Autopilot Software


 

Autopilot is a visual marketing software that enables users to create automated marketing campaigns and convert leads to customers. The product offers multi-channel marketing capabilities including online, email, in-app, SMS and snail mail communications.

Features include capturing leads from multiple websites, blogs or apps, organizing leads into different lists or folders and contact management that can sync with users' existing customer relationship management (CRM) systems.

Autopilot offers a drag-and-drop interface that allows users to automate marketing workflows and send personalized messages, thank you postcards and SMS messages. Autopilot also offers capabilities such as viewing user activities in real-time and monitoring campaign return on investment (ROI) with reporting features.

Autopilot offers integration with SalesforceCRM and other third-party applications such as Segment, InsideView, Twilio, Slack, GoodData and Zapier. 

 

Autopilot - Email status
 
  • Autopilot - Email status
    Email status
  • Autopilot - Small campaign
    Small campaign
  • Autopilot - Reports
    Reports
  • Autopilot - Postcard
    Postcard
  • Autopilot - SMS
    SMS
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

29 Reviews of Autopilot

Showing 1-20 of 29

 

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Daniel from Red Rokk - Digital Creative Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Top Marks For Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I'm a visual person and I really enjoy seeing the blueprint of my email automation journey laid out in the format offered by Autopilot, They also demonstrate the incredible capability of their platform by using features to offer an incredible customer service experience. They saw I was searching their knowledge base, reached out to me as a courtesy, and answered a question I couldn't find the answer to. That saved me a lot of time.

Cons

It's fairly new, so it doesn't have all the plugins and features that more mature platforms like Mailchimp offer. I anticipate that they'll catch up relatively quickly.

Source: GetApp
 

Jody from The Renaissance Group
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Strong marketing automation platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

AutopilotHQ provides a comprehensive suite of marketing automation tools that have greatly enhanced our firm's inbound marketing strategy.

Pros

Offers email marketing & marketing automation. The application has an easy to use workflow tool that allows you to define customer journeys to define the actions that will happen at each interaction following a visitor subscribing to your mailing list. It also provides visitor tracking on your website and a capture widget to place on your site.

Cons

It does not have a form builder and you must use a third party form provider with it.

Source: Capterra
 

Brian from BTC

January 2017

January 2017

Setting this up now...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Value for Money
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Support

And it is a breeze to work with. I especially like the video tutorials and the simple layout tool to make planning the journeys easy.

Source: Capterra
 

Schaeffer from Hired
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Solid email marketing tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If you're looking to create automatic email marketing campaigns, I would highly consider taking a look at Autopilot. They let you customize when/how specific emails are triggered to segments of your userbase.

Source: Capterra
 

Ronnie from City Hope Church
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Automate your Customer journeys like never before!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Just in the short time of implementing Auotpilot on our website and various places our capturing of customer's information has more than tripled. This has allowed us to track where they are, where they've been and helps us figure out and track where we want them to go. If you want to take your tracking of customers to the next level be sure to check out Autopilot. It's been a game changer.

Pros

Automation, of everything you can imagine for where your customers/clients are in the journey of your organization.

Cons

Cost is a little inhibiting for smaller orginizations.

Source: Capterra
 

Jon from JonCovey.com
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

A must have app for your business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Autopilot is one of those apps that you spend many hours trying to find on Google, something that takes away the hard work in your business, and automates the important stuff.

The support provided is world class and with the constant innovation offered, you can expect great things in the future from Autopilot. I'm a massive fan!

Pros

Easy to use, affordable to everyone, and world class support.

Cons

I really can't find a fault in the service Autopilot delivers, if they add any additional features the only thing I would suggest is they beef up the CRM functions. But as a service offered, its the best!

Advice to Others

Do it, this is what you have been looking for.

Source: GetApp
 

Maximilian from Peach Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2016

July 2016

It. Just. Works... And then blows your mind

Product Quality

Product Quality
Quality

It is rare to find a company that cares so much about their product. Mike and the whole team really take care of you and are incredible hands on. Highly suggest to at least check out the trial.

Pros

The product works as it states, incredible ease of use, and customer service is great.

Cons

a bit tricky to learn at first, but they will walk you through everything. Relative to everything, extreme ease of use. No real cons.

Source: GetApp
 

Jens

June 2016

June 2016

Amazingly Easy! The Customer support are superb.

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

I use it together with Elegant Theme Dive Builder for WordPress. I make landing pages that capture emails for my clients and then make a journey of emails, to make leads to buying leads. This is one of the best web app I have tried.

Pros

Customer support is really good. The best of Autopilot is that it is so easy to understand and use. You have a superb view over the whole journey of emails, triggers and so on.

Cons

There are some API, that I am missing. I would like them to connect to other than Salesforce CRM system.

Source: GetApp
 


March 2016

March 2016

Great modern automation tool

Product Quality

Product Quality
Quality

As far as messaging automation tools go, this is easily one of the best. I've used others before, including Infusionsoft, MailChimp, and Intercom - Autopilot is a great product, with an attractive price point, that offers just the right amount of features, in my opinion.

Pros

Great journey design interface. Bi-directional Salesforce sync. Better-than-most API exposure.

Cons

UI navigation can be a bit burdensome - it would be nice to be able to quickly launch new screens in new tabs (Alt+click doesn't work). Also, additional triggers would be useful, such as time-based (before an event)

Source: GetApp
 

Jeffrey from SERVUS (whatisservus.com)
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2016

March 2016

Incredible Value. Make use of the templates. Explore the possibilities.

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

As a founder of a software startup, our team needed a solution to routinely engage our users/customers with information to help them with their on-boarding experience. Autopilot was the perfect fit!

We had a lot of fun building the journeys and experimenting with what worked (and didn't work) for our team. Their templates gave us some great starting points, and helped us to open up our minds with ways to engage with our users in ways that we hadn't thought of. Of course, those same principals could easily be applied to outbound marketing campaigns with complex engagement logic, which we haven't started to implement as this time. Overall, we are very satisfied with Autopilot!

Pros

- Slack Integration
- Segment Integration
- Easy to build complex logic, visually
- Dashboard to keep track of latest events
- Many journey and email templates to get you started
- Built-in email open/link tracking is helpful to find your engaged users
- Good support
- Great blog with ideas of how others use Autopilot
- They are continuing to develop cool new features
- User idea voting for features not yet developed

Cons

- Ability to access email / Slack templates seems inefficient (need to dig into the journey to find them)
- With all of the capabilities that Autopilot offers, you can easily have your custom contact lists get out of hand - remember to KISS so that others on your team can pick up where you left off

Source: GetApp
 

John

March 2016

March 2016

The Best-Kept Secret In Marketing Automation

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Marketing automation is the dream of every business. Unfortunately, that dream usually comes with a hefty price tag. No hefty price tag with Autopilot! Their feature set is comparable to some of the biggest names in marketing automation, but for a fraction of the cost. I recommend them to every marketer I know.

Pros

Extremely Affordable
Robust
Easy to use
Basic suite of app integrations
Salesforce integration
Outstanding documentation, tutorials, and how-tos
Flight School lessons go beyond the basics and really fortify your skills

Cons

Needs more app integrations
Needs more email templates
Needs a mobile app
Can be difficult to get responsive support after 3PM CT
Support staff need a tool to revert accidental changes they may make during Journey reviews. To be told that you have to recreate a portion of a Journey from memory because someone accidentally deleted part of it during a Journey review can be quite frustrating.

Source: GetApp
 

Dale from MetroTech Net (IntelliSection)
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2016

March 2016

Great first experience with AutoPilot HQ

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Hadley did a good job of walking me through this. We don't use Salesforce integration so that part isn't applicable to us. Extremely easy to start and implement.

This week, we sent email blast to over 1000 prospects; within 8 minutes we had a sale!

Even with just journeys and email info, this is very helpful.

Only wish there were integrations with other than Salesforce - would make it easier for small business people.

Overall, great value, nice support, intuitive and I like the offering!

Pros

Ease of use. Great support. Affordable

Cons

Exclusive integration with Salesforce - prevents further use of system without Salesforce.

Wish there was an easier way to quickly see who had visited specific pages (website/buy) as a sorting capability, but maybe I just haven't found that yet.

Source: GetApp
 

Toby

March 2016

March 2016

Autopilot increases reach and cuts costs

Product Quality

Product Quality
Quality

We've used Autopilot for about a year now at Golden Gate Wine Co. in Hong Kong. We found it easy to use, flexible and rich in ways to segment, reach, follow-up and gain customers. It's also considerably more cost effective compared to our previous service providers, both for emails, text messages and direct follow up campaigns.

Source: GetApp
 

Shirin from ColoAdvisor
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2015

December 2015

Automated Marketing done well

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We've tried many different applications for marketing. We found that they are either too much or too little. Some want to take over your entire website and offer you a solution for aspects of the website we've already spent money building. Others are just fancy emailers and do no tracking of folks coming to the site. Autopilot was a perfect fit for us, gives us code for our website for tracking, takes data from our pre existing forms on our landing pages, allows easy creation of nurture campaigns for multiple lists of people with sophisticated logic that is easy to implement. We are a small less than 5 person company with no CRM Marketing person here and we seem to be doing just fine with it.

Pros

Great price, customer support always offers great advice that spans their application and general marketing issues we've had. The 30 day trial wasn't enough for us so they even gave us another 30 days free so they are very flexible. The UI is clean and you don't need to be an expert to really craft some impressive nurture campaigns. The app is powerful yet simple which is rare.

Cons

Would love to see integration with more apps.

Source: GetApp
 

Adrian

December 2015

December 2015

Extremely happy that I stumbled across this gem

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

I'm an email marketing consultant and as such I've tried just about every platform on the market. A client of mine signed up for an autopilot account before I had ever heard of it. I thought I'd give it a try and learn a bit about it.

Boy, was I surprised.

It takes 5-10 minutes to go through a quick tutorial and you're off to the races. It's simple to use yet extremely robust. Just looking through the options available can fill you with inspiration and unique ideas.

I've moved my own marketing campaign onto autopilot and I'll be suggesting that my clients do the same. You don't have to be a Jenious to set up email marketing "cash machines" on autopilot.

Source: GetApp
 

Abhay from Feathr

December 2015

December 2015

Simple and robust marketing automation

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Marketing automation - you probably need it.

Has it been accessible, easy to setup, and affordable. Not really.

Enter Autopilot. I was skeptical that such an inexpensive and simplified marketing automation platform could achieve our fairly complex marketing automation needs (a/b tested email campaigns with sub-funnels based on main funnel interaction, etc.) but was pleasantly surprised to find that it not only sufficed, but made it a hell of a lot easier to configure.

Customer service has been top notch as well. Even though the platform is simple, there are inherent complexities when automation is involved. The support team has handled my questions really fast, and with thorough explanations and further resources.

Thumbs up! Shout out to Mr. Sharkey.

Source: Capterra
 


December 2015

December 2015

This is what marketing automation should be like.

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We're a small consulting business and have toyed with the idea of marketing automation for some time. We tried one of the 'big guys' and were left scratching our heads about all the smoke and mirrors. Autopilot was the light at the end of the tunnel. We were less than a week into our free trial before we signed up. It's intuitive, makes the complex simple and allows you to slowly scale the customer experience into something that is relevant, topical and altogether meaningful.
Features are second to none and the support and attention we receive via Flight School and the support team who are always willing to answer even that dumbest questions, are simply amazing.
We're staying.

Pros

Simple and intuitive interface. A delightful on boarding experience. Easy to try before you buy. Cost entry point is easy for most.

Cons

Could do with more template choices.

Source: GetApp
 

Pursarth from Cleanify

December 2015

December 2015

Easiest Email Marketing/Automation tool I've used!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I've used 5 different email marketing/automation tools in the past few years. Autopilot by far is the easiest to use and easiest to set-up. We were up and running in less than two days!

To top it off, I am very impressed with their customer support team!

I'd highly recommend Autopilot to anyone who wants to get started with marketing automation.

Source: Capterra
 

Avin from ClassDive

November 2015

November 2015

Absoutely Fantastic!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

One of the easiest webapp to use for email automation. Very user friendly, and integrates with almost everything. My favorite aspect is the phenomenal customer service! Even on off days, I was able to get things done through their support team. Great going guys!

Source: Capterra
 

Tumbikani from Smart Worx BPO (Pty) Ltd

September 2015

September 2015

The software is quite intuitive and adoption has proven quite seamless. Easy to implement.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The software does exactly what it promises; workflow solutions. It's provided a single process point for all our internal processes that were typically floating around on paper or sitting in my email inbox. The software has also delivered on the experience we were promised, without rendering all sorts of bugs that would hinder our experience and business processes. The forms are quite customisable and where complex customisation is required, the support team is very helpful and generally can help get the desired outcome. It would be great if the software could allow for more complex workflow rules though, but that may be in the future plans of the developer.

Source: Capterra