About Grow

Grow is a cloud-based, business analytics and reporting solution suitable for small to midsize organizations. The solution allows users to create customizable dashboards for monitoring business workflows and key activities. Grow pulls business data from a variety of sources and merges it into one single platform. It supports connection with Salesforce, Dropbox, Google Analytics, Twitter, MySQL, among hundreds of other sources, including databases and spreadsheets. It supports blending, mashing, cleaning, filtering and comparing of data sets from single or multiple sources. Grow brings real-time data into the dashboard, allowing users to view trends as they occur and share information with their team. The built-in data editor allows users to create customized metrics...
Close

Image 1 of 5

Headshot of Software Advice Advisor

Find the right Business Intelligence Tools for you.

What key features are most important to you in Business Intelligence Tools?

Grow User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 231 reviews

Doug

Verified reviewer

Company size: 51-200 employees

Industry: Mechanical or Industrial Engineering

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

Amazing value and support for the money

Overall the experience has been great. Our sales rep at Grow has been awesome to work with. We have enjoyed some time with Grow's technical team to answer some questions we had on implementing some widgets. All of these things has made us confident in the product that we have chosen to use.

Pros

What made Grow ideal for a small(er) business like ours is the fact they provide all three components of a traditional data warehouse solution under one roof: warehouse, ETL, and BI. We were able to engage a single company to handle all of these services without any prior knowledge of cloud computing, business intelligence, etc. The BI interface is much cleaner and easier to work with than another service that we have worked with. We have used Amazon Quicksight in the past and it always left me wanting more. I have not gotten that with Grow.

Cons

I will occasionally encounter some user experience or user interface issues. For example, some of the SQL syntax highlighting/auto-completion will not work. Sometimes text widgets will just "disappear" after I have dragged them onto the canvas. I haven't been able to establish a pattern, but it's kind of inconvenient when it happens.

Reasons for switching to Grow

We needed a service that provided data warehousing, ETL, and business intelligence all in one service. It prevented us from having to build out all of these service individually.

Response from Grow

Thanks for the feedback, Doug! We sent the UI feedback to our product team to look into. Thanks for letting us know.

Replied April 2021

Thomas

Company size: 51-200 employees

Industry: Media Production

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

December 2020

Lowering the barrier to entry on data visualization at scale

Overall we are incredibly satisfied with Grow as our visualization tool of choice. Though there are minor limitations on performance and BI capabilities, it still provides an incredible solution at a very reasonable price with a low barrier to entry. If you’re going for a platform that can be easily scaled at a palatable price and don’t have substantial teams of coding experts, Grow is the perfect sweet spot for your organization.

Pros

The two biggest pros for utilizing Grow for our data visualization/dashboard needs is the ability to operate at scale and the accessibility and usability to employees with various technical abilities. The general requirements of our firm included 200+ dashboards for both clients and internal use that provided extensive user permission options, did not require all users/architects to be extensively skilled at coding languages, and still provided the customization capabilities of higher dollar platforms. Grow was a perfect solution to all of these challenges. Their transformation “apps” within their builder allow users with limited SQL knowledge to apply all manipulations needed to datasets. Their user permissions, with unlimited users model, allows for a scalable system that handles all internal and external requirements. Their new data explorer functionality empowers end users to further manipulate and analyze data. All this at a competitive price point made Grow a perfect solution for our business.

Cons

The two biggest one to utilizing Grow as our data visualization tool are its lack of true BI capabilities and some of the technical challenges we’ve faced. Though neither is enough to sway us from a “definitely recommend” stance, both are worth noting. When compared to more expensive solutions built around BI (think Tableau or Looker), Grow lacks BI capabilities. The new data explorer functionality helps significantly close this gap, but it still is up to the architect and end-user to provide the “analysis” component. If your team lacks the ability to translate data into action, Grow doesn’t have BI/AI/etc capabilities like other platforms to bridge that gap. Additionally, while Grow performs reasonably well, it’s not without its technical challenges. Being a smaller company than the titans of the visualization space, technical challenges stretch out longer than they seemingly should. Additionally, though their business model/pricing makes it incredibly scalable, large volumes of data sources (not necessarily a large data source; simply having many different sources connected at once) can lead to slower loading/building that can hamper my team’s efficiency. Again, neither of these are deal breakers by any means, but are worth noting.

Reasons for switching to Grow

The pricing structure and technical hurdles of deploying Tableau to thousands of users across hundreds of clients, made it an unrealistic option for our business.

Response from Grow

Thank you so much for being such a great customer and taking the time to leave a review. Also thank you for the product feedback! We've sent that on to our product team.

Replied December 2020

John

Company size: 11-50 employees

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Functionality

out of 5

October 2021

Grow is the greatest

I'm very happy with my experience using grow and would certainly recommend it to a friend.

Pros

The data and user interface is great from the perspective of a user. Very easy to use, and it didn't require much time to learn.

Cons

Sometimes charts can take longer to load or can display the data incorrectly. Can often be fixed by refreshing the page but can also be frustrating sometimes.

Response from Grow

Thanks for your review, John! We love it when customers use Grow to get the insights they need from their data. With refresh rates, if you haven't already, you can adjust the refresh interval of your metrics. To do so: Edit metic > go to the Chart tab > click "Refresh Rate" (in the bottom left corner) > and choose the desired settings. Before modifying the refresh rates, you may want to consult with our support team at support@grow.com to make sure they are set to the most optimal refresh rates, without running into API request limitations.

Replied October 2021

Greg

Company size: 201-500 employees

Industry: Restaurants

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

July 2017

Not for those wanting to really look into their data

We use the tool to eliminate some of the data silos we have in our operations. It has wonderful functionality of bringing in multiple data sources - from social media, website analytics, POS data, etc. - into one dashboard. We've been able to get important data, from multiple sources, into the faces of our managers every 5 minutes (that's the least amount of time between data updates). Which has allowed us to be more agile when it comes to saving money and reducing risk. It has great flexibility and the team at Grow definitely works hard to impress. They build an integration into one of our software to make it easier to work with their system.

Pros

Their UI is awesome. I love the overall look and feel for the entire system. Graphs look updated, clean, and they are fairly easy to customize. Making the dashboards look good is fairly simple.

Cons

Not data warehousing the data is an issue. Long load times really get me frustrated with the software. It seems to take a minute to edit a metric, load a new metric, or even sometime update a metric. Updating a dashboard can take 2 minutes at times. Drilling down and looking into the data is very underwhelming. Dashboard filters don't exist so you're stuck loading filters only to individual metrics, not the whole dashboard. Email triggers that send reports on a set schedule are limited to only 7 am MT on a daily, weekly, or monthly schedule. Time zone offsets have been the death of me in the system. They use SQLite to format the data coming in but their out-of-the-box data filtering overrides all SQLite filters. It's been super frustrating trying to get the data we want.

patrick

Company size: 11-50 employees

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2021

Positive Experience in Grow

Great experience with Grow, it's a phenomenal tool with real time data display and sharing functionality

Pros

The ease of use, readability and sharing feature with clients makes it a great tool to combine data and present it as a tool for clients.

Cons

I had issues with joining reports in individual charts, it would be a lot easier if the joining feature were easier so we wouldn't need to go to the source data and manipulate files.

Response from Grow

Thanks for the review, Patrick. We appreciate your feedback. Glad to hear that Grow has been a simple solution for your client reporting. I will let our product team know about your concerns with Joining reports features for improvements. In the meantime, here's a Help Center article that goes over best practices for using the Join feature in Grow: https://help.grow.com/hc/en-us/articles/360014655833-Joined-Report

Replied November 2021

Popular Grow Comparisons