Coast

RATING:

5.0

(39)

About Coast

Coast is an intelligent Visa fuel card and expense management solution designed to give companies with commercial vehicle fleets total control over and visibility into employee spending on fuel and other ‘in-the-field’ expenses. Commercial vehicle fleets of all shapes and sizes use Coast to control spending, track expenses on and off the road, save time, and boost profits — from trade and home services businesses to limousine services, delivery, and trucking companies.

Coast Pricing

$4 per active card, per month

Starting price: 

$4.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Spend report by employee and by vehicle
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Coast Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Coast

1 - 5 of 38 Reviews

Kevin

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed August 2023

Goast Gas Review

PROS

Since the card is technically a Visa it is accepted at all gas stations. Our company doesn't allow anything but gas purchases, but this card can be used for other purchases as well. It just requires authorization from the company administrator to set up.

CONS

If you had solid reports available, I would have given you a higher ranking. Lack of reports, and flexibility with reports, with the ability to separate the information definitely is the downside to Coast.

Reasons for switching to Coast

The other company only cared about making money and could have cared less about the customer. Customer service was horrendous and didn't work with you to resolve issues. The issues mainly consisted of the company tacking on any and all penalties regardless of the situation. A check would be sent like two weeks in advance and yet they never seemed to get the check and get it posted until just after the due date. TERRIBLE company to deal with as noted on several websites.

Shane

Facilities Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Amazing Fleet Cards

The coast onboarding experience and was simple and pleasant. All the employees we’ve interacted with at Coast have been a joy and extremely supportive.

PROS

Coast has really helped us get our fleet spending on track and organized as well as under control! The customer service and perks with Coast are legendary and like no other competitor I’ve found offers. Highly recommended!

CONS

The reporting for mileage isn’t as easy to read as I’d like for maintenance on vehicles.

Reason for choosing Coast

Customer service and perks were a plus over all others.

Reasons for switching to Coast

No perks or credit ability with Bento. The customer service is also no good at Bento. The people there are hard to understand and unpleasant to deal with.

Vendor Response

Thanks Shane – we're delighted to hear that Coast is helping you you stay in control of your fleet spending! Please email us at reviews@coastpay.com to confirm your email.

Replied April 2023

John

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Fleet Cards

PROS

Easy to work with, quick responses. Made applications process easy.

CONS

I dont have anything bad to say about them.

Chris

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Fantastic Fuel Card & More

Overall, our experience has been great. Approval was fast, cards shipped quickly, and we were able to get our drivers up and going immediately. Being able to uniquely control fuel purchases as well as other categories (like parking) has been a game changer for our workflows.

PROS

Coast is a modern, mobile friendly fuel and fleet purchasing card. We are able to control not only fuel spend, but other merchant categories that our drivers may need to use the card for. The Dashboard and UI are intuitive and easy to use. Changes to policies or transaction limits can be made real time and allow us to adapt to our drivers' needs

CONS

We don't have any complaints with Coast so far. They have been upfront about what their platform could and couldn't do and have rolled out updates to in response to our feedback

Reason for choosing Coast

Modern/mobile technology, great dashboard, GPS integrations, additional purchasing categories

Reasons for switching to Coast

Aged UI, difficult reporting, not user friendly

Julie

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Perfect for our non-profit fuel fleet needs & budget

Excellent customer service between our Rep., [sensitive content hidden], calling into customer support line and via service ticket. Also, the cost benefits.

PROS

Friendly, informative, live customer support ALWAYS available over the phone. Also having an assigned Rep. for e-mail correspondence and any account related issues. The cost per card can't be beat, plus percentage back on non-fuel purchases/maintenance.

CONS

Only issue is being flagged for gas station sales (such as windshield wiper fluid). Be a bonus if these transactions could be separated as a retailer via gas stations.

Reason for choosing Coast

We decided to keep our current corporate credit card vendor and add Coast

Reasons for switching to Coast

We were experiencing admin. fees at a minimum of $198 a month, based on fuel consumption with our provider. Along with that, the other company had terrible customer service. From my first phone call with [sensitive content hidden], I was confident changing to Coast was going to be the best for cost-efficiency and customer support. HUGE positive change for our organization. Saving money allows us to do what's in our heart, provide food for our neighbors in our community.