--- title: "Domo Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Domo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Domo is a good fit for you!" source_url: "https://www.softwareadvice.com/bi/domo-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Integration Software](https://www.softwareadvice.com/bi/data-integration-tools-comparison/) / [Domo](https://www.softwareadvice.com/bi/domo-profile/) / Domo Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/bi/domo-profile/) Reviews [Alternatives](https://www.softwareadvice.com/bi/domo-profile/alternatives/) # Domo User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 331 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.0/5 - Value for money: 4.0/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 170 reviews (51%) - 4 stars: 112 reviews (34%) - 3 stars: 35 reviews (11%) - 2 stars: 5 reviews (2%) - 1 star: 9 reviews (3%) ### Most mentioned pros - Domo allows me to look at all the critical finical information that is needed to track the daily-monthly and yearly revenue that is frequently looked at in our company. - Very useful tool that gives us the vital finical information in our industry. - DOMO plays as an integrated platform that combines data from various data sources so that data scientists and data analyst could easily do the further investigations. ### Most mentioned cons - It can also be confusing figuring out how to request to join a card/project if you don't know who the owner is, or having to contact them outside the platform since the notification system doesn't always seem to... notify people. - Not sure how we would be able to test new dataset builds when we are being charged for each run/update of a dataset. - Etl functions and heavier dashboards slowed the entire page down and was difficult to work with ## Domo customer reviews Showing reviews 1-25 of 331 (page 1). ### Pros and cons of domo - Overall rating: 5/5 - Reviewer: Jeremy V. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Very useful tool that gives us the vital finical information in our industry. Very well organized one you find what you are looking for. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Domo allows me to look at all the critical finical information that is needed to track the daily-monthly and yearly revenue that is frequently looked at in our company. #### Cons This program is not very user friendly as far as navigation. It is a self learning program as far as finding the information you need to look at. --- ### Extremely organized and easy way to review data! - Overall rating: 5/5 - Reviewer: Jaclyn L. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Over the past year of learning and navigating this system at work I have found data retrieval to be so much easier than before, and extremely more organized. I cannot express how much I appreciate this program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros DOMO is a phenomenal program that makes capturing data for the entire company organized and easy to evaluate! We previously used a different operating system and this one is a million times better. It is so easy to navigate and easy to pull the needed reports! #### Cons I think the "Buzz" section that takes up the entire right side of the screen should have a toggle bar to make that section smaller. In the capacity I use this system I don't typically use the Buzz section so it would be nice if I should hide that section and view more of the screen I actually need. #### Reasons for switching to Domo I think the company's contract was ending and they wanted to invest in a system that would be more beneficial and functional across departments. --- ### Great if you have the time to set it up - Overall rating: 3/5 - Reviewer: Joseph E. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I had a lot of DOMO demos then tried using the product for a month or so. I tried connecting some things but ultimately gave up as I couldn't figure it out. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I love how much you can do with it. DOMO is very advanced as you can connect just about any platform to it and visualize it anyway you want. #### Cons I don't like how much the cost can add up and how much time it takes to set up everything the way you want it to. #### Reasons for switching to Domo We thought DOMO could integrate more tools and show more data but we decided to switch back to Northbeam. --- ### Domo has been a very helpful tool - Overall rating: 4/5 - Reviewer: Melissa R. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. been pretty good, we are about 75% through automating our reports and it has been a huge help. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It automatically connects to our crm and our data files and we don't have to manually import them in. #### Cons that you can't schedule and excel file to export with the formatting that the card is set up with . --- ### Domo is a powerful business intelligence platform that provides visualization - Overall rating: 5/5 - Reviewer: Jaden R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I find the data analysis capabilities in Domo particularly useful. The platform allows me to inspect and transform data easily, enabling me to uncover trends and patterns that inform our business strategies #### Cons At first Domo is very difficult to navigate asides of this learning curve no issues #### Reasons for switching to Domo Zoho is too cost for our company that’s why we switched --- ### Data management using Domo - Overall rating: 4/5 - Reviewer: Nurul Iman A. - Verified reviewer: Yes - Industry: Banking - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered It gives a new way technique of data management and analysis. We are very happy with this software. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's easy to customize and drive this program. Our consumers may access data from their mobile gadgets or any location with internet access. Tables and graphs are intuitively laid out for users. The drag-and-drop component makes it simple to assemble visualizations. #### Cons The execution and customer service have been a disaster. We used two separate advisors for the deployment but never used the solutions they suggested. #### Reasons for switching to Domo Domo has a better tools for our organization needs. --- ### With Domo, ANYONE can put their data to great use. - Overall rating: 5/5 - Reviewer: Creed S. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's so easy to use, it's really powerful, and it can really make a difference to an organization that is looking to better utilize it's data. On the other hand, it can really get expensive if you don't put in the effort to govern your costs. Domo needs to improve its consumption controls. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's one of the most robust and user-friendly data and BI platforms. I can connect to any number of systems, transform data, and visualize it literally within minutes. #### Cons Domo's new consumption pricing model solves the problem of paying for numerous extra features, and it brings a lot of flexibility to allow customers to control their costs. However, because Domo is so user-friendly, it's really difficult to keep the costs from spiraling out of control because of the "democritization" of data. --- ### My time with Domo - Overall rating: 5/5 - Reviewer: Brian M. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I thought my experience was great. Easy to learn the basics while advanced features were a bit more difficult. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Domo makes it really easy to bring all your data together in one place and visualize it quickly. The dashboards are clean and interactive and was fairly easy to learn. #### Cons While basic dashboards are easy, the advanced features and integrations can take time to master. It can feel intimidating at times. --- ### Over Promise-Under deliver - Overall rating: 1/5 - Reviewer: Steven E. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Unfortunately we were sold on on numerous promises and features that have never come to fruition. They have no problems billing us for the lack of service. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The theory of it. I had used Domo in a previous role and we had a data analytics specialist in-house that integrated all our business to utilize this platform. #### Cons Horrible customer service. Sadly, our service reps will not assist us with numerous questions to get our businesses integrated. --- ### Work can be stressful - but DOMO can help! - Overall rating: 5/5 - Reviewer: Joy K. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with DOMO is a pleasant one. I have all my main filters saved so I am able to dwindle down to my saved features and I get right to my answer. This help a lot because I work on a lot of accounts so it is tedious work. But DOMO allows me to effectively and efficiently move my workload along! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use DOMO frequently for my job to collect data metrics. I like how easy it is to access DOMO. It's easy to filter down to the exact metric you are looking for down to the date, metric and number amount. I also like how easy it is to export the file into a Microsoft Excel pdf. When I need to send me findings, I always need to attach the DOMO report which is easy to download. #### Cons DOMO can be a bit confusing and overwhelming to use when you first look at it. But this is because of how detailed it takes you when you are searching for your data. Once you get the hang of it and know how to save your filters, it is a piece of cake to utilize and is very effective. --- ### Great no-code/low-code BI tool for SMBs - Overall rating: 4/5 - Reviewer: Mac B. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great platform for SMB's to level up their BI game. More user friendly to those who may not have any coding/programming experience, but still allows those with technical ability to get the most out of the platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Does not require any technical skills with their no-code Magic ETL dataflows which is super helpful for scaling a BI team. We are still on a fixed payment term, which has been extended for a few years which is great. Tons of pre-built connectors for Shopify and paid advertising platforms. #### Cons New pricing update based off token usage will be troubling. Not sure how we would be able to test new dataset builds when we are being charged for each run/update of a dataset. --- ### DOMO is Great! - Overall rating: 4/5 - Reviewer: Olivia B. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the numerous reports you can run. There are reports for each department and it is customizable which is great. #### Cons It does not update in ream time. This is frustrating when we have deadlines and need accurate information. --- ### Gets the job done - Overall rating: 4/5 - Reviewer: Vincent B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use Domo as a central place to process and visualize data from a number of internal sources. Almost no one outside of our BI team ever visits Domo. But I use it every day to monitor, analyze, and pull insights from our data sets. I found it easy to learn and while it's not without limitations, it's a very powerful tool that's crucial to my work. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It's very easy to get data into Domo, clean, process, and visualize it. No code required and fairly easy to use and maintain. #### Cons Getting data out of Domo is challenging. It's expensive overall, and features like visualization hosting are extremely expensive. --- ### DOMO saves time and money - Overall rating: 4/5 - Reviewer: Zach H. - Verified reviewer: Yes - Industry: Entertainment - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Since using DOMO, we have saved a ton of time on data analysis and decision making processes for several areas of our business. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I love how this tool makes it easy to combine multiple data sources and create dashboards and cards that make data analysis and reporting a snap. The time savings this tool provides is invaluable. #### Cons I wish DOMO had more connectors and improved some of their existing connectors. Their Qualtrics connector for example I think could be improved in a way that allowed survey result data to be pulled into DOMO so that I could analyze and present the data more easily than I can in Qualtrics itself --- ### A consistent fan and supporter - Overall rating: 5/5 - Reviewer: Dayna G. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm a fan of DOMO and I like using it. It allows me and many of peers to use the technology and the data easily in the ways we need to use it to make critical business decisions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use. Any tool that requires significant training isn't a tool that is going to be easily adopted. Domo is intuitive and efficient. #### Cons Not sure this is a domo thing or an us thing, the list of reports needed are extensive. #### Reasons for switching to Domo Speed, use, configuration, functionality. --- ### There are MUCH better options - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered I have personal experience with several of Domo's competitors as an analytics consultant. None of the Storage/ETL/BI use cases I can think of would I put domo in my top 3 options. I have found it to be subpar in data warehousing, query editing, and data visualization which from what I can tell is the majority of its functionalities. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros This product provides a web-based hub for your data and visuals that centralizes where your team focuses to interact with their data. The ETL tools provide an easy to use low/no code interface to build simple queries. #### Cons Where Domo has removed complication (I assume to ease the use) they have dramatically limited this software capabilities in comparison to competitors. limitations include: - No ability to build visuals based on multiple tables - No ability to build filtering capabilities across tables - No ability to build relational models with existing tables - All "scripting" capabilities are glitchy and limited in their capabilities - Poor/nonexistent version control options - Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours My worst experience with domo was with their customer service/integration team. One of their prebuilt integrations to a popular Web App, which domo is responsible for maintaining and servicing, has never functioned properly with our domo instance. The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration. They have promised resolution timelines twice and are now 2 weeks behind their initial promise. --- ### Domo Product - Overall rating: 4/5 - Reviewer: Adrianna T. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Functionality: 2/5 #### Pros That it has multiple forms to showcase data and selections to create reports. #### Cons It was simple in many functions and we only displayed it for day to day sales tracking. --- ### Easy-To-Work Business Intelligence Tool - Overall rating: 5/5 - Reviewer: Yuan D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros DOMO plays as an integrated platform that combines data from various data sources so that data scientists and data analyst could easily do the further investigations. The graphical programming tool (ETL) is another advantage for code-less development. The visualizations and dashboards are great for our business intelligence activities. #### Cons It's hard to set up the PDP policies even with the dynamic PDP policy since all the attributes need manual inputs. The help function is not that friendly. --- ### Best tool for data visualization and ETL. - Overall rating: 4/5 - Reviewer: Amit Y. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Best thing about Domo is data preperation and data visualization on the single plateform and makes very efficient to work and very easy to connect data to visualization just import data and prepare and go on you don't need to worry about refresh data domo will take care those things we just need to focus on the productivity instead of setting up things. #### Cons In the data preperation there is a option view this is good option but if we want to edit already created view then it doesn't let you change that easily specially when we use group by in view. --- ### Domo for the win! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to quickly connect various data sources and generate reports with ease. #### Cons The DDX bricks have an inherent limit to the maximum number of rows it can retrieve, this is not cool. I've had to create ETL's to whittle the results down enough to use the dataset in my DDX brick. --- ### Great with a dash of salt - Overall rating: 5/5 - Reviewer: Patrick J. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience is good. Just need more training options for specific subjects. Update the developer site. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Very powerful and very flexible software. Lots of options to get data into Domo and to manipulate it. #### Cons Training/Learning. I have to search all over the web to learn how to do things. When I work with Domo developers I'm told the training material is out-of-date and I should be doing something another way. (I appreciate the honesty of the developers, just not the out of date training material). Need some kind of tier training system. Not every user needs all the nitty-gritty details, but others like myself who have to work daily in domo need better understanding of the details. --- ### Domo Review - Overall rating: 4/5 - Reviewer: Lexi W. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Domo is very user friendly, it is incredibly simple to create visualizations, join data, and create dashboards. #### Cons I wish there were more connectors available and that some connectors were more robust in the data they are able to pull in. For example, I would love a loop returns connector and I wish the Shopify connector was able to pull in custom reports. I also wish you could do more with beast modes as far as functions and scripting. --- ### Do Mo with Domo - Overall rating: 5/5 - Reviewer: Dawari Z. - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Product is reliable and there is great support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and speed. We can process millions of rows accurately and timely #### Cons Would be great to be able to group data and use beast mode along with SQl --- ### Domo works great with Salesforce! - Overall rating: 5/5 - Reviewer: Benny F. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Domo pulls data quickly from Salesforce, which is vital for our company. Salesforce reporting isn't excellent, but Domo gives us everything we need. #### Cons It is not the easiest to navigate initially, but it is not difficult to figure out. --- ### Easy to use and quick development turnover - Overall rating: 4/5 - Reviewer: Neha B. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Domo is user-friendly, it is easy to consume the reports and dashboards by the end user, at the same time allowing for deeper analysis by drilling down into different views till the raw data. It is also easy to develop ETL pipelines in Domo using the advanced SQL capabilities or the magic ETL tool. Easy to build interactive dashboards with dynamic filtering. #### Cons Some of the chart types could be improved like gauge charts where I would like to show the color based status (red/yellow/green) if that particular column is not used to build the chart. ## More reviews [Next reviews](https://www.softwareadvice.com/bi/domo-profile/reviews/?page=2) --- Domo Reviews, Pros and Cons - 2026 Software Advice