Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.0 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"I like the look and feel of grow. It looks really now and not outdated. It really is a great looking product."
"Great feature set. Easy to use, even without SQL experience. Nice presentation. Love the TV/dark-screen mode. The latest Metric Builder UX enhancements are terrific!"
"Easy to use, great design, flexible, excellent integrations, fast customer service."
Cons
"With so much data from so many sources sometimes it takes a bit to get it to feed right, but the customer support has been great. "
"Builder can be slow and lag, but they have made huge improvements on this."
"- If you're not an analytical person or comfortable with numbers, it will be difficult for you to ramp up. - Steep learning curve- but so worth it! "
Grow Reviews
Filter by:
February 2021
Christine from Stanford University
Company Size: 10,000+ employees
Industry: Higher Education
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2021
Exactly what we needed!
We needed a way to connect the Marketing, Finance and Program Management Teams in order to have intelligent discussions around the planning , promotion and budgeting for our programs. Grow has allowed us to do that! Programs understand the impact of marketing efforts and the marketing team can see, on a daily basis, the impact a new campaign or online promotion has had. We are able to be more agile as a department. These dashboards get people talking and thinking!
Pros
Grow is easy to get started with and is quite powerful with an intuitive, easy to use interface. It has automatic connections for the data sources our department uses and allows me to visually provide useful and insightful data to multiple teams. It is so easy to customize the metrics and I like the fact I can specify which users have access to which dashboards, and what their permission levels can be.
Cons
The connection with Marketo isn't as stable as I would like and I can't pull in as much data as I was hoping to. This has more to do with Marketo than Grow. I get around it by uploading weekly Smartlists for metrics that's don't need to be viewed daily, or only really need to be viewed on a monthly basis. For daily metrics, I restrict the pulls to 7 or 14 days and things work well most of time. Marketo is the only data source I have ever had problems with - all the other connections work flawlessly
Reasons for Choosing Grow
The flexibility and ease of building the dashboards and sharing them with team members was key. You can start building metrics immediately. The onboarding team at Grow was fantastic and their ongoing customer support team is quick to respond to any issues or questions you have.

Response from Grow
Replied February 2021
Thank you so much for the review, Christine! And we'll send the feedback to our integrations team on Marketo :)
July 2019
Jeff from OneSaas
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
July 2019
Great, easy-to-use non-technical tool for business insights
Overall, this has given us the metrics platform we needed to be able to build and maintain the reports we require to monitor and gain key insights to our business. The team at Grow have always been outstanding to help us solve everything from simple to very complex problems in our to achieve our reporting goals.
Pros
Can do almost anything with patience and logic, no need to distract developers to assist with complicated data queries. Customer support is outstanding, always taking the time to properly understand and help address anything you throw at them - very solution-focused.
Cons
Can be a bit buggy at times, especially after big releases, requiring more attention than I would like towards "fixing" metrics that were previously working fine. Can also be very slow with large data sets, some of which are just too big for it to handle.
Reasons for Switching to Grow
PowerBI was way too powerful and developer dependent. Virtually impossible to build and maintain anything without heavy dependence on technical resources. We needed something simpler to maintain without technical dependencies.
February 2021
Matt from Awesomely
Company Size: 11-50 employees
Industry: E-Learning
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
February 2021
Incredible BI Software
We rely heavily on Grow for our business decisions every day. It gives us insights that we were really missing before getting set up with Grow
Pros
Native integration with our CRM, which is surprisingly hard to find. The report building UI is second to none. Also need to mention customer support is super helpful. Having access to a BI engineer has saved me on multiple occasions.
Cons
The dashboard filters are limited. The dashboards are also not as customizable as Data Studio
Reasons for Choosing Grow
Native integration with Infusionsoft, intuitive report creation

Response from Grow
Replied February 2021
Thanks for your feedback, Matt! We'll be coming out with some dashboard updates in the next couple of months that you guys are going to love.
July 2017
Greg from Malawi's Pizza Enterprises
Company Size: 201-500 employees
Industry: Restaurants
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
July 2017
Not for those wanting to really look into their data
We use the tool to eliminate some of the data silos we have in our operations. It has wonderful functionality of bringing in multiple data sources - from social media, website analytics, POS data, etc. - into one dashboard. We've been able to get important data, from multiple sources, into the faces of our managers every 5 minutes (that's the least amount of time between data updates). Which has allowed us to be more agile when it comes to saving money and reducing risk. It has great flexibility and the team at Grow definitely works hard to impress. They build an integration into one of our software to make it easier to work with their system.
Pros
Their UI is awesome. I love the overall look and feel for the entire system. Graphs look updated, clean, and they are fairly easy to customize. Making the dashboards look good is fairly simple.
Cons
Not data warehousing the data is an issue. Long load times really get me frustrated with the software. It seems to take a minute to edit a metric, load a new metric, or even sometime update a metric. Updating a dashboard can take 2 minutes at times. Drilling down and looking into the data is very underwhelming. Dashboard filters don't exist so you're stuck loading filters only to individual metrics, not the whole dashboard. Email triggers that send reports on a set schedule are limited to only 7 am MT on a daily, weekly, or monthly schedule. Time zone offsets have been the death of me in the system. They use SQLite to format the data coming in but their out-of-the-box data filtering overrides all SQLite filters. It's been super frustrating trying to get the data we want.
December 2020
Thomas from MarketScale
Company Size: 51-200 employees
Industry: Media Production
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
December 2020
Lowering the barrier to entry on data visualization at scale
Overall we are incredibly satisfied with Grow as our visualization tool of choice. Though there are minor limitations on performance and BI capabilities, it still provides an incredible solution at a very reasonable price with a low barrier to entry. If you’re going for a platform that can be easily scaled at a palatable price and don’t have substantial teams of coding experts, Grow is the perfect sweet spot for your organization.
Pros
The two biggest pros for utilizing Grow for our data visualization/dashboard needs is the ability to operate at scale and the accessibility and usability to employees with various technical abilities. The general requirements of our firm included 200+ dashboards for both clients and internal use that provided extensive user permission options, did not require all users/architects to be extensively skilled at coding languages, and still provided the customization capabilities of higher dollar platforms. Grow was a perfect solution to all of these challenges. Their transformation “apps” within their builder allow users with limited SQL knowledge to apply all manipulations needed to datasets. Their user permissions, with unlimited users model, allows for a scalable system that handles all internal and external requirements. Their new data explorer functionality empowers end users to further manipulate and analyze data. All this at a competitive price point made Grow a perfect solution for our business.
Cons
The two biggest one to utilizing Grow as our data visualization tool are its lack of true BI capabilities and some of the technical challenges we’ve faced. Though neither is enough to sway us from a “definitely recommend” stance, both are worth noting. When compared to more expensive solutions built around BI (think Tableau or Looker), Grow lacks BI capabilities. The new data explorer functionality helps significantly close this gap, but it still is up to the architect and end-user to provide the “analysis” component. If your team lacks the ability to translate data into action, Grow doesn’t have BI/AI/etc capabilities like other platforms to bridge that gap. Additionally, while Grow performs reasonably well, it’s not without its technical challenges. Being a smaller company than the titans of the visualization space, technical challenges stretch out longer than they seemingly should. Additionally, though their business model/pricing makes it incredibly scalable, large volumes of data sources (not necessarily a large data source; simply having many different sources connected at once) can lead to slower loading/building that can hamper my team’s efficiency. Again, neither of these are deal breakers by any means, but are worth noting.
Reasons for Switching to Grow
The pricing structure and technical hurdles of deploying Tableau to thousands of users across hundreds of clients, made it an unrealistic option for our business.

Response from Grow
Replied December 2020
Thank you so much for being such a great customer and taking the time to leave a review. Also thank you for the product feedback! We've sent that on to our product team.
July 2019
Pete from Novi AMS
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Critical Piece of our Tech Stack
There was a learning curve, but I was able to instrument the most critical areas of our business. The data is definitely allowing me to make much better decisions. Both of our businesses are seeing significant growth, and I can’t help but think some of it is due to the business intelligence that Grow is providing us.
Pros
Grow provides out of the box connections to most of the software that we already use. Additionally, their sales team was much more consultative than other software companies.
Cons
You need to have some technical ability. If you're not "good with spreadsheets," you're going to struggle implementing Grow. That said, anyone can read the charts once they're created.
Reasons for Choosing Grow
We chose Grow due to their robust API connections to other SaaS platforms.
February 2021
Katie from Showpass
Company Size: 11-50 employees
Industry: Events Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2021
Helpful Strategic Planning Software
Grow has been one of the best softwares we chose to work with as an organization. It is user friendly to the point where any team member can go in and create dashboards to solve problems and understand how the company is working at any level of detail. The UI is smooth and easy to follow, and the customer support will help right away if there are ever any issues.
Pros
Grow is a user-friendly, advanced tool that has allowed our company to fully understand metrics from every department. It is incredibly powerful in its ability to pull in data from every platform we use and compare the data against each other in every imaginable style of metric. The customer support is very helpful, and they will not only help you solve your problem, but advise on best practices - helping you learn how to work better in the software.
Cons
The new feature releases they make are very powerful, however they require quite a bit of manual work to implement. We almost have to overhaul all our dashboards & datasets in order to utilize the new features.

Response from Grow
Replied February 2021
Thanks for the review, Katie! If you need help with utilizing the new features please let our support team know. We're happy to help!
January 2021
Heidi from Williamsburg Learning
Company Size: 51-200 employees
Industry: Education Management
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
January 2021
Adaptive Product with Responsive Support
Pros
Grow has been great for presenting a lot of complicated data from different sources in ways that make the results clear. While sometimes the software is limited, that is made up for by the excellent support. They understood their products strenghts an current limits and were able to provide me with the code that I needed. At the same time, they were working to improve the software so that I could easily do what I wanted in the future without the extra help.
Cons
At times, it isn't clear how to get what I want. Also, while they are working to improve this, Grow doesn't always take data from external sources in the best format so I have extra steps to manipulate the data to work with Grow.

Response from Grow
Replied January 2021
Thanks so much for your feedback, Heidi! We're coming out with a lot more data warehousing in the next few months so that should make it easier to manipulate the data.
February 2021
Youri from Agfa
Company Size: 51-200 employees
Industry: Medical Devices
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
Functionality
5.0
February 2021
Spending too much time in Excel Pivot tables to track your KPIs ? Time to have a look on Grow !
Sharing KPIs within the organization with web technology, without any limit in terms of users, while reducing costs in reporting
Pros
Just design your metrics once and upload your rough data (no matter the source) with the desired frequency afterwards to get your charts updated in a few seconds
Cons
Now way to select European settings for decimal and thousands separators
Reasons for Choosing Grow
Learning curve and support

Response from Grow
Replied February 2021
Thanks for the review, Youri! We'll send the feedback on the European settings.
January 2021
Travis from PB
Company Size: 51-200 employees
Industry: Electrical/Electronic Manufacturing
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
January 2021
Easy to Use
It just works. I can rely on it to function properly at all times. Learning curve is very easy for most users.
Pros
Ease of use is the stand out pro. Reliable, fast, and error free
Cons
No big cons to report. Have heard its limited but have not come across that for my usage.

Response from Grow
Replied January 2021
Thanks for your review Travis! Great to hear that it's been easy for you and your team to use.
October 2016
Kristopher from Scientist.com (The Assay Depot, Inc)
Company Size: 11-50 employees
Industry: Biotechnology
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
October 2016
Amazing Visual and Connected Ability Dashboard
Grow does two things really well. The first is the visual appearance of grow is amazing. They have done a really good job in making it look great. It makes people want to buy and use the product. My entire team is exciting for us to finish up the dashboards and roll it out. The ability to have multiple dashboards for different divisions on your team is great. The second thing they do really well is the ability to connect all your data in one place. As a small business that is building from the ground up, we have data coming from multiple location, Google Analytics, Dropbox, our website, quickbooks, etc. Now we have a central location that we can look at all the data. It has allowed us to look at our whole business in real time. Where grow falls a little short on is the ability to manually create. Everything looks great but sometime you cant show all the necessary data you need to, in the way you want to. The metrics are static and you dont have the ability to manipulate the data the way you want to, like where a number goes or create a needed metrics. For the most part some of the things we are trying to do are more robust, that typical businesses might not notice the constraints. Grows dashboard inability to be flexibility in its designing makes it hard, if there is something your really want to show but are unable, you are kind of locked in The main complaint is the full screen mode. We love the look and feel over it but for us where we would use this the most would be in a presentation. Where we would present the different dashboards. We dont like how you cant click to the next dashboard. The only option is to wait a minute or exit out and go to the next. If you have to exit out you lose the dramatics that the full screen dashboard creates. I have the ability to scroll over the numbers in full screen but I cant just click next dashboard. That part makes no sense to me. I can live without a metrics because it looks so great but If I cant present it, that creates an issue. Overall, it is a amazing tool, that I believe my company will be growing with. It has got great reception from everyone that we have shown too. And the main purpose is it is suppose to sell the business and how well you might be doing. It does a great job doing that. The customer support is really great. The people at grow are really helpful. Having a support team that can assist you means a lot. They are looking out for your success. Cheers
Pros
I like the look and feel of grow. It looks really now and not outdated. It really is a great looking product.
Cons
a) Some of the metrics are sometimes not as manipulative as we would like. Where we would like to move around a number or something. They are more static. b) The real big one is the full screen mode. We love the look and feel over it but for us where we would use this the most would be in a presentation. Where we would present the different dashboards. We dont like how you cant click to the next dashboard. The only option is to wait a minute or exit out.
August 2019
Eric from Mark Spain Real Estate
Company Size: 201-500 employees
Industry: Real Estate
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
5.0
August 2019
Grow Dashboard
Grow has given our organization greater visibility on what's important to our business. It elevated performance and helps us understand past, current, and future performance trends. This helps us model and predict future goals. We're excited to see all our data points in one place.
Pros
Grow makes displaying data from multiple sources very easy. We have many different data points that stem from multiple locations and user interfaces, and Grow displays this data all in one place and on many different customizable dashboards for the different departments that may want to look at the same data, but in a different way or combination. The charts, run rates, goal trends, and simplification of data presentation has streamlined our operation and made all of us extremely competitive! It's great seeing our teams' performance lift simply by giving greater insight into the business in an easy-to-interpret interface.
Cons
It would be a nice addition to layer in some gamification. This may already exist and I am unaware of it.
Reasons for Choosing Grow
Cost and display were drivers in the decision.
Reasons for Switching to Grow
The Grow dashboard is easier to customize and presents the data in a way that's easier to read and understand.
March 2018
Jeff from BIGSHOT Inbound
Company Size: 11-50 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
Not your average SaaS BI company. Grow is something special!
Pros
What separates Grow from the other players in the SaaS BI reporting software space is three fold. 1) Price. I had a call with DOMO and actually laughed when they told me what their platform would cost me each month. Grow is affordable for small agencies, startups and small to mid sized companies - especially when you factor in the ROI it generates. 2) Ease of use. We looked at MSBI but it's complexities - especially around Google Analytics made getting our reporting up and running extremely expensive. Grow makes connecting data sources super easy. I was up and running with basic reporting the day I signed up. 3) Data scientists. In my experience with SaaS software, their onboarding calls can be a big time waster, simply because the people performing the onboarding, are not experts in the field but rather lower level employees who were trained to follow a predetermined onboarding process. My onboarding at Grow was presented by a real data scientist! Not only did he provide excellent training on the software, he made suggestions on how to tweak my reporting needs to show greater value to my clients. The combination of these three elements come together seamlessly to create a truly viable alternative to Microsoft BI, DOMO and Tableau. Watch out big guys! Here comes GROW!
Cons
Surely I could find something bad to say right? Not really! I guess if forced I would say that they need to be easier to find on the web. I would have started using Grow months ago - had I known it was out there. So, get those marketing guys to work! Hey - I'm a marketing guy - put me to work!
January 2019
Anonymous
Company Size: 11-50 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
January 2019
Solid BI Dashboard Solution
It's been great to build out the dashboards that we need to see what's working in real-time so we can make smart, data-backed decisions, in real-time.
Pros
As a marketer who tends to geek out on performance data, it's been great to have a solid dashboard solution that allows me to connect multiple data sources, aggregate all the data and slice and dice to create visual charts, graphs and tables that paint a clear picture of how our marketing initiatives are performing.
Cons
Again as a marketer (vs. a data analyst), there is a bit of a learning curve at first when figuring out how to leverage Grow's data manipulation and filtering tools. But the Grow team has continually made improvements to these systems, which have dramatically improved the metric/dashboard building experience. My main criticisms, which are probably not unique to Grow, just revolve around the integrations that they provide. They are still missing some popular platform connections that we need.
October 2018
Troy from Aira.io
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
October 2018
Great solution for SaaS oriented - BI, exploration enabled in days across 100's of sources
We have 30+ SaaS systems and were using SQL/GSheets to analyze data. Within 15 days of implementing we had over 100 metrics and 10's of dashboards - six months later the Grow and the discussion of metrics is everywhere - slack, email, online, on company dashboards, in the hands of our investors. This all with one dedicated analytics resource.
Pros
Ease: because 100's of the most common data sources are pre-integrated you can quickly get past the headache of secure access and onto the business of working with data. Because you can do most analytics without deep sql knowledge more of the business staff can participate in developing the graphs and knowledge. Pace of Innovation: Grow is launching new features every month making it increasingly easy to develop the metrics you need. Pricing Model: Because this isn't a "pay per seat" model and instead a per metric model the value delivered is aligned with cost - occasional users, heavy users all can leverage the full power of the platform without breaking the bank.
Cons
If you want super advanced visualizations on par with the highest priced BI tools this isn't for you - this tool is rich but has made appropriate tradeoffs for the purpose of simplicity. For example, you can't have multiple series on the second axis of a 2-axis graph.
October 2018
Adam from TETON Sports
Company Size: 11-50 employees
Industry: Consumer Goods
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
October 2018
Review - TETON Sports
Our experience has been very positive. Thanks to training from the last Data Driven Summit, we've been able to successfully tap into our data and successfully aggregate it enough to gain insights.
Pros
This software allows for the majority of your data to be accessible within Grow's platform. The abilities to transform the data and present it in a professional, and aesthetically appealing way is critical. I've enjoyed the ability that Grow has to leverage a lot of the functions and abilities available in Excel and other database querying languages inherently in their builder.
Cons
Without a knowledge of SQL, many data sources are rendered useless or very cumbersome to retrieve meaningful data. Many of the lesser know data sources do not (understandably) have metrics pre built and ready to add to dashboards, therefore, inspection of the data sources and knowledge of SQL transformations and joins are required to achieve the right data for what's needed.
June 2017
Dave from Ignitium
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2017
Most Comprehension and Easy to Use Dashboard Platform!
Grow allows my entire agency and all of our clients to see the metrics that matter most. In turn, we are able to make adjustments 10x faster than when we had to manually pull reports and create visuals on a weekly/monthly basis.
Pros
I have been using Grow for over a year now and I am in it every day. When initially researching realtime dashboard systems I was drawn to Grow because it offered all of the integrations I needed as a digital marketer. It was extremly easy to learn how to setup the metrics and to integrate multiple data sources such as advertising spend versus customer data from Salesforce. The recently added a variety of new capabilities to allow for the user to modify the data present using filters which has come in very handy when presenting to clients.
Cons
The only drawback I can think of is I would like to have more flexibility with customizing the visuals with the size of the fonts and having a few more options with the types of charts.
August 2016
Glendon from Able Lending
Company Size: 11-50 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
August 2016
Gem of a product
The product allows you to pull in data from different sources of your company (and combine them) and build visualizations. It also supports custom SQL queries on the data sources. It basically turns them into SQL tables and then lets you query them. They also support excel type features. The company is definitely early stage and has a bunch of things to iron out but I love the design the vision of the product and think there is huge potential here. If you are familiar with Salesforce and the Dashboard app, Grow is what that should be. It supports multiple users and custom permissions for each user. Which is great for sharing the dashboards and reports with Investors / Interested parties without giving them everything.
Pros
The list is long, this product has so many nice features, I was told when we signed up that they have a 90+% retention which doesn't surprise me. I'd just give it a shot if your looking for dashboard, visualization software.
Cons
There are some really basic things missing from this product that would make it a lot better. There is no "pivot table type" feature which for ETL is a basic feature and I'm surprised they don't have it. The application runs slow. Given the complexity of the visualizations and dashboards I'm not surprised, the amount of javascript that must be under the hood... But still its really frustrating to work with at times due to speed. For all the criticism salesforce gets its super fast and reliable and that just counts for so much.
July 2019
William from Matix Labs
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Customer support
5.0
Functionality
4.0
July 2019
Grow Makes It Easy
Pros
It connects different data points very easily and its power is awesome. It creates a simple dashboard that makes viewing the data easy and clear. Anytime I've had a need, customer service is very helpful.
Cons
I would like to see Facebook and Shopify specific pre-made templates. Maybe gather the top 10 dashboards most eccommerce and Facebook marketing owners want to see and then make an attractive dashboard that you can just plug n play. Then with 1 dashboard let the viewer be able to change what the date ranges are. Thank you for all the value you've created!
April 2017
Garin from Consensus
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2017
Awesome BI dashboard for small business
Grow has designed excellent software that is flexible and easy to use. They seem to plug into almost all of the other tools we want to work with, and when they don't we can work something with a Google sheet or something else. They've got a good API as well. Their service is excellent. Love this company.
Pros
Easy to use, great design, flexible, excellent integrations, fast customer service.
Cons
Doesn't include a few features, like sparklines with hovers for point in time data, that I with it did.
July 2019
John from Altaworx
Company Size: 11-50 employees
Industry: Telecommunications
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
July 2019
Revolutionized our small business
Having the ability to see data from so many sources for our finance, support, marketing, and sales departments at a glance without having to pull data every day and make pivot tables each time is absolutely critical for us. Our leadership team is able to make crucial business decisions more quickly and more easily thanks to Grow.
Pros
How easy it is to import information from so many sources; and that setup of metrics is easy but we have the option to be as complex as we want/need.
Cons
We use our metrics from laptops to TVs displayed around our offices. There is no way to know how large or small the metrics are on any given device. I wish that we had a grid or template so that the dashboard can be customized for a specific resolution or screen size without hours of trial and error.
July 2019
Sarah from Raised Real
Company Size: 2-10 employees
Industry: Food & Beverages
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Amazing Dashboard Software
Pros
- Cross connect data and from different sources and view them in one dashboard. Eg. CRM with Facebook ads - SQL made easy- the software is so easy to use that you end up running SQL queries without even realizing it - Easy, digestible dashboards to share with the rest of the team - Amazing onboarding, training, and customer success team. They make sure you're all set up - Easy set up of LTV graphs and modeling
Cons
- If you're not an analytical person or comfortable with numbers, it will be difficult for you to ramp up. - Steep learning curve- but so worth it!
July 2019
Alexander from Mark Spain Real Estate
Company Size: 201-500 employees
Industry: Real Estate
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Hands Down Best Decision
The benefits we have realized is the ability to more quickly identify shifts in business trends as a result of live data streams
Pros
What I like most about this software is how easy it is to use and how Grow is constantly striving to make changes that add value to their clients.
Cons
Honestly can't say I have ever had an issue that wasn't already being solved for by Grow's development team for a future release or wasn't something that their support team couldn't help me solve.
Reasons for Choosing Grow
Superior product for lower cost
October 2016
Jon from Aspen Clinical Research
Company Size: 11-50 employees
Industry: Pharmaceuticals
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2016
Dashboard of KPI's that don't suck and at a great value!
I have not had technology change how we focus our business operations more than Grow.com has in a very long time! We now have placed TV's, monitors, etc. throughout our building for each department and we can spend our money to reward our staff for meeting metrics rather then an overpriced flashy dashboard that is unnecessary. Thanks!
Pros
Ease of connecting plug-ins (after minor training), ability to request additional plug ins with fast response, COST... as it is affordable we can actually make this something for our organization to use for ALL of our staff, not just a limited number of users which is HUGE.
Cons
Filtering data is difficult in some cases, i would like the ability to not know SQL to do some of the filtering (although, the Grow staff have always accommodated my shortcomings on this though)
January 2018
Dru from Real Thread
Company Size: 11-50 employees
Industry: Apparel & Fashion
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2018
Grow gives us exceptional insight to our business data in an automatic, aesthetically pleasing form.
Pros
The ability for Grow to do data calculations was transformational for us. Our prior dashboard software could only display data exactly as it was fed in, it wasn't able to calculate & manipulate data . Grow's ability to take multiple data sources, do calculations/formulas and then display the result is phenomenal.
Cons
I put three stars for "ease of use" because although Grow is amazingly powerful when it comes to gathering data and manipulating it, building each metric can be challenging. In my eyes though, ease of use is somewhat of an expected trade-off when you add features, in this case, to gain the amazing data manipulation power Grow offers.
October 2018
Kody from Time to Smile
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2018
Grow keeps everything in one place
Everyone in the company can keep track of KPI's much easier. This saves the company money and helps them to perform better.
Pros
Grow makes it easy to create the perfect dashboard that can hold all of your KPI's in one place. It is great to be able to quickly glance at your computer and see how the company is doing with all of its separate goals.
Cons
Building the reports can be time consuming, but this is made much less of an issue thanks to their support team and the new tools that they have released recently.
September 2020
Connie from Cardiovascular Systems, Inc.
Company Size: 501-1,000 employees
Industry: Medical Devices
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Grow is great for creating Dashboards
Grow on a daily basis help have a single location to see different data points at a glance.
Pros
Grow is great for creating dashboards to summarize information from various resources, other databases, spreadsheets etc. It's helpful to summarize and edit the data to help people visualize the information.
Cons
You need to have a good grasp of computer programming to fully take advantage of all the features Grow has to offer. Its not for the most novice users.
June 2018
Kristopher from Scientist.com
Company Size: 51-200 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
June 2018
Grow has been an amazing reporting tool. All of the executives look at the grow reports every day.
easy to review
Pros
The visualization of the product is amazing. It has a wow factor to it that makes everything you are presenting look so positive. It is really useful to be able to provide daily results to everyone on the team. Makes communicating results more easy
Cons
It is a really great visualization tool but it lakes the ease of use and ability to drill down deeper. Each metric stands alone and it is great for presenting but not necessary for analyzing
October 2018
Nathan from MachMotion
Company Size: 11-50 employees
Industry: Industrial Automation
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2018
The best tool for our company!
Our main goal was to share company metrics with the whole team, not just the top few. We've been able to build some traction in this area.
Pros
Grow is easy to use and setup, plus their support is the best. It's been great to visualize the most important metrics that make a difference with our company performance.
Cons
There was some difficulty in building new metrics in the past, bringing different sources together. But they have made huge improvements here.
March 2018
Anonymous
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
This software allows our firm to ask the right questions based on real data. Love it!
Pros
We have data living in all sorts of places around the web; from Salesforce to Google Docs, all of our data is at our fingertips. I've created multiple metrics that allows us to ask the right questions about how our firm is growing.
Cons
A lot of their metrics can be built using simple commands they call "transforms" but some of it still requires knowing SQL which can be a bit of a pain if you don't know any.
July 2018
Brian from Sprout
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
3.0
Functionality
4.0
July 2018
Amazing tool for combining all of your disparent data sources together into one dashboard
Pros
It integrates with so many softwares. If my tool is not integrated than I just use google sheets instead. I can always get data into this system and display it how I want.
Cons
I dislike the visualization options. They are pretty basic with locked down functions. It would be great if you could customize the colors on a pie chart, force a max and minimum y axis (example, I have bar graphs with accuracy as a percentage. I cannot have the top of the chart at 100%, its always 115-120%. It doesn't make alot of sense. Its a young tool, so they are improving it constantly. I have faith this platform will only get better over time. I would def recommend it to anyone, especially on a budget and is more of a DIY BI person.
October 2018
Ben from Powerblanket
Company Size: 11-50 employees
Industry: Mechanical or Industrial Engineering
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
5.0
October 2018
Visualization makes a big difference
It has been great for the company that I work for. Having dynamic, up to date metrics front and center has created excellent motivation.
Pros
It is easy enough for me to pull in my data and transform it in the way that I need to in order to display the metrics that are important. I love the transforms.
Cons
I set things up and then went many months without editing metrics, when I returned it was very different. It is great that it is different because many new functions were added but I think it would be neat if there was some indication of what was new since my last visit.
October 2016
Dave from Ignitium
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
October 2016
Has great potential!!
Grow is a fantastic system for showing close-to-real-time data on an organizations key performance metrics. Their support staff is great and very responsive. The key thing for me is integrations, I researched many competitors including NinjaCat, Klipfolio, Domo, Tableau and Acquisio and found that Grow had the most comprehensive list of available integrations at a reasonable price. The only drawback I have found is is that as you expand your library of metrics, the system slows down when refreshing the data. It makes sense that the more data the servers have to keep up with, the longer it will take but I think it's time to upgrade their infrastructure.
Pros
The integrations and the visualizations
Cons
the slowness of the data refresh, the system appear to only refresh one metric at a time and when you have 50 metrics, that's quite a wait.
July 2019
alec from Spectrio
Company Size: 201-500 employees
Industry: Marketing and Advertising
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
July 2019
great onboarding and simple integration
We've acquired a number of new businesses over the years. While we have integrated most of the financial functions into one system, we still have a number of service systems that needed to be joined for executive reporting not involving spreadsheets. Grow.com makes our reporting fast and easy and allow us to make timely decisions.
Pros
Grow makes it easy to connect a ton of different data sources. The UI is quick to learn and easy to understand.
Cons
The integration with our CRM took quite a bit of effort to establish, however Grow has since simplified the integration.
July 2019
Brandon from Real Thread
Company Size: 11-50 employees
Industry: Printing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
July 2019
Grow helps our business with visibility!
We use Grow to display our lead and lag metrics - both company wide and specific to teams. We see live data that can help us make day-to-day decisions as well as the managerial decisions. It's great!
Pros
Connects easily with the software platforms we consistently use. Easy to learn and set up.
Cons
Spreadsheet could be a little more powerful and more functional like Excel
January 2018
Crystal from Cresca Group
Company Size: 11-50 employees
Industry: Management Consulting
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2018
Since using Grow, we can't remember how we operated without. Only wish we started using it earlier!
Pros
The way we are now able to display and see our company-wide metrics from several data points has been immensely useful in our long-term business planning and in guiding our short-term strategic initiatives. We are now able to organize our data and display it in ways that are effective and easy to understand across the entire staff and we have seen increased motivation and productivity based on the availability of information as a basis for our business decisions.
Cons
There is a learning curve to creating the metrics but the company provides all the resources needed to become proficient in its use quickly.
September 2018
Jon from Aspen Clinical Research
Company Size: 11-50 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
September 2018
Great Value and worth maintaining
Pros
Ease of links to your data to include, excellent support for adding links they don’t show as supported (they contact our software companies and get the needed details to connect), the BEST value in dashboard systems we have seen!
Cons
We have had issues and they were quickly addressed and thus we have no cons at the moment!
October 2018
Anonymous
Company Size: 11-50 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
3.0
October 2018
Effective and cost friendly for SMB
Grow has been transformative in allowing our organization to provide actionable insights to our external clients and enabled BI as an integral value add-on
Pros
Grow has API integrations with several sales, marketing and financial data platforms. The wide range of transforms available makes Grow accessible to a broad spectrum of technical and non-technical users.
Cons
Grow has a somewhat low ceiling in terms of scalability for external client facing reporting but is taking steps to address these challenges
January 2021
Michael from HawkLaw
Company Size: 51-200 employees
Industry: Legal Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Great tool for getting right into the data.
Overall, this service has been the backbone of our company's data analysis.
Pros
The tool has many ways to break down the data for my team. Very simple to use and quick to stand up a metric/dashboard quickly.
Cons
There are some glitches that I've noticed (more recently since the update to Grow 6). One big one is that if I am in a metric and a co-worker jumps into the same one, they can inadvertently delete my work. It would be great to have some sort of feedback to notify me that another user is in the same metric.

Response from Grow
Replied January 2021
Thanks for review, Michael! I sent your feedback on the metric issue you're running into to our product team.
August 2019
Mike from SalesRabbit
Company Size: 51-200 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
August 2019
Revealing the patterns and opportunities in all aspects of your business
We would struggle without the data visibility that Grow provides. Every department in our company uses it and it is one of the key drivers of the decisions we make.
Pros
It is very easy to integrate and there are plenty of integration opportunities. Once the data is in Grow you can manipulate it to reveal the key opportunities to grow your business.
Cons
It is on the pricy end of the options in its space but I haven't seen a better solution out there.
November 2016
Ian from Zembula FKA Scratch-it
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
3.0
Functionality
4.0
November 2016
Excellent Product and Getting Better
Grow has been great for the office. It is feature rich and is getting better as time progresses. Support usually gets back to me quickly. The UI has gotten significantly better with the newest update. Having metrics to display in the office has increased transparency and sparked competition that wasn't in the office before. The value is by far the best of any company in the field and we look forward to seeing this company succeed.
Pros
The company seems to use and care for the product they are building and it shows with each update.
Cons
I would like to be able to create a custom grid and have the metrics display in that grid at all screen sizes. Right now it is difficult to re-size metrics to fit properly on the big screen.
October 2018
Alexander from Mark Spain Real Estate
Company Size: 51-200 employees
Industry: Real Estate
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2018
Grow is AWESOME
Overall we've been really pleased with our purchase and overall experience with the product and the reps
Pros
I like how we can manipulate data from multiple sources all in one easy to use platform. Allows us to create dashboards that are far stronger than any one platform could provide.
Cons
Sometimes it's difficult to know when to use certain features within the Grow but their reps in the chat box are super responsive so when in doubt I always ask!
October 2018
Ian from Rocco & Roxie Supply Co.
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2018
One Stop BI Solution
We are seeing data in a clear, user friendly way from multiple sources. It saves us time because instead of logging into Quckbooks, Salesforce, Seller Central, Google Sheets, we can see everything in one place in a format that is easy to view.
Pros
Grow has fantastic support. We always get a fast response when we need something built or have a question about a metric. Additionally, they are constantly improving the platform to make it very easy to use. The metrics look clean and you can pull data from almost limitless sources.
Cons
The 50 metric limit on the basic package. I wish they included 100 metrics at the base price.
January 2019
Brandon from RMR Solutions LLC
Company Size: 11-50 employees
Industry: Chemicals
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2019
Best BI tool available
Exceptional. As an online sales business, it has been essential in making many business decisions. Grow allowed us to look at our business from a holistic standpoint efficiently.
Pros
Excellent support team. Great onboarding processes. Easy tool to use in building metrics that involve multiple data sources. Frequent updates based on user requests. Affordable pricing.
Cons
Builder can be slow and lag, but they have made huge improvements on this.
October 2018
Jessi from Big Leap
Company Size: 51-200 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2018
Easy To Use, Great Visuals, Tremendous Value
It has been awesome, I would definitely recommend them!
Pros
Grow provides an interface that lets you easily transform and manipulate your data into awesome visuals.
Cons
The older version required more SQL knowledge, but with their new builder it has improved!
December 2018
Anonymous
Company Size: 51-200 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
5.0
December 2018
Simply the best BI tool available to SMBs!
Pros
Grow.com makes it so easy for my company to visualize our data. The ability to create new metrics on the fly and easily customize reports from different data sources is a game changer for our company.
Cons
Some knowledge of SQL is required, although I know the Grow team is working to eliminate any SQL requirements. Still, for a non-coder, there are some limitations on complex reporting.
July 2018
Jeff from Corporate Alliance
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2018
Grow has been a great resource to creating visibility to the entire team on key metrics.
Tremendous value for the money
Pros
I love the value that Grow provides. Visibility at an affordable price is what is so attractive about Grow.
Cons
I would say the learning curve is the only bad thing I've heard about from the team. During the set up process, it seemed to take our team a little longer than anticipated to get up and going.

Response from Grow.com
Replied July 2018
Thanks for the review, Jeff! We're glad you're having a positive experience with Grow.
January 2018
Ted from Houwzer
Company Size: 11-50 employees
Industry: Real Estate
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2018
Grow has made a massive difference in how our company tracks key metrics and makes decisions
Better data analytics, better decision making, better communication.
Pros
Love how customizable it is, and our ability to view sorted groups of data visually in the same window/tab to make super informed decisions. Also love the ability to share access as a communications tool.
Cons
With so much data from so many sources sometimes it takes a bit to get it to feed right, but the customer support has been great.
October 2018
Jake from Weave
Company Size: 201-500 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2018
Great company
Pros
Have enjoyed the interface, ease of implementation and all around experience. Really helps us to put data in one place and make it easy to make adjustments.
Cons
Not really anything. Satisfied. Grow has been super helpful
August 2019
Christopher from Keylink Fencing & Railing
Company Size: 201-500 employees
Industry: Consumer Goods
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
August 2019
Grow Review
I was able to ask questions about how things are going based on the data in one place
Pros
Easy to view vital metrics in one easy to navigate place
Cons
Find a way to consolidate data onto a single monitor sized screen
Displaying 1 - 50 of 221 reviews