Domo

RATING:

4.27

(277)

About Domo

Domo puts data to work for everyone so they can multiply their impact on the business. Our cloud-native data experience platform goes beyond traditional business intelligence and analytics, making data visible and actionable with user-friendly dashboards and apps. Underpinned by a secure data foundation that connects with existing cloud and legacy systems, Domo helps companies optimize critical business processes at scale and in record time to spark the bold curiosity that powers exponential business results.

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
Domo Card Details Example
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Domo Reviews

Overall Rating

4.27

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Domo

1 - 5 of 271 Reviews

Brandon

501 - 1,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2023

Domo Makes Managing Easy

User Profile

Dan

Verified reviewer

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2018

Executive Friendly. Easy Visual Snapshot of KPIs.

PROS

It's a great platform for aggregating, manipulating and displaying a snapshot (or real time view) of your business metrics. Domo is very executive friendly, and is very visibly pretty. Beast calculations (effectively functions in the language of MS Excel) and magic transformations provide the ability to manipulate data that has been imported into Domo. Domo has a wide range of connectors that enable you to pull data into it and produce what they call cards. Cards are effectively presentation displays of data that can be updated automatically with a continuous feed of data.

CONS

Domo lacks some more advanced functionality, such as: (1) The ability to display on one card, data from more than one date object (2) Geo-spatial analysis TableAU, QuickSight by AWS and QGIS offer functionality that may better fit your use case.

Corey

Logistics and Supply Chain, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed November 2022

It has its strengths and weaknesses just like the rest

Overall it's given us what we needed. They have APIs for pushing and pulling data as well as for user and data permissions.

PROS

I like that it's an off-premise solution so we don't have to build and support a data warehouse.

CONS

Customer support isn't very good. The helpdesk is virtually useless and they are always trying to push their premium support option for $5K/year when we complain.It's important to get a good Customer Success Manager. We have a really good one now, our 4th, and they are very helpful in getting support issues reviewed and looked at.

Reason for choosing Domo

Cost and off-premise hosting

Reasons for switching to Domo

Logi was getting expensive and difficult to manage. It also required a windows computer to run the desktop software for building reports.

Colin

Internet, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed June 2021

Like driving an automatic when you need a manual

We are using it as the business intelligence hub for all of our data

PROS

Clean, fast to make very simple dashboards where the data get's pulled in from a straight forward table

CONS

Very rigid with data structures. Difficult to tweak charts beyond the off the shelf offerings. Random outputs from Beast Modes. ETL is next to impossible to QC in a time effective manner.

Reasons for switching to Domo

Grow was too lightweight

Lexi

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Domo Review

PROS

Domo is very user friendly, it is incredibly simple to create visualizations, join data, and create dashboards.

CONS

I wish there were more connectors available and that some connectors were more robust in the data they are able to pull in. For example, I would love a loop returns connector and I wish the Shopify connector was able to pull in custom reports. I also wish you could do more with beast modes as far as functions and scripting.