KEY2ACT Software


 

KEY2ACT (formerly Wennsoft) offers fully integrated functionality to help control costs and increase operational efficiencies. KEY2ACT is ideally suited for mid-range organizations in a number of industries, including construction, mechanical and specialty contracting, energy, as well as asset or fleet management.

The system is built on the industry-standard Microsoft platform, which makes the solution more familiar to administrative staff, field personnel and executives alike. This familiarity makes the solution easier to learn and use, which can increase enterprise-wide system adoption. 

KEY2ACT can help deliver projects on time and within budget by increasing collaboration between project managers, labor and administrative personnel. Users can more effectively track, and therefore control, a variety of project costs related to labor, equipment, materials and more.

Service-based organizations utilize KEY2ACT to provide high-quality, cost-effective field service. KEY2ACT streamlines and optimizes the service process, from the original service request to scheduling, routing, invoicing and even collecting payment and signatures in the field. 

Equipment or asset management companies can tightly control asset purchase, sale or rental, depreciation, utilization and maintenance.

 

KEY2ACT - Graphical schedule board
 
  • KEY2ACT - Graphical schedule board
    Graphical schedule board
  • KEY2ACT - Service management
    Service management
  • KEY2ACT - Built on Microsoft GP
    Built on Microsoft GP
  • KEY2ACT - Accounts payable integration
    Accounts payable integration
  • KEY2ACT - Mobile mapping feature
    Mobile mapping feature
  • KEY2ACT - Signature mobile solution
    Signature mobile solution
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000

5 Reviews of KEY2ACT

Showing 1-5 of 5

 

from Quality Data Concepts
Specialty: Other specialty contractor

Integration of job cost module and MS Great Plains.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Tightly integrates job modules to Great Plains as well as mobile products that are not part of the Microsoft GP package. Service packs, hot fixes and tiered support levels are fast and effective. This vendor works well with their client base.

Likes Least

This vendor has went through a few organizational changes in the past several years.

Recommendations

Evaluate software to make sure it integrates tightly within your technology stack bust most of all make certain customer/client support is excellent. Look at support cost with the service provided. Every company has a different way to implement technology and customer service during and after an installation should be a key factor. Get a good feel for the service you will get when deciding on the product and vendor of choice.

 
 

from Mcgladrey
Specialty: Other specialty contractor

two sides of the same coin for KEY2ACT

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

KEY2ACT functionality for Job Cost Accounting and Field Service Managemernt is robust overall and it's integration with Dynamics GP is a plus.

Likes Least

KEY2ACT Consultants are a hit or a miss. you don't know if you have a good one until it is too late. Even though the functionality is overall robust it is still limit in addressing industry specific needs. These industry specific needs often require expensive customization with the product.

Recommendations

Ask Industry specific questions and request a consultant to be on your demo and not just the sales person. Request a thorough discovery and analysis session in the beginning of the project not towards the end.

 
 

from Harshaw Trane
Specialty: Mechanical/HVAC

Easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The software is fairly intuitive and easy to use. We have had this product for over 8 years now and the employees at KEY2ACT are like family.

Likes Least

In most recent years, the software releases seemed to be rushed and while adding features, seemed to be to the detriment of other features. They have since been purchased by a company that has helped them to refocus the product - a major plus!

Recommendations

The employees as Key2Act are very knowledgeable about their software. While no software will meet 100% of your needs, this one met >80% of ours.

 
 

from RSM US LLP
Specialty: Other specialty contractor

KEY2ACT Job Cost Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Product works well for Percent of Completion calculations

Likes Least

The product is very inflexible - we can't change billing rates once an invoice is posted... on a cost plus job, we can change the billing amounts at invoice time...

Recommendations

Review all features/functions before committing to a purchase

 
 

from Damuth Trane
Specialty: Other

WennSoft Product Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

WennSoft is very dedicated to their clients. You are able to have dialog and influence on how they develop the product for end users.

Likes Least

Occasionally, it can be a challenge getting a resource for support. WennSoft has committed significant resources and money to eliminate this concern.

Recommendations

You should focus on how the software works, and you can adapt your business processes to fit within the software out of the box or with some configuration. If you customize the software to fit your current processes, it is expensive to maintain and a challenge each time you upgrade.

 
 
 
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