ActivTrak Dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)About ActivTrak
ActivTrak helps companies unlock productivity potential. Our award-winning workforce analytics and productivity management software provides expert insights that empower people, optimize processes, and maximize technology.
Additionally, with data sourced from more than 9,000 customers and over 450,000 users, ActivTrak’s Workforce Productivity Lab is a global center for ground-breaking research and expertise that helps companies embrace and embody the future of work.
509 Reviews of ActivTrak
Average User Ratings
Overall
4.6 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2018
Richard from University
Verified Reviewer
Company Size: 2-10 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
My opinion
I'm very happy, never run in any error and the agent program is constantly updated
Pros
ActivTrak is a powerful tool for businesses. You can watch live the efficiency of every employee, if and were their are wasting their time on internet and very discreet. You have all the data in a simple web page with a lot of option and statistics for every user.
Cons
The first time you login in the dashboard, its a little weird and you need some time to find everything, how to activate account and change the settings. The installation while is very fast and easy, sometimes is blocked from antivirus programs
July 2020
Nathan from geocgi
Company Size: 11-50 employees
Industry: Defense & Space
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
July 2020
ActivTrak - Excellent software to aid in compliance and InsiderThreat
So far, we've been thoroughly pleased with the software.
Pros
ActivTrak gave us further insight as to what our staff really does throughout the day, applications they run, and aid with compliance.
Cons
Categorizing sites and applications takes a bit, but I don't see another way around it.
Reasons for Choosing ActivTrak
We chose ActivTrak because of their ease of use, quick and silent deployment, and ability to aid with Insider Threat. Terramind and InterGuard were too expensive and cumbersome to administer. Since we work with the Federal Government, we couldn't use StaffCop since it's made in Russia. We have users located across the globe, so it was imperative that we have a solution that allows remote users to be monitored and submit feedback when they're online regardless of connecting back to our headquarters on-prem network.
May 2021
Grietz from Smartsourcing
Company Size: 201-500 employees
Industry: Outsourcing/Offshoring
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2021
A BPO Essential Tool
I would say that its worth its price. Ever since we started our Work From Home set up, managing the team has been made easy by ActivTrak. We are able to monitor our team's activities as it relates to their productivity and we are able to keep our word to our clients about protecting their data and prevent any data security breaches.
Pros
I love how it integrates productivity tracking and security in one platform. This is the tool to help you manage your company effectively especially for outsourcing companies like us. It tracks the productivity of our offshore team and generates a comprehensive report that could help assess a staff or a team's needs in their operational day to day activities.
Cons
None. I would say that the features offered by ActivTrak are functional and beneficial. This makes sense because they are open for suggestions and they conduct webinars from time to time where they provide information about a new feature and gather information about what could possibly be a helpful feature in the future.
Reasons for Choosing ActivTrak
We chose ActivTrak because at that time we thought we needed a tool that would provide us a way to monitor productivity and data security while operating a work from home set up and it indeed does the job.
June 2020
Kimberly from WP Indiana
Verified Reviewer
Company Size: 1 employee
Industry: Information Technology and Services
Review Source: Capterra
Ease-of-use
5.0
Value for money
1.0
Customer support
2.0
Functionality
5.0
June 2020
Good service but not for companies less than 5 people.
I really liked the services but felt lied to when the free trial was over. At the check out you find out you have to pay a price higher than advertised.
Pros
Good service, easy to use and lots of nice features. I really would have like to use this services. It was my first choice and would have use it if not for the cost.
Cons
You shows a good price per users but when you go to subscribe it requires minimum of five users. I only needed one user which made the price was very high for me.
Reasons for Choosing ActivTrak
I like the features offered, felt Activtrak have more features.
April 2021
Wade from Helgesen Industries, Inc
Company Size: 201-500 employees
Industry: Machinery
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
April 2021
ActivTrak
Aside from being a great product, ActivTrak has excellent support. So many times, support disappears as soon as a sale is made. Not here. They follow through on every question and make sure things are done right.
Pros
I love how comprehensive this software is. It provides a detailed picture of a user's activity. We can get screenshots of their workstation as well as categorizing the time spent during the workday. It gives us everything we are looking for.
Cons
We are not exactly excited about it's pricing structure. There are so many benefits though. It is a minor issue for us.
