Exact JobBOSS Software


 

Exact JobBOSS is one of the most popular quoting, planning, and manufacturing execution systems in the market today. It is most often adopted by small to mid-sized job shops using Quickbooks, Excel, and/or paper folders looking to streamline operations, improve visibility, and grow revenue.

The software offers complete functionality for sales quoting, order and job creation, job scheduling (both infinite and finite capacity), material requirements planning (MRP), and manufacturing execution (MES) / shop floor control. In JobBOSS reviews, users often praise the system for its ease of use in setting up and creating job quotes.

We find that one key selling point for many JobBOSS users is the fact that it can integrate seamlessly with Quickbooks, or be sold with its own JobBOSS accounting module. The other major selling point is the JobBOSS pricing. Many companies can get into the JobBOSS system for as little as a few thousand dollars, leading Exact JobBOSS to become a very popular option for firms trying to avoid a large investment. JobBOSS ERP software can be deployed on-premise.

Exact was founded in 1984 by young entrepreneurs working out of their garage. Over time, Exact has retained its commitment to software for SMBs and has hence become one of the bigger names in ERP software. Exact is headquartered in the Netherlands while the JobBOSS offices are located in the United States 

Due to its popularity--and high ratings in JobBOSS reviews from customers--we very often recommend this software to small and medium sized companies looking for a very affordable system as well as larger companies in need of a robust ERP solution.

 

Exact JobBOSS - Intuitive, Easy-to-Use Interface
 
  • Exact JobBOSS - Intuitive, Easy-to-Use Interface
    Intuitive, Easy-to-Use Interface
  • Exact JobBOSS - ShopStats Highlights Key Shop Indicators
    ShopStats Highlights Key Shop Indicators
  • Exact JobBOSS - Visual Drag-and-Drop Scheduling System
    Visual Drag-and-Drop Scheduling System
  • Exact JobBOSS - Over 300 Standard Reports
    Over 300 Standard Reports
  • Exact JobBOSS - Integrated Customer and Contact Management Capabilities
    Integrated Customer and Contact Management Capabilities
  • Exact JobBOSS - Workflow Management Ensures Compliance and Accountability
    Workflow Management Ensures Compliance and Accountability
Supported Operating System(s):
Windows XP, Windows Vista, Windows 7, Windows 2000

37 Reviews of Exact JobBOSS

 

from Orbis Corporation
Specialty: Plastics / Rubber
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

JobBOSS in a lab setting

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

After setting up the program (inputting work centers, operations, employees, shifts, etc.), it is very simple and straightforward to use. The on-demand training videos were very well put together.

Likes Least

There are small nit-picky details that are annoying until they become second nature. For example, just about every module in the program makes you enter an input and won't activate the rest of the screen until you press tab, not enter like most every other program. For some more complicated functions, (we wanted to use the program as a record of material properties of samples we test in our lab and put together our own reports separate from the pre-loaded ones) you almost had to pay an extra fee for a customer service representative to talk you through the process. There was documentation on their website, but it was very hard to find and implement.

Recommendations

I would advise someone to take full advantage of the training videos available on Exact's website, and if you are not a typical job shop, think carefully about how you want to use and implement the program into your current setup.

 

from Ralphs
Specialty: Metal Fabrication
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Accounting functions do not work

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

There's nothing to like about this software. I cannot run reports and cannot get help from the company for simple questions unless I want to be charged two hours of time for a five-minute question.

Likes Least

It's very difficult to input data without constantly using the mouse and/or key stokes. If Exact wanted to have happy customers, they would answer questions. My feeling is they would provide free telephone support. They probably realize they would be flooded with calls they could not handle.

Recommendations

Move on to a different package.

 

from LaserMan Fab
Specialty: Job Shop
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Exact JobBOSS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

There's nothing I like about this product.

Likes Least

They would not give me an installation document after my maintenance contract ended. After I told them I was going to switch to E2, they finally gave it to me.

Recommendations

I would recommend looking elsewhere for a system.

 

from Kirkwood Holding Inc
Specialty: Job Shop
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

Quirky product

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

It is a low cost alternative for small shops. Provided you have the proper training and are able to enter information correctly, it does provide a good deal of information about job costing, efficiency ratings, etc.

Likes Least

Much of the functionality is not intuitive, the platform is less than stable, and it allows users to delete/change items after posting, which completely corrupts any kind of audit trail.

Recommendations

This software is good for small shops without a huge volume. I would also say that the classes (while very expensive) are going to be a requirement if you want to use the full functionality of the software.

 

from Mittler Bros Machine & Tool
Specialty: Job Shop
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

JobBOSS is always there and always user-friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

The product is easy to use. The support staff is easy to talk to and knows the software and applications.

Likes Least

There's nothing I like least about the vendor. I wish the software was a little more on the retail side, but that is more our niche in the business.

Recommendations

We have looked at other software applications over the years, and no one knows the job shop business like JobBOSS does. I've seen a lot of shops buy elsewhere and then buy Jobboss. So look, but spend your money wisely.

 

from RT manufacturing
Specialty: Distribution
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Overall good software

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

Quick system. It's not fancy, but it gets the job done overall.

Likes Least

The colors. It takes awhile to learn, since not everything is intuitive

Recommendations

Evaluate all options and costings. Get examples and demos.

 

from Canyon Machine Inc.
Specialty: Petroleum / Oil & Gas
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Good software

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

JobBOSS was very easy to learn to use. As a vendor, Exact's support reps are always very friendly and helpful with solutions.

Likes Least

Reports could be more sophisticated. Data Collection is not user-friendly and definitely doesn't deliver the promised level of flexibility.

I can't say anything negative about Exact as a vendor. They've treated us very good.

Recommendations

I think the best strategy on picking software like this is to actually go and spend a day with someone who is already using it. Watch them work in it, go through every module to see what they think about it, and see how it would work for your business.

 

from Ray-Mac, INc.
Specialty: Industrial Machinery
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

JobBOSS review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

It provides a set of comprehensive software functionality to support production and financials for our business. The support team resolves any issues we encounter with the software.

Likes Least

Software installations could be improved to make upgrades more bulletproof. It seems we consistently need assistance to resolve upgrade issues.

Recommendations

Make a list of your business requirements and software expectations to provide to the vendor. Get beyond the "Salesmanship" demos and actually exercise the product to validate what the vendor says it can do.

 

review detail from Argo Tool Corporation
Specialty: Job Shop
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Argo Tool JobBoss Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

Simple yet effective software that has evolved over the years to be a very valuable tool in our industry.

Likes Least

I cannot think of anything negative about Exact and the JobBOSS product I use.

Recommendations

Exact software is customizable, which gives you the opportunity to set up your software to meet the demands of your business. Over the years, we have expanded the software to meet our company growth and needs.

 

review detail from Rick Shousha Consultants Inc.
Specialty: Metal Fabrication
Size of portfolio: 101 or more users Portfolio size: 101 or more users

Wealth of information

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

The amount of information one can retrieve is outstanding. Creating reports is fun with this tool.

Likes Least

An interface that could be used on handheld devices seem to be lacking.

Recommendations

Let go of "your" way of doing business and explore what is already included in JobBOSS. You can probably do better using these methods.

 

from JACO Machine Works
Specialty: Job Shop
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Good software that has helped modernize our shop

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

It's just a huge technological leap forward from where our shop was 10 years ago. It's a modern software system that has helped us organize and run our shop. Also, it was a big part of us qualifying for ISO 9001.

Likes Least

As a scheduler, I think that there is a lot of improvement possible with ShopBOSS. It is a little clunky, and it is a hassle to reschedule jobs exactly where you want them.

Recommendations

Of course, you should look around and discover what is best for your business, but I think JobBOSS excels in job routings and inventory control.

 

review detail from Ferro Ceramic Grinding
Specialty: Other Industry
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

JobBOSS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

It's easy to learn and semi-easy to navigate through.

Likes Least

Some things are not as intuitive as I had expected.

Recommendations

That would be dependent on what it's needed for, etc.

 

review detail from TGC Services
Specialty: Aerospace / Defense
Size of portfolio: 51 to 100 users Portfolio size: 51 to 100 users

JobBOSS ERP Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

The product is easy to use, and the JobBOSS Staff is easy to work with.

Likes Least

I would like to see more development in terms of ease of use and tighter functionality. I would also liked to see better integration between Accounting and Jobs, as well as and between Quotes and Jobs.

Recommendations

There are many things to consider when evaluating software, starting with the development of key functional requirements needed to meet your business objectives. Things like cost, vendor technical support capabilities, user groups, available training, implementation cost, and time frames are all important to consider.

 

from NASA
Specialty: Aerospace / Defense
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

Used it for three years now

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

I like the ease of copying quotes to quotes and jobs.

Likes Least

You have to do a pack list to close job. Also, there is no cancel or scrap status for a job.

Recommendations

Be prepared to change your method of oepration to work within JobBOSS.

 

review detail from The Dave Krache Foundation
Specialty: Aerospace / Defense
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Been using JobBOSS for 6.5 years: useful product, terrific support

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

The support/technicians behind the product are terrific. On the rare occasion there is a problem, their team is quick to resolve the issue and take steps to make sure others aren't experiencing the same problem. 100% of the people I've dealt with at JB in the 6.5 years I've used it have always been terrific. They are people who care about what they do, and that's a rarity.

Likes Least

Just the occasional nuance to software capabilities vs. our procedures at our shop. Nothing extreme.

Recommendations

Take advantage of demos that JB can offer you, so you can see in "real life" how the software is used.

 

review detail from Kirkwood Holding
Specialty: Metal Fabrication
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

IT support for the client and server components of JobBOSS

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

The product is inexpensive. I think that the client front end is user-friendly, and the packed in data collection components are robust. The simplicity of the product makes the maintenance costs lower and the data accessibility (outside of the client) higher. Their online knowledge base, user forums, and simple training videos provide a great deal of information on the product and how to use and maintain it.

Likes Least

The product appears to have severe legacy issues in terms of database design, which leads to what should should be unnecessary calls to support in order to clear up "dirty data" issues.

The web support and phone support calls are fielded by different groups of technicians, and the phone support group seems to have a thing for hours-long employee meetings that take down the support line. In the end, the support issues don't matter too much since the answer is usually something along the lines of "that's interesting", or "yeah, we know about that".

More aggravating though, the application has a habit of crashing for reasons unknown (though somewhat less-so than older versions).

I'm not directly familiar with the inner workings of it, but I've been told on more than one occasion that the accounting portions are quite lacking.

Recommendations

There's a lot of 'bang for the buck' in this little package, and I've heard mostly good things about the manufacturing parts of the application. You could do far worse when looking at entry level ERP packages; however, if you need more robust accounting capabilities or have a low tolerance for technical snafus then you may need to look elsewhere.

 

review detail from Ulmer Machine Company, Inc.
Specialty: Job Shop
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

We have used JobBOSS in our Mixmode Jobshop for 5 years.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

The biggest advantage that we see in JobBOSS is that it is well-suited to the small manufacturer and job shop. The modules are functional for our day-to-day operations, which allowed us to standardize and increase our workload and throughput by at least 20%. The interface is user-friendly. We were able to implement the software very quickly compared to the software we were using. The workstations in the shop have given us a good handle on time collection. We also use the QuickBooks integration and it works flawlessly.

Exact employees are very friendly and knowledgeable about their product. We get answers to our questions very quickly, and they are very helpful in solving problems we incur. The online portal is a huge asset for training new users and enhancements to the software’s customization.

Likes Least

As good as the program is, there is room for improvement. We think it is just a few enhancements away from greatness. The software has several glitches that have not been fixed in the five years we have been using it. For example, you lose the information you are entering into a job or purchase order if another user is updating a related job or material. Sometimes, the software locks up and has to be forced to close and restart. This usually happens when you are trying to delete a raw material in a Job and select a different material; it's some kind of access violation. The updates of information changes between modules is slow and can be frustrating. For example, if a raw material is received from a PO and you want to add that material to a job and pick it from the inventory, you have to close the jobs module and reopen it to get the new inventory update; this should occur instantly. A few other enhancements would be nice (e.g.: autofill on names fields, uses of Return key to tab between fields, and a simpler method of customizing basic forms like can be done in QuickBooks).

We purchased the ShopBoss scheduling module with high hopes of solving our delinquent deliveries. After about two years of trying to implement this module, we abandoned it for our old manual method. The JobShop module needs a simpler and more flexible scheduling module. it requires way too much time in operator maintenance to keep it functional. In a job shop environment the schedule has to stay on the balls of its feet because the priorities are always changing. We can do the job faster than we can change the schedule in JobBoss.

Recommendations

Ask for a short list of users that match your type of business and have implemented the software in the last 3 to 5 years. Give them a call and ask them for the good and the bad. Most will be willing to give you the unmotivated truth.

 

review detail from Mathison Manufacturing, Inc.
Specialty: Metal Fabrication
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Great versatile software

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

Drilldown to detail in most areas is excellent! Lots of data is available.

Likes Least

No backflush on job materials. Job costing reports are confusing, and there is no good way to review closed jobs on a weekly basis without sifting through a lot of stuff!

Recommendations

Try running the evaluations by doing your normal processes and routines to see how it will fit your organization

 

review detail from Styme Industries
Specialty: Metal Fabrication
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Good management software

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

I like the professional presentation. Another great thing is the history and documentation tracking. I really appreciate attaching prints to jobs, and the viewer that comes with this product works great with most files.

Likes Least

What I like least is ShopBoss' layout and functionality. It may just be our small business and how we have things set up, but it has not made sense for us to use it.

Recommendations

Garbage in, garbage out. If the employees aren't filling in information correctly and following through, you will not get complete information.

 

from Schaffer Manufacturing
Specialty: Metal Fabrication
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Putting JobBOSS to work.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Customer Support
Support
Likes Best

I liked the online training videos that covered many topics and built your knowledge of the system in progressive way. The Customer Conference 2013 was a great learning and connecting experience. At one time, I had five JobBOSS people helping me.

Likes Least

It is strange that they won't send a salesman out to do an onsite demo unless the customer pays for it.

Recommendations

Make sure you really know what you want and need. Deciding which modules to purchase is a challenge, but remember you can always activate them later. Use the parts you have correctly, and fully. Get buy in from everyone or you will end up with bad data.

 
 
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