DealerCenter

RATING:

4.9

(1391)

About DealerCenter

DealerCenter is a cloud-based dealer management system designed to help small to large businesses manage processes related to accounting, customer relationships, auctions, inventory, digital marketing and more. The centralized platform allows users to integrate the system with various accounting applications, simplifying receiving and submission of credit applications and lender decisions. Features of DealerCenter include deal management, electronic licensing, e-contracts and forms, lead management, email/SMS campaigns, call recording, automated messaging and more. It comes with Android and iOS mobile applications, which enable users to handle license scanning, customer check-ins and check-outs, appointments and alert notifications. Additionally, businesses can cre...

DealerCenter Pricing

Monthly priced subscription packages include: Dealer Management System (DMS): FAST DMS = $60.00 CRM = $65.00 Buy Here Pay Here = $ 50.00 Quickbooks = $40.00 (RouteOne and Dealertrack included with DMS) Online Marketing: Dealer Website = $75.00 Online Ad Post = $25.00 Booking Services: NADA = $40.00 Kelley Blue Book (KBB) = $40.00 Black Book (BB) = $40.00 Pay-Per-Use products are also available, see website for full pricing details.

Starting price: 

$60.00 per month

Free trial: 

Available

Free version: 

Not Available

DealerCenter contract and forms screenshot
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DealerCenter Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for DealerCenter

1 - 5 of 1,391 Reviews

User Profile

Stephen

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

The best DMS for the small used car delaership

Makes my every day work so much easier!

PROS

The company is so far ahead of the curve when it comes to bringing anything a dealer could want from a DMS. From our website to inventory. I have been with Dealer Center for over 6 years and I don't keep using them because their bad!

CONS

some times, there technology gets ahead of their support. But, they are always willing to get the answer and fix it

Summer

Automotive, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Dealer Center website

Positive

PROS

Easy to navigate the website, being able to have website leads go into the same place you run credit from and do your deals from makes Dealer Centers website a no brainer. The R1 integration to the DMS sold me. saving me time and money.

CONS

Nothing, I have liked everything about the system

Reasons for switching to DealerCenter

The Route one integration was going to save me so much time

Anthony

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed November 2016

Terrible customer service and the 2.0 version is terrible and not user friendly

I loved this program when i 1st got it. It was easy to use and rarely had any problems. Since the new version came out its been nothing but problem after problem and it is not user friendly at all. To do the most basic tasks you have to call customer support, which is terrible, and wait for them to figure it out. Often I end up figuring how to do it before they do. My service rep has no clue how to do the most basics of tasks and I get frustrated every time I call. Often I have to call and or email several times to get one thing fixed, and sometimes 4 or 5 times about the same issue. There is a lot of stuff you can do with it now, and i think most of it is a good idea and I would hate to have to do it, but i'm starting to look at other bhph software. It has a lot of features, but its more Unnecessarily complicated and I always have to call to figure out the special trick to do what i need to do. I just don't want to deal with dealercenter anymore.

PROS

Lots of great features

CONS

Nobody an figure out how to use it including their own support

Mike

Automotive, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

DealerCenter is the best software for car dealerships! All in one solution!

PROS

What would I do without DealerCenter? I use DealerCenter for every aspect of my business. It is the best software out there for car dealerships because it is truly the only All In One Solution for car dealerships I have come across. From inventory acquisition, to marketing my inventory, managing my customers, and getting my deals done, there is nothing they don't do. I also was able to save a lot of money by switching from 700credit to DealerCenter to run my customer credit. I don't know how I managed my business before DealerCenter. Not to mention how helpful my rep is. There is nothing she can't figure out! [sensitive content hidden] is a huge asset to my business and I am so thankful for her!

CONS

No free DealerCenter swag, and no dealer meetings or workshops in Arkansas

Reason for choosing DealerCenter

The only all in one solution for car dealerships out there

Sean

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Very good DMS with constant updates to make it even better

PROS

This software allows us to do nearly everything without having to rely on other products. Integration is almost seamless with carfax, Quickbooks, autocheck, auction houses, and the list goes on.

CONS

You do pay quite a bit for the packages but we believe it is worth it.

Reasons for switching to DealerCenter

Dealer center was more user friendly and seamless in comparison.