Domo vs PaySimple

RATING:

4.27

(272)

Domo has 272 reviews and a rating of 4.27 / 5 stars vs PaySimple which has 291 reviews and a rating of 4.49 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.27 / 5 (272)
4.49 / 5 (291)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
January 26, 2023
January 24, 2023
Pros/Cons
  • Pros

  • Customer service reps are very pleasant and helpful. The UI and all info on dashboard is great - all info is in real-time too.
  • I really like how you can graphically present high-level data and then give users the ability to drill down to get the underlying data based on multiple parameters.
  • Cons

  • Domo has cut the distance between themselves and Tableau, but they still have not surpasses them.
  • The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration.
  • Pros

  • Very competitive fees and great for EFT's and credit card drafting. I like to be able to track payments, and see graphically how each month compares to each other.
  • This program is a great fit for my small but growing business , the customers liked it and I loved it. I mostly used It to set up clients on auto-debit recurring payments.
  • Cons

  • Terrible customer service. Unsure of mobile presence, they seem to have multiple apps for the same thing published.
  • It's all a scam to collect your personal information.
Pricing Range
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FrontRunners

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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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