Domo Software

Domo Software

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7

Recommendations

FrontRunners 2022

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About Domo

Domo transforms business by putting data to work for everyone. Domo’s low-code data app platform goes beyond traditional business intelligence and analytics to enable anyone to create data apps to power any action in their business, right where work gets done. With Domo’s fully integrated cloud-native platform, critical business processes can now be optimized in days instead of months or more. ...
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Domo User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 198 reviews

tim

Company size: 201 - 500 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

December 2021

Domo: an easy to use data warehousing and visualization tool

User Profile

Billy

Verified reviewer

Company size: 10,000+ employees

Industry: Security and Investigations

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Functionality

out of 5

June 2022

Data Visualization and Data Warehouse Match

It is a fun software that allows you do experiment and become familiar with the data any way you want to.

Pros

I like how there is a lot of things you can do with the software. You can create ETLs, use SQL to transform data, create visualizations, and more. It is like a swiss army knife with data, it can do almost anything. I also like how there are multiple ways it lets you do the same thing, which allows you to find whatever you feel most comfortable with and do it that way.

Cons

Sometimes navigating the software is a little confusing, especially when switching between various datasets.

Anonymous

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2020

Business Intelligence at the

Pros

Domo enables as to give a live 360 degree view on our business and makes data accessible and visible to everyone in the company. It’s not just about visualization of KPIs and other data. You can take the data and turn it into actionable steps. Furthermore, the existing integrations that are available makes it easy to have all our data available in Domo and combine them. You can still see the start-up mentality and the new features and the speed that they deliver new features and product improvements is amazing. For us Domo is so much more than just about data - we have it part of our product development process and have a lot of operational processes built on data transformations that we built in Domo.

Cons

DOMO is very costly compared to other BI tools, especially when you want to have separate user accounts for each user and do not share accounts among users. Other than that Domo worked already most of the cons that I had in the beginning.

Reasons for choosing Domo

Great product development and new features. Awesome customer service and implementation help. Ease of use

Reasons for switching to Domo

Zoho only offered limites features compared to Domo and didn't cover all of our uses cases. Furthermore, it required a lot of manual work for updating data as well as getting in data.

Anil

Company size: 5,001-10,000 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

June 2022

Data Analytics with Domo

Domo is essential tool to use for your data analytics.

Pros

Domo is essential tool to use for data and it gives you huge space to work on it.

Cons

Domo is helpful tool but they should improve the tool for.

Reasons for switching to Domo

QlikView is helpful tool for data collections.

Anonymous

Company size: 11-50 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

April 2020

There are MUCH better options

I have personal experience with several of Domo's competitors as an analytics consultant. None of the Storage/ETL/BI use cases I can think of would I put domo in my top 3 options. I have found it to be subpar in data warehousing, query editing, and data visualization which from what I can tell is the majority of its functionalities.

Pros

This product provides a web-based hub for your data and visuals that centralizes where your team focuses to interact with their data. The ETL tools provide an easy to use low/no code interface to build simple queries.

Cons

Where Domo has removed complication (I assume to ease the use) they have dramatically limited this software capabilities in comparison to competitors. limitations include: - No ability to build visuals based on multiple tables - No ability to build filtering capabilities across tables - No ability to build relational models with existing tables - All "scripting" capabilities are glitchy and limited in their capabilities - Poor/nonexistent version control options - Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours My worst experience with domo was with their customer service/integration team. One of their prebuilt integrations to a popular Web App, which domo is responsible for maintaining and servicing, has never functioned properly with our domo instance. The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration. They have promised resolution timelines twice and are now 2 weeks behind their initial promise.

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