Once I did, I fell in love with how easy and responsive they made their CRM. Also, they are purely client (revenue) funded, which tells me that they are very confident about their product.

The sales team uses close everyday. It has helped us stay organized, keep customer data up to date and stay on top of opportunities.

Filtering lists made it easy. Phone and text worked great.

It does a great job of getting out of the way so you can focus on what's important.

The UX/design of the website is starting to get a little annoying.

The way things were set up, it made it difficult to manage Parent Child orgs for our Enterprise department.

We recently switched from Close to Salesforce and It has been a very bumpy road that more than one department in our company has struggled with.

So far we didn't see a tool that could match the usability and efficiency of Close.io. And the customer service is great and super effective.

Very easy to use tool for sales reps who do a lot of calls in a day.

The calling through Close.io is great, call recording great, ability to create custom lists for lead calling also great.

Perfect for high volume telesales. Reporting and lead management was great.

If you are interested in good CRM then try PipeDrive. They don't have a few things, but their technical support will solve all your problems.

Great customer support, fantastic response time and a broad array of resources from the company at every level.

Works great for a single person (not only sales-focused). It's feature-rich and allows for great customization.

A solid CRM but not close to the being the best for sales reps.

My favorite thing about Close.io is the ability to add custom fields that help with reporting and overall ease of use.

My concern is how well this tool scales because of its relative lack of discreteness. It would be difficult for manage a sales team utilizing this technology.

It's a good package to start out with, but I find that companies move along quickly for more powerful and useful products.

There are no option to segment the contact in to different categories.

Kept all communication and information for a given account/lead visible on one page. Made it very easy to navigate and get an idea of everything surrounding a given lead quickly.

The easy to use dashboard to navigate through the tools is fairly easy to use.

Overall Close (close.io) was a great system for our high volume, low price software product.

I like the automations, data, and insights it provides. Also, the task & Pipeline management are pretty solid.

If we, in fact, close more deals and make more sales, we all win. With the powerful features at our fingertips, and so many great integrations, we think our sales team will see great results.

It is a horrific experience. They are there for one purpose and one purpose alone: to extort you, in any way they can find,  for your credit card.

Built in VoIP is a nice feature, but do your math and make sure the price is worth it.

Finally, it's amazing how easy is to categorize leads, we even use it to keep track of investors, allies and competitors. The call feature is also a huge breath of fresh air into a follow-up process.

Stupid workflows, automations were really horrible and was set up poorly by the agent who worked and never was working correctly for 9 months.

The best CRM tool I have used, loved the interface that is literally all in one, recorded calls to review of my teams sales calls.

Great API along with good documentation. High quality & performance (other CRMs we've tried are buggy and slow).

It is also fantastic that the product comes with an API that can help to automate your tasks and connect the CRM to other products.

Occassionally I have problems with the filtering options, particulary the job function filter. It's not a massive issue but if fixed would be usable.

However the customer service and sales team are excellent and really helpful so you soon get onboard and understand how it works if you communication.

I can not fault the platform. It is quick and easy to use, the support is also great.

Cognism is an innovative and powerful platform that utilizes data-driven insights to deliver personalized and actionable strategies.

Occasionally some data is out of date, for example a specific contact may no longer work at the company.

Features and functionality are superb. Customer support: It gives as twice a month support so everything is great.

Congism is a great tool for prospecting, lead research & enrichment in Europe. Compared to other tools, it gives you the best contact quality with a large database in Europe.

Another issue I have is that I am unable to add notes accordingly to specific campaign activities, its a little frustrating and although im aware you can build sequences it just isnt working.

Software is very intuitive, easy to use, it has all integrations with the most popular sales tools like Salesforce, Outreach, Linkedin ant etc.

Cognism it's a pretty nice tool for data extraction, it can compete easily with the big sharks on the market.

Great tool for prospecting lead research & enrichment.

I find it very useful to get persona's email addresses and contact numbers based on the requirements I may have. I also love the fact that we launch campaigns and can monitor the activities.

Many contacts I found had left the company or had no numbers, especially in Germany.

Why more filters than the other tools in the market to narrow down  the right prospects including technographic and special moments (beyond company size, industry, job titles, revenue..).

Very good, it has helped source 100's of leads very quickly.

Cognism is easy to use and easy to understand. The customer service is impeccable and my problem was quickly resolved.

It is very easy to use with great UX of the platform.

I liked how easy it was to use. I had access to their support and [sensitive content hidden] in particular was fantastic at her job.

Amazing account management and quick customer support. Good data coverage and support for when data needs to be refreshed.

It's a great complement tool for sales navigator and your main Sales CRM.

Not all the data provided is accurate, it does get some issues with the provided data. There is no intent feature that is offered by competitors.

It's ease of use and ability to integrate with pretty much everything in a seamless manner. The data is also kept up to date.

Great overall experience and with a bigger budget I will use them again.

Great sales process, slick on boarding and great customer support.

I really like that we can use Cognism through both Salesforce and LinkedIn. It is really easy to use and the data we have got through the tool is high quality.

Cognism provides one of the best quality contact information in Europe. Zoominfo is stronger in the US).

Cognism in general is an amazing platform especially in my role as a ADR.

I often have to change my password, but that may be an operations mistake on my end.

Its easy to make more extensive searches, and its great that they have an extension with SalesForce.

Really like the team at Cognsim - they are always willing to help. A big shout out to [SENSITIVE CONTENT] who have recently been helping us with quite a few queries.

The interface is lightweight, and integrates well with Sales Navigator and Salesforce without making the experience buggy.

The fact you can drill down to specifics makes it easy to create a great, targeted list of potential leads. Cognism is easy to use (once you figure out a few tips and tricks) :).

It has been an impressive experience for our company. Cognism has made my past company to provide good quality of data with less bounces used for lead gen.

Sometimes there are no contact details for named contacts or the details there can sometimes be outdated and in need of updating.

The customer service is very friendly and offers great aftercare. The chrome extension and integration with LinkedIn Sales Navigator is great for finding out the business contact email of prospects.

US Dollar

Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. At Close, were dedicated to the business of the future: smart, agile teams who work remotely. If you're a tech-enabled team who needs to scale without overpaying for enterprise software, you've found the right sales tool. Close lets you email, call, and text your leads from one inbox.

Packed with productivity tools like custom workflows, Call Assistant, Predictive Dialer, cold email automation, and sales enablement tools, you'll reach more leads, follow up more often and grow revenue fast.


Close is designed with the goal of making salespeople as efficient as possible. Make and receive calls with just 1-click. All calls are logged automatically (no manual data entry!).


Looking at scalability? With bulk email automation tools and cold calling features like the power and predictive dialer, you can reach large lead lists quickly and perform high volume sales in Close.


Primary features include lead management, global calling management, 2-way email sync, and reporting. Other features include a built-in text messaging feature, sales pipeline view, email marketing tools, and predictive dialing. The software has an open API and offers integration with 50+ applications including Zapier, Zendesk, and Wufoo.


Support is offered via email, phone, online FAQ documentation, and a self-service knowledge base.



LongDescription

Real-Time Analytics

Engagement Tracking

Signature Management

Call Transfer

Lead Notifications

Forecasting

Personalization

Email Monitoring

Lead Engagement

Lead Capture

Performance Management

Customizable Reports

Activity Tracking

Data Synchronization

Customer Segmentation

SMS Messaging

Progress Tracking

Drip Campaigns

Real-Time Monitoring

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

Calendar/Reminder System

Relationship Tracking

Voice Mail

Auto-Dialer

Lead Distribution

Pipeline Management

Customer Database

Call Recording

Audience Targeting

Call Management

Customizable Fields

Collaboration Tools

Activity Management

Sales Trend Analysis

On-Demand Recording

Call Center Management

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Call List Management

Process/Workflow Automation

Email Templates

Self Service Portal

Call Queues

Recording

Contact Management

Opportunity Management

Configurable Workflow

Lead Management

Email Marketing

Sales Reports

Sales Activity Management

Real-Time Data

Performance Metrics

Routing

Territory Management

Channel Management

Click Tracking

Shared Contacts

Call Reporting

Multi-Channel Communication

Marketing Automation

Queue Management

Lead Segmentation

Real-Time Notifications

Workflow Management

Predictive Dialer

Email Management

Visual Analytics

Field Sales Management

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Segmentation

Reminders

Sales Automation

Automated Scheduling

Customizable Templates

Calendar Sync

Lead Nurturing

Inbox Management

Delivery Tracking

Interaction Tracking

Dashboard

Campaign Personalization

Real Time Reporting

Customizable Branding

Commission Management

Reporting/Analytics

Contact Database

Monitoring

All Close plans come with a free 14-day trial, no credit card required.

Pricing is per user, per month. 

15% discount for annual plans. Prices below do not reflect this discount and are standard month-to-month pricing. 

Starter: $29/user (monthly)
Basic: $69/user (monthly)
Professional: $99/user (monthly)
Business: $149/user (monthly)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

Close

In Person

Live Online

Webinars

Documentation

Videos

Cognism is a global sales intelligence platform. With a powerful mix of innovative technology, unrivalled global data coverage and a team of go-to-market advisors, Cognism helps revenue teams to find and connect with their ideal customers via phone, email, and social media.

- The most complete data in Europe and the best mobile number coverage in the US
- Powerful ICP builder and robust search functionality to find ideal-fit accounts, identify the buying team and find direct contact information of key decision-makers
- Intent data, powered by intent data provider Bombora
- Chrome Extension working over LinkedIn, LinkedIn Sales Navigator, corporate websites, Salesforce and Outreach
- A growing suite of integrations with CRMs and sales engagement tools including Salesforce, HubSpot, Outreach, Salesloft

Close vs Cognism

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