All Grow Reviews

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Thomas (TC)

51 - 200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2021

Lowering the barrier to entry on data visualization at scale

User Profile

Jeff

Verified reviewer

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Not your average SaaS BI company. Grow is something special!

PROS

What separates Grow from the other players in the SaaS BI reporting software space is three fold. 1) Price. I had a call with DOMO and actually laughed when they told me what their platform would cost me each month. Grow is affordable for small agencies, startups and small to mid sized companies - especially when you factor in the ROI it generates. 2) Ease of use. We looked at MSBI but it's complexities - especially around Google Analytics made getting our reporting up and running extremely expensive. Grow makes connecting data sources super easy. I was up and running with basic reporting the day I signed up. 3) Data scientists. In my experience with SaaS software, their onboarding calls can be a big time waster, simply because the people performing the onboarding, are not experts in the field but rather lower level employees who were trained to follow a predetermined onboarding process. My onboarding at Grow was presented by a real data scientist! Not only did he provide excellent training on the software, he made suggestions on how to tweak my reporting needs to show greater value to my clients. The combination of these three elements come together seamlessly to create a truly viable alternative to Microsoft BI, DOMO and Tableau. Watch out big guys! Here comes GROW!

CONS

Surely I could find something bad to say right? Not really! I guess if forced I would say that they need to be easier to find on the web. I would have started using Grow months ago - had I known it was out there. So, get those marketing guys to work! Hey - I'm a marketing guy - put me to work!

Brooks

Renewables & Environment, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

Great Up and Coming Software

Really enjoy Grow.com - they had a great onboarding experience, and a fantastic product.

PROS

Love the ease of use, and how efficient the software is. Still a start up when we joined, but definitely going to be a top contender for all other BI Analytical tools.

CONS

A few UI/UX features could improve in their dashboarding (like drag and drop). Also, a few more features (like data alerts) aren't available yet but are coming!

Reason for choosing Grow

Fantastic tool for a great price, and provided the product we needed for our company/industry. Really enjoy the pricing model too (pay by amount of data).

Vendor Response

Thanks for your review, Brooks! We value your feedback and are thrilled to hear that Grow provides your company with the right data reporting solution for your needs.

Replied December 2021

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2021

Get ready for a significant - more than 100% - price increase.

After paying Grow for professional services to help us migrate to a less buggy version of their system, I received an email from an account manager whom I had never met asking for a “check in” call. The call wasn’t a check-in. It was notification that Grow was raising our price more than 100%. I was told that Grow’s prices were actually going up more than 3x but that they would be doing us a favor by only doubling them. My initial salesperson connected me with with Grow’s VP of Revenue. Identified in his professional email as “Mr. Revenue,” their VP spent the first 10 minutes asking me about my kids and family. He then offered me an 85% increase in price and a two-year contract term to “lock it in.” The reason for the price increase? To satisfy their investors. Needless to say, we’re no longer working with Grow. We found a more robust platform at a lower price.

PROS

Easy to connect to various data sources.

CONS

The platform has been very buggy, especially their spreadsheet functions. Moreover, they recently raised our price more than 100%. They know that the switching costs are high, particularly once you have invested the time to setup your metrics.

Vendor Response

Thank you for your review. Since starting Grow we have expanded the product greatly as well as our feature set and data capacity. Because of that, for the first time ever, we had to increase our rates. This won't be something we continue doing every year.

Replied April 2021

vijay

Verified reviewer

Textiles, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2023

Unlocking Data-Driven Insights with Grow's BI Platform

Grow has been nothing short of amazing in our experience. We like how simple it is to connect and explore our data, as well as how it can surface insights for everyone in our organisation to make data-driven decisions. We also like how their no-code full-stack business intelligence (BI) platform combines data integrations, data warehousing, and visualisation in a single user-friendly platform. Overall, we are very pleased with Grow's performance and eager to continue our journey with them.

