TPS Cloud Axis vs Firm360

RATING:

4.6

(97)

TPS Cloud Axis has 97 reviews and a rating of 4.59 / 5 stars vs Firm360 which has 127 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (97)
4.7 (127)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 28, 2024
May 6, 2024
Pros/Cons
  • Pros

  • Invoicing system is pretty good. It's important for me to see how much time my employee spent on each client and TPS does an excellent job.3.
  • We were very excited to have a locally stored program that is NOT cloud based (though they have that option) which is very inexpensive considering everything it provides.
  • Cons

  • Limited invoice formatting. Lack of report showing time/wip for each user.
  • Our changeover wasn't too cumbersome. I'd say most items that are frustrating end up being user error.
Read all user reviews
  • Pros

  • We like that we can see at a glance on our dashboard what work we have assigned to us as it comes in and the appropriate staff check in the projects.
  • The staff are very helpful and always timely. The Invoice creation process was smooth and saved me a lot of time.
  • Cons

  • In viewing the project history, it is hard for me to follow the steps as the go from step to step.
  • Nothing that I've seen yet other than the pain of changing software.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos