BQE Core - Time, Billing, Project Management, and Accounting Software

Project integrated with time and expense management once stable

Pros

Good response to issues and extensive bugs with commitment to resolve over time. Tools for logging on and/or providing work around has been helpful (necessary).

Ability to add modules as required will provide a cost effective tools once the platform is stable.

Cons

BQE CORE has great potential, however as at 17th October 2017 it is still in beta format with lots of unresolved bugs and serious usability issues. Whilst BQE have been very responsive to our reports of software bugs and usability issues it is user beware and use at your own risk. I suggest you wait until mid next year before investing in this product.

The reviews for this product have been misrepresented and relate to the broader BQE software suite NOT BQE-Core. So don't be fooled (as I was).

There seems to be ZERO software quality assurance with this product, evidenced by software revisions with new bugs and half resolved issues. I think it is being developed in India not the USA but I am not sure what the exact arrangements are.

BillQuick is a great resource for our Architectural billing needs. It's design and features caters to our Architectural billing needs. Would be nice if the software functionality and features felt more modern and up to speed with other software platforms out there, similar to an web app feel.

The support team has gone above and beyond to work out any issues that we have had along the way including writing special reports that we have needed.

Cons

It is way more powerful than we need with many features and reports that we don't use.

Advice to Others

Run a test before you purchase any software to make sure that it suits your needs.

Like time management, invoicing, reports and syncing with QuickBooks. Good support especially on customized reports

Cons

Would like more flexibility for multiple companies on the licensing platform, i.e. QuickBooks platform allows many companies on the same license

Advice to Others

Relatively inexpensive compared to other time management/invoicing software. Comprehensive reports for project managers.

We have been using this software for more than 20 Years. This is a great software and technical support are awesome. Always resolve the issues right away.

Cons

Some times we face some reporting issues, but by calling technical support, they always find away to help us.

It does exactly what we need it to do and the vendor is quick to respond with any questions, no run around. Ease of use for new employees with very little training.

Cons

Different time zone, we are on the east coast. Occasionally have to wait a few hours for a response because of the 3 hour time difference.

Advice to Others

Let the software do the work for you. We started with unnecessary customization, and should have let the software do it's job.

We switched to Bill Quick at just the right time! It allowed us to respond to client demanded invoice templates and enabled us to continue to grow without adding additional back office support staff. The mobile app is also great for time and expense entry and so is web suite for all our remote offices and mobile staff. Billing can be accomplished quickly with this product!

Cons

We work on the east coast and from time to time we have needed morning support and had to wait until support staff arrived at BQE who works in the pacific time zone. Not a major issue by any means, but still resulted is some downtime that otherwise could have been eliminated.

Advice to Others

I highly recommend this product. We only used QuickBooks before and needed a product that would integrate and provide enhanced project management tools and project structure with multiple phases. I highly recommend the initial support and training services offered that helped us get up and running faster and with less stress.

I like the base program and included reports but I really like that the reports can be customized. Very important for my invoice formatting.

Cons

I have been with Billquick for a very long time (over 10 years), and I've never been disappointed by them. They work very hard at customer satisfaction.

Advice to Others

The drop down style of time/expense entry makes easy work of sometimes tedious time entry for staff. It's quick, easy, and efficient. The set up of new projects and budgets is intuitive.

I've worked with BillQuick for the past 6 years. Overall it is a pretty easy system to use, it also interacts with Quickbooks nicely.

Cons

There are a few glitches, such as adding unnecessary multipliers to reports that make them incorrect, and we have to go back and fix all of these. Something our previous product from the 90's, did much better at. There is a lot of manual corrections

Advice to Others

Make sure you gift the system as much information as you can from the beginning, going back later to correct things, doesn't always work.

BillQuick is simple to use for the majority of our employees who do basic time and expense entry. It has user friendly functionality and their online tutorials and webinars help our company maximize the software's capabilities. If I ever have a question or concern their customer service is the best I have experienced.

Cons

Overtime hours are not always flagged correctly. This is not an issue for our company.

Advice to Others

In past years I have researched more expensive options, but continue to use BillQuick as I have not found a product that compares in terms of value and functionality.

Very economical. If you need to invoice time & materials from employee time sheets and expense, this software is for you.

Cons

Our company has developed into a multi-million dollar construction prime. The software purchase order system needs a little more development. I do wish we had more custom fields in the project screens.

Advice to Others

It makes T&M billing very simple.

The system is very comprehensive and flexible. We've got a number of divisions that each operate quite differently and BQ handles them all. In a few cases, the BQ staff have been able to work with us to provide customization that proved very helpful. Training and support is an area where BQ really shines. You can always get helpful support when you need it. We also value that the software is DCAA compliant.

Cons

Integration with QuickBooks is not as good as they advertise, and information only flows easily one way. Also, the accounting package which cost extra has a long way to go before it comes close to the functionality of QuickBooks. The fact that it doesn't import Quickbooks reports was a major reason we don't use this add-on.

Advice to Others

Check compatibility with your accounting software and fully demo the program before you buy.

Our employees are based all over the country, this program is very user friendly and their support is excellent! Any time I call for support, I am able to speak with someone immediately. If they cannot provide a quick solution, they research the issue and always come back with a resolution in a very short time frame.

Cons

I can't think of anything that I do not like about this program, if there is something, you have the opportunity to voice a request or change and they will add it to the "wish-list" and try to work it into the program.

Advice to Others

I would suggest viewing their interactive demos and attending one of the many webinars they offer.

We really like the software because it is really user friendly and the customer service at Bill Quick is outstanding. We were really amazed that Bill Quick was able to set us up remotely and everything was absolutely seamless. We were a little skeptical at first because we are located in Canada but that wasn't an issue at all. We also like how easy it is for Bill Quick to integrate with Quick Books.

We were also very impressed with their customization of all of all our invoices and reports. Their on line web training is also very good. Everyone at Bill Quick is very knowledgeable and very helpful.

Cons

There are no dislikes we are very satisfied with the product.

Advice to Others

If anybody is using say excel to track time this product is truly amazing and I would highly recommend that they at least try it for 30 days and evaluate how easy and user friendly the product is.

There are many facets that I love about BillQuick, it's hard to pick one. Its ease of use is high on my list along with price. We have been using BQ for almost 14 years, and I have seen great leaps and bounds since December 2002. An upgrade is released every year in which BQ tries to stuff as many improvements as they can, many requested by their customers. BQ is always looking for ways to improve, this software never remains static.

Cons

What I used to like the least was the difference in time zone. BillQuick is on the West Coast while we are located on the East Coast. I previously had to wait until close to noon to call Tech Support. However, they resolved this issue a few years by expanding hours to start at 6:00 a.m. PST which means I can now call for support at 9:00 a.m. No more delay! Emailing your questions is also an available option.

Advice to Others

Compare the ease of setting up clients and projects, adding budgets, and creating invoices in BillQuick, as well as the lower cost, and you will see BQ is the way to go!

Good program, responsive customer service. havent had any major issues. Take the time to learn/ understand how commands work, proper usage of program etc

Cons

staff sometimes confused upon first using program, learning curve

The software is all inclusive and has many facets of managing our engineering business. Training is very important because the program is complex. It's capable of doing many things but it takes time to learn them.

Cons

We are using BillQuick online and I don't particularly like the way the screen jumps around. When selecting an invoice to preview, when finished, you are returned back to the top of the list. I also wish that there were more rows for entering time on the Simple Time Entry Screen. Please create shortcut keys for adding a new row instead of having to click on the plus sign.

The product is extremely user friendly. Employees, young and senior age, have no problem using the product to accomplish their daily activities. BillQuick conducts, at no cost, frequent training sessions where participants are encouraged to learn time saving ways to use applications. Employees in their tech department have a deep knowledge of the software. Their goal is to assist in what you want the application do. Tell the tech people what you want and they will get it done. "No problem" is their attitude. BillQuick has the best product at an economical price that I have found.

Cons

As you can tell, I like the product. BillQuick offers service/application discounts, usually for a very limited time period. Possibly these marketing efforts can be extended of existing and tech agreements users for a longer time period. It is usually easier and less expensive to sell more to an existing customer base.

Advice to Others

Try it, you will like the results. Try other high price software and you will realize the solutions found in BillQuick.

User friendly and support staff is great if you get stuck. The application is user friendly and the support staff is terrific.

Cons

I don't have anything to report. For our size, this product met our needs and we are very pleased.

Versatility of the product, ease of use, seamless integration with Quickbooks, superior low-cost support and most importantly, the increase in revenues because time capture works so well. I have used BillQuick since 2008 and it just keeps getting better.

Cons

I cannot think of anything I don't like. As Steve Jobs used to say about Apple products - "it just works"!

Advice to Others

Purchasers of time and billing software will find that BillQuick is unique in its breadth of capabilities while still being easy to use. I conducted an exhaustive search for time and billing software and had almost given up on finding a product that would do what I needed - luckily I persevered and found BillQuick.