EBizCharge software


33 reviews(4.5/5)
33 reviews(4.5/5)

EBizCharge offers a suite of payment processing, billing and invoicing solutions. It includes payment integrations to accounting, enterprise resource planning, customer relationship management, e-commerce platforms, mobile solutions and an online customer invoice portal.

The EBizCharge billing and invoicing product allow customers to view outstanding invoices, process payments online and make full or partial payments on single or multiple invoices. Customers log in to the business' branded web portal, review their invoices and submit payments remotely from anywhere.

EBizCharge is PCI-compliant and equipped with data encryption and tokenization technology for transaction security. Users can enter payments, charge customers, store customers’ card information for recurring billing and issue credits and refunds directly within the system.

Users can integrate EBizCharge with their existing solutions including accounting, enterprise resource planning (ERP) and online shopping carts. Support is offered, along with setup and implementation.

Supported Operating System(s):
Windows XP , Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

33 Reviews of EBizCharge

Showing 1 - 20 of 33

Start your review of EBizCharge

Click to start
  • Marie from Silver Service Refreshment Systems

    April 2018

    Ebiz has always been professional, prompt and easy to work

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I have never had issues or problems with this software and that makes me ecstatic!! On top of that they have saved us money:)

    Cons

    We have Sage accounting and anytime I do a Sage upgrade I have to reinstall EBiz. So I do need to call and have them reinstall it for me but they are always accessible and quick to get it done!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Century Business Solutions, Century Business Solutions

    April 2018

    Hello Marie, thank you for the wonderful review! We appreciate you taking the time to share your experience with us and we're so glad that EBizCharge is integrating well with your Sage accounting software. Please let us know if we can help you with anything else in the future. Thanks again, Marie!

  • sophia from Economist

    Specialty: Other

    Number of employees: 2-10 employees

    March 2018

    This software is very efficient

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Saves time and money. This is very efficient. Allow me to multitask. its very convenient for my business

    Cons

    more friendly user interface. this however should not be a deterrent in getting the software. makes life easier!

    This review was submitted organically. No incentive was offered
    Review Source
  • Karan from Arizona state university

    March 2018

    Easy to use application

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    You can pretty much do anything with the app related to your receivables. Has a quick turnaround and a very friendly user interface. A must try application.

    Cons

    I have been using this application since quite a few months now and it has automated invoicing, data entry and managing receivables.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Century Business Solutions, Century Business Solutions

    March 2018

    Hi Karen, Thank you so much for your kind words! We're glad that you're enjoying EBizCharge and its automation features. Please let us know if you need anything else.

  • Mary from American Hofmann Corporation

    Number of employees: 51-200 employees

    March 2018

    I have a problem with the new update help me with the problem.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love this software I not so hot about the update. I am not a person for a lot of word I deal this words that are to the point. I don't have time for a lot of words. I have a job to do and not BS

    Cons

    There is nothing I like least about this software. I do not like the new update. I am not a person for a lot of dams words take this or leave it. It's your choice

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Century Business Solutions, Century Business Solutions

    March 2018

    Thank you very much for the positive feedback, Mary! We're happy to have you as a client and glad you love using our software. We'll pass along your review to Michael.

  • William from UST Services, Inc.

    Number of employees: 2-10 employees

    February 2018

    We have been very satisfied from installation several months ago and continuing

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Excellent pricing. Very supportive software provided.

    Pros

    Software works very well with our accounting system. The information we receive for reconciliation is clear and the reporting system reconciles very nicely with our bank account reconciliation each month.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Century Business Solutions, Century Business Solutions

    February 2018

    Hi William, Thank you so much for the kind words. We really appreciate you taking the time to share your experience with us and we are glad to hear that EBizCharge is integrating well with your accounting software. We are so lucky to have amazing customers like you. Please let us know if there is anything we can help you with in the future. Thanks again, William!

  • Nicket from Bayview dental

    January 2018

    Good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that I can access it in quick book and it very easy to operate I would say it work well overall.

    Cons

    It is quite slow to load so that can be problematic when trying deal with customer in a timely fashion.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Century Business Solutions, Century Business Solutions

    January 2018

    Hi Nicket, Thank you for the feedback, much appreciated! We are glad you are happy with the solution. I will have the support team look into the load time for you, it may be something we can find an easy solution to. We appreciate the feedback.

  • Tom from DM2 Software, Inc.

    Number of employees: 51-200 employees

    December 2017

    Great customer support!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Cost saving on credit card processing and handling. Better customer service with self-serv payment portal.

    Pros

    In addition to the lower credit card processing rates Century offers, the application integrates with our ERP system and was easy to deploy.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Century Business Solutions, Century Business Solutions

    December 2017

    Hi Tom, Thank you for the great review. We appreciate your business and are always so happy to hear about positive customer support experiences. We are here if you ever need anything.

  • harmandeep singh from New York University

    Specialty: Education

    Number of employees: 5,001-10,000 employees

    December 2017

    EBizCharge review.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It helps by having an extra "checks and balance" step with the batch reports. Since I am dealing with peoples money, I use this as hard-copy report to review for double checking. AS well as using it to help balance my Quick Books banking/deposit process.

    Cons

    you have to reenter the entire card number when only the expiration date has changed. but in the scheme of things, this is a minor issue.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Robyn from The Dentists Service Company

    November 2017

    We have been happy with eBizCharge and functionality of the customer portal.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that it is easy to see the transactions in the eBiz portal and to create custom reports. It has also been great to have the support documentation that is available online.

    Cons

    Please create a service ticket structure for support issues. As a customer, I want to see the status of my support issue more clearly. Emailing to a generic mailbox for support makes it difficult to reference multiple issues that occur near the same time period. Having a ticket structure would also make it easier for customers like us to communicate issues/resolutions across our global developer teams who need updates on the status of issues with our gateway integration. It would also make it clearer who our contact is for each issue. We have experienced times where the support person has to locate an email that we sent to support, but there was no ticket reference number assigned, so we spent time describing the issue instead of them just being able to pull it up.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Century Business Solutions, Century Business Solutions

    December 2017

    Hi Robyn, Thank you so much for taking the time to write us this great review. We really appreciate the feedback you provided and we're always looking for ways to improve our customer experience :) We will make sure to discuss ticket structure as a team and see how we can implement it in future communications. Please don't hesitate to give additional feedback to our support team anytime.

  • sara from Forney Industries

    November 2017

    had to call to get a card capture completed, because we were past the window to push the charge thru

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    have the ability to process transactions myself, the application is user friendly and allows us to better monitor each charge

    Cons

    very slow to load - specifically the POS, very slow to load. this is frustrating when on the phone with a customer that wants to pay their bills, but have to wait for the POS to load.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Century Business Solutions, Century Business Solutions

    December 2017

    Hi Sara, Thank you for the feedback! It's great to hear the solution is easy to use. I will have the support team look into the slow load time for you as it may be something we can find a quick solution to. If you ever aren't 100% satisfied with the way the solution is running please don't hesitate to contact our support team, they are always happy to help. We appreciate the feedback.

  • Dodie from Got Mow Lawn Care, LLC

    July 2017

    I LOVE IT!!! Support is always there and very quick to respond.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SUPPORT when needed. I rarely need support, however as we all know.... when you need it, you need support team to be there.

    Pros

    It helps by having an extra "checks and balance" step with the batch reports. Since I am dealing with peoples money, I use this as hard-copy report to review for double checking. AS well as using it to help balance my Quick Books banking/deposit process.

    Cons

    you have to reenter the entire card number when only the expiration date has changed. but in the scheme of things, this is a minor issue.

    Review Source: Capterra

    Response: Century Business Solutions, Century Business Solutions

    July 2017

    Hi Dodie, Thank you for the wonderful review. It's always a pleasure to work with you!

  • Marian from EMS Safety Services, Inc.

    March 2017

    EBizCharge solved our credit card processing problems

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    After years of frustration with mysterious fees, terrible service, and being told by the payment gateway to talk to the merchant processor and vice versa, I gave up on my current processor and decided to shop for a new solution. I evaluated several different credit card processing software solutions. I finally chose EBizCharge because it worked well with Dynamics CRM and GP, and looked like it would save me time and money. I couldn't be happier! Not only is the functionality incredibly easy, but it also saves our employees time spent on processing. Their customer service and follow through with everything they say has been amazing. I am a very satisfied customer.

    Review Source: Capterra

    Response: Century Business Solutions, Century Business Solutions

    March 2017

    Hi Marian, thank you for such a great review. You guys are always such a pleasure to work with and we value your business. We're here to help whenever you need it. :)

  • Rick from Biocentric Health, inc.

    February 2017

    Outsource Processng

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have not heard any complaints. Have to assume the software and service works well. Thank you for giving me this opportunity to comment.

    Review Source: Capterra

    Response: Century Business Solutions, Century Business Solutions

    February 2017

    Hi Rick, Thank you for the feedback. As a long time customer of ours, we appreciate your business and feedback! If you ever have any questions or need support help we are always here to assist :)

  • Gladys from Quartet Technology, Inc

    January 2017

    I keep waiting for the shoe to drop.....

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's been 6 months now and CBS continues to deliver as promised. Every month I get out my calculator and brace for an AHA! moment but month after month everything is exactly as it should be. It kind of messes with my head! Also, the customer service has been fantastic. My questions are always answered in a professional and timely matter. Of course it's in my blood to continue looking for the broken promise but I'm feeling less and less confident that I will ever see it with Century Business and that's fine with me.

    Review Source: Capterra

    Response: Century Business Solutions, Century Business Solutions

    January 2017

    Thank you for the review Gladys. We are so glad to hear the positive feedback and it's a pleasure having you as a customer :)

  • Jeannie from Best of the Best Network, Inc.

    Number of employees: 1 employee

    January 2017

    Customer Support gets 10 Stars!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am a new customer with Century Solutions and their eBizCharge system. I am in South Florida and Customer Service is in Irvine, CA; a time difference of 3 hours. It never fails, I will always have a call back about 11 AM EST to address what ever issues I may be having. They are very courteous, knowledgeable and respectful of your time. I'm sure no matter who you get in customer service to help you, you will be very satisfied. Enjoy the experience!

    Pros

    Its very easy to use. Love that it works inside Quickbooks. What use to take almost 4 hours to do now takes about 1 hour or less.

    Cons

    Whenever I close out of Quickbooks it closes down the program

    Review Source: Capterra

    Response: Century Business Solutions, Century Business Solutions

    January 2017

    Hi Jeannie, Thank you for the wonderful review! We love hearing the positive feedback about our support team, and we're so happy hear you're enjoying the QuickBooks integration. It's a pleasure having you as a customer :)

  • Chuck from AStoreroom Storages Texas

    December 2016

    Quickbooks eBiz Card Processing Plug-In: Customer Support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This review is primarily about the Customer Support I have had with during our tenure using the eBiz/ Century Business Solutions. The representative is by far one of the most knowledgeable & positive customer support representatives I have had with any company's Customer Support representative. When I start to ask a question he can almost finish the question and immediately begin to walk me thru a solution & a full explanation of the process. If he senses a bit of confusion on my part, he will promptly suggest an offer to remote access our system and walk me thru the process and point out other features that may be useful. Always pleasant & courteous, it has been my distinct pleasure working with him. Thank you Customer Support representative for keeping our card processing system in top shape!

    Review Source: Capterra

    Response: Century Business Solutions, Century Business Solutions

    December 2016

    Hi Chuck, Thanks for the positive feedback on Alex's support efforts. We are happy to hear that he has done a great job of assisting you with your questions throughout this process. Please don't hesitate to contact us in the future if other questions come up. Thank you Chuck and have a great day!

  • Kerry from Faber Burner Company

    Number of employees: 11-50 employees

    October 2016

    Century Business Solutions Is The One Stop Shop For Companies Credit Card Processing Needs!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My experience with Century Business Solutions has been nothing but wonderful! I started out by having a major problem with my current credit card processor who dropped one of our online stores because we sold pre-owned parts. I found your company online - because I wanted a new solution that would process walk-in orders, over the phone orders, and payments on both of our oscommerce stores. When I called in I was connected with Tristan Wynn who got an earful from me in the beginning of our conversation because I have had nothing but bad luck with credit card processors in the past. Tristan made himself available anytime I needed to talk, he answered questions for me and when he didn't have the answer he got the question answered for me. He was honest, he didn't feed me any line of crap. He just told me what your company could do and so far with the results and solutions we see - everything is spot on and you guys have a great solutions! You are in my opinion the one stop shop for credit card processing with your POS, mobile app, and ecommerce solutions! After signing the paperwork to get setup with Century Business Solutions - our account was approved within 24-48 hours which was great as well because our one online store was down - the only thing we could accept was paypal. After getting approved Tristan got me in touch with Brian "Gio" Giovannone - Client Services Specialist who worked with me over the phone on getting both of our online stores setup, with special source identification so we can see what payments come from what store. We did some test transactions, and all seemed to be working good with the stores! Gio also helped me get POS software installed on my computer, and setup users for the others in the office that need access to it. Tristan & Gio are top notch! Very Professional & very helpful! This all took place last week - October 27th. This morning I come into the office and we got two orders online - I had some questions about them. I reached out to Tristan who pointed me to support team. I worked with an Alex - then processed a very large $96,000.00 transaction and then spoke with a Kristina Engen - to verify that payments went through, that everything on your end looked good. Alex and Kristina were also very helpful, made me feel good about some of our first transactions with your company. I look forward to our future dealings with Century Business Solutions and your whole team!!

    Pros

    I love how everything is integrated from the POS terminal to our online websites, etc. And I love the ease of use/straight forward approach to your software!

    Cons

    None so far!

    Review Source: Capterra

    Response: Century Business Solutions, Century Business Solutions

    October 2016

    Hi Kerry, Thanks for the positive feedback! At Century Business Solutions, we strive to ensure that your taken care of from start to finish. If you have any questions regarding your integration, please don't hesitate to reach out to us. We are here to help.

  • Brittany from McFarlane Aviation Products

    September 2016

    Credit Card Error

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I had an issue with a CC being declined but it still kept the auth Id and transaction ID in my sales order. I spoke with Justin and he helped me fix the problem and get the invoice out.

    Review Source: Capterra

    Response: Century Business Solutions, Century Business Solutions

    October 2016

    Hi Brittany, Thanks for your positive feedback on our support and services. We will pass along this message to Justin. Please don't hesitate to reach out to us if you have any further questions. Thank you.

  • Cindy from Santee Lakes

    September 2016

    New Software Experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are brand new customers. The conversion went very smoothly. End of day reports were customized to meet our needs. Customer service staff has been very skilled, informative, patient, and friendly. Great experience!!

    Review Source: Capterra

    Response: Century Business Solutions, Century Business Solutions

    September 2016

    Thanks for the feedback Cindy! We will surely let our Support Team know that all their hard work and efforts are showing through with customer satisfaction. Please let us know if we can assist you with any of our solutions. Thanks again Cindy, Century Business Solutions

  • Jole from East Coast Trailer & Equipment Co.,Inc.

    Number of employees: 51-200 employees

    September 2016

    eBizCharge review EXCELLENCE

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using eBiz for several years, this is the Best Customer Service vendor for credit cards I have ever experienced. It is very user friendly, and the quality of the product is Great. I can not say anything bad about this product. If we have had a problem they have always been there to assist us in a timely manner, you don't get put on hold for long wait times and you always get a live person. When you speak to a person they are always friendly and happy to assist you. Excellent Product, Excellent Service, I would recommend this to anyone.

    Pros

    Being user friendly

    Cons

    There is nothing I don't like about this product.

    Review Source: Capterra

    Response: Century Business Solutions, Century Business Solutions

    September 2016

    Hi Jole, Thanks for the positive feedback. We are happy to hear that our focus on Customer Support is showing through feedback such as yours. We are committed to helping our community, so thank you for the positive feedback Jole. Please don't hesitate to reach out to us if you have any other issues. Century Business Solutions

Do you use EBizCharge?Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 680-2046