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CahabaWorks Church Software vs Datarails

CahabaWorks Church Software vs Datarails

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Overall Rating
4.5 (26)
4.8 (76)
Ease-of-Use
4.3 / 5
4.5 / 5
Value for Money
4.4 / 5
4.7 / 5
Customer Support
4.5 / 5
4.9 / 5
Functionality
4.2 / 5
4.5 / 5
Last Review Written
February 22, 2023
August 28, 2024
Pros/Cons
  • Pros

  • After we've set up everything those programs don't do what CahabaWorks does easily. The best part of CabahaWorks is their helpful team who are a joy to work with.
  • Overall I would say it is a good system and has a great support team that has always been extremely helpful.
  • Easy to set up, the help Manuel is very helpful and easy to navigate. Just a very useful and good program.
  • Cons

  • Navigation in the Banking function is difficult.
  • I had a difficult time finding information in the owners manual pertaining to changing a patron's address.
  • I was a bit confused when developing a new budget structure last year.
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  • Pros

  • DataRails has substantially improved the accuracy of our budgeting and forecasting. I love the ease of it, how accessible it makes our numbers, and how simple it is to follow real-time statuses.
  • I highly recommend DataRails. The product is amazing, the support is industry best, and the responsiveness to customer preferences is incredible.
  • We also really liked the idea of having a dedicated customer rep , this has been extremely helpful thru the implementation, but also in creation of all our reports.
  • Cons

  • The process of setting up the environment can be tedious and confusing.
  • As someone who needs to teach this to others, it is hard to teach to someone who does not have some background with technology.
  • The dashbaord functionality is very limited compared to tools such as Tableau.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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2 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos