My over all experience with using Go To Connect has been absolutely fantastic and could not recommend it enough.

We are very happy with our change over to Jive. The on-boarding support team was very good too.

This product has allowed us to easily grow our company and expand our customer service coverage.

Pricing was very affordable. For our size of company and the growth we've experienced, the Jive staff has been great working with us to lock-in pricing and help us grow when more accounts are needed.

I was shopping for a phone system when Jive bought our old carrier. We were very dissatisfied with our old carrier but Jive soon changed that.

I love that its simple and clean interface. I love that I can use it to call Worldwide.

Jive Voice is easy to use and came with instructions to start and all needed equipment was shipped and easy to install.

It is easy to use and is reliable. I haven't had outage problems in the 2-isb years I've used the service.

Jive has so many options and features. The UI is fantastic and intuitive.

Limited access given by company meant having to wait to use software.

First off, GoToConnect is simply a great product. It does what it does well and without issue.

It's hassle free and easy to get started. The quality and clarity of video and audio calls is good.

Voice quality is excellent. They have capability of voicemail and forwarding phone numbers all in the admin panel.

Moving to GoToConnect just before COVID lockdowns was a godsend.

And the customer support ever since, at every step and for every issue, has been fantastic. My favorite fact is that I have yet to be transferred to another associate when I call in.

But when I needed help with the support they started to show their true colors.

Saved a lot of money using their VOIP over using a traditional landline provider.

I like how easy it is to connect with coworkers at the spur of a moment. I don't have any issues when I use this software and it is easy to use.

We use the voip service a lot to communicate for free and the videoconference feature to make regular meetings, presentations and training. The experience was very good.

A nice feature of their service is that we can host conference calls at our office number by simply setting up a designated extension.

I like the quality of the image, the way you an interract with the speaker and how stable it is when there is no very good internet.

If you dial a lot of international numbers, there are a few countries that are banned and you have to ask for special circumstances to release those countries.

Integration with their video conferencing solution is currently free. They are always upgrading and imporving.

The setup and learning curve is a bit tough and confusing.

We have had some trouble with the calls breaking up, but I think that the problem is more likely related to our internet service with Comcast.

In this software I like the integration of videoconferencing features, VOIP audio conferencing and corporate instant messaging. It is compatible with Windows and Android and IOS operating systems.

There have been issues with the phone app with lags and inefficient call-diversion (while on the move).

For others evaluating cloud-based SIP providers, make sure that you know what you are getting into. Jive offers a great feature set, including a mobile app, great interface, and fantastic support.

Actually ther is not that much to find negative about this software.

There is an app that is super helpful especially for people working from home. The online system is very intuitive.

I like the fact that I  can use my mobile device.

Jive beats it’s competitors in functionality and price. The Apps they offer are great for doing distance work and responding to voice messages out of the office.

It achieves similar results, is easy to use, and never has an issue connecting in my experience.

We had a very poor experience, and we don't be considering it in the future.

Jive has been a great move for our company. The PBX portal is easy to use and the customer service has been fantastic.

Sometimes the software seems a little glitchy. Occasionally it will just pick up a call without touching the phone or disconnect for no reason.

Integration with Polycom and other phones is nice.

MXIE has proven to greatly improve efficiency in the office. The software is stable and solid.

The thing I like most about this software is the different functions that can be used to monitor and review calls.

My overall experience with MXIE has been a great one.

Just a very basic system to integrate your VOIP phone system. No bells and whistles and not a lot of options to make it customized to your needs.

It is one of those products that become an integral part of your daily work. Every office employee here uses it every day - a great indicator of MXIE's value.

Setting up various queues was very easy to do, the entire setup portion is very user friendly.

Requires the entry of complex server addresses for login. Sometimes it doesn't connect with my office phone and it can get confused when using MXIE to dial numbers.

If this is the kind of customer service experience that you want to get stuck with, you have been warned.

It connects us quickly and efficiently. MXIE makes communicating enjoyable and easy for any office.

The layout can be customized to your specific needs, but this is limited. It can be confusing to find functions you do not use regularly.

The IM function is a bit lacking unless you have it open for calls you get stuck in the chat and in some cases it is hard to tell who you may be chatting with if you have multiple chats open.

Conference function never worked, Call log was intermittent, hard to redirect call diverts and set up after hours messaging.

Customer support has also been great so far with tutorials and ease of access to talk to them.

US Dollar

GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class phone system with 100+ features with inclusive minutes for local, long distance & international calls; video and audio conferencing with screen share for up to 250 people; and messaging for 1:1, Group Chat, Team channels, file sharing, plus SMS for external messages.

GoTo Connect brings communications together with the best admin tools on the market, #1 customer-rated support, and a full suite of customer engagement tools including webinars and contact center— all delivered on the most reliable platform, while priced to give incredible value.

LongDescription

Call Tagging

Softphone

Meeting Management

Caller Profiles

Access Controls/Permissions

Video Chat

Employee Directory

Electronic Signature

IVR/Voice Recognition

Automatic Call Distribution

Voice Mail

Blended Call Center

Call Recording

Call Logging

Calendar Management

Collaboration Tools

On-Demand Recording

Call Center Management

Progressive Dialer

Presentation Streaming

VoIP

File Transfer

Call Routing

Virtual Extensions

Call Queues

Text to Speech

Recording

Contact Management

VoIP Connection

Help Desk Management

Audio/Video Conferencing

Audio Calls

Outbound Call Center

Screen Sharing

Mobile Access

Survey/Poll Management

Call Scheduling

Voicemail Transcription

Inbound Call Center

Ring Groups

Call Scripting

Phone Key Input

Hotkeys

Virtual Call Center

Call Center Integration

Multi-Channel Communication

Queue Management

Event Scheduling

Unified Communications

Call Conferencing

Multiple Scripts

Predictive Dialer

Caller ID

Call Screening

Event Triggered Actions

Audio/Video Recording

File Sharing

Alerts/Notifications

Computer Telephony Integration

Multi-User Collaboration

Knowledge Base Management

Fax Management

Real-Time Chat

Chat/Messaging

Manual Dialer

Time Zone Tracking

Multiple Parties

Two Way Audio & Video

Alerts/Escalation

Real Time Reporting

Conferencing

Open Database Design

Reporting/Analytics

Scheduled Recording

Remote Access/Control

Employee Activity Monitoring

Voice Customization

Video Conferencing

Remote Support

Purchasing & Receiving

Call Monitoring

Archiving & Retention

Third-Party Integrations

Task Management

Live Chat

Campaign Management

SIP Trunking

International Calling

Virtual Voicemail

Custom Greetings/Messages

Automated Attendant

For Small Businesses

Online Voice Transmission

Automated Routing

For Cloud Phone Systems

Active Directory Integration

Communication Management

Mac OS

Web browser (OS agnostic)

GoTo Connect has two pricing plans:

Basic: 
Starting at $27.00/user/month
Simplified business phone system with basic meeting features

Standard:
Starting at $32.00/user/month
Fully-featured phone, chat, and video conferencing system

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

GoTo Connect

Live Online

Webinars

Documentation

Videos

Zultys offers a line of unified communications (UC) solutions and phone system equipment known as the Zultys MX Series. Zultys MX systems support on-premise, cloud-based and hybrid deployments for businesses of all sizes. The solution also offers a proprietary line of IP phones that integrates with the MX systems to provide single-vendor communications environment.


Zultys MX series offers the MXIE client for end users that integrates presence, email, softphone calling, call control, faxing and video calling in a single application. Contact center features, such as an outbound dialer, are also provided within the solution.


Other features of The Zultys MX System includes call forwarding, advanced call routing, automated attendant, voicemail to email, and built-in reports. The solution enables users to customize call distribution to agents and select in-queue announcement or music on-hold.


Licensing for Zultys cloud is user-based. Support is available via knowledge base, user manuals, video tutorials and online help form.



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