---
title: "ActivTrak Software Reviews, Demo & Pricing - 2026"
description: "Review of ActivTrak Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
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---

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ActivTrak

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Overview

[Reviews](https://www.softwareadvice.com/bi/activtrak-profile/reviews/)[Alternatives](https://www.softwareadvice.com/bi/activtrak-profile/alternatives/)

# ActivTrak Review

Custom quote Free version Free trial 4 plans

Wondering if ActivTrak is right for your organization?

Our Productivity Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

ActivTrak

4.5

[(592)](https://www.softwareadvice.com/bi/activtrak-profile/reviews/)

Pricing

Pricing available upon request

### About ActivTrak

ActivTrak provides the Work Intelligence organizations need to understand how work changes in the AI era. As the system of record for work, its award-winning platform captures behavioral data across people, tools and AI agents, and the workflows that connect them — enabling leaders to measure impact, optimize productivity and improve operational performance. The platform also powers research through the ActivTrak Productivity Lab.

Built on a privacy-first data foundation, ActivTrak is trusted by more than 9,500 organizations worldwide and recognized by Deloitte’s Technology Fast 500, Inc. 5000, TrustRadius and G2 for delivering measurable ROI and stronger business outcomes. The company is backed by Elsewhere Partners, Sapphire Ventures and Francisco Partners.

Wondering if ActivTrak is right for your organization?

Our Productivity Software selection experts can help you in 15 minutes or less.

## ActivTrak User Interface

## Popular ActivTrak Alternatives

Main Product

ActivTrak

4.5

[(592)](https://www.softwareadvice.com/bi/activtrak-profile/reviews/)

Ratings Breakdown

-   4.49Ease of use
-   4.35Value for money
-   4.46Customer support
-   4.39Functionality

Pricing

Available upon request

Get Price

Alternative Product

[BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/)

4.6

[(3653)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.47Value for money
-   4.51Customer support
-   4.42Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

[DeskTime](https://www.softwareadvice.com/hr/desktime-profile/)

4.5

[(526)](https://www.softwareadvice.com/hr/desktime-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.44Value for money
-   4.52Customer support
-   4.35Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)

4.6

[(5322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[WebWork Time Tracker](https://www.softwareadvice.com/project-management/webwork-time-tracker-profile/)

4.6

[(628)](https://www.softwareadvice.com/project-management/webwork-time-tracker-profile/reviews/)

Ratings Breakdown

-   4.71Ease of use
-   4.64Value for money
-   4.57Customer support
-   4.58Functionality

Pricing

Starting at $3.99 per month

Get Price

Alternative Product

[WorkTime](https://www.softwareadvice.com/employee-monitoring/worktime-profile/)

4.6

[(180)](https://www.softwareadvice.com/employee-monitoring/worktime-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.58Value for money
-   4.39Customer support
-   4.46Functionality

Pricing

Starting at $6.99 per month

Get Price

## ActivTrak Pros and Cons

We analyzed 592 verified reviews for ActivTrak to find out what actual users really think.

Select to learn more

Detailed Productivity Analytics

You get comprehensive reports and real-time insights into employee productivity, including application and website usage, idle times, and work patterns. These analytics help identify habits, optimize workflows, and boost accountability, making it easier to measure and improve team output.

Intuitive And Simple Interface

Navigating ActivTrak is straightforward thanks to its clean design, user-friendly menus, and organized layout. Users find it easy to learn, set up, and access information quickly, with minimal training required and clear options for both basic and in-depth monitoring.

Remote Activity Tracking Tools

ActivTrak lets you monitor employee activity from anywhere, with features like live screen viewing, detailed graphs, and web history tracking. You can block distracting sites, set shift schedules, and review screenshots to keep teams focused and productive, all through a simple interface.

High Cost And Free Limits

Pricing is a concern for many, with paid plans seen as expensive and the free version limited by storage and user count. Small businesses struggle to justify the cost, and users report issues with auto-renewals, cancellation, and aggressive sales tactics.

Setup And Removal Difficulties

Installing and uninstalling ActivTrak can be confusing and time-consuming, with frequent issues like agent failures, compatibility problems, and incomplete removal. Users report needing admin intervention, trouble with upgrades, and challenges on different operating systems.

Storage And Usability Issues

Screenshot capture is hampered by strict storage limits, slow access, and lack of selective deletion. Users find it frustrating to lose data or manage screenshots, and there are concerns about privacy, frequency settings, and the absence of video recording options.

## ActivTrak Pricing and Plans

ActivTrak has four plans. Work Activity Tracking, Workforce Management, Productivity Optimization, and Enterprise are custom-priced.

Free versionFree trial

Work Activity Tracking

$10/worker/month, bills yearly

Ensure adherence to working hours & tech compliance.

Work Activity Tracking plan includes:

-   Top Websites Report
-   Unlimited Storage
-   Working Hours Report
-   5 User Minimum
-   Activity Dashboard
-   Alarm-Triggered Screenshots
-   Automated Classification of Websites and Apps Activity
-   Chat
-   Diagnostics and Health Check
-   Email Notification
-   Email Support
-   File Transfer Detection
-   MS Teams Notifications
-   Onboarding
-   Phone
-   Productivity Classification by Groups
-   Productivity Report
-   Remote Installation
-   Slack Notifications
-   Team Productivity Pulse
-   Top Applications Report
-   Top Categories Report
-   Top Users Report
-   Training Resources

Workforce Management

$15/worker/month, bills yearly

Increase workforce capacity and efficiency. 

Workforce Management plan includes:

-   Historical Trend Analysis
-   Website Blocking
-   Real-time Team View
-   Automatic Time Tracking

Productivity Optimization

$17/worker/month, bills yearly

Optimize productivity, workflows and AI impact.

Productivity Optimization plan includes:

-   Top Categories Report
-   Top Users Report
-   Top Websites Report
-   Unlimited Storage
-   USB Device and File Transfer Detection
-   Virtual Coach Recommendations
-   Work Efficiency & Focus
-   Top Applications Report
-   Technology Usage and Adoption
-   Team Productivity Goal Setting & Tracking
-   Team & Individual Productivity Benchmarks
-   Remote Installation
-   Productivity Report
-   Productivity Classification by Groups. Slack Notifications
-   Personal Insights Dashboard for Employees
-   Organization Health Dashboard
-   Onboarding and Enablement Resources
-   MS Teams Notifications
-   Inefficiency and Distraction Analysis
-   Email Support
-   Email Subscriptions and Sharing
-   Diagnostics and Health Check
-   Automated Classification of Websites and Apps Activity
-   Workload Balance & Burnout Risk
-   Working Hours Report
-   5 User Minimum

Enterprise

Contact Vendor for Pricing

Unlimited Users

Enterprise plan includes:

-   Comprehensive suite of functionality and features
-   Enterprise licensing
-   Signature support

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does ActivTrak pricing compare to alternatives?

Explore how ActivTrak's pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| ActivTrak4.5[(592)](https://www.softwareadvice.com/bi/activtrak-profile/reviews/) | Free | Available | Available | 4.3 |
| [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/)4.6[(3,653)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) | $10.00 /user/mo | Available | Not available | 4.5 |
| [DeskTime](https://www.softwareadvice.com/hr/desktime-profile/)4.5[(526)](https://www.softwareadvice.com/hr/desktime-profile/reviews/) | $7.00 /user/mo | Available | Not available | 4.4 |
| [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)4.6[(5,322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) | $29.00 /mo | Available | Available | 4.5 |
| [WebWork Time Tracker](https://www.softwareadvice.com/project-management/webwork-time-tracker-profile/)4.6[(628)](https://www.softwareadvice.com/project-management/webwork-time-tracker-profile/reviews/) | $3.99 /user/mo | Available | Not available | 4.6 |

ActivTrak4.5[(592)](https://www.softwareadvice.com/bi/activtrak-profile/reviews/)

* * *

Starting price

Free

Free trial

Available

Free version

Available

Value For Money

4.3

-   [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/)4.6[(3,653)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/)
    
    * * *
    
    Starting price
    
    $10.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.5
    
-   [DeskTime](https://www.softwareadvice.com/hr/desktime-profile/)4.5[(526)](https://www.softwareadvice.com/hr/desktime-profile/reviews/)
    
    * * *
    
    Starting price
    
    $7.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.4
    
-   [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)4.6[(5,322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)
    
    * * *
    
    Starting price
    
    $29.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.5
    
-   [WebWork Time Tracker](https://www.softwareadvice.com/project-management/webwork-time-tracker-profile/)4.6[(628)](https://www.softwareadvice.com/project-management/webwork-time-tracker-profile/reviews/)
    
