Valuable software for billing at a law firm

Bill quick is a perfect solution to create invoices and be able to bill many different attorneys on different projects.

Pros

The ability to customize many of its features is great. You can setup and keep track of time associated with various cases, clients, projects. There are so many reports that you can run to keep track of your spending. Able to export invoices to LEDES format. Able to import time from excel spreadsheet.

Cons

It takes some time to learn the software, the tech support team was great in getting me up and running. If you want additional reports they have a custom report group but their cost is a bit high to modify reports. It looks a bit complicated but actually it is easy to use.

Core has been an integral in helping us to understand and grow our business

Overall experience has been great as we use Core for our integrated accounting, time/expenses, and invoices, and it has been integral in helping us to understand and grow our business in the first year.

Pros

A little over one year back as we started up our new business I was researching for the best accounting, time and expense tracking and billing software. I selected BQE Core because it had an intuitive interface, easy reporting and it was on cloud. For any startup business the cost is always a big factor, the fact that BQE Core was a fraction of other similar software packages was an added bonus! We use BQE for our integrated accounting, time/expenses, and invoices, and it has been integral in helping us to understand and grow our business in the first year. At every moment, I have the info available to understand my cash flow, liabilities and A/R all in one interface, which never would have been possible if I used other accounting software.

Cons

In a separate excel doc I track our projected income and expenses for each two-week period so I can plan cash expenditure. If BQE had a feature to track overhead and projections in relation to billable work, that would really integrate all functionality in one software. Other than that, I don't have any suggestions for improvement.

JUST DONT!!!!!! Refused to give refund after acknowledging it doesn't work

It was the most expensive waste of time I've experienced in a long while. It's right up there with Yelp advertising. Once you get pay it's over. I determined that this didn't work for me at a bout 2 weeks in. But, I was patient and tried to work through it with them. Roughly a month later, we came to the understanding that it doesn't do what I need, and they can't make it do what I need. (Quickbooks and Method Crm was doing this stuff before) I asked for a refund or even for the remainder of the year I paid for. I was told they "Don't Do Refunds" So, They're cool with over-promising, Taking $650, understanding that you're not using the program any longer, and are dissatisfied. Pretty Lame If You Ask Me

Pros

The Sales guy was really friendly and try to rush me into a holiday sale. I should have known.

Cons

It was promised to be totally customizable to any business. It absolutely was not. I spoke with customer service well over 10 times, probably 20 calls. They could show me how things were set up, but never really able to make it work with my business flow as I had with Quickbooks. The program was often slow and sluggish between screen changes (I have very fast ethernet connection 250mbps DL speed). Many features were on different screens and made for a lot of loading time between simple tasks. Again....not customizable when I bring it up.

We are particularly impressed with CORE’s user-friendly, “all in one” design

Our small but rapidly-growing architectural firm was looking for a project management and billing solution. We were particularly impressed with CORE’s user-friendly, “all in one” design.

Pros

It provides us with a single source to record employee time, manage project tasks, budget, invoice and track project performance. We took advantage of the various training packages and technical assistance BQE offers to help us get up-to-speed with CORE in a matter of months. BQE also worked with us to develop a custom invoice that provides our clients with current and past billing information in a clean and easy-to-read format. With the mobile app, our partners access CORE data anytime, anywhere, and can record travel expenses directly from their smartphones. BQE has demonstrated to us that they listen and responds to suggestions on how to make CORE an even better program for its users by providing regular updates and enhancements that incorporate our suggestions. We are very pleased with CORE and BQE.”

Cons

Everything is working for us and if it does not then that is what support is for. Like any other new software implementation there is a learning curve. We took advantage of the various training packages.

This new year marks one whole year we've been using Core

Core has an amazing catalog of built-in reports. One thing we find ourselves often wishing for was a kind of “Quick List” report that would output a list of something, one item per line, single-spaced and nothing else but a clear statement of the search and filtering criteria at the top. Examples include a list of invoices overdue x days, list of current projects, list of deposits, payments, checks, every transaction ever related to a certain project, etc. These lists are handy when reviewing Core data, or bringing a quick list into a meeting, where the entries can be highlighted, color coded, and/or checked off as you go.

Pros

I have to say it has succeeded with flying colors after being bombarded with all kinds of unusual circumstances with hundreds of our architecture projects! Well done! I'm constantly amazed how well thought-out the original approach was in Core's basic design allowing it to handle all of our client's weird situations, and we're just one of the zillions of other companies using Core who do things so differently than we do. I say this with a little authority, as well, because I wrote my first program at age 15 in 1968 and I have seen (and suffered) *everything* in all the eras of computing since. Core is badass. Every system has issues, but it's important we all stop and appreciate the unimaginable amount of work that went into making Core really effective. No one paid me to say this and I'm not getting any brownie points. I'm saying this because I know intimately what the developers have gone through to make today's Core possible. Whew!

Cons

While Core has one of the best time sheet entry forms around. It would be great to have a more graphical time entry interface such as the kind iOS and Android users are familiar with when using, say, a calendar app, in which they can use a mouse or finger to draw time blocks graphically, then double-click/tap them to set the info for that block.