Smartsheet Software


 

Created in 2005, Smartsheet is a project management application with a spreadsheet-like interface to help teams collaborate, plan projects and manage tasks.

The Seattle-based company offers this product under a cloud-based subscription model, with native mobile apps for Android and iOS to help users complete work on the go.

Smartsheet is a suite of project management applications, such as document management, reporting, resource management and time tracking, with issue management offered through an add-on application.

The subscription includes accounts for unlimited collaborators, so users can work on projects with a number of clients and colleagues.

Smartsheet can be used in a variety of industries, from high-tech to nonprofit, and can be scaled across virtually any sized business, from startups to large enterprises.

 

Smartsheet - Product launch road map
 
  • Smartsheet - Product launch road map
    Product launch road map
  • Smartsheet - Dev task tracker
    Dev task tracker
  • Smartsheet - Product launch rollup
    Product launch rollup
  • Smartsheet - Calendar view
    Calendar view
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

170 Reviews of Smartsheet

 

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Software Advice Reviews (75)
More Reviews (95)

Showing 1-20 of 75

Vic from San Joaquin Regional Transit District (RTD)
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Ease of Use, Price, and useful Program Management features make Smartsheet a Winner.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The salesperson/customer relationship manager was VERY responsive and knowledgeable, which really locked-in our organization's decision to go with Smartsheet.

Pros

Ease of use (VERY Excel-like. like Excel on Steroids!), price for a limited number of users (under a grand for 3 annual fully-licensed users), and better-than-average online formal training and in-program help references.

Cons

Some training is outdated (over 3 years old), some basic aesthetic functionality (like setting default fonts) is unavailable, but most especially...
this software vendor responds to Feature Requests with a mildly annoying standardized reply:

"Hello (Customer name),

Thanks for contacting Smartsheet Support. I've marked your vote for this feature on our enhancement request list to be considered for future development. We appreciate your input!

Kind regards,

(Smartsheet Employee name)
Smartsheet Support

 
 

Adele from Industrial Video & Control, Inc.
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Dump Google Sheets and Excel - SmartSheet makes you look smarter!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Whether you start with their suggested templates or create a sheet of your own, SmartSheet makes communicating sheet style information easy and efficient. Share the sheet, and set updates for changes. You can publish the sheet out for use in a web interface, export to PDF and even Excel and Google, if you can't live without those. Simple, great for sharing, and great for Gantts!

Cons

Being an Excel guru, it took me a bit to figure out how they were handling formulas. If you are doing some heavy number crunching and if statements, may want to stick with Excel.

 
 

Mona from LOC Associates
Specialty: Management Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Great and easy to easy product

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy access. Easy collaboration. Easy to learn. There are also a lot of help services. I was able to learn the software in less than an hour. Whenever I had a question, I was able to search it and find an answer within 2 minutes.

Cons

The product could have more features. The report function is very useful, but I wish I could customize it more into a comparable chart. I would also prefer if I could change the colors of the bars in the gantt chart.

 
 

Byron from City of Walla Walla
Specialty: Government
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Easier Project Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easier to use, looks a lot like Microsoft Excel so it is not as "scary," and it seems to be more than scalable for the types of projects we are needing assistance.

Cons

While not a huge impediment, the minimum licensing requirement was a bit irritating when we needed to have access for a longer period to "try out."

 
 

Vardan from L & L INC
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

I use Smartsheets to organise multiple construction projects and communicate, collaborate , delaget to the team

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like the update forms, ability to create a link to my sheet, automatic gant chart and calendar view, ability to attache and comment on each row.

Cons

There is not much i do not like about it. I wish the duration of the projects in project sheets can be set in hours vs days.

 
 

Alex from Cross Construction
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

What makes Smartsheet so awesome, is that you can create a system that conforms to the way you do business / communicate. Most other softwares require the user to follow the system they have designed. For me, I like the ability to create my own system with the tools provided.

Pros

Ability to customize to meet specific needs / communicate between sheets / Organize data & control visibility

Cons

Is not able to link up with quickbooks or similar software. It would be nice if there was a way for the system to communicate with accounts payable.
Ultimately, thats not a deal killer for me.

 
 

Andrea from Colorado I Have a Dream Foundation
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great for organizing, collecting & sharing information!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Relatively easy to use with many functionalities! We use Smartsheet almost daily to collect and share info in our organization.

Cons

Takes a little long to learn how to use it and there is still a lot of features that I know Smartsheet has but I don't know how to use.

 
 

Priyanka from Pinaki Technology
Specialty: Software / Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Used Smartsheet for task tracking and management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Smartsheet majorly helped on cross team collaboration and real time sharing.
It helped us to centralize our project plan document, where teams from the different geographical location were able to contribute.
Gantt chart view provided a great way to visualize our project plan, identifying the allocations, deliverable, due dates against tasks as well as people.
Resource management view helps to manage resource usage, identify any effort variance and any person who is allocated more than available time.

Cons

One area which needs improvement in smartsheet is shared allocation, which needs to be in two way - first the ability to assign the same task to two different resources, second have a particular task by means of % allocation.

 
 

Sarah from Artistic Tile & Stone
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

easy to use and very helpful to tract contractors

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

we can tract contractors and get total hours they work on each job. we can also see if they're car is present at the job site scheduled.

Cons

though we cannot look back and see if they were there at time they clocked in. I would love to have something like a pic on job site when they clock in and they leave

 
 

rosie from Medallia
Specialty: IT Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

great basic cloud project plan with basic functionality and ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

easy to use and has basic functionalities, easy to share and update by multiple people who has license to view or edit, export to excel features that I use a lot.

Cons

not able to assign multiple resources to one task without duplicating the same task. Not able to see different roles and permissions. Integration with JIRA is not technically possible due to internet security concern.

 
 

Marisa from RPMS
Specialty: Financial Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

The Right Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Smartsheets has been a very versatile tool throughout not only our department but company-wide. The ability to store all information surrounding projects within the smartsheet like attachments and comments.

Pros

The amount of Collaboration that can happen
The row functions
The ability to give access to others outside of smartsheet

Cons

lacks real time editing like google sheets.
Doesn't Auto-Save (you have to actually save the sheet whenever you update it)
Sheet space is limited, 10,000 rows and it states you have exceeded the maximum amount of rows

 
 

Justin from Meyer Najem Construction
Specialty: Construction
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Smartsheets is a must for spreadsheets and collaborated scheduling

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is very easy to use and setup. It has been very easy to roll Smartsheets out to our company. It doesn't matter how advanced you are with computers this software is easy to use.

Cons

When inputting formulas and you miss a parentheses it just shows an error. It would be nice to have a formula helper pop up to assist.

 
 

Ronald from Transaction Processing Partners of Texas, Inc.
Specialty: Financial Services
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Director of Project Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our team really likes SmartSheet due to the features, functionality, and ease of use. And because it is cloud-based, information can be reviewed anytime, anywhere.

Pros

We really like the flexibility, transparency, rich feature set, ease of use, and integrations that this solution provides.

Cons

I wish that a task can be assigned to more than one resource. Currently, this is not an option.

 
 

Brian from Saint Leo University
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Easy to start with basics, lots of advanced features to learn. Many training video's available.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are excited about the sights/dashboard option. We haven't even scratched the surface on what this can do for us.

Pros

Great support team. Reasonably priced in comparison to other similar products. After a quick tutorial, pretty easy to pick up. Excel like the interface but convertible to Kanban or Gantt. Sights / Dashboard option available.

Cons

1st impression did not sell us. We revisited product to help a colleague and realized this product does much more than we originally thought.

 
 

diana from rincon real estate group
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Great Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Software is really good to use for businesses with multiple people working on the same file/project. Easy to save, write notes, and create updates. Effective and efficient to use for a small to medium sized business.

 
 

Jeremiah from Sysco Corporation
Specialty: Food & Beverage
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2017

February 2017

Great Project Management Tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Other products like Trello and Basecamp have some of what we wanted. Smartsheet had everything we wanted. Gantt Charts are created very intuitively and sub-tasks are easily rolled up into that.

Pros

Gantt Charts, sub-tasks, online and updated in real time, and very easy to use

Cons

Not free and I still have to convince my boss that we need to get it. So, as a group we don't currently use it.

 
 

Webstter from Winter Hill GC
Specialty: Architecture
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

The way to organize things

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've been using SmartSheet since I joined my current company. It really make all organized. We can custom the sheet making it meet our needs.

Pros

It can be accessed by IOS devices.

Cons

Less functions when used on app.

Advice to Others

I'd recommend people to use this nice and helpful tool.

 
 

Grant from Robbins|Reed
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

This is a game changing software solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are totally web based company and SmartSheets has allowed us to share spreadsheets, resource management sheets, schedules and any other tracking or documents we need. This has replaced Microsoft Project and Excel in almost every situation. This is an excellent software that continues to get better.

Pros

andles all of our scheduling needs and allows us to share documents with permissions for other users. Excellent collaboration program. Next, to Procore, this is all we use to manage projects.

Cons

none

Advice to Others

Get it!

 
 

Jeremy from gst stairs
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Collaboration and Security matters with Smartsheet!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

A number of tools exist to help collaborate with your team to manage the tasks. But smart sheet works on a unique approach. It has great collaboration and activity management features. It provides security to only allow authorizes users to access the data and custom reports. Works well with managing projects.

Pros

Good for collaborating for the tasks between team members. helps with managing tasks and see reporting for statistics.

Cons

timecard can be worked more to improve billing.

Advice to Others

Collaborative tool to help team communicate effectively.

 
 

SHRIE RAAM from OSU- HEALTH ACCESS NETWORK
Specialty: Healthcare
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Very effective software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Its a very good tool to organize you things and keeping track of your progress.

Pros

Online, sharing with your peers, restrict access, lots of small features like priority, etc.

Cons

Not any that I have encountered till now.

Advice to Others

Please give it a try if you are looking to be on track with your work.

 
 
 
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Showing 1-20 of 95

Faith from Connelly Builders
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Beneficial in the type of work I do.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to navigate, set up folders, and sheets, labeling, sharing, sending updates, and user friendly.

Cons

Not being able to copy and paste when sending messages. Having to first save an attachment to my computer so I can drag it onto a line item.

Source: Capterra
 

Julie from Estes Public Relations

May 2017

May 2017

We have using Smartsheets for a couple of years and they have made keeping tasks on track easier.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

My new favorite feature is the integration with Microsoft Teams. We use for gathering RSVP responses sent to people in MailChimp to client events, track personal task list, job applications. There are so many ways to use. I look at the sample templates for ideas.

Cons

Some features are hard to understand and I would like better instructions or videos. When you try to find help I feel I sometimes have to login and then I get logged into the Smartsheet program and have to start over. Trying to use Help on your own could be better.

Source: Capterra
 

Julie from Estes Public Relations
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Smartsheet helps keep me organized and on task

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using Smartsheets for a couple of years. We have been able to embed price sheets for online website that are dynamically updated; use sheets to collect RSVP for events and have the totals linked to a sheet that totals and sends alerts to several people for follow up. The feature of linking to Outlook makes it so easy to add a task to a sheet without ever having to leave Outlook. New features are released often and keep improving the product. I would highly recommend Smartsheet.

Pros

The integration with Outlook so I can upload a task received in an email so information is all in one place and I can set alerts so I don't miss a deadline.

Cons

Sometimes some of the features are difficult to understand.

Advice to Others

Sign up for their webinars or watch the videos to learn all of the new features when released. Also take time to look at templates for ways to use the sheets in your industry.

Source: Capterra
 

Blake from Vaughn Construction
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Great collaboration tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Smartsheet is great for group collaboration especially when there is distance between people. The only downside is that someone could tamper with a document and the wrong information could be relayed to the group.

Pros

Great for collaboration

Cons

Information can be tampered with

Source: Capterra
 

Kim from HarbourVest Partners

April 2017

April 2017

Nice PM tool

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

We use this for almost all of our projects - creating and sharing sheets is very easy. Common templates are provided and easy to follow; can be very detailed if you'd like. Tab view is also easy to read and intuitive.

Source: Capterra
 

Sandra from Dana-Farber Cancer Institute
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Great software for project schedules

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use this product as an alternative to Microsoft Project for more junior project managers. The Project Sheet template offers automation through dependency and duration settings, without the complication of resource calculations. The best part is the collaborative features and the ability for non-licensed users to participate as collaborators.

Pros

The project sheet template with predecessors, duration calculation, and Gantt view. Also the collaborative features and ability for non-licensed users to collaborate

Cons

You cannot put more than one resource in the assigned to cells.

Advice to Others

Great for PMs who don't like the complication of MS Project. However, be prepared that to live without the resource calculations for individual tasks.

Source: Capterra
 

Jeanine from Emplicity
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

SmartSheet rocks!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I selected this software as we needed a solution that would be easy to implement with all level of staff. The interface is very easy to use and we have seen adoption of this software increase. Staff often share their experience with co-workers and we have increased our discipline with timelines and deliverables.

Source: Capterra
 

Elena from Rigafit
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Very helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We had a project with many people contributing and this has helped us to keep track of things very well.

Source: Capterra
 

Jason from MemberPlanet, LLC

February 2017

February 2017

positive first experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My first experience with Smartsheet, and it is positive. We are currently using it for a large project and it has been well received by our client. Both us and them continue to find more ways to make use of the functionality.

Source: Capterra
 

Laura from Intechnic

February 2017

February 2017

A more useable version of Office 365

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We love using SmartSheet to share spreadsheets for both inter-office use and with clients. SmartSheet makes it easy for multiple people to view and update without mistakes along the way.

Source: Capterra
 

Aaron from SAJE build
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Excel on steroids!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The more I use Smartsheet the less I rely on excel. Not only does this give you better collaboration and reporting power, but the actual spreadsheets are more functional, with features such as multi-layer cell rows for subhierarchies. Love it!

Source: Capterra
 

Alex from Lemongrass

February 2017

February 2017

Web app spreadsheets and planning

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use this for collaborative project planning and resource planning, vacation booking - anything where you need to allow everyone to edit the same documents. It works well as an informal tool for a small company

Source: Capterra
 

Sasha from Yahoo, Inc.

January 2017

January 2017

SmartSheet is a smart choice!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Utilized SmartSheet in a recent project and there is nothing this software has not been able to accomplish for us. Easy to collaborate, ease of use of the actual software makes it a win in my book. There have been no cons so far, so recommended to try!

Source: Capterra
 

Callista from Azusa Pacific's University College

January 2017

January 2017

Useful tool for process management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My team uses smartsheet to manage our course construction process (for building online educational courses). The process is very detailed and requires many handoffs. Smartsheet is able to help us manage that and make it less chaotic. On the user end, it is nice to be able to see my current projects and where they are in the construction process, and I only see the fields that pertain to me. On the admin end, it is a bit overwhelming. I'm glad I'm not in charge of maintaining the database. The User Interface is decent. I've seen more attractive ones, but this one works just fine. My biggest peeve is that it doesn't autosave. If I forget to save the changes I've made and then close the tab, all my changes are lost. It warns you when you try to navigate away from the page, but there is nothing in place to prevent you from closing the tab prior to saving changes. Other than that, it seems to be working well for us.

Source: Capterra
 

Joy from Quantum Spatial, Inc.

January 2017

January 2017

Fantastic Way to Collaborate

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

It should be noted that I haven't yet fully explored all the features and functionality that SmartSheet offers but it's a fantastic resource which allows us to collaborate. As a company with nearly 500 employees across the country, Smartsheet allows us to monitor project progress or track milestones or share resources across geographic divides. We use Smartsheet across at least ten departments to share information. Specifically, I've used it to post PDF copies of invoices we receive from our HR vendors so that our Accounting team (mostly based in another state) are able to reconcile the bank account. It certainly saves a lot of email/scanning headaches and deadline chaos. Additionally, our Applicants are routed through Smartsheet and the whole HR team can review at a glance where individuals are in the hiring process, access paperwork, etc. and then Payroll and Benefits can each sign-off on their respective roles within the process of getting the new hire on-boarded. It's a fantastic tool in a virtual world that really facilitates collaboration. Highly recommended!

Source: Capterra
 

Katelyn from Drea
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Fan of Smartsheet

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We began using Smartsheet at my job to make communication between remote employees and office employees smoother. We found lots of ways to incorporate Smartsheet into our everyday routine, and it proved to be very helpful.

Pros

Ease of use.

Cons

It was hard to get everyone on board. Some of us really embraced the new system, while others found it challenging. We scheduled a large office training for everyone, but the customer service agent really confused us and seemed distracted.

Source: Capterra
 

Michael from Azusa Pacific University College

January 2017

January 2017

Data, Product Management, and More

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Smart Sheets is a phenomenal tool for business management, reporting, dashboard data views and more. We have been using Smartsheets for managing course construction, and project management with our e-learning design department for some time. It's integration with Google Apps and its multiple methods of collaboration and reporting are essential for product development. The cost is steep, but the benefits are high.

Pros

Reporting features.

Cons

Collaboration. Updates have to saved consistently and users cannot see updates in real time.

Advice to Others

Good tool, but a little expensive.

Source: Capterra
 

Peter from Prarie North Regional Health Authority
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is much easier to use than others I have experience with. It feels like excel on steroids. Easy to import/export excel documents. Great for team permissions.

Pros

I like the interface. It is easy to use and managing users with or without licenses are easy.

Cons

I have to say there isn't anything I don't like about the software. It does what we need it to do.

Advice to Others

Do ever lose the Undo functionality.

Source: Capterra
 

Chris from HydroPoint Data Systems, Inc.

January 2017

January 2017

Great way for teams to collaborate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Smartsheet for a number of team needs. It offers easy way to collaborate with multiple members making and viewing real-time changes. We use for project status tracking, list sharing and a number of other uses. It has been a great tool for us to collaborate and to keep track of project milestones.

Pros

Great real-time collaboration tool, easy to import excel data, useful templates available.

Cons

Needs more options to sort within the sheet.

Advice to Others

Easy to use and will make your life easier. We use for internal tracking and meeting updates. Allows real-time changes with 2 or more people using the same sheet.

Source: Capterra
 

Bruce from SNAP Financial
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Project Management Lite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've incorporated Smartsheet into most of our short cycle projects. It's really easy to use and overall adoption has been good with relatively little training. We've also discovered people are finding their own ways to incorporate the tool beyond out original intent.

Pros

Very easy to use. Good training tools. Lot's of applications.

Cons

We would love to see a chat feature added so users could discuss projects when they are on the same sheet.

Source: Capterra
 
 
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