    * * *
    
    Starting price
    
    $3.99 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.6
    

## ActivTrak Features

-   Popular features found in Productivity
    
    Collaboration Tools
    
    Content Creation
    
    Productivity Tools
    
    Progress Tracking
    
    Task Management
    
-   More features of ActivTrak
    
    Access Controls/Permissions
    
    Active Directory Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    Ad hoc Reporting
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    API
    
    Attendance Management
    
    Attendance Tracking
    
    Audit Management
    
    Audit Trail
    
    Automatic Backup
    
    Automatic Time Capture
    
    Behavior Tracking
    
    Benchmarking
    
    Browsing History
    
    Compliance Management
    
    Compliance Tracking
    
    Cost Management
    
    Customizable Dashboard
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Database Creation
    
    Data Import/Export
    
    Data Integration
    
    Data Management
    
    Data Visualization
    
    Email Alerts
    
    Employee Activity Monitoring
    
    Employee Database
    
    Employee Email Monitoring
    
    Employee Management
    
    Employee Scheduling
    
    Employee Self Service
    
    Engagement Tracking
    
    Event Logs
    
    Feedback Management
    
    Goal Management
    
    Goal Setting/Tracking
    
    Historical Reporting
    
    Idle Time Monitoring
    
    Key Performance Indicators
    
    KPI Monitoring
    
    Labor Forecasting
    
    Location Tracking
    
    Meeting Management
    
    Monitoring
    
    Multiple Data Sources
    
    Offline Time Tracking
    
    Online Time Tracking
    
    Payroll Integration
    
    Performance Management
    
    Performance Metrics
    
    Policy Management
    
    Predictive Analytics
    
    Prioritization
    
    Productivity Analysis
    
    Project Management
    
    Publishing/Sharing
    
    Real-time Alerts
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Remote Access/Control
    
    Remote Monitoring & Management
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Resource Management
    
    Role-Based Permissions
    
    Scheduled/Automated Reports
    
    Scheduling
    
    Screen Activity Recording
    
    Search/Filter
    
    Secure Data Storage
    
    Self-service Analytics
    
    Self Service Data Preparation
    
    Shift Scheduling
    
    Single Sign On
    
    SSL Security
    
    Strategic Planning
    
    Summary Reports
    
    Team Collaboration
    
    Third-Party Integrations
    
    Time & Attendance
    
    Timesheet Management
    
    Time Tracking
    
    Trend Analysis
    
    Trend/Problem Indicators
    
    Usage Tracking/Analytics
    
    Vacation/Leave Tracking
    
    Visual Analytics
    
    Workflow
    
    Workflow Management
    
    Workforce Analytics
    

## ActivTrak Integrations

Microsoft Power BI

Integration rated undefined from -1 review

Tableau

Integration rated undefined from -1 review

Microsoft Teams

Integration rated undefined from -1 review

Jira

Integration rated undefined from -1 review

Lattice

Integration rated undefined from -1 review

Slack

Integration rated undefined from -1 review

See all 19 integrations

## ActivTrak User Reviews

## ActivTrak customer ratings

- Overall rating: 4.5/5
- Total reviews: 592

### Rating distribution

- 5 stars: 371 reviews (63%)
- 4 stars: 181 reviews (31%)
- 3 stars: 32 reviews (5%)
- 2 stars: 0 reviews (0%)
- 1 star: 8 reviews (1%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 4.3/5
- Customer support: 4.5/5
- Functionality: 4.4/5

---

### Lost a year of data because of their billing error

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Translation and Localization
- Company size: 2-10 employees
- Product usage: 1-3 years · monthly
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

I was a paying annual subscriber. ActivTrak received my payment but failed to convert my account to paid status. The account was then deleted under their free-plan 30-day inactivity rule, a rule that should not apply to a paid account. A full year of my company's data was permanently lost and cannot be recovered. ActivTrak acknowledged the error and refunded the subscription fee, but their leadership declined to offer any compensation for the data loss itself. If you rely on this platform for historical data, be aware that a billing error on their side can mean permanent data loss, with only a refund offered in return.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I used ActivTrak for a few years to review my team’s productivity every few months. It gave me an overview of how the team spent their time, and checking in a few times a year was enough for what I needed.

#### Cons

My paid annual subscription was not applied to my account because of an error on their side. The account was then deleted and a full year of data was permanently lost. They refunded the fee but offered no compensation for the lost data.

---

### Much More Than Employee Monitoring — Useful Workforce Analytics

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Architecture & Planning
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

My experience with ActivTrak has remained positive, and I think the product has become much more useful since I first started using it. When I originally used it, my main requirement was to understand what was happening on employees' systems, especially when people started working remotely. Now I find the reporting and analytics more useful than simply looking at activity. I can look at working hours, productivity trends, application and website usage and get a better understanding of where time is being spent. The dashboards make it easier to spot something that needs attention without having to manually go through everyone's activity. I also like the direction ActivTrak is taking with workforce analytics and AI. The newer Work Advisor feature, for example, is designed to let managers ask questions about workforce data and get answers without manually analysing multiple reports. Overall, I would say ActivTrak has moved from being mainly an employee monitoring tool for me to being more of a workforce productivity and management tool. I still use the activity information, but the additional reporting gives me much more context around it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most now is that ActivTrak has gone beyond just showing what employees are doing. The reports give me a much better idea of working hours, productivity patterns and how time is actually being spent. I particularly like being able to look at the information by employee or team and compare it over different periods. The dashboard is also much easier to use when I want a quick overview instead of going through individual activity records. Another thing I find useful is the schedule and productivity information. It helps me understand whether the actual working pattern is matching what was expected, which is useful when managing a remote or hybrid team.

#### Cons

The main drawback for me is still the pricing. It is not the cheapest option if you are looking only for basic employee activity monitoring. ActivTrak has added quite a lot of analytics and productivity features, but that also means that some of the more advanced functionality is available only with the higher packages or add-ons. For a smaller business, I would prefer a little more flexibility in choosing only the features that I actually need. If you are going to use the reporting and productivity analytics regularly, though, I think the additional functionality makes the cost easier to justify.

---

### Great monitoring system

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Transportation/ Trucking/ Railroad
- Company size: 51-200 employees
- Product usage: 1-3 years · weekly
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, it is a great product to allow our company to know that employees are working when they should be working.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It allows me to determine if workloads are evenly distributed as well as monitoring workloads to determine if we are overstaffed.

#### Cons

It is not connected to ADP. I have to closely monitor time off and remove that out of the data. It skews data and cannot be taken at face value.

---

### Strong workforce analytics platform. Pay attention to governance of the tool

- Overall rating: 4/5
- Reviewer: Elon E.
- Industry: Financial Services
- Company size: 1001-5000 employees
- Product usage: less than 1 year · weekly
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

What I liked most about ActivTrak is the level of operational visibility it provides. In practice, managers can identify productivity trends, workload imbalances, unused software licenses, or inefficient processes. For example, instead of relying on intuition, you can use actual data to improve staffing, coaching, and workflow decisions.

#### Cons

What I liked least about ActivTrak is that it requires careful governance and communication. In practice, employee monitoring tools can create trust or privacy concerns if deployed poorly. The real value comes from analytics and coaching, not surveillance. Setup quality and internal transparency are critical.

---

### Good for the team.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Government Administration
- Company size: 1001-5000 employees
- Product usage: 1-3 years · monthly
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, this tool has been helpful for managing my people and has also been a good resource when have concerns regarding individual productivity.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

I like the ability to define a period and see the activity down to the a particular person and their activities within the systems. I also like the ability to export any report to EXCEL for further analysis. These tools assist me greatly in monitoring the productivity of my employees.

#### Cons

Using ActivTrak has been a learning process for myself. The learning curve for the supervisor has taken a bit.

---

### Easy to Use and Provides Great Insights

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Marketing and Advertising
- Company size: 501-1000 employees
- Product usage: less than 1 year · weekly
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It was a great experience and gave amazing insights to what the team is doing each day. Ranking sites and apps is very useful.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I really liked the quick look at the email each week and then I could drill in more as I have time. The dashboards are easy to read as well.

#### Cons

I didn’t like how my team would show unproductive while on a Teams meeting. I like that my team isn’t multitasking on meetings but don’t want them to show unproductive.

---

### ActivTrack is the productivity tool you need.

- Overall rating: 5/5
- Reviewer: William N.
- Industry: Law Practice
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with ActivTrak has been great. You can start taking action immediately and its easy to do a review so you can make decisions on where to put people. It has increased morale significantly.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ability to monitor productivity helps us to put the right people in the right places to maximize our workflow.

#### Cons

Having to categorize all of the different websites to be able to determine the productive work from the non-productive work.