PROS

Grow's simplicity and ease of use were particularly appealing to me. Its powerful yet simple features allow you to easily connect, explore, and surface insights from your data. When compared to traditional tools, the no-code platform saves time and money, making it accessible to any organisation regardless of technical capabilities. Furthermore, the customer service is excellent, and the team goes above and beyond to ensure that users get the most out of the software.

CONS

We haven't discovered anything we dislike about Grow. The platform is simple to use and intuitive, making it an excellent choice for businesses of all sizes. We also value the ability to share insights across teams, which enables businesses to make data-driven decisions quickly and effectively. Overall, we strongly recommend Grow's no-code full-stack BI platform to any organisation looking to up its data game.

Marlon

Internet, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Centralized data with a critical specialty with Grow

Grow has been incredibly fruitful because we have used it to achieve many efficient and unique methods of working with data. Searching for data has been greatly aided by the numerous synchronizations we have created. The program is helpful because it reveals an intense desire to promote efficiency in data and information methods. It does exactly what it is supposed to do, so this review gets a total of plus points from me.

PROS

Grow is an easy-to-use and highly recommended program that has shown promising signs of development in the form and distribution of data and is helping me move forward in building goals for strengthening the group situation and developing mechanisms in data warehousing. It is spacious and luxurious, with many potential use cases. Excellent service method; I appreciate it. Grow's the user interface is straightforward, and the service support staff is comprehensive.

CONS

Grow is a one-of-a-kind piece of software that does not have any bugs or other issues in it whatsoever.

Lauren

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

Good use for reviewing trends

PROS

We are able to share real time data with clients while campaigns are running and they can see multiple platforms at one time.

CONS

The graphing capabilities are not as extensive as some of the other software systems. It doesn't pull in visualizations of creative.

Sarah

Automotive, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2023

Sk Review

PROS

- It's easy to understand- General functionality is great

CONS

- Expensive for what you get- It's difficult to create dashboard, and build data-sets and instructions are not overly clear

Pia

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Data Solution To Track Performance

It has changed my life to analyze our marketing campaigns across all of our major channels. It aids in the data's visual analysis for us. reporting that is easily shareable and editable across multiple platforms in one location.

PROS

The majority of the integrations that most users require are present. Reporting that is simple to prepare and has all the data you need to see metrics and figures. It enables everyone on the team to create goals and is highly configurable.

CONS

It occasionally seems a little odd. Learning how to create metrics required a lot of time. I really wish there was a tool that kept a live, dynamic list of corporate benchmarks.

Sourou Medard

Verified reviewer

Financial Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2023

Grow is a great tool!

Grow is an excellent tool that helps me gain insight into my financial performance and make better decisions for my business.

PROS

Grow offers a great platform to businesses which is easy to use and provides visibility into their financial performance. The platform has a wide range of analytics, reporting and forecasting tools, allowing me to customize the platform to my business's needs. Furthermore, Grow customer service is excellent and provides helpful solutions to any problems.

CONS

I haven’t found anything I have disliked about Grow

Swapnil

Verified reviewer

Textiles, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2023

Make Data-Driven Decisions with Grow - A No-Code Full Stack Business Intelligence Platform

Working with Grow has been an incredible experience. The team is knowledgeable and responsive, the platform is intuitive and powerful, and their customer service is top-notch. I've been able to quickly connect data sources, explore and surface insights with no coding knowledge required, and collaborate with my team on data-driven decisions. I'm looking forward to what else Grow can do for us in the future!

PROS

We love Grow because of its user-friendly interface and the ease with which you can connect to different data sources, explore and visualize your data, and easily surface insights. Not to mention its powerful features such as auto-scheduling reports and alerts that keep you up to date on key metrics. Plus, with their intuitive drag-and-drop design tools, you don't need to be a tech expert to get the most out of Grow.

CONS

There isn't anything we don't enjoy about Grow. Our clients like how straightforward and simple the platform is to use, making it easy to access data and explore insights rapidly. Yet, like with any piece of software, customers may yearn for functionality that aren't currently accessible. At Grow, we are constantly working to improve our product to meet the requirements of our clients, so please contact us and let us know what you would like to see included!

