--- title: "DealerCenter Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of DealerCenter. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if DealerCenter is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/dealercenter-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Auto Dealer Software](https://www.softwareadvice.com/auto-dealer/) / [DealerCenter](https://www.softwareadvice.com/accounting/dealercenter-profile/) / DealerCenter Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/dealercenter-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/dealercenter-profile/alternatives/) # DealerCenter User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 1,485 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 1,333 reviews (90%) - 4 stars: 113 reviews (8%) - 3 stars: 23 reviews (2%) - 2 stars: 5 reviews (0%) - 1 star: 11 reviews (1%) ### Most mentioned pros - It works great for managing inventory and desking deals quickly on the sales floor. While the mobile app could be faster on the lot and the cost add up, it remains an essential tool that helps our dealership run smoothly every day - One of the best features is the built-in marketing options—DealerCenter lets us advertise on top sites like Facebook Marketplace, eBay, and Craigslist without having to log into each one separately. - Coming from a fragmented setup with different tools for each task to now having everything under one roof making our efficiency better then ever. ### Most mentioned cons - There are 2 things have been bothersome to me about dealercenter and it’s the website they provide for displaying inventory and info. - After a few days of logging onto the system to become oriented w/ navigation, it becomes a burden to determine which tool or icon to select & ultimately, I find myself fatigued attempting to figure out more "stuff" just to accomplish the basics. - Also, every additional functionality required additional payments along w/ additional software support to implement, plus it made an already overly busy interface even more convoluted. ## DealerCenter customer reviews Showing reviews 1-25 of 1,485 (page 1). ### Highly recommend for any dealership looking for an efficient and reliable system. - Overall rating: 5/5 - Reviewer: Dari S. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The site is user-friendly, and everything is laid out in a way that saves time and avoids confusion. Their customer service is also top-notch—very helpful, responsive, and genuinely friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros DealerCenter has been extremely easy to use and makes the entire process smooth from start to finish #### Cons We did run into an issue regarding a buyback that appeared to be based on a misunderstanding. While we appreciated the initial support, it was frustrating that we were unable to escalate the matter or speak with a supervisor to further explain the situation. Having that level of access would make a big difference in resolving more complex issues and improving the overall experience. #### Reasons for switching to DealerCenter We wanted to be able to get customers financed as well as advertise our vehicles and manage our website all in one platform to make things more efficient. --- ### DealerCenter - All in One for Dealership Management - Overall rating: 5/5 - Reviewer: Fred e. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that DealerCenter has everything you need to run a business in one place, from marketing to inventory management. I have switched over my SEO and Website from Cars4Sale recently, so far I am impressed! #### Cons No complaints whatsoever, my rep is very responsive!! #### Reasons for switching to DealerCenter I wasn't getting the SEO results desired from CarsforSale --- ### DealerCenter is the best solution for the Independent dealer - Overall rating: 5/5 - Reviewer: Rodney B. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered DealerCenter has a fast customer service response time & constantly improving the solution #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate, all in one solution, fully integrated lender management tool. #### Cons So far there has been nothing that I like the least about DealerCenter. --- ### Dealercenter supports the little dealers too! - Overall rating: 5/5 - Reviewer: philip s. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered they constantly support any issues I have and support my business like I'm a large customer even though we are extremely small #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros very professional, and timely. their response time to any issues or questions that come up is incredible. #### Cons nothing negative during my experience. Every time I leave a message I get a response the next day if its after hours --- ### Easy to use interface - Overall rating: 5/5 - Reviewer: Steve K. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've used DC for over two years and I've been very satisfied with my experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros great service, and easy to use interface. Very tool... especially with it being mobile friendly and via the easy to use app. #### Cons Overseas tech support can be a little challenging at times... yet usually it works out fine. #### Reasons for switching to DealerCenter Dealer Center had rich data and was web based. --- ### DealerCenter Review - Overall rating: 5/5 - Reviewer: Marlene F. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our experience with DealerCenter has been great! Very easy to get set up and very friendly, knowledgeable staff #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros All of the staff I've dealt with has been very kind and professional. It has been very easy to get all of our data migrated and our account set up #### Cons Some of the features take a little bit to figure out. #### Reasons for choosing DealerCenter It is more inclusive, puts all of our leads, sales, bhph, marketing, etc in one place and costs less #### Reasons for switching to DealerCenter DealerCenter is more inclusive and overall saves our dealership money --- ### LOVE TO HELP - Overall rating: 4/5 - Reviewer: BRANDON W. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I WOULD GIVE IT A SEVEN OUT OF TEN. SOME THINGS COULD BE BETTER. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros HOW EVERYTHING IS AT YOUR FINGERTIPS.... #### Cons THAT IT DONT ALWAYS SEND APP TO BANKS AND SOMETIMES HARD TO NAVIGATE BACK TO WHERE YOU WAS. NEED A SAVE TAP SO I CAN SAVE THE PREVIOUS DEAL WAS WORKING ON WHEN I SWITCH CARS. #### Reasons for switching to DealerCenter WAS GETTING BIGGER AND NEEDED BETTER SYTEM TO USE --- ### F&I manager - Overall rating: 5/5 - Reviewer: Chris K. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. good i have been using it for many many years #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy of use, it is simple to use and always available #### Cons required fields, changing the password so often better off using a authenticator #### Reasons for choosing DealerCenter lack of quality product available for our needs --- ### My Dealer Center overview - Overall rating: 4/5 - Reviewer: Thor S. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. There is a learning curve needed but once that is over with I found it to be helpful; #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It comprehensive ability to do all manner of things a dealership needs #### Cons Navigation is sometimes not clear. I ended up using the help[ a lot #### Reasons for switching to DealerCenter Needed more adaptibility, better lead management --- ### DealerCenter DMS Review - Overall rating: 5/5 - Reviewer: Tony P. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered DealerCenter’s DMS has completely transformed how we run our dealership. The platform is intuitive, efficient, and brings inventory management, deal processing, customer records, and reporting together in a single, seamless system. It’s simplified our daily operations, improved organization across the board, and saved us a ton of time. After using DealerCenter, there’s no chance we’d consider switching back to Wayne Reaves #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### The Best Solution for Independents - Like VinSolutions, but cheaper - Overall rating: 5/5 - Reviewer: David M. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It was great experience. The signup was easy. The onboarding was smooth and they walked us through all the necessary steps to get up and running on the platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How many features are included in the base package, from DMS to Finance Apps. Its a very robust platform that is great for any independent dealer. #### Cons Haven't found anything yet. On suggestions is a little UX design, but other than that nothing. #### Reasons for choosing DealerCenter We chose DC because we were amazed at how many features they offered in their package at a fair and reasonable price. We were looking at platforms with the same functionality but triple the price. --- ### Dealer Center Autocheck - Overall rating: 5/5 - Reviewer: Frank S. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Positive experience with the rep that handles my account. [sensitive content hidden] is great at her job! Love Autocheck! #### Cons I had a tough to get set up for log in etc --- ### Amazing product - Overall rating: 5/5 - Reviewer: Derek M. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Been using DealerCenter for years at various dealerships and have always had a great experience with it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to pull credit while your putting the customer in the system #### Cons Havnt found one yet. So far everything seems to great. --- ### Good all arounder - Overall rating: 4/5 - Reviewer: Aaron P. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive. Helpful software that organizes deals. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ability to easily run autochecks. Run appraisals, get valuations. As a wholesaler software it checks some boxes. #### Cons messy UI on the home screen. Needs to be simplified. Dont need to see that much on the main screen. --- ### Great Dealer Manager System for ease of use - Overall rating: 5/5 - Reviewer: Tony H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DealerCenter has been a game-changer for our dealership. It has streamlined operations, improved our customer management, and saved us countless hours of manual work. The platform’s ability to centralize everything we need in one place is invaluable. What stands out the most is their dedication to customer support—they truly care about their users’ success. Whether you're a small dealership or a larger operation, DealerCenter is a reliable and efficient tool that will elevate your business. Highly recommended! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros DealerCenter is incredibly intuitive, even for those who are new to dealership management software. The layout is clean, and navigation is straightforward.The platform offers everything you need—inventory management, customer relationship tools, deal structuring, and credit application processing. It's a one-stop-shop that simplifies operations. #### Cons While the basic functions are easy to use, some advanced tools require a bit of time to learn. However, DealerCenter provides excellent training resources to help. --- ### Car guy review - Overall rating: 5/5 - Reviewer: Raymond R. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have no problems with DealerCenter I strictly use it for work #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That you upload a vehicle & it’s there immediately for everyone to see #### Cons Certain you can’t do on your phone through the app where you mandatory need a desktop which is not convenient --- ### The Most helpful and user-friendly programming application for selling cars. - Overall rating: 5/5 - Reviewer: Angel C. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a user-friendly interface, that allows multiple screens to be open at once and I was able to toggle back and forth between my clients. I like being able to set tasks and reminders that also link to my cellular device. #### Cons I cannot set multiple appointments for the same time frame. #### Reasons for switching to DealerCenter Owner said it is an overall better product. --- ### Fix login issues, please - Overall rating: 4/5 - Reviewer: Roger A. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's very useful for KBB Values and AutoCheck History Reports. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros KBB and AutoCheck are the only features we use at this time and they are great. #### Cons Having to constantly log in again and the App login issues --- ### High Class Auto Sales and Leasing - Overall rating: 4/5 - Reviewer: Paige T. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been pretty good over the past 2 years. They are responsive to any questions I have and I can get a hold of them when needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use and you can teach yourself how to use the site. #### Cons The inventory list doesn't pop up when I log in --- ### Gold Member - Overall rating: 4/5 - Reviewer: jason m. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros All customer information in one spot with credit apps #### Cons lots of clicking to navigate around and not all information is easy to locate. --- ### DealerCenter is the best! - Overall rating: 5/5 - Reviewer: Alex L. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love DealerCenter. Most of my leads come from dealer! Very easy and ongoing process #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Leads, auto check. It is a very pleasing platform to work on! #### Cons There’s nothing that DealerCenter does not do! No complaints --- ### The dealer of centers or the center of dealers? - Overall rating: 5/5 - Reviewer: Joshua T. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall a great experience I would recommend to other dealers #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, friendly customer service, reliability #### Cons Still behind in some key features, but they are updating the service daily to include new features. Sometimes less is more! Also, if someone making any sort of dealer service sees this, please quit adding 'dealer' to you name. please and thank you. --- ### Easy process! - Overall rating: 4/5 - Reviewer: Charles B. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very easy to use, have no issues, Will keep using. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy access to log in and route to where I need to go & simple. Very easy to use. #### Cons I do not have any cons at this time. Nothing negative --- ### Great customer service - Overall rating: 5/5 - Reviewer: Jason L. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great. Fast responses. Got my issues handled quickly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Knowledge very quick with process. Would recommend #### Cons I liked everything. Not long wait time or anything --- ### Kizzee brothers auto - Overall rating: 5/5 - Reviewer: Erica K. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Wonderful and the person I spoke with was nice. He explained everything in detail and broke it down to my understanding so I think this is where I’m gonna go with Dealer center. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything thing was explained perfectly and the layout is amazing #### Cons Nothing there’s nothing bad I can say about it. Everything was great and very much explained ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/dealercenter-profile/reviews/?page=2) --- DealerCenter Reviews, Pros and Cons - 2026 Software Advice