Exact JobBOSS Software


 

Exact JobBOSS is one of the most popular quoting, planning, and manufacturing execution systems in the market today. It is most often adopted by small to mid-sized job shops using Quickbooks, Excel, and/or paper folders looking to streamline operations, improve visibility, and grow revenue.

The software offers complete functionality for sales quoting, order and job creation, job scheduling (both infinite and finite capacity), material requirements planning (MRP), and manufacturing execution (MES) / shop floor control. In JobBOSS reviews, users often praise the system for its ease of use in setting up and creating job quotes.

We find that one key selling point for many JobBOSS users is the fact that it can integrate seamlessly with Quickbooks, or be sold with its own JobBOSS accounting module. The other major selling point is the JobBOSS pricing. Many companies can get into the JobBOSS system for as little as a few thousand dollars, leading Exact JobBOSS to become a very popular option for firms trying to avoid a large investment. JobBOSS ERP software can be deployed on-premise.

Exact was founded in 1984 by young entrepreneurs working out of their garage. Over time, Exact has retained its commitment to software for SMBs and has hence become one of the bigger names in ERP software. Exact is headquartered in the Netherlands while the JobBOSS offices are located in the United States 

Due to its popularity--and high ratings in JobBOSS reviews from customers--we very often recommend this software to small and medium sized companies looking for a very affordable system as well as larger companies in need of a robust ERP solution.

 

Exact JobBOSS - Intuitive, Easy-to-Use Interface
 
  • Exact JobBOSS - Intuitive, Easy-to-Use Interface
    Intuitive, Easy-to-Use Interface
  • Exact JobBOSS - ShopStats Highlights Key Shop Indicators
    ShopStats Highlights Key Shop Indicators
  • Exact JobBOSS - Visual Drag-and-Drop Scheduling System
    Visual Drag-and-Drop Scheduling System
  • Exact JobBOSS - Over 300 Standard Reports
    Over 300 Standard Reports
  • Exact JobBOSS - Integrated Customer and Contact Management Capabilities
    Integrated Customer and Contact Management Capabilities
  • Exact JobBOSS - Workflow Management Ensures Compliance and Accountability
    Workflow Management Ensures Compliance and Accountability
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000

39 Reviews of Exact JobBOSS

Showing 1-20 of 39

 

from Starr Manufacturing Inc

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Starr Manufacturing Inc. has been using JobBoss for over 10 years. During this time, Starr has more than doubled the number of employees in production and grown from a $5M a year company to over $12M in yearly sales. This would not have been possible without our ERP backbone, JobBoss. Starr has purchased and utilizes just about every module JobBoss has to offer. The top reasons for Starr's success in using JobBoss are:

- The ease and accuracy of setting up detailed quotes or job templates for one time or repetitive work and then launching very detailed information packets to the production floor. This has minimized the amount of work in process questions and the cost of quality.

- The MRP and inventory control functions have allowed Starr to minimize on hand raw material balances by 70% or almost $1M. By using JobBoss and some lean efforts to track and purchase materials we have the correct amounts of material when we need it but not in excess tying up valuable cash flow.

- Another huge step in our ability to service customer accounts was the implementation of customer parts inventory systems. We are able to define certain common customer parts as finished goods, and to produce them in larger batches using our MRP reports rather than producing one part at a time to a particular order.

- Data Collection has drastically improved our job cost reporting and eliminated the need for 1-2 employees to manually enter in old job transactions days or weeks after they occurred. This has transformed all of our JobBoss status reports. Giving us vital data to make important business decisions.

- Lastly JobBoss's integration with Exact Synergy has allowed Starr to go almost completely paperless with regards to our ISO 9001: 2008 quality system among many other benefits Synergy brings to the table. The document control feature and most importantly the definable process flows Synergy adds, ensure that quality processes are addressed promptly and by the correct people at all times. ISO audits have never been easier and participation by employees in the quality process has never been simpler and less dreaded.

Starr could not generate or facilitate the amount of sales, with as few administrative employees that we have, without using this ERP solution. Exact Software and the JobBoss developers have been listening to customer feedback and we cannot wait to see some of the upcoming enhancements the team has made to make JobBoss an even better tool.

 

from Industrial Heat Transfer

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We are a small manufacturing company (about 30 employees.) We have been in business since 1987 and have gone through a few systems prior to JobBOSS. Previous to JobBOSS we were using a program that would only run on an old UNIX system and the company we purchased it from was no longer in business. We researched a few companies after the decision was reached to switch to something more up to date and JobBOSS came to the front for a number of reasons. When we purchased JobBOSS back in 2002 they were not part of Exact. We felt that a smaller local company with a track record of success would provide us with more personalized support should issues arise.

The ability to access the data directly (via MS Access or SQL) was important to us. With our old product the data was in a black box that we had no direct control over. The price was competitive for the features offered. Since purchasing the software in 2002, we have continued to be impressed by their support and commitment to their customers. We like that JobBOSS surveys customers for improvements that they add to the software. This makes us feel like we are really a part of the team and our opinions and needs matter. Support is, for the most part, very responsive. Short hold times and support representatives are friendly and knowledgeable.

Since being purchased by Exact, JobBOSS’s commitment to customers and service hasn’t diminished. (As can be typical when smaller businesses are acquired) We like the ability to schedule our shop floor using the program. As well as how interconnected all aspects of the manufacturing processes are in this program. If material is late in arriving it lets you know the schedule is going to be affected. Before we purchased JobBOSS, scheduling was accomplished using paper/binders and calling or running back in forth to different people to get status updates. With JobBOSS all our information is a click away. The program had about a month long learning period but to get up and running it only took about a week. The program is also fairly intuitive, in our opinion, so that helps lessen the learning curve.

I would have little trouble recommending Exact JobBOSS to any manufacturing shop. It has helped us become more aware of the bottlenecks in our own shop. It also provides in-depth insight into the entire manufacturing process from quote to shipment.

 

from EICOM Corp / ACE Manufacturing

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As a Manufacturer we use Exact JobBoss throughout our organization. Our two locations are in SW Ohio, each with 30+ employees and 35,000 square feet of machining, welding and assembly operations. Most of our customers want a quick response. So scheduling is important, as well as tracking our costs. Using the JobBoss data collection system we are able to track jobs on the floor in real time. Our travelers are bar coded to reduce errors and allow employees to scan job information from the traveler.

JobBoss does a nice job of continually improving the software. The current version is 11.5. Version 11 includes an upgrade to the scheduling module as well as improvements to other areas. Typically an upgrade is offered every 2 - 3 years with minor revisions each year. JobBoss input screens have a logical process layout and icons are placed so that you can check information easily in other areas. For instance, when entering an order it is easy to check stock status, profitability or quality data for past jobs.

JobBoss has two very handy viewers. The first is ShopView, which is very helpful for checking order status and details on past orders. Right down to when the material was pulled and by whom. The second is ShopStats, which provides an excellent overview of the company. There are four tabs, Customers, Production, Vendors, Financial: each with key statistics for the past 6 months. JobBoss created a handy system for communicating events within your shop called ShopAlerts. Almost any event within JobBoss can be designated to trigger an email or an alert to any user. Re-order material, New Order release, Part scrapped, etc.

Exact JobBoss is central to running our businesses and continues to be a valuable tool for us.

 

from Griffin Industries Corp.

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Griffin Industries has been in business since 1983, and specializes in prototype and low lot machined castings. Working in the prototype world, timing is everything and our customers have come to expect quality parts in a short period of time. With the help of Exact JobBOSS and Synergy, we are able to see real time data for all of the jobs in our shop and manage them effectively.

Throughout the years as Griffin grew, more and more excel spreadsheets and access databases were required to track the variety of information required. This often led to data entry errors, information not available when needed, and frustration throughout the organization. In 2008 we decided to pursue a software solution that was capable of handling the multitude of data required. We discovered Exact JobBOSS at IMTS in Chicago. After several demos and discussions with the sales staff at Exact, conversations with other Exact JobBOSS users, and internal meetings we made the decision to switch to Exact JobBOSS and Synergy. We went live in January of 2009 and have not looked back.

Our implementation process went fairly smoothly, all things considered. I definitely recommend relying on the expertise of the consultants at Exact to help you through the conversion. They were able to review how we run our business, which helped us to let Exact JobBOSS do the work for us. Our biggest challenges were training shop floor personnel who had never touched a computer before to use Data Collection. Also, for the users to learn the system, to obtain the data they were looking for rather than relying on administrative support to supply it for them.

Today we are using version 11.3.8 of Exact JobBOSS along with Exact Synergy ASP, and are very happy with it. We have eliminated almost all of the extra reports that were used outside of the system, to track information, with the reports supplied by JobBOSS. We have even written some custom reports. As a result, we have reduced our administrative staff from five full-time employees to three full-time employees. We continue to improve our processes and our use of the system. We look forward to upgrading to the newest 11.5 version of JobBOSS along with Synergy ESE with the help of the support staff at Exact.

 

from LifeLine Mobile

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LifeLine has been in business since 1991 and has grown to a mid-size business, with a 100,000 square foot warehouse and 75 employees. We used a lot of Excel spreadsheets and manual tracking, prior to Job Boss. We also had a manual punch time clock! In 2005, we began our search for new software that could meet both our current needs and continued growth. We needed software that could integrate and streamline our inventory, time and attendance, job costing, and accounting function all in one.

We evaluated several different software systems, but decided on JobBoss based on a number of factors including cost, ease of use, service after the sale, and the ability to adapt the software to our specific setup. We purchased JobBoss, including the accounting and data collection modules, in March 2006 and provided ourselves with a nine-month window to implement it, going live on January 1, 2007. Implementation went well, with no major problems. We purchased and used 32 hours of on-site consulting to assist with the implementation, which I highly recommend. The consultant saved us a significant amount of time with implementation by providing one-on-one training, explaining set up options that similar companies successfully used, and helping us with importing data.

We also took advantage of the free on-line training available through the portal. Fast forward to 2012, we have been extremely happy with the overall service, tech support, software upgrades and efficiency that JobBoss has provided our organization. JobBoss has eliminated the manual tracking and reporting system we previously used, has provided us with accurate job and labor costs, and continues to support our business needs as we continue to grow.

 

from R & S Machining, Inc.

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We are a job shop that does a wide variety of work, from scientific, to aerospace, and everything in-between. We have been using JobBOSS since 2001. I implemented it when I started, which was a great improvement from writing carbon copies of packing lists. We are currently at 11.5.3 and just made the upgrade from 11.2 to take advantage of the new Quick Books integration. Exact JobBOSS is a great product and simplifies many processes. It stores all of your data in one location. It offers many ways to analyze data to let you know how you are doing. It is very user friendly, and the Exact portal allows you to suggest enhancements that you would like to see on future releases. There are also many ways to make customized reports so that you can get the exact data you want. The time we have saved and the value of the data that you can extract is priceless. I would recommend Exact JobBOSS to other machine shops for sure!

 

from Process Fab & Absolute Technolgies

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I work at two companies one of which is a job shop and the other is a production shop. Both companies primary focus is Aerospace. What I love about JobBOSS is its flexibility, ease of use, and JobBOSS’ commitment to their customers. JobBOSS’ commitment starts before the sale and continues through the implementation. I have worked with several software companies throughout my years and to date haven't found a better technical support team that’s totally committed to exceeding expectation.

JobBOSS is one of those companies that are continually developing their product and they do a great job of listening to their customers and implementing changes that matter!

 

from Jamco Aerospace

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We switched to JobBOSS in December of 2006, after attending an IMTS show and viewing the ease of use of their software. Our previous software had become cumbersome and hard to use. Implementation at the end of the year was a lofty goal, but with all hands in on the conversion we were able to migrate the data on our own in two weeks. Some modules were left unused for the first couple of months but by the 6th month we were utilizing everything.

JobBOSS is easy to train on and having a "dummy" database to play with helps with new ideas or training purposes. When we implemented, half of the trainees were interns (straight out of school) but everybody was able to pick it up with ease. Our JobBOSS trainer worked at the speed we needed him to be at to be up and running with the software by January 2007- fast on some days, slow on other days. We do no seek JobBOSS customer support that often. There are the occasional bugs that you will get with any software upgrade but we have not sought additional help with their software.

In my chats with other users, I have talked with " half users" of the software and wonder how they can maintain two different software and databases for everyday business functions. JobBOSS is spectacular if you utilize every module and report. It is what you put into it. Put everything into and it will let you see everything you need to know.

 

from Quality Machine Products
Specialty: Other Industry
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

We like the software. We avoid customer support.

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Functionality

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Likes Best

It's very easy to learn and use. The Help within JobBOSS is nice.

Likes Least

We do not like JobBOSS support. We were disappointed that Sales Order did not work like we expected.

Recommendations

We recommend ShopBOSS and Exact Synergy. Others should know that the Sales Order module does not sync well with Order Entry.

 

review detail from Russel Metals
Specialty: Metal Processing
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Best data management software

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Likes Best

It gives a wide view of the database and easy to manage keys.

Likes Least

Order entry in the software is manual, which is time consuming. All the data has to be entered manually, which gives a chance of error.

Recommendations

I think the software is easy to use and very user-friendly.

 

review detail from Manes Machine
Specialty: Aerospace / Defense
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

JobBOSS for Aerospace Machine Shop Production

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Functionality

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Ease-of-use
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Likes Best

The product has tons or resources for support, training, add-ons, and user forums. Also, the vendor is great at customer service and working with individual companies to provide tailored support.

Likes Least

I wish that the software automatically updated itself so that we don't have to have our IT guy go around to each computer individually with his administrative control and update each product one at a time

Recommendations

It is really important to consider the scope of the impact a software like this has on a company. As a smaller company, we were getting away with taking shortcuts and the like. As we get bigger and bigger and are doing more and more, it is very important to be setting everything up for success. JobBOSS does a great job of covering the scope of what we need.

 

review detail from Koch Stainless Products Ltd.
Specialty: Metal Fabrication
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

JobBOSS - Information Central in our Company

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Likes Best

What do I like best about the vendor? Access to information and support is only a phone call away. A dedicated customer advocate is always ready to answer our questions, and there is never any pressure to purchase products/services we don't need.

What do I like best about the product ? It consolidates all of our company-related information in one place, making it simple for all of our staff to quickly put their finger on any number they need. Whether it's viewing a packlist in shipping, checking employee attendance for payroll, confirming work in progress, or printing out a wide range of reports for monthly meetings, JobBOSS keeps it all at our fingertips.

Likes Least

We are a Canadian company ,and Exact JobBOSS is based in, and primarily written for, the United States market, so there are a few "glitches" in integrating with Canadian bookkeeping requirements. JobBOSS is always open to discussing our concerns, and we're looking forward to a proactive solution to resolve these issues in future updates.

Recommendations

Take the time to view all of the webinars and read the fact sheets. Talk to a JobBOSS customer advocate and get referrals to local users; ask to see JobBOSS in action at a business that is similar to your own. Even if no one is running JobBOSS close to your location, the wonders of the internet allow remote desktop viewing so you can see firsthand how easy JobBOSS is to navigate, as well as all of the information it collects, stores, and delivers for you.

 

from Magnum Power
Specialty: Metal Fabrication
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

Acted as internal JobBoss expert

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Product Quality
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Support
Likes Best

I like their close proximity to our offices and warehouse and that they have a good selection of training courses. Overall, the software was easy to use and fit nicely with a small manufacturing/job shop company.

Likes Least

Support was quick to push off responsibility of software conflicts, primarily with Windows/Internet Explorer. A new release was usually quickly followed by several hotfixes.

Recommendations

Determine what scalability you will require. If you have plans for large growth, you will likely outgrow this, and modifications/special requests are nearly impossible. Most of their development circles around profit. If they can't charge more for the product, they won't bother.

 

review detail from A-1 Lapping
Specialty: Job Shop
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

JobBoss Review

Ease-of-use

Functionality

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Support
Likes Best

If you understand what you are doing, it goes well. When you attend a class or have someone come to your location, they are very helpful with giving tips and explaining what you are doing. The online classes are informative but don't always work well.

Likes Least

I think things need to be explained better. I didn't start using the system right after we bought it, and by the time I was starting using it, I didn't remember everything that had been explained and didn't know who to contact. I have now passed the one-year anniversary and don't know what is still available to me and what is covered by the yearly fee. I was given the impression that there was normally an upgrade every year. I know there was one last year, but I did not get notification although I am the contact at our company.

Recommendations

Make sure you understand what is covered. Ask questions. Take advantage of all classes and information you can get.

 

review detail from Atlas Machine and Supply
Specialty: Job Shop
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

JobBOSS was a great fit for our unique requirements as a job shop

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Functionality

Product Quality

Customer Support

Ease-of-use
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Likes Best

The software was a great fit for our job shop, and the vendor really enabled us to do unique and powerful things to make the software support the unique way we do business. The application improved our ability to deliver and gave us true insight to estimate production schedules. Professional services supported us in some state tax challenges and gave us the toolset to use JobBOSS in some non-traditional ways.

Likes Least

We had some problems with the security database that was separate from the SQL application database. I believe this issue has been addressed in the most recent version.

Recommendations

We compared JobBOSS to several competitors with similar features and price points. We went with them based on their willingness to support our customization efforts. We were able to recognize a bigger impact to our bottom line because of the flexibility of the tool set and the support of the vendor.

 

from Pyramid
Specialty: Aerospace / Defense
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Overall good

Ease-of-use

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Likes Best

I like our software consultant and that there is training provided online.

Likes Least

The screens and processes are not intuitive. I also don't like the colors or tabbing through everything.

Recommendations

Get a superior consultant to help you with the process; don't make these decisions alone.

 

from Wiscon Products
Specialty: Automotive
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Experience setting up templates and reports in TQM module

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Likes Best

I like how information can be used across all areas of Exact JobBOSS.

Likes Least

It's not user-friendly to set up custom templates. Printed reports don't look professional enough to send to customers.

Recommendations

Look at specific reports that you will need in your business. Look at similar businesses that use the software.

 

from Schaffer Manufacturing
Specialty: Metal Fabrication
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Putting JobBOSS to work.

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Likes Best

I liked the online training videos that covered many topics and built your knowledge of the system in progressive way. The Customer Conference 2013 was a great learning and connecting experience. At one time, I had five JobBOSS people helping me.

Likes Least

It is strange that they won't send a salesman out to do an onsite demo unless the customer pays for it.

Recommendations

Make sure you really know what you want and need. Deciding which modules to purchase is a challenge, but remember you can always activate them later. Use the parts you have correctly, and fully. Get buy in from everyone or you will end up with bad data.

 

review detail from Styme Industries
Specialty: Metal Fabrication
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Good management software

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Likes Best

I like the professional presentation. Another great thing is the history and documentation tracking. I really appreciate attaching prints to jobs, and the viewer that comes with this product works great with most files.

Likes Least

What I like least is ShopBoss' layout and functionality. It may just be our small business and how we have things set up, but it has not made sense for us to use it.

Recommendations

Garbage in, garbage out. If the employees aren't filling in information correctly and following through, you will not get complete information.

 

review detail from Mathison Manufacturing, Inc.
Specialty: Metal Fabrication
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Great versatile software

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Product Quality

Customer Support

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Likes Best

Drilldown to detail in most areas is excellent! Lots of data is available.

Likes Least

No backflush on job materials. Job costing reports are confusing, and there is no good way to review closed jobs on a weekly basis without sifting through a lot of stuff!

Recommendations

Try running the evaluations by doing your normal processes and routines to see how it will fit your organization

 
 
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