ActivTrak

RATING:

4.6

(543)

About ActivTrak

ActivTrak helps companies unlock productivity potential. Our award-winning workforce analytics and productivity management software provides expert insights that empower people, optimize processes, and maximize technology. Additionally, with data sourced from more than 9,000 customers and over 550,000 users, ActivTrak’s Workforce Productivity Lab is a global center for ground-breaking research and expertise that helps companies embrace and embody the future of work.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

ActivTrak Pricing

Free $0 user/month Essentials - $10 user/month billed annually Professional - $17 user/month billed annually Enterprise - Contact for details

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Available

Executive Summary Dashboard
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ActivTrak Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ActivTrak

1 - 5 of 542 Reviews

Jon

1 employee

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2022

ActiveTrak - When you want to really monitor your employees/workers remotely

User Profile

Naveen Kumar

Verified reviewer

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Intuitive and Easy to use, Among the best

I travel a lot due to my work profile, Activtrak makes my employees monitoring easy.

PROS

almost impossible to detect user friendly dashboard optimum space to store screenshots free to use for 3 devices simple installation process

CONS

could have been more economical for paid versions. to check out pricing you have to create an account.

Diana

Logistics and Supply Chain, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2020

Tracking and Visibiltiy

Activtrak is a great tool. During the pandemic it gave us visibility to user activity and continues to assist us daily in process improvement

PROS

Activtrak gives management and users the ability to see what they are viewing as well as KPI Reporting to track productivity of users so that evaluations can be made of how to improve a user or particular positions productivity.

CONS

Inability to import activtrack users. Upgrading to a newer version sometimes loses the continuity for a person.

Reason for choosing ActivTrak

More features that we were looking for and pricing was less expensive.

David

Insurance, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2023

Stay far, far away

Nightmare.

PROS

There is really are no pros to this software.

CONS

I would not recommend ActivTrak to my worst enemy. Good luck trying to cancel it when it does not work for you. I tried cancelling it and they wouldn't so I cancelled the card and now they are trying to send me a bill for a month I was not even using the software. Finally had to turn them over to our legal counsel today.

Vendor Response

Hi, David. We have a cancellation form we'd like to share with you by putting you in touch with our team. Just email support@activtrak.com and we can get you going in the right direction! Once you fill it out, the team takes it from there.

Replied March 2023

User Profile

Nathaniel

Verified reviewer

Financial Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed October 2018

ActivTrak for Family Monitoring

Overall, it's been simple and easy to install and it doesn't seem to have any performance hit on the computers. Still working out some kinks in how to actually get exactly the info that I need, however.

PROS

ActivTrak is easy to install, free (for my use), and lightweight. I have it installed on the family computer so that I can track my kids' time and then categorize it. We have a system where they get rewards in the form of poker chips and then can spend them on things... like screen time. But I need to be able to differentiate between when they are on their computers doing something worthwhile (like Khan Academy) for which they are not charged any chips and then they are watching YouTube videos or playing Fortnite. That's what ActivTrak let's me do.

CONS

It took me a while to figure out how to get the kind of reports that I wanted out of the system. (I tried making my own based on the logs, first, and that didn't go well at all.) There are still segments of the reports that I don't understand, like an hour belonging to "system processes" or something like that. I think if I spend the effort I'll be able to categorize things like I want them to a little more automatically, but it takes a bit of effort.