HelpOnClick is a cloud-based live chat and help desk solution for businesses of all sizes. It serves automobile, education, real estate, retail, software development and travel industries. The solution’s primary features include real-time traffic monitoring, web and mobile apps, social media integration, advanced reporting and virtual agents.
HelpOnClick offers third-party integration, automated invitation and archiving capabilities to its users. It also provides a real time view of website traffic and connects with customers who need help. With HelpOnClick, users can communicate with customers in 20 languages.
HelpOnClick is compatible with the majority of web browsers and is available as a Windows, Mac, Android and iPhone application. It can be integrated with most major help desk, content management, ecommerce, and customer relationship management (CRM) systems. It also provides integration with Facebook, Google Analytics and Gmail.
HelpOnClick is available in monthly and annual subscription payment options.