Phocas Software’s Phocas Business Intelligence Solution offers a cloud-based, fully integrated suite of Business Intelligence tools for small-to-medium-sized businesses in the manufacturing industry. The system works on any modern browser and can be used on any connected mobile device or tablet.
Phocas Business Intelligence includes Dashboards and Scorecards; Data Mining and Predictive Analytics; Extraction, Transformation, and Loading (ETL); Online Analytical Processing (OLAP); and Data Warehousing. The system provides users the abilty to view data from many different perspectives- users can analyze sales information, including trends and buying patterns, to determine cross-selling opportunities and sales opportunities. Users can identify customers who fall into a pattern of not purchasing or decline in purchasing frequency. The system also helps businesses form intelligent purchasing decisions by providing access to vendor performance, average prices, and purchase-to-sales ratios, in addition to flow rates, output, production cycle, and materials costs.
Andrew from Cosatto Ltd
Specialty: Sales & Marketing
Phocas is very easy to use, very intuitive and provides excellent business information. It is relatively inexpensive per user and at times, worth its weight in gold!
Nothing really. I am not a lover of the weekly/ monthly user subscription model as unless you make a point of regularly reviewing the usage, as your business changes sometimes you end up paying for users that have stopped using it. However that's really our problem rather than theirs.
To be honest, I haven't reviewed any alternatives. Before Phocas we were trying to slice and dice information using spreadsheets etc. Phocas has revolutionised our BI and has undoubtedly improved our business decisions. Apart for the obvious benefits of better information, I feel that the ease of use is paramount so that non tech savvy people can still use it quickly with very little training.
Brandon from American Metals Supply
Phocas is like Legos. With a little creativity, you can build almost anything you'll ever need to find and solve problems with stats. Simple but consistent and powerful.
The product always gives quick, accurate results; however, the support team does not. We get very custom with how we use the BI, and it feels like high-end users know more about the product than the advocates. It takes time to get details worked out on new databases, and we have been skipped over for upgrades in the past.
Watch some of the product tutorials and webinars. That will give you ideas on new and better ways to measure business that otherwise would not be on your radar. The hard part isn't finding the answers. It is finding the right questions to ask of your business.
Tom from Echo Group
I like that the company is as easy to work with as their software. Great team, and a great product. Delivers the data we need to drive our business forward. This offering is flexible and tailored to your needs. Its both lighter and more simplified than comparable offerings and still delivers a powerful punch of data.
No complaints. Not even a little bit. Product and Customer service are outstanding.
Get in line to get on board with the system. If you are looking at BI solutions, this one is a winner.
Robert from Womack Electric Supply
How quickly we can gain insight into our sales data.
We would like to offer this to more of our employees, but the cost is making it hard for us to justify.
Know your data and the structure of your current ERP's database. Some features that Phocas can offer may not work for you because your system is lacking data that is needed for a particular function or feature.
Gene from S.W. Anderson Sales
I like the ease of use of the product and responsiveness of the vendor.
Nothing that hasn't been addressed and corrected as necessary.
Time is money in business, and this software makes it possible to analyze and evaluate the key areas almost instantaneously.