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CDM+ vs Church Windows
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.9 / 5
3.9 / 5
Value for Money
4.3 / 5
4.4 / 5
Customer Support
4.6 / 5
4.6 / 5
Functionality
4 / 5
4.1 / 5
Last Review Written
October 25, 2023
October 23, 2023
Pros/Cons
Pros
- Check-in and out systems is an amazing tool to help keep kids safe and to have all your church database, and accounting in one place is amazing.
- The customer service is excellent and the response time is very good. There is a host of reports to choose from that can be customized to your particular needs.
- The reporting capability is excellent for tracking donation statistics, and they have configured the program so that Canadian donation receipts are easily issued.
Cons
- If there was something missing it was usually user error.
- Had trouble balancing each month. Hard to get ahold of when you have an issue.
- Sometimes, we have difficulty upgrading. Not sure if the problem is with CDM/Suran, or our computer system.
Pros
- Great reports, corrections made easy, very relevant to church's needs, love the Payroll module, budgeting is very helpful, it's very comprehensive - love that it fits all my church's needs.
- The thing we have been most impressed with is the Customer Support we receive. They are very responsive and they always go above and beyond to make sure we are satisfied with the product and support.
- They listen to their customers and try to improve. I think it is pretty user friendly and their training seminars/webinars are excellent.
Cons
- The newest membership update created a problem with several families having one person whose information is lost and it is not allowing the information to be re-entered.
- When I miss a step it becomes very frustrating to finish a task and then find where my mistake was made.
- The only bad part is, if you don't know how to use it. It does take a second or two to get use to using.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
