I love being able to see the visual maps of where our customers are going, clicking, and spending time.

Great product but better for the price for a small-mid sized business.

Crazy Egg will also not give you answers, only information, so don't expect this to tell you what to change.

Maybe one day there will be a platform that does everything, but for now I'll keep using Crazy Egg.

Overall I liked it, super simple to install and use.

Very pleased and satisfied with data that Crazy Egg provides to give us a better understanding about our audience.

We would even pay 10% more for monthly billing, vs annual pre-pay.

Also sometimes the data seemed to be bit confusing.

It's really easy to just use A/B testing for different website texts/article headlines. The offered 30 day trial period is sufficient enough to make a decision about continuing.

It was easy to get started, the integration wasn't too hard either. I like the design and functionality.

I love getting rid of the guesswork for our website. No opinions – straight data, awesome to investigate after the launch of a new product or website updates – awesome A/B testing.

The ability to see how your customers are viewing and maneuvering your website is a game changer.

Great product and customer support is fantastic.

Easy to integrate with WordPress themes. Heatmaps feature is the best in its class.

Great price plans covering all audiences (individuals to agencies).

Generally, I'm very happy with it and find that it works well given the price point.

The number of screen recordings is limited, and sometimes you get a 1-second video which is useless.

Highly recommend, you're probably looking at some other software and I've tried them. Talk to the team, get yourself a demo.

How cool is the heat mapping tool. This was easy to use and very insightful.

They do a good job of displaying the data captured as the heat map is running and making it easy to understand.

I was unable to create white label reports which is a shame.

It was easy to use to track scrolling, click rates, and recordings. It is much better than Lucky Orange, but I haven't tried any other competitors.

It is worth to use to increase the interest of the site and keep the user for longer.

I love the confetti view where I can see where my visitors are clicking and where I might be losing them. Their customer service is also top notch.

The software to use when searching UX Design problems.

Great tool to identify painpoints of the UX of a website.

If you are interested in the flow of users through your site, then the traffic analysis tools included in crazyegg are the most advanced and complex on the market.

Useful Online Survey software perfect for Social Distancing.

The inability to get a single response from the API. There is no way to manage your employee surveys from an administrative perspective.

The dashboard and reporting capability is powerful if you put in robust info. As well, it integrates with Salesforce CRM.

Integrates well with web services. Great preview, including for mobile.

The look and feel is good too. Once you learn how to use it, it’s easy to keep up.

Depending on what level of account you have, you can be limited in response options.

Customer support/our Qualtrics rep has also been great in helping us structure the questions to make sure they are phrased correctly and are fair to the people answering them.

The ease of the graphical results makes it a quick win to show to senior teams.

I love how easy it is to use and all the many options that are available.

Qualtrics is by far the best research software on the market. It's easy to use, functional, and all around great.

The Qualtrics survey platform also offers an offline application -- for an additional fee -- which is extremely weak.

One of my favorites is the ability to add a skip pattern in the survey. This is very advantageous when working in the social sciences field.

I have hated the reporting and dashboard functionality, as well as the administration dashboard.

When you mass send out a survey through Qualtrics, it often ends up going into people's spam folders. Also, sometimes the piped text features as well as adding contacts can be overly complicated.

However, while the base platform is great, the organization is far from perfect. I had numerous issues deploying the offline app.

Very easy to create and share surveys for research investigations. Exploration of already existing questions is good.

The ability to buy a single subscription for your entire organization can make this very cost effective, too.

Great for building surveys, has any feature you might want.

Qualtrics is an amazing, top of the line survey software, but it comes at a price.

Best survey use I've seen out there. Non linear question editing is superb and it is super easy to view mobile and desktop visuals.

This tools is fantastic for working with our Faculty and Researchers. They expect in-depth analysis and appreciate the power of Qualtrics.

I would highly recommend Qualtrics. It's a great program, but the learning curve itself could be better for newbies.

Great diverse array of options for the intuitive projects. Offers more survey creation and distribution than any other platform.

The customer support is the best I have seen. The help/resource page is extremely comprehensive and easy to follow.

Qualtric's advanced functionality allows us to really personalize our surveys with display logic, embedded data and a great salesforce integration.

There are some features that seemed hard to find to me.

We primarily use qualtrics for the ease of participant gathering, which it is excellent at.

Qualtrics is a very capable, easy to use tool. There are a lot of helpful resources online that can be used to make the most of the features.

The best part is that the tool is mobile friendly and you can organize your survey efficiently. I liked the customer service too as they are quick to resolve all queries.

We were impressed with everything Qualtrics had to offer right off the bat, and I've continued to be impressed with the innovations and improvements they've deployed over the years.

We've been using Qualtrics for over 8 years now. As a boutique market research firm, we were looking for a full-featured online survey tool that was also cost effective.

My experience with Qualtrics is awesome. So I want to continue use it.

Any issues we've had, or questions as far as question development goes, have been addressed immediately by the wonderful support staff.

I also value that the costur support is 24/7. This is especially important to me considering I do some of my best tech work at night.

US Dollar

Crazy Egg is a user testing solution that helps businesses across education, eCommerce, retail and other industries conduct A/B tests and run marketing campaigns. The application enables marketing teams to analyze customers’ response to various elements of a website through heatmaps, scroll maps and visual reports.

Features of Crazy Egg include project management, marketing analytics, a centralized dashboard, website optimization, data import/export and more. It allows employees to monitor visitors’ behavior across email and advertisement campaigns, manage content as per audiences’ preference and generate custom reports. Additionally, it lets organizations record the entire user session of website search and analyze the buyer's journey.

Crazy Egg facilitates integration with several third-party platforms such as Shopify, Wix.com, AWeber, WordPress and more. Pricing is available on an annual subscription and support is extended via phone, email, documentation and other online measures.


LongDescription

Real Time Analytics

Engagement Tracking

Funnel Analysis

AB Testing

Website Analytics

Surveys & Feedback

Test Scheduling

Visual Editor

Customizable Reports

Activity Tracking

Templates

Real-Time Monitoring

Referral Tracking

Campaign Tracking

Video recording/Transcriptions

Usability Testing

Competitive Analysis

Behavioral Analytics

Multiple Site Management

Site Search Tracking

Audience Targeting

Campaign Segmentation

Assessment Management

Heatmaps

Content Management

Problem Area Alerts

Conversion Rate Optimization

Statistical Analysis

Real Time Data

Pageview Tracking

Performance Metrics

Annotations

User Interaction Tracking

Web Traffic Reporting

Real-Time Notifications

Time on Site Tracking

Workflow Management

Dynamic Content

Visual Analytics

Activity Dashboard

Reporting & Statistics

Data Visualization

Visitor Tracking

Customizable Templates

Conversion Tracking

For Sales Teams/Organizations

Keyword Tracking

Dashboard

Real Time Reporting

Behavior Tracking

Radial Mapping

Goal Setting/Tracking

Reporting/Analytics

Split Testing

Campaign Analytics

Tagging

Third-Party Integrations

Element Analytics

Campaign Management

Multivariate Testing

Search/Filter

Quantitative Metrics

Crazy Egg offers a 30-day free trial for new users, after which the software is available across 5 pricing tiers, details of which are outlined below –
Basic – $24/month
Standard – $49/month
Plus – $99/month
Pro – $249/month
Enterprise – Please contact Crazy Egg for pricing details.

All plans are billed annually.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

Crazy Egg

Live Online

Webinars

Documentation

Videos

Qualtrics CoreXM is a cloud-based platform designed to help organizations generate sales insights and optimize product prices through analysis of customer experiences in real-time. Key features include feedback collection, concept testing, product prioritization, opportunity assessment and reporting.


The solution helps businesses collect feedback via pre-configured surveys, analyze open text responses using Text iQ, and measure customer sentiments through scoring. It comes with a statistical analysis tool Stats iQ, which lets team members forecast sales and identify anomalies through data visualizations. Additionally, employees can use the solution to monitor surveys and receive suggestions regarding a broken question logic, mobile incompatibility, or compliance issues.


Qualtrics CoreXM offers API-based integration, which lets users connect with various third-party applications such as Tableau, Salesforce, Adobe Analytics, Slack, Zendesk, Facebook Messenger, ServiceNow and more.


Mobile applications compatible with iOS and Android.


Pricing is available on request and support is provided via phone and documentation.



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