About ActivTrak

ActivTrak helps companies unlock productivity potential. Our award-winning workforce analytics and productivity management software provides expert insights that empower people, optimize processes, and maximize technology.

Additionally, with data sourced from more than 9,000 customers and over 450,000 users, ActivTrak’s Workforce Productivity Lab is a global center for ground-breaking research and expertise that helps companies embrace and embody the future of work.


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

509 Reviews of ActivTrak

Average User Ratings

Overall

4.6 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(335)

335

4 stars

(145)

145

3 stars

(28)

28

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 509 results

November 2018

User Profile Picture

Richard from University

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

My opinion

I'm very happy, never run in any error and the agent program is constantly updated

Pros

ActivTrak is a powerful tool for businesses. You can watch live the efficiency of every employee, if and were their are wasting their time on internet and very discreet. You have all the data in a simple web page with a lot of option and statistics for every user.

Cons

The first time you login in the dashboard, its a little weird and you need some time to find everything, how to activate account and change the settings. The installation while is very fast and easy, sometimes is blocked from antivirus programs

July 2020

Nathan from geocgi

Company Size: 11-50 employees

Industry: Defense & Space

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2020

ActivTrak - Excellent software to aid in compliance and InsiderThreat

So far, we've been thoroughly pleased with the software.

Pros

ActivTrak gave us further insight as to what our staff really does throughout the day, applications they run, and aid with compliance.

Cons

Categorizing sites and applications takes a bit, but I don't see another way around it.

Reasons for Choosing ActivTrak

We chose ActivTrak because of their ease of use, quick and silent deployment, and ability to aid with Insider Threat. Terramind and InterGuard were too expensive and cumbersome to administer. Since we work with the Federal Government, we couldn't use StaffCop since it's made in Russia. We have users located across the globe, so it was imperative that we have a solution that allows remote users to be monitored and submit feedback when they're online regardless of connecting back to our headquarters on-prem network.

May 2021

Grietz from Smartsourcing

Company Size: 201-500 employees

Industry: Outsourcing/Offshoring

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

A BPO Essential Tool

I would say that its worth its price. Ever since we started our Work From Home set up, managing the team has been made easy by ActivTrak. We are able to monitor our team's activities as it relates to their productivity and we are able to keep our word to our clients about protecting their data and prevent any data security breaches.

Pros

I love how it integrates productivity tracking and security in one platform. This is the tool to help you manage your company effectively especially for outsourcing companies like us. It tracks the productivity of our offshore team and generates a comprehensive report that could help assess a staff or a team's needs in their operational day to day activities.

Cons

None. I would say that the features offered by ActivTrak are functional and beneficial. This makes sense because they are open for suggestions and they conduct webinars from time to time where they provide information about a new feature and gather information about what could possibly be a helpful feature in the future.

Reasons for Choosing ActivTrak

We chose ActivTrak because at that time we thought we needed a tool that would provide us a way to monitor productivity and data security while operating a work from home set up and it indeed does the job.

June 2020

User Profile Picture

Kimberly from WP Indiana

Verified Reviewer

Company Size: 1 employee

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

5.0

Value for money

1.0

Customer support

2.0

Functionality

5.0

June 2020

Good service but not for companies less than 5 people.

I really liked the services but felt lied to when the free trial was over. At the check out you find out you have to pay a price higher than advertised.

Pros

Good service, easy to use and lots of nice features. I really would have like to use this services. It was my first choice and would have use it if not for the cost.

Cons

You shows a good price per users but when you go to subscribe it requires minimum of five users. I only needed one user which made the price was very high for me.

Reasons for Choosing ActivTrak

I like the features offered, felt Activtrak have more features.

April 2021

Wade from Helgesen Industries, Inc

Company Size: 201-500 employees

Industry: Machinery

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2021

ActivTrak

Aside from being a great product, ActivTrak has excellent support. So many times, support disappears as soon as a sale is made. Not here. They follow through on every question and make sure things are done right.

Pros

I love how comprehensive this software is. It provides a detailed picture of a user's activity. We can get screenshots of their workstation as well as categorizing the time spent during the workday. It gives us everything we are looking for.

Cons

We are not exactly excited about it's pricing structure. There are so many benefits though. It is a minor issue for us.