#### Vendor response

Hi William! Thanks so much for taking the time to share your experience! I'm so pleased to see that it's been a 5-star one. If you need anything, please let us know! ~Megan

Replied April 2026

---

### Overcomplicated, Poorly Supported, and Not Worth the Effort

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Computer Networking
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My experience has been overwhelmingly negative. ActivTrak requires a significant time investment just to get it into a usable state, and even then it never feels reliable or polished. Instead of simplifying management and reporting, it adds operational overhead and constant friction. Between the confusing interface, inconsistent outputs, and ineffective support, it becomes more of a liability than a tool. It’s not something you can deploy and trust—you have to constantly babysit it, troubleshoot it, and work around its limitations. There are far better, more mature tools available that don’t require this level of effort just to function.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Honestly, I hate this product. Even after spending significant time trying to learn it, I still couldn’t find anything that worked well or felt intuitive. I don’t get any real support when issues come up, and every interaction leaves me more frustrated. I genuinely wish I never heard of ActivTrak.

#### Cons

The product is unnecessarily difficult to use and even harder to configure correctly. Basic setup is not intuitive, and anything beyond the simplest configuration becomes a time-consuming mess of trial and error. Policies, classifications, and reporting require far too much manual tuning, and even then the results are inconsistent. The UI is clunky and fragmented—nothing is where you expect it to be, and workflows that should take minutes turn into hours. Reporting is especially painful; pulling meaningful data requires jumping through multiple screens and dealing with poorly structured dashboards that don’t align with real-world needs. Support is the biggest failure. When issues come up—and they will—responses are slow, generic, or completely unhelpful. It often feels like you’re dealing with a support team that doesn’t fully understand their own product. Escalations go nowhere, and you’re left figuring things out yourself. For a product in this category, the lack of competent support combined with the complexity of configuration makes it extremely frustrating to operate.

---

### Helpful, but pricey

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: 1-3 years · monthly
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It is really expensive and sometimes I don't know if it is worth what we are paying for it. But there are times when it is helpful like if an employee forgets to log out etc that I can see those things. Or if I think they weren't working hard etc.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

That I can see what my employees are doing at specific times. And the screen shots/alerts when my employees go to certain sites.

#### Cons

Sometimes hard to find where to go to see what I want. I wish I had a way to get it on a computer that I DON"T have access to without the employee knowing that I am adding it to her computer. We forgot to add it to a new remote employee's computer and I wish I had a way to add it on without her knowing that I am adding a tracker on. I wish that there was some kind of AI that would say what the employees spent most of their time on each day. And what unproductive things they did each day like a synopsis.

---

### Great Product heavy on features and reporting

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Insurance
- Company size: 51-200 employees
- Product usage: 3-5 years · weekly
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, our experience with ActivTrak has been positive. It has provided helpful visibility into employee time and productivity, allowing us to better understand work patterns and have more informed, data-driven conversations with our team. The platform is reliable, easy to navigate, and offers a wide range of reporting and insights that can support management and accountability. While the tool includes more features than we personally need, ActivTrak does what it is designed to do well. For organizations that want detailed productivity analytics and workforce visibility, it is a strong solution, especially when transparency and consistency are important.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 2/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

ActivTrak has been a valuable tool for helping us better understand how time and productivity are distributed across our team. It provides clear, easy-to-understand insights into work patterns without feeling intrusive or overly heavy-handed. What stands out most is the way ActivTrak turns activity data into meaningful visibility. Instead of relying on assumptions, we’re able to see trends around focus time, application usage, and overall productivity, which has supported more informed conversations with employees. It has been especially helpful for identifying workflow bottlenecks and workload imbalances early, rather than reacting after productivity issues surface. The platform is intuitive, the reports are well organized, and the emphasis on transparency helps promote trust. Employees can see their own data, which encourages self-awareness and accountability rather than micromanagement. Overall, ActivTrak has helped us move toward a more data-driven, fair, and consistent approach to tracking time and productivity, making it a solid solution for organizations looking to support performance while maintaining a respectful workplace culture.

#### Cons

The primary drawback for us has been the cost relative to how we use the platform. We mainly rely on ActivTrak to monitor employee productivity and confirm that time is being used appropriately, but the specific reports we need are only available in the highest-cost package. At the same time, many of the additional reports and features included at that level aren’t ones we regularly use. While ActivTrak offers a robust set of tools, the platform can feel a bit heavy with bells and whistles for organizations that have more focused or straightforward monitoring needs. A more flexible pricing or reporting structure would be helpful for teams that don’t require the full feature set.

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