Christine

Verified reviewer

Higher Education, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Exactly what we needed!

We needed a way to connect the Marketing, Finance and Program Management Teams in order to have intelligent discussions around the planning , promotion and budgeting for our programs. Grow has allowed us to do that! Programs understand the impact of marketing efforts and the marketing team can see, on a daily basis, the impact a new campaign or online promotion has had. We are able to be more agile as a department. These dashboards get people talking and thinking!

PROS

Grow is easy to get started with and is quite powerful with an intuitive, easy to use interface. It has automatic connections for the data sources our department uses and allows me to visually provide useful and insightful data to multiple teams. It is so easy to customize the metrics and I like the fact I can specify which users have access to which dashboards, and what their permission levels can be.

CONS

The connection with Marketo isn't as stable as I would like and I can't pull in as much data as I was hoping to. This has more to do with Marketo than Grow. I get around it by uploading weekly Smartlists for metrics that's don't need to be viewed daily, or only really need to be viewed on a monthly basis. For daily metrics, I restrict the pulls to 7 or 14 days and things work well most of time. Marketo is the only data source I have ever had problems with - all the other connections work flawlessly

Reason for choosing Grow

The flexibility and ease of building the dashboards and sharing them with team members was key. You can start building metrics immediately. The onboarding team at Grow was fantastic and their ongoing customer support team is quick to respond to any issues or questions you have.

Vendor Response

Thank you so much for the review, Christine! And we'll send the feedback to our integrations team on Marketo :)

Replied February 2021

Kurapati

Verified reviewer

Staffing and Recruiting, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Amazing tool for quickly and easily viewing stats

The requirement to monitor how data evolves. We now have a better understanding of our business thanks to key KPIs that we couldn't acquire before. As a result of the tracking, we're more productive, and business performance has steadily improved. We profit financially from establishing greater goals and Grow assists coworkers in achieving them.

PROS

I appreciate how easily consumable the dashboards are and how I can see how we're trending across the organisation. They have most of the integrations that most users require, but if they don't, they offer some excellent warehouse recommendations. Very easy to use and efficient, including a mobile version that works well on iOS and Android. It's so simple to use and has so many choices that I'm sure it can be used for much more.

CONS

There are still certain limits to efficiently integrating data sources to Grow, however, they are not entirely responsible for this. I don't manage it or work on the backend. Simply browse the website and examine the data that we require. In my experience, there are many better and more cheaper alternatives, as well as firms with far greater integrity, than this one.

Dave

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Most Comprehension and Easy to Use Dashboard Platform!

Grow allows my entire agency and all of our clients to see the metrics that matter most. In turn, we are able to make adjustments 10x faster than when we had to manually pull reports and create visuals on a weekly/monthly basis.

PROS

I have been using Grow for over a year now and I am in it every day. When initially researching realtime dashboard systems I was drawn to Grow because it offered all of the integrations I needed as a digital marketer. It was extremly easy to learn how to setup the metrics and to integrate multiple data sources such as advertising spend versus customer data from Salesforce. The recently added a variety of new capabilities to allow for the user to modify the data present using filters which has come in very handy when presenting to clients.

CONS

The only drawback I can think of is I would like to have more flexibility with customizing the visuals with the size of the fonts and having a few more options with the types of charts.

Ian

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed March 2023

Review Request

Loads of potential non realised!

PROS

Nothing specific stands out for me on grow

CONS

App view is poor, system is very clunky not slick. Connection inconsistent views are very basic

Reasons for switching to Grow

Moved company

Andrew

Photography, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed March 2023

Downturn in reliability

PROS

Disappointed with Grow at the moment. We need support. Who is our account manager.

CONS

Used to work well. Metrics not working on a regular basis then start working with no changes at this end.

Reason for choosing Grow

Just very disappointed at the moment. Please contact [sensitive content hidden] to fix or we will be leaving Grow at the first opportunity.

Dan

Logistics and Supply Chain, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING: