uLawPractice vs Firm360

RATING:

4.5

(80)

uLawPractice has 80 reviews and a rating of 4.55 / 5 stars vs Firm360 which has 125 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (80)
4.7 (125)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 26, 2023
February 21, 2024
Pros/Cons
  • Pros

  • The best part about the software is the customer support. The support team usually responds the same day to a request for help.
  • I really like how easy it is to navigate the software and that it follows all of the law society bookkeeping guidelines.
  • Cons

  • I tend to keep trying to make things more complicated than they are which is taking up more time. But this has more to do with being used to previous software than a problem with THIS software.
  • I feel as if low end users (those that bill less due to starting out or slow business) should be charged less per month and very busy users should pay a slightly higher price.
Read all user reviews
  • Pros

  • We like that we can see at a glance on our dashboard what work we have assigned to us as it comes in and the appropriate staff check in the projects.
  • The staff are very helpful and always timely. The Invoice creation process was smooth and saved me a lot of time.
  • Cons

  • In viewing the project history, it is hard for me to follow the steps as the go from step to step.
  • Nothing that I've seen yet other than the pain of changing software.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos