Donor Tools vs Denali Business

RATING:

4.2

(322)

Donor Tools has 322 reviews and a rating of 4.24 / 5 stars vs Denali Business which has 61 reviews and a rating of 3.89 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (322)
3.9 (61)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
July 16, 2021
May 5, 2023
Pros/Cons
  • Pros

  • After searching different sites to track donors we found Donor Tools to be the best one for us. It has everything we need and for the price, i could not find anything better.
  • I found this software very user friendly. A lot of donation management software can be very convoluted and overwhelming to even just look at.
  • Cons

  • I had trouble running reports but that could just be because I did not train properly in this area, but I will soon.
  • I have to pull separate spreadsheets and compare them, which is a giant pain.
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  • Pros

  • The integration of all of the packages and the easy customization to your needs. I like that you can get as much detail or as little detail as you require on your reports.
  • I like the integration of the modules (ie.e purchase order, to inventory, to accounts payable, to general ledger). This speeds up all data entry.
  • Cons

  • Some of the features cost extra money. Poor code requires constant updates and can't able to look back at transactions.
  • It seems like Cougar forgot all the lessons they learned through their DOS and CMS products. The reports are terrible and less informative than those in CMS.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2019

Advisor Recommendations

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6 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos