Heap vs Personyze

RATING:

4.5

(40)

Heap has 40 reviews and a rating of 4.55 / 5 stars vs Personyze which has 15 reviews and a rating of 4.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (40)
4.5 (15)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 23, 2023
October 11, 2022
Pros/Cons
  • Pros

  • It's quite easy to set up and integrate with your platform. The different funnels are simple to set up and track even for people with no development experience.
  • By far the most impressive feature is the fact that from the moment you install heap on your website you can virtually track anything that happens, regardless of being in the past.
  • Cons

  • It's a little difficult to navigate and there are a ton of fields everywhere, but you'll eventually find what you're looking for.
  • Even though heap has put in place warnings when events stop triggering, it is still hard to maintain if you don't bring your developers on board to avoid making structural or class changes.
Read all user reviews
  • Pros

  • Excellent customer support and input is a high selling point for this software. Targeting choices are well sorted and are very useful.
  • Great for personalization and customized messaging for audience segments.
  • Cons

  • The settings can be a bit confusing but it is early in the learning curve.
  • Not every third-party service is compatible with Personyze. This could make it more difficult to integrate with other services and might reduce the number of integrations that can be established.
Read all user reviews
Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos