EBizCharge Software


 

EBizCharge offers a suite of payment processing, billing and invoicing solutions. It includes payment integrations to accounting, enterprise resource planning, customer relationship management, e-commerce platforms, mobile solutions and an online customer invoice portal.

The EBizCharge billing and invoicing product allow customers to view outstanding invoices, process payments online and make full or partial payments on single or multiple invoices. Customers log in to the business' branded web portal, review their invoices and submit payments remotely from anywhere.

EBizCharge is PCI-compliant and equipped with data encryption and tokenization technology for transaction security. Users can enter payments, charge customers, store customers’ card information for recurring billing and issue credits and refunds directly within the system.

Users can integrate EBizCharge with their existing solutions including accounting, enterprise resource planning (ERP) and online shopping carts. Support is offered, along with setup and implementation.

 

EBizCharge - Invoices
 
  • EBizCharge - Invoices
    Invoices
  • EBizCharge - Track payments
    Track payments
  • EBizCharge - Email or print receipts
    Email or print receipts
  • EBizCharge - Reporting
    Reporting
Supported Operating System(s):
Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

33 Reviews of EBizCharge

 

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Software Advice Reviews (2)
More Reviews (31)

Showing 1-2 of 2

sophia from Economist
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

This software is very efficient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Saves time and money. This is very efficient. Allow me to multitask. its very convenient for my business

Cons

more friendly user interface. this however should not be a deterrent in getting the software. makes life easier!

Review Source
 
 

harmandeep singh from New York University
Specialty: Education
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

December 2017

December 2017

EBizCharge review.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It helps by having an extra "checks and balance" step with the batch reports. Since I am dealing with peoples money, I use this as hard-copy report to review for double checking. AS well as using it to help balance my Quick Books banking/deposit process.

Cons

you have to reenter the entire card number when only the expiration date has changed. but in the scheme of things, this is a minor issue.

Review Source
 
 
 
Showing 1-20 of 31

Marie from Silver Service Refreshment Systems

April 2018

April 2018

Ebiz has always been professional, prompt and easy to work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have never had issues or problems with this software and that makes me ecstatic!! On top of that they have saved us money:)

Cons

We have Sage accounting and anytime I do a Sage upgrade I have to reinstall EBiz. So I do need to call and have them reinstall it for me but they are always accessible and quick to get it done!

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: April 2018

April 2018

 

Hello Marie, thank you for the wonderful review! We appreciate you taking the time to share your experience with us and we're so glad that EBizCharge is integrating well with your Sage accounting software. Please let us know if we can help you with anything else in the future. Thanks again, Marie!

 

Karan from Arizona state university

March 2018

March 2018

Easy to use application

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You can pretty much do anything with the app related to your receivables. Has a quick turnaround and a very friendly user interface. A must try application.

Cons

I have been using this application since quite a few months now and it has automated invoicing, data entry and managing receivables.

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: March 2018

March 2018

 

Hi Karen,
Thank you so much for your kind words! We're glad that you're enjoying EBizCharge and its automation features. Please let us know if you need anything else.

 

Mary from American Hofmann Corporation
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

I have a problem with the new update Michael Lusk help me with the problem.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Pros

I love this software I not so hot about the update. I am not a person for a lot of word I deal this words that are to the point. I don't have time for a lot of words. I have a job to do and not BS

Cons

There is nothing I like least about this software. I do not like the new update. I am not a person for a lot of dams words take this or leave it. It's your choice

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: March 2018

March 2018

 

Thank you very much for the positive feedback, Mary! We're happy to have you as a client and glad you love using our software. We'll pass along your review to Michael.

 

William from UST Services, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

We have been very satisfied from installation several months ago and continuing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent pricing. Very supportive software provided.

Pros

Software works very well with our accounting system. The information we receive for reconciliation is clear and the reporting system reconciles very nicely with our bank account reconciliation each month.

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: February 2018

February 2018

 

Hi William,

Thank you so much for the kind words. We really appreciate you taking the time to share your experience with us and we are glad to hear that EBizCharge is integrating well with your accounting software. We are so lucky to have amazing customers like you. Please let us know if there is anything we can help you with in the future. Thanks again, William!

 

Nicket from Bayview dental

January 2018

January 2018

Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that I can access it in quick book and it very easy to operate I would say it work well overall.

Cons

It is quite slow to load so that can be problematic when trying deal with customer in a timely fashion.

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: January 2018

January 2018

 

Hi Nicket,

Thank you for the feedback, much appreciated! We are glad you are happy with the solution. I will have the support team look into the load time for you, it may be something we can find an easy solution to. We appreciate the feedback.

 

Tom from DM2 Software, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Great customer support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cost saving on credit card processing and handling. Better customer service with self-serv payment portal.

Pros

In addition to the lower credit card processing rates Century offers, the application integrates with our ERP system and was easy to deploy.

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: December 2017

December 2017

 

Hi Tom,

Thank you for the great review. We appreciate your business and are always so happy to hear about positive customer support experiences. We are here if you ever need anything.

 

Robyn from The Dentists Service Company

November 2017

November 2017

We have been happy with eBizCharge and functionality of the customer portal.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it is easy to see the transactions in the eBiz portal and to create custom reports. It has also been great to have the support documentation that is available online.

Cons

Please create a service ticket structure for support issues. As a customer, I want to see the status of my support issue more clearly. Emailing to a generic mailbox for support makes it difficult to reference multiple issues that occur near the same time period. Having a ticket structure would also make it easier for customers like us to communicate issues/resolutions across our global developer teams who need updates on the status of issues with our gateway integration. It would also make it clearer who our contact is for each issue. We have experienced times where the support person has to locate an email that we sent to support, but there was no ticket reference number assigned, so we spent time describing the issue instead of them just being able to pull it up.

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: December 2017

December 2017

 

Hi Robyn,

Thank you so much for taking the time to write us this great review. We really appreciate the feedback you provided and we're always looking for ways to improve our customer experience :) We will make sure to discuss ticket structure as a team and see how we can implement it in future communications. Please don't hesitate to give additional feedback to our support team anytime.

 

sara from Forney Industries

November 2017

November 2017

had to call to get a card capture completed, because we were past the window to push the charge thru

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value
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Pros

have the ability to process transactions myself, the application is user friendly and allows us to better monitor each charge

Cons

very slow to load - specifically the POS, very slow to load. this is frustrating when on the phone with a customer that wants to pay their bills, but have to wait for the POS to load.

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: December 2017

December 2017

 

Hi Sara,

Thank you for the feedback! It's great to hear the solution is easy to use. I will have the support team look into the slow load time for you as it may be something we can find a quick solution to. If you ever aren't 100% satisfied with the way the solution is running please don't hesitate to contact our support team, they are always happy to help. We appreciate the feedback.

 

Dodie from Got Mow Lawn Care, LLC

July 2017

July 2017

I LOVE IT!!! Support is always there and very quick to respond.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

SUPPORT when needed. I rarely need support, however as we all know.... when you need it, you need support team to be there.

Pros

It helps by having an extra "checks and balance" step with the batch reports. Since I am dealing with peoples money, I use this as hard-copy report to review for double checking. AS well as using it to help balance my Quick Books banking/deposit process.

Cons

you have to reenter the entire card number when only the expiration date has changed. but in the scheme of things, this is a minor issue.

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: July 2017

July 2017

 

Hi Dodie,

Thank you for the wonderful review. It's always a pleasure to work with you!

 

Marian from EMS Safety Services, Inc.

March 2017

March 2017

EBizCharge solved our credit card processing problems

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support

After years of frustration with mysterious fees, terrible service, and being told by the payment gateway to talk to the merchant processor and vice versa, I gave up on my current processor and decided to shop for a new solution. I evaluated several different credit card processing software solutions. I finally chose EBizCharge because it worked well with Dynamics CRM and GP, and looked like it would save me time and money. I couldn't be happier! Not only is the functionality incredibly easy, but it also saves our employees time spent on processing. Their customer service and follow through with everything they say has been amazing. I am a very satisfied customer.

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: March 2017

March 2017

 

Hi Marian, thank you for such a great review. You guys are always such a pleasure to work with and we value your business. We're here to help whenever you need it. :)

 

Rick from Biocentric Health, inc.

February 2017

February 2017

Outsource Processng

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Support

I have not heard any complaints. Have to assume the software and service works well. Thank you for giving me this opportunity to comment.

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: February 2017

February 2017

 

Hi Rick,

Thank you for the feedback. As a long time customer of ours, we appreciate your business and feedback! If you ever have any questions or need support help we are always here to assist :)

 

Gladys from Quartet Technology, Inc

January 2017

January 2017

I keep waiting for the shoe to drop.....

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Product Quality
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Value for Money
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Support

It's been 6 months now and CBS continues to deliver as promised. Every month I get out my calculator and brace for an AHA! moment but month after month everything is exactly as it should be. It kind of messes with my head! Also, the customer service has been fantastic. My questions are always answered in a professional and timely matter.
Of course it's in my blood to continue looking for the broken promise but I'm feeling less and less confident that I will ever see it with Century Business and that's fine with me.

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: January 2017

January 2017

 

Thank you for the review Gladys. We are so glad to hear the positive feedback and it's a pleasure having you as a customer :)

 

Jeannie from Best of the Best Network, Inc.
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Customer Support gets 10 Stars!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am a new customer with Century Solutions and their eBizCharge system. I am in South Florida and Customer Service is in Irvine, CA; a time difference of 3 hours. It never fails, I will always have a call back about 11 AM EST to address what ever issues I may be having. They are very courteous, knowledgeable and respectful of your time. I'm sure no matter who you get in customer service to help you, you will be very satisfied. Enjoy the experience!

Pros

Its very easy to use. Love that it works inside Quickbooks. What use to take almost 4 hours to do now takes about 1 hour or less.

Cons

Whenever I close out of Quickbooks it closes down the program

Advice to Others

None

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: January 2017

January 2017

 

Hi Jeannie,

Thank you for the wonderful review! We love hearing the positive feedback about our support team, and we're so happy hear you're enjoying the QuickBooks integration.

It's a pleasure having you as a customer :)

 

Chuck from AStoreroom Storages Texas

December 2016

December 2016

Quickbooks eBiz Card Processing Plug-In: Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This review is primarily about the Customer Support I have had with during our tenure using the eBiz/ Century Business Solutions. The representative is by far one of the most knowledgeable & positive customer support representatives I have had with any company's Customer Support representative. When I start to ask a question he can almost finish the question and immediately begin to walk me thru a solution & a full explanation of the process. If he senses a bit of confusion on my part, he will promptly suggest an offer to remote access our system and walk me thru the process and point out other features that may be useful. Always pleasant & courteous, it has been my distinct pleasure working with him. Thank you Customer Support representative for keeping our card processing system in top shape!

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: December 2016

December 2016

 

Hi Chuck,

Thanks for the positive feedback on Alex's support efforts. We are happy to hear that he has done a great job of assisting you with your questions throughout this process.

Please don't hesitate to contact us in the future if other questions come up.

Thank you Chuck and have a great day!

 

Kerry from Faber Burner Company
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Century Business Solutions Is The One Stop Shop For Companies Credit Card Processing Needs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My experience with Century Business Solutions has been nothing but wonderful! I started out by having a major problem with my current credit card processor who dropped one of our online stores because we sold pre-owned parts. I found your company online - because I wanted a new solution that would process walk-in orders, over the phone orders, and payments on both of our oscommerce stores. When I called in I was connected with Tristan Wynn who got an earful from me in the beginning of our conversation because I have had nothing but bad luck with credit card processors in the past. Tristan made himself available anytime I needed to talk, he answered questions for me and when he didn't have the answer he got the question answered for me. He was honest, he didn't feed me any line of crap. He just told me what your company could do and so far with the results and solutions we see - everything is spot on and you guys have a great solutions! You are in my opinion the one stop shop for credit card processing with your POS, mobile app, and ecommerce solutions!

After signing the paperwork to get setup with Century Business Solutions - our account was approved within 24-48 hours which was great as well because our one online store was down - the only thing we could accept was paypal. After getting approved Tristan got me in touch with Brian "Gio" Giovannone - Client Services Specialist who worked with me over the phone on getting both of our online stores setup, with special source identification so we can see what payments come from what store. We did some test transactions, and all seemed to be working good with the stores! Gio also helped me get POS software installed on my computer, and setup users for the others in the office that need access to it.

Tristan & Gio are top notch! Very Professional & very helpful!

This all took place last week - October 27th. This morning I come into the office and we got two orders online - I had some questions about them. I reached out to Tristan who pointed me to support team. I worked with an Alex - then processed a very large $96,000.00 transaction and then spoke with a Kristina Engen - to verify that payments went through, that everything on your end looked good. Alex and Kristina were also very helpful, made me feel good about some of our first transactions with your company. I look forward to our future dealings with Century Business Solutions and your whole team!!

Pros

I love how everything is integrated from the POS terminal to our online websites, etc. And I love the ease of use/straight forward approach to your software!

Cons

None so far!

Advice to Others

I just love that you guys are a one stop shop for walk-ins, over the phone, and online orders! So far we love it!

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: October 2016

October 2016

 

Hi Kerry,

Thanks for the positive feedback!

At Century Business Solutions, we strive to ensure that your taken care of from start to finish.

If you have any questions regarding your integration, please don't hesitate to reach out to us.

We are here to help.

 

Brittany from McFarlane Aviation Products

September 2016

September 2016

Credit Card Error

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I had an issue with a CC being declined but it still kept the auth Id and transaction ID in my sales order. I spoke with Justin and he helped me fix the problem and get the invoice out.

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: October 2016

October 2016

 

Hi Brittany,

Thanks for your positive feedback on our support and services. We will pass along this message to Justin.

Please don't hesitate to reach out to us if you have any further questions.

Thank you.

 

Cindy from Santee Lakes

September 2016

September 2016

New Software Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are brand new customers. The conversion went very smoothly. End of day reports were customized to meet our needs. Customer service staff has been very skilled, informative, patient, and friendly. Great experience!!

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: September 2016

September 2016

 

Thanks for the feedback Cindy! We will surely let our Support Team know that all their hard work and efforts are showing through with customer satisfaction.

Please let us know if we can assist you with any of our solutions.

Thanks again Cindy,

Century Business Solutions

 

Jole from East Coast Trailer & Equipment Co.,Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2016

September 2016

eBizCharge review EXCELLENCE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using eBiz for several years, this is the Best Customer Service vendor for credit cards I have ever experienced. It is very user friendly, and the quality of the product is Great. I can not say anything bad about this product. If we have had a problem they have always been there to assist us in a timely manner, you don't get put on hold for long wait times and you always get a live person. When you speak to a person they are always friendly and happy to assist you. Excellent Product, Excellent Service, I would recommend this to anyone.

Pros

Being user friendly

Cons

There is nothing I don't like about this product.

Advice to Others

Don't change anything, I feel this product is great the way it is.

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: September 2016

September 2016

 

Hi Jole,

Thanks for the positive feedback.

We are happy to hear that our focus on Customer Support is showing through feedback such as yours.

We are committed to helping our community, so thank you for the positive feedback Jole.

Please don't hesitate to reach out to us if you have any other issues.

Century Business Solutions

 

Linda from Cardiff Transportation
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2016

September 2016

Cardiff Transportation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My experience was great. Alex was very helpful and walked me through my issues and showed me how to do it easier.

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: September 2016

September 2016

 

Hi Linda,

Thanks for your positive feedback. We are glad that we were able to walk you through some of the issues you were having to come to a resolution.

We are committed to your success, so please don't hesitate to call if you have any further questions.

Century Business Solutions

 

Paula from Choice Wellness LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

Review of E Biz Charge

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This product is not as seamless as Intuit Payment Solutions, so there is a learning curve with it, but their customer service is very good and very willing to help with any problems or questions that come up. We are happy with our decision to use E Biz Charge.

Pros

it works and the virtual terminal is very easy to use

Cons

not as seamless as Intuit Payment Solutions but that's to be expected I know

Review Source: Capterra

  Response: Century Business Solutions, Century Business Solutions

Date: September 2016

September 2016

 

Hi Paula,

Thanks for this review. We are glad to hear that our Support Team has been willing to help with any problems or questions that come up, as well as letting us know that our software was not as seamless as you may have thought.

We will definitely let our in-house design team know to work on making the transition more efficient.

Thank you again Paula,

EBizCharge

 
 
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