About ActivTrak

ActivTrak is a cloud-based employee monitoring platform that helps small to large businesses monitor employees' online activities to ensure productivity and compliance within the organization. With ActivTrak, employers and managers have the insight they need to know to improve employee performance as well as keep track of sensitive internal information and improve operational efficiency

Features of ActivTrak include remote workstation screenshots, monitoring, user-based reports, malicious website blocking, productivity tracking, activity alarms, screenshot and email address redactions and raw data access. It allows businesses to track and access real-time activity of employees and manage and view user data through screenshots. Additionally, it ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

493 Reviews of ActivTrak

Average User Ratings

Overall

4.61 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(326)

326

4 stars

(142)

142

3 stars

(25)

25

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 493 results

November 2018

Richard from University

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

My opinion

I'm very happy, never run in any error and the agent program is constantly updated

Pros

ActivTrak is a powerful tool for businesses. You can watch live the efficiency of every employee, if and were their are wasting their time on internet and very discreet. You have all the data in a simple web page with a lot of option and statistics for every user.

Cons

The first time you login in the dashboard, its a little weird and you need some time to find everything, how to activate account and change the settings. The installation while is very fast and easy, sometimes is blocked from antivirus programs

July 2020

Nathan from geocgi

Company Size: 11-50 employees

Industry: Defense & Space

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2020

ActivTrak - Excellent software to aid in compliance and InsiderThreat

So far, we've been thoroughly pleased with the software.

Pros

ActivTrak gave us further insight as to what our staff really does throughout the day, applications they run, and aid with compliance.

Cons

Categorizing sites and applications takes a bit, but I don't see another way around it.

Reasons for Choosing ActivTrak

We chose ActivTrak because of their ease of use, quick and silent deployment, and ability to aid with Insider Threat. Terramind and InterGuard were too expensive and cumbersome to administer. Since we work with the Federal Government, we couldn't use StaffCop since it's made in Russia. We have users located across the globe, so it was imperative that we have a solution that allows remote users to be monitored and submit feedback when they're online regardless of connecting back to our headquarters on-prem network.

June 2020

Kimberly from WP Indiana

Verified Reviewer

Company Size: 1 employee

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

5.0

Value for money

1.0

Customer support

2.0

Functionality

5.0

June 2020

Good service but not for companies less than 5 people.

I really liked the services but felt lied to when the free trial was over. At the check out you find out you have to pay a price higher than advertised.

Pros

Good service, easy to use and lots of nice features. I really would have like to use this services. It was my first choice and would have use it if not for the cost.

Cons

You shows a good price per users but when you go to subscribe it requires minimum of five users. I only needed one user which made the price was very high for me.

Reasons for Choosing ActivTrak

I like the features offered, felt Activtrak have more features.

August 2020

Diana from Syfan Logistics

Company Size: 201-500 employees

Industry: Logistics and Supply Chain

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

August 2020

Tracking and Visibiltiy

Activtrak is a great tool. During the pandemic it gave us visibility to user activity and continues to assist us daily in process improvement

Pros

Activtrak gives management and users the ability to see what they are viewing as well as KPI Reporting to track productivity of users so that evaluations can be made of how to improve a user or particular positions productivity.

Cons

Inability to import activtrack users. Upgrading to a newer version sometimes loses the continuity for a person.

Reasons for Choosing ActivTrak

More features that we were looking for and pricing was less expensive.

July 2020

jose luis from NEXT IT INNOVATION

Company Size: 51-200 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Information security

This is a reliable solution and is one of our most important investments yearly.

Pros

This software let our company provide a more secure environment and add our final customers proof of that we have no "strange" vulnerabilities.

Cons

You need a lot of time to deploy and and make actualizations on the information you need to have a 100% service up and working.