Blackbaud Financial Edge NXT vs Zoho Invoice

RATING:

4.2

(166)

Blackbaud Financial Edge NXT has 166 reviews and a rating of 4.23 / 5 stars vs Zoho Invoice which has 699 reviews and a rating of 4.72 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (166)
4.7 (699)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 12, 2024
May 2, 2024
Pros/Cons
  • Pros

  • The software is user friendly and super robust allowing non-profits ways to streamline accounting and keep the data integrity.
  • Interfaces with our Fund Raising software (Raiser's Edge, I am equally thrilled with that too, and mostly for the same reasons cited herein).
  • Cons

  • Once blackbaud lures you in you are trapped, then they raise the prices , sometimes by three times the original amount, and your company suffers.
  • Unless you have a tech department willing to invest time into the api it is hard to do your own in depth analytics out of the box or connect the software to other systems.
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  • Pros

  • Zoho is a solid piece of software. Love that they have a client portal.
  • First of all, this software is free, so that alone makes it amazing. I enjoy the invoice format and the easy way that it emails the clients when you are ready to send it out.
  • Cons

  • This app cannot be integrated with Zoho inventory which I dislike.
  • I had some errors come up on an invoice - this happened repeatedly and I wasn't able to get assistance with this. However, the problem went away on its own.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos