There is a lot that I personally really like about Docket Manager. For me, it has been really helpful to be able to see the different queues where orders are sitting.

Overall the experience with the product and the company has been positive. Customer service and support have been very responsive to my needs and have been easy and enjoyable to work with.

The pricing functions are robust and help develop stable prices across all estimators. The work order process helps keep the workflow moving.

There is a great family behind this product updates and often.

Was able to pick it up quickly due to ease of use and natural flow. Being geared to the printing industry was an obvious benefit.

I like the online stores, I like that Support is minutes away not hours.

I dislike that you cannot duplicate templates from group to group. IE a 5x7, 4/0 could go under invitations or postcards or business forms.

This was especially annoying during the time that I was spending 16 hours a day at the office trying to get the program set up.

Went with DM because of on-line b2b portal integration. Setup took some time which is to be expected when setting up a system such as this, however, the support was fantastic.

Each section of Docket Manager has a straight forward user interface, that places content into locations where you would expect to find it.

Tech support is over above other software we've used.

I cannot speak to this 100%, but I do know that our accounting team has really struggled the most with Docket Manager.

They keep making improvements and updates do not cost anything.

It bothers me that I have to click in boxes that are highlighted. Some boxes you don't have to click into others you do.

The software improves for the community, and there is great communication between the customers and Docket Manager.

It has been a hard transition from Franklin Estimating to Docket Manager. With that said it was my ignorance of the pricing rather than any problem with DM.

Solid to work with all of the team is great to work with.

DocketManager helps us provide accurate pricing and track workflow of jobs through our shop. Allows us to keep an organized and clear view of what is happening whether we are on or off site.

Outsourcing is also a favorite of mine. Seamless integration of workorder, delivery ticket, invoice.

Support has been the strongest part of the picture for me. The staff is very knowledgeable and quick to respond.

Docket Manager and I have had a great relationship with attempting to improve the systems overall functionality. They have a really great support team and respond very quickly.

The support team at Docketmanager has been very responsive and helpful and we've grown with them.

I discovered DocketManager while telling a fellow printer how much I hated our new Vision upgrade. He showed me the demo site and I instantly fell in love with the intuitive design and features.

Our clients  love the email notifications when it is time to reorder. The technical support staff is excellent.

Pressero/eDocBuilder has a fairly steep learning curve but once you're there, it's a wonderful product. We're having a hard time keeping up with customer demands for web stores.

Getting setup skin in Pressero became easier due to review visually comparing before. Constantly try to improve the product.

The training is terrible. They don’t tell you the things you want to know, and right now I’ve been trying to schedule a training session with them for almost a month and they won’t return my emails.

Always get great support. Love the product - they are always making improvements to help the user experience.

I also like that the chat support is responsive.

The most impactful feature in Pressero our company uses on a daily basis is the inventory management feature. Great at helping us maintain our inventory par levels.

Best pricing engines for configurable products - in the print industry this is needed, because nothing is off-the-shelf.

Good solution for users who do know or want to create their own websites.

No input for OVERALL Customer base and access to old data of orders placed and compliation of the old customer orders.

Pressero is robust and dynamic and does everything I ask it to do. The templates are easy to use and user friendly and there are plenty of options for customization and control.

There are a few specific limitations that are difficult to get around. The don't have cumulative pricing or many other features that are needed for apparel type items.

I have found they work for most of our clients needs. There is also an option to have professional services copy a skin for you and you have greater editing control.

Meets and exceed client's expectations. Always adding enhancements to make their product better.

Staff are excellent and super easy to work with, they are always willing to help.

Missing some bulk import options but their professional services can handle it for you.

It has saved tremendous time and money on order entry for our sales staff. Being able to receive print-ready production PDFs with all of the order details is fantastic.

My experience has largely been one of frustration, as their software has problems that users have to pay to overcome, and the support is usually not supportive.

US Dollar

DocketManager is a cloud-based web-to-print solution that enables print businesses of all sizes to streamline organizational workflows, from tracking orders to managing bills and inventory. Key features include the management of customers, sales, marketing, accounting and reporting operations.


DocketManager comes with a customer management module, which allows businesses to consolidate all client information in a single database and categorize, track or quote client orders via email communication. Users can manage operations related to accounting, past dues, deposits, sales revenue or commissions and analyze profit/loss statements based on various categories such as stock, orders and more. Additionally, it offers an inventory management module, which helps businesses monitor stock levels and reorders across multiple locations.


DocketManager integrates with Google Maps to facilitate location mapping and order tracking. Pricing is available on request and support is extended via phone, email and online measures.



LongDescription

Document Templates

Production Tracking

Purchase Order Management

User Management

Electronic Payments

Product Catalog

Multi-Store Printing

Process Ink Calculation

Activity Tracking

SEO Management

Templates

Bindery Estimating

Product Configurator

Order Management

Credit Card Processing

Invoice Management

Press & Run Style Analysis

Approval Process Control

Multiple Version Calculations

Template Management

Scheduling

Best Fit Imposition

Content Management

Configurable Workflow

"Best Price" Estimating

Preview Functionality

Inventory Tracking

Role-Based Permissions

Production Options Evaluation

Workflow Management

Activity Dashboard

Reporting & Statistics

Cost Estimating

Estimating

Customizable Templates

Billing & Invoicing

Pre/Post Service Calculations

Website Management

Discount Management

Customizable Branding

Approval Workflow

Order Tracking

Order Processing

Quotes/Estimates

Drag & Drop

Third-Party Integrations

Pre-Press Estimating

Inventory Management

Online Catalog

Search/Filter

Price/Margin Management

Customizable Reports

Access Controls/Permissions

Job Management

Print Management

Shipping Management

Data Import/Export

Pricing and Cost Calculations

Alerts/Notifications

Work Order Management

For Printing Industry

Web browser (OS agnostic)

Contact DocketManager for pricing details

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

DocketManager

In Person

Live Online

Webinars

Documentation

Videos

Pressero is a web-to-print solution designed to help eCommerce businesses manage products and create customizable digital storefronts to improve marketing operations. The cloud-based platform provides a built-in library, which can be utilized by professionals to design mobile-friendly websites by adding URL, color scheme, layout, images, texts and multiple web pages as per requirement.


Using the eDocBuilder, enterprises can create templates to print items such as business cards, picture books, letterheads or labels, convert completed documents in PDF format and request approval from concerned authorities. It allows managers to sort products into several catalogs and manage orders on a centralized platform. Other features include inventory tracking, search engine optimization (SEO), asset management, payment processing and more.


Pressero facilitates integration with various third-party applications such as Avanti Slingshot, Compose, Corebridge, MailChimp, Metrix and more. Pricing is available on request and support is extended via phone, email and other online measures.



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