Designed to help companies handle after sales supply chains, DEX Systems’ software helps manage everything from returns and repairs, to remarketing and warehouse planning. Their core solution, Service Lifecycle Management is used worldwide by companies across industry verticals. Oracle partners specifically with Dex Systems to provide Reverse Logistics to clients and the DEX software integrates seamlessly with existing ERP solutions including Oracle.
The integrated suite offers powerful applications for returns management, technical services, warehouse operations, remarketing service, forecasting & planning, and business analytics. The software gives complete visibility over the entire operation through KPIs. With DEX Systems, companies can track trends and identify opportunities that require immediate action, all in real-time.
Service Lifecycle Management delivers tools to measure performance and increase productivity with operational forecasting, demand analysis, and inventory control and planning. The robust reporting package sends out automatic alerts that help pinpoint trends and potential problems.
Their warehouse operations module streamlines order fulfillment processes, such as picking, packing, shipping, and kitting. Features offered include bar coding, cost tracking, serial level tracking, and single or bulk processing.
DEX Systems Service Lifecycle Management is available as a hosted, cloud solution or can be deployed on-premise. This comprehensive platform from DEX Systems is a great option for companies that oversee high volume or value returns, especially those in logistics, telecom, medical, electronics, and semiconductors industries. In a recent case study, DEX Systems Software shows how labor costs were reduced by 45% for a Fortune 500 company in as little as twelve weeks.