Deluxe Payment Exchange vs eBizCharge
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.8 / 5
4.5 / 5
Value for Money
3.6 / 5
4.3 / 5
Customer Support
3.6 / 5
4.5 / 5
Functionality
3.5 / 5
4.4 / 5
Last Review Written
August 16, 2024
August 13, 2024
Pros/Cons
Pros
- I love that it is easy to reorder checks from before, and it's great to customize what we want.
- This has totally changed our payout process, allowing us to quickly and instantly pay out a lot of clients. It's a really fantastic solution that has saved us money and improved our service.
- Very positive experience with Deluxe eChecks. Have called their customer service department and found them to be very positive and helpful.
Cons
- Worst experience I’ve ever had if I get no new information in the next 24 hours I will be filing a lawsuit.
- They also started spamming me as soon as I signed up and they don't let you unsubscribe or cancel your account without calling them.
- Also most grocery stores that offer money services refuse to take them.
Pros
- Yes, your company is great to expedite credit card processing for our national company. Justin, is the very best and most knowledgeable.
- They are very courteous, knowledgeable and respectful of your time. I'm sure no matter who you get in customer service to help you, you will be very satisfied.
- I have been using eBiz for several years, this is the Best Customer Service vendor for credit cards I have ever experienced. It is very user friendly, and the quality of the product is Great.
Cons
- Very slow to load - specifically the POS, very slow to load. This is frustrating when on the phone with a customer that wants to pay their bills, but have to wait for the POS to load.
- One of the worst customer experiences I have ever had.
- I have nothing to contribute here. Why do you insist that I write something negative here.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
