Smartsheet

RATING:

4.5

(3163)

About Smartsheet

Smartsheet is a work execution platform and collaboration tool with a familiar spreadsheet-like interface that helps teams plan, track, and manage projects in real-time. Smartsheet features include a range of project management tools, such as document and resource management, project reporting, task management, file sharing, and timeline tracking. Smartsheet can help teams standardize a project process, maximize productivity, and improve collaboration with automated workflow options that fit individual work preferences. Within the platform's project management tools, data can be sorted using card, grid, Gantt chart, and calendar view. With a real-time dashboard, teams can track project status, manage resources, and assign tasks to improve overall visibility and work ...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Smartsheet Pricing

Plans start at $7.00/mo. Pricing is per user per month. Rates shown are when paid annually. Nonprofit, schools, gov't agency receive additional discounts on annual plans.

Starting price: 

$9.00 per month

Free trial: 

Available

Free version: 

Not Available

Real-Time Dashboards

Smartsheet Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Smartsheet

1 - 5 of 3,097 Reviews

Andrew

Computer Hardware, 10,001+ employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

Reviewed March 2023

Smartsheet User Review

User Profile

Alessio

Verified reviewer

Furniture, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed October 2023

Excellent workflow

PROS

Smartsheet excels with its user-friendly interface, combining spreadsheet familiarity with real-time collaboration. It supports various project management methods, integrates seamlessly with popular tools, and offers impressive automation features that I had never seen before. I find it an excellent software.

CONS

Smartsheet's advanced features have a learning curve, obviously and the cost may be prohibitive for smaller businesses. I can't say anything else negative.

User Profile

Marianela

Verified reviewer

Chemicals, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2023

Smartsheet platform, designed for dynamic and collaborative work in project monitoring.

Smartsheet is a modern and flexible tool for managing activities related to a project of any size and degree of complexity. Its implementation of automated workflows is based on a philosophy oriented towards simplicity, making repetitive processes free through code that generates value for the user, in addition to incorporating mechanisms for sending alerts, managing requests for approvals and updates, configuring recurring workflows such as service requests, daily deadline reminders, and much more.

PROS

One of the most important characteristics of Smartsheet is the ability to manage any type of project without having to adapt to the tool itself, but rather the opposite, Smartsheet adapts to the client's needs, with the multiplicity of templates that we can take advantage of to generate effective, collaborative planning and perform real-time monitoring, in addition to having a fairly complete dashboard to have the reports that are really needed.Its simplicity in the designed architecture and usability allows the learning curve to be very fast and end users have no problem being part of the team that contributes and generates value.

CONS

Smartsheet may be an underrated platform with some interesting third-party integration opportunities, but its usefulness in tracking projects of any kind has proven effective.It adapts to the needs of the organization and our clients, with a multitude of templates that we can use to generate real planning, and that connect with the management of resources, both human and material for comprehensive monitoring.

Reasons for switching to Smartsheet

Smartsheet is practically usable for any type of project, it has multiple templates, it is very easy to adopt and the role assignment allows effective access control.

User Profile

Grace

Verified reviewer

Retail, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

Smartsheet is a fantastic resource for teamwork

Using Smartsheet, our team is able to centralize our paperwork, more accurately claim and monitor our work, improve our ability to interact with one another, and gain deeper insight into any lingering tasks.

PROS

The best part about using Smartsheets is that you can keep all of your information in one place, including notes, files, and contacts. The system is intuitive because it is laid out similarly to common spreadsheets but with additional features.

CONS

It's not simple to put in place. Only one person, in close collaboration with a SmartSheet expert, is responsible for initial setup and ongoing maintenance. It wouldn't be as useful to us without the assistance of a SmartSheet wizard available only to our internal staff.

Reasons for switching to Smartsheet

Smartsheets is used for internal and external communication and tracking by our entire team. In order to assess the current state of our projects and plan for future development, we regularly compare them to an initial baseline.

User Profile

Kelly

Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2023

All-inclusive project management software

I'm proud of the fact that I revamped several of the department's outmoded forms to make them accessible to everyone. Print runs were smaller and more people were talking in the paper.

PROS

When it comes to incorporating dependencies into a project plan, Smartsheet really shines. Plans for projects can be quickly converted into dashboards for straightforward, automatic reporting.

CONS

Smartsheet's gantt chart feature is useless. The gantt chart in this program is the most difficult one I've used to study. The grid layout makes it difficult for me to present my data, thus I usually have to export it to a different program.

Reasons for switching to Smartsheet

For a while now, I've been using smartsheet to complete my regular work duties at the organization. The software's clean adaptability to my staff is another plus. They've made it so that both the cardview and the sheets make it simple to see how things are coming along.