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Domo software

102 reviews(4.0/5)
102 reviews(4.0/5)

Domo is a cloud-based business management suite that integrates with multiple data sources, including spreadsheets, databases, social media and any existing cloud-based or on-premise software solution. It is suitable for company sizes ranging from small businesses to large enterprises, and is compatible with Windows or Mac platforms, iPad tablets, and also works on mobile devices.

Domo provides both micro- and macro-level visibility and analysis; from cash balances and top-selling product lines to forecasted revenue by region, marketing return on investment (ROI) by channel, and more. It offers real-time dashboards with data pertaining to multiple business areas and performance metrics (e.g., key performance indicators, ROI, etc.). Domo also offers interactive visualization tools and instant access to company-wide data via a centralized dashboard.

Pricing is offered on an annual subscription basis, and depends upon the number of users that need access.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 2000 , Windows 8

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102 Reviews of Domo

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  • Verified Reviewer

    Number of employees: 51-200 employees

    July 2018

    Versatile and useful

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This product allows us to roll up almost all of our business data -- memberships, actions, fundraising, etc. -- and view it in any visual format we want to.

    Cons

    I wish the external-facing reports were more interactive. It would be nice to not require a user login to see additional data feeding the report.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    July 2018

    Analyzing and understanding data like never before.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This product will benefit any company in any space no matter how big or small. The way this product can manipulate data is second to none and the user friendliness for employees to view the built reports are beautiful. We have been able to dive deeper in data with no historical limitations.

    Pros

    Domo has too many pros to list but the one that stands out above it all is the endless possibilities when reporting. There is no limit to the way you can manipulate data and showcase it in the manner the best suits you.

    Cons

    I would say the biggest con is the user friendliness of the editing portion of the program. Unless you are an experienced code writer it will be very difficult for the user to do anything in domo besides viewing reports built by more qualified users.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Brent from VitalSmarts

    Specialty: Education

    Number of employees: 501-1,000 employees

    July 2018

    Domo works just as promised

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Well worth it, though there are several Domo competitors that would make more sense for smaller businesses.

    Pros

    Easily viewable dashboards that show me just what I need to see without hunting or recreating them every time. They are (more or less) live and up to date each time I view them.

    Cons

    It's not Domo's fault necessarily, but the obvious challenge is that the source of data pulled from has to be accurate or what is displayed in Domo will not be accurate.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Dan from Athena IT Limited

    May 2018

    Executive Friendly. Easy Visual Snapshot of KPIs.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's a great platform for aggregating, manipulating and displaying a snapshot (or real time view) of your business metrics.

    Domo is very executive friendly, and is very visibly pretty.

    Beast calculations (effectively functions in the language of MS Excel) and magic transformations provide the ability to manipulate data that has been imported into Domo.

    Domo has a wide range of connectors that enable you to pull data into it and produce what they call cards. Cards are effectively presentation displays of data that can be updated automatically with a continuous feed of data.

    Cons

    Domo lacks some more advanced functionality, such as:

    (1) The ability to display on one card, data from more than one date object
    (2) Geo-spatial analysis

    TableAU, QuickSight by AWS and QGIS offer functionality that may better fit your use case.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    May 2018

    Domo is great for internal data reporting

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    it's great for internal use. reporting is an important thing to have perfectly accurate and domo gets us there.

    Pros

    We use Domo for internal data reporting. After trying just about every competing product we came across Domo. The dynamic software allows data to be presented in any way needed. Complex datasets are easily processed by Domo.

    Cons

    The complexity of features makes it tough to use. There has to be some training for any new hires but that's to be expected. The pricing for Domo is a little on the high side which could push smaller organizations away from committing.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    April 2018

    Domo has greatly helped team productivity.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Time saving for the team, especially the devs .

    Pros

    Previously, my team built our own reporting internally. Domo has increased our productivity greatly, freeing up dev time and allowing even with the most basic tech experience to create reports they need on a dime.

    Cons

    Set up takes awhile and learning the ways of creating data flows and reports. Not super user intuitive until you get the hang of it

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    April 2018

    Very Dynamic, we could do most everything we wanted to.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Connectors can be built into any API you need and their team was helpful during this process. With Domo we were able to display our data in helpful ways. Other BI's can't manipulate data from different sources as easily as Domo.

    Cons

    Like most BI's you need a developer to truly take advantage of the features. I wish it was a little bit more aesthetically pleasing. For all the advertising Domo does about making your dashboards cool looking I wasn't too impressed. All of our filters were hidden in a very dull drop down.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Gargi Singh from Nyu

    Specialty: Software / Technology

    Number of employees: 2-10 employees

    April 2018

    Domo BI is a really good product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Pretty good product for connecting to databases for quick visualization.

    Pros

    The Domo BI gave me the option to attach multiple data sources to a common visualization platform which was pretty good.

    Cons

    There was a little jitter in setting up these connections to the databases, but once it was done, the sync was smooth

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Thomas from Econometric Studios

    April 2018

    Domo is a middle-of-the-road data visualization and analytics tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Domo makes my job easier by offering some visualizations that other tools make much more difficult to accomplish. The software is generally quick to run, although not the best.

    Pros

    Domo's web user interface is nice, and make it easy to set up shareable analytics. Domo's visualizations are also nice, perhaps a little bit above average compared to other visualization tools. The dashboards are perhaps Domo's biggest advantage.

    Cons

    Domo sometimes feels like a sub-par tools for data visualization and analytics compared to other software tools. It takes some time to get things up and running, and the software does not seem to run as fast as other competing tools.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Abhishek from Conduent

    April 2018

    Good tool to do some quick business analysis

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use. Really good UI. The fact that it is on the cloud is very helpful. And it is suitable for any business.

    Cons

    Magic ETL run times are really long. Sometimes they take a few hours. Limited options in the Magic ETL.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Ken from sfdc

    Specialty: Software / Technology

    Number of employees: 10,000+ employees

    April 2018

    Easy to Implement and Use

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    We use Domo for our marketing metrics, connected frontend and backend data for report visualization. Works great with all the integrations and connections that are possible. New features are constantly being added.

    Cons

    It can be buggy when building charts. Dashboards can be hard to setup unless you deep dive into the platform. The mobile app doesn't work as good.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Lu from Conduent Business Services, LLC

    April 2018

    I use it recently at work

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is easy to use and can be viewed in phone by end user. By clicking, can access to the lowest level of data detail.

    Cons

    Data automation still needs to be improved. Appearance of chart in each card still can be improved.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    April 2018

    Great tool for Data Manipulation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Domo is a great alternative for users that are not as technically inclined and have SQL/coding skillsets. It allows some of our marketing analysts the ability to gain data insights from a number of different sources to show marketing spend and ROI effectively.

    Cons

    There is a pretty steep learning curve that requires some training, use of their online resources and it definitely helps if you have someone on-site to answer questions and get into the more technical side of the tool when necessary.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    April 2018

    Very useful graphs and data processing

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Through Domo we have been able to tie into a lot of data and make it visually appealing. There are countless reports you can create, and it's easy to navigate different sections and reports even though there is a lot of data.

    Cons

    There are certain graphs that only appear a certain way if you mouse over it, making it hard to export clean images. The graph line that you mouse over will show it's number but all others won't, then when you mouse off, the numbers won't show. If there's a way to do it, I don't know how, and I think the UX could be much improved.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    April 2018

    Best for massive enterprise clients

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It was interesting to see how all of the APIs connect and get pulled into cards. Seeing what fields were available was a nice peek into that complex world.

    Pros

    Real-time analytics and reporting is awesome! Having a desktop dashboard as well as an app is convenient as well. If multiple departments in your organization need this type of automated reporting, (and none of them are excel wizards) it is rather nifty to use Domo.

    Cons

    Very expensive unless you're using it in all departments of your company. Takes a little while to acclimate to the language/software used to create dashboard "cards".

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Steven from Clear Home

    Number of employees: 501-1,000 employees

    April 2018

    Love the technology

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love that domo is constantly adding more features to their product. In a company where I need to look at many statistics, domo comes in very handy.

    Cons

    Sometimes domo can be a little on the non user-friendly. There is a lot of great features but sometimes they have so many features you get lost when trying to get the stats to show you did like.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • David from CommScope

    April 2018

    Appealing to the eye, Functional and useful, effective

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The look of the "Windows 8-8.1"-esque GUI was appealing to me. Everything works as it should. Overall, it is great for small-medium sized projects.

    Cons

    This is not the most appealing tool to use for larger projects because overall the lower user friendliness means more pointing, clicking, and typing. This could get cumbersome when things get bigger.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Jeremy from Sarcos

    Specialty: Distribution

    Number of employees: 51-200 employees

    March 2018

    Intergation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Domo is a great calibration tool that will allow for teams to impute and use data to not just evaluate but to take actionable steps.

    Cons

    Expect an non-supported expensive integration process, as DOMO does not support any interrogation with your current solutions

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Varun from Adaptrum

    Specialty: Software / Technology

    Number of employees: 11-50 employees

    March 2018

    A Great Analytics Platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A great BI platform

    Pros

    It makes me able to collaborate all sorts of data together to be able to come up with some really great and useful information that you can take and turn into actionable steps.
    The graphing and dash-boarding is really simple and clean.
    The design is vibrant and makes things like checking call stats more appealing.
    The UI is very easy to master and intuitive.

    Cons

    It support forums are not easy to search.
    you cannot manipulate the detail inside of domo very easily.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Johny from Weave HQ

    Number of employees: 51-200 employees

    March 2018

    Data visualization done right

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The number of integrations is insane. Even just point Google sheets to Domo is slick and pretty quick to set up. You can share and comment on cards (charts). Most of the charts look really good.

    Cons

    Some little quirky things that can break cards. Google sheets connect can be sensitive. Can be a little pricey.